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At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Small-Business (60.7% of reviews)
Entry-Level Pricing
Free Per Month
Contact Us Per Year
Backlog
Star Rating
(381)4.6 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansLuciq
Star Rating
(236)4.4 out of 5
Market Segments
Small-Business (60.7% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about LuciqSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Instabug excels in bug reporting with a score of 8.9, allowing teams to quickly identify and address issues, while Backlog's score of 8.5 indicates it is slightly less effective in this area.
- Reviewers mention that Backlog offers superior task management features, scoring 9.2 in task prioritization compared to Instabug's 8.9, making it a better choice for teams that need robust task organization.
- G2 users highlight that Instabug's user feedback collection is highly rated at 8.5, which helps in gathering insights directly from users, whereas Backlog's score of 8.6 shows it is competitive but not as specialized in this area.
- Users on G2 note that Backlog's ease of setup is rated at 9.2, significantly higher than Instabug's 8.6, making it a more user-friendly option for teams looking to get started quickly.
- Reviewers say that Instabug's constant monitoring feature is rated at 8.8, providing real-time insights into app performance, while Backlog's monitoring capabilities are less emphasized, scoring lower in this critical area.
- Users report that Backlog shines in project budgeting with a score of 9.1, which is essential for teams managing multiple projects, while Instabug does not focus on budgeting features, making Backlog the preferred choice for financial oversight.
Pricing
Entry-Level Pricing
Backlog
Free
Free
Per Month
For small projects
Up to 10 users
- 10 users
- 1 project
- 100 MB storage
Luciq
Custom Plan
Contact Us
Per Year
Get full platform access with one transparent plan, priced on DAU and Seats. No hidden fees. No surprise overages.
- Application Performance Monitoring
- Enterprise Feedback Management
- Crash Reporting
Free Trial
Backlog
Free Trial is available
Luciq
Free Trial is available
Ratings
Meets Requirements
9.1
301
8.7
203
Ease of Use
9.3
303
8.7
206
Ease of Setup
9.5
205
8.6
112
Ease of Admin
8.8
72
8.2
113
Quality of Support
9.1
261
8.8
185
Has the product been a good partner in doing business?
8.8
66
8.7
108
Product Direction (% positive)
9.2
294
8.1
198
Features by Category
Tasks
9.3
117
Not enough data
9.1
116
Not enough data
9.1
113
Not enough data
8.9
110
Not enough data
8.6
112
Not enough data
8.7
111
Not enough data
8.9
112
Not enough data
8.9
109
Not enough data
Projects
8.9
108
Not enough data
8.7
109
Not enough data
8.8
109
Not enough data
8.8
108
Not enough data
8.9
109
Not enough data
8.7
108
Not enough data
9.0
108
Not enough data
8.6
107
Not enough data
8.6
107
Not enough data
8.7
108
Not enough data
8.7
106
Not enough data
Resource Management
8.9
106
Not enough data
8.9
106
Not enough data
8.9
105
Not enough data
Project Monitoring
8.9
106
Not enough data
8.8
107
Not enough data
8.9
107
Not enough data
Generative AI
8.3
57
Not enough data
8.4
57
Not enough data
Agentic AI - Project Management
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Bug Reporting
9.0
144
8.6
43
9.0
143
8.7
42
9.1
153
8.1
39
Bug Monitoring
Feature Not Available
7.9
33
9.1
155
8.6
40
9.1
148
8.3
36
Agentic AI - Bug Tracking
9.8
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
Crash Monitoring
Not enough data
8.9
24
Not enough data
8.9
24
Not enough data
8.9
30
Crash Data
Not enough data
8.3
25
Not enough data
8.4
24
Not enough data
7.7
28
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Task Creation
9.2
84
Not enough data
9.1
84
Not enough data
9.1
84
Not enough data
9.2
83
Not enough data
Task Management
9.3
84
Not enough data
9.1
84
Not enough data
9.0
84
Not enough data
9.0
83
Not enough data
Generative AI
8.4
37
Not enough data
8.6
37
Not enough data
Automation
8.8
46
Not enough data
8.9
47
Not enough data
9.1
47
Not enough data
Administration
9.3
47
Not enough data
9.2
47
Not enough data
9.6
47
Not enough data
Project management
9.4
48
Not enough data
9.1
46
Not enough data
9.2
47
Not enough data
9.3
47
Not enough data
9.1
47
Not enough data
9.0
47
Not enough data
9.6
47
Not enough data
Workload
9.3
48
Not enough data
9.4
48
Not enough data
9.2
48
Not enough data
9.2
46
Not enough data
Communication & Collaboration
9.4
47
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Cost Management
9.1
46
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Integration
9.0
46
Not enough data
9.1
46
Not enough data
9.2
45
Not enough data
Generative AI
8.7
24
Not enough data
8.8
24
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
66
Not enough data
8.4
68
Not enough data
8.1
66
Not enough data
8.6
65
Not enough data
8.4
64
Not enough data
Content & Documents
8.4
67
Not enough data
8.6
71
Not enough data
8.4
71
Not enough data
8.4
68
Not enough data
Controls
8.5
68
Not enough data
8.4
65
Not enough data
8.6
69
Not enough data
8.4
63
Not enough data
8.3
63
Not enough data
Project Management
9.2
73
Not enough data
9.1
69
Not enough data
9.0
69
Not enough data
8.6
65
Not enough data
Remote Collaboration
8.7
67
Not enough data
8.9
67
Not enough data
8.7
65
Not enough data
8.0
63
Not enough data
Generative AI
6.7
30
Not enough data
6.7
30
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.6
11
Not enough data
8.5
12
Not enough data
8.5
11
Not enough data
6.9
7
Not enough data
6.9
6
Response
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
7.9
7
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.1
6
Not enough data
6.7
5
Functionality
Not enough data
Feature Not Available
Not enough data
4.7
5
Not enough data
Feature Not Available
Not enough data
5.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
7.3
13
|
Verified
Not enough data
7.6
13
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
7.5
14
Process Management
Not enough data
7.8
12
|
Verified
Not enough data
7.1
11
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
System Management
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
|
Verified
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Categories
Categories
Shared Categories
Backlog and Luciq are categorized as Bug Tracking
Unique Categories
Backlog is categorized as Project Collaboration, Version Control Hosting, Task Management, Project Management, and Work Management
Luciq is categorized as Application Performance Monitoring (APM), Enterprise Feedback Management, Mobile App Debugging, Mobile Crash Reporting, and Session Replay
Reviews
Reviewers' Company Size
Backlog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Luciq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
46.3%
Computer Software
19.2%
Hospital & Health Care
2.4%
Marketing and Advertising
2.1%
Retail
1.5%
Other
28.6%
Computer Software
23.6%
Information Technology and Services
8.3%
Financial Services
6.6%
Internet
4.4%
Consumer Services
3.5%
Other
53.7%
Discussions
When we can add more field in bug Life cycle ?
1 Comment
JT
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 Comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 Comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
What is the best way to get a better birds eye view of the sentiment/polarity of the user verbatims?
2 Comments
NA
Hi Stephen,
This is Nour from Instabug team! Thank you for your feedback, it really sounds interesting and we'd love to have a further discussion about...Read more
What is Instabug?
1 Comment
Official Response from Luciq
Instabug is providing in-app feedback and bug reporting to mobile apps. It provides a seamless way for two-way communication with users, while providing...Read more
How does Instabug work?
1 Comment
Official Response from Luciq
It starts with the mobile app developer integrating our SDK into the app in a process that takes less than a minute to be done. Then whenever a user wants to...Read more
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