Introducing G2.ai, the future of software buying.Try now
Compare Automation Anywhere and MuleSoft Automation 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ABBYY Intelligent Document Processing
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Duvo
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Apromore
Visit Website
At a Glance
Market Segments
Enterprise (56.5% of reviews)
Enterprise (45.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Automation Anywhere
Star Rating
(5,543)4.5 out of 5
Market Segments
Enterprise (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Automation AnywhereMuleSoft Automation
Star Rating
(27)4.4 out of 5
Market Segments
Enterprise (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MuleSoft AutomationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Automation Anywhere excels in its Ease of Bot Creation with a score of 9.1, making it user-friendly for those new to RPA. In contrast, MuleSoft Automation has a lower score of 8.3 in this area, indicating a steeper learning curve for users.
- Reviewers mention that Automation Anywhere's Visual Editor is highly rated at 8.7, allowing for intuitive automation design. Meanwhile, MuleSoft Automation's Visual Editor received a score of 7.2, suggesting it may not be as straightforward for users to navigate.
- G2 users highlight Automation Anywhere's strong Process Library with a score of 9.4, which provides a wealth of pre-built processes for quick deployment. In comparison, MuleSoft Automation lacks a similar depth in this area, which could slow down implementation for users.
- Users on G2 report that Automation Anywhere's Data Security features are robust, scoring 9.1, which is crucial for enterprises handling sensitive information. MuleSoft Automation, however, scored lower at 7.7, raising concerns about its security measures.
- Reviewers mention that Automation Anywhere's Quality of Support is rated at 8.7, indicating a strong customer service experience. In contrast, MuleSoft Automation's support is rated at 8.3, which, while still good, may not meet the same level of user satisfaction.
- Users say that Automation Anywhere's Product Direction is highly rated at 9.1, reflecting a positive outlook on future updates and features. MuleSoft Automation, however, received a perfect score of 10.0 in this area, suggesting that users feel particularly confident about its ongoing development.
Pricing
Entry-Level Pricing
Automation Anywhere
No pricing availableMuleSoft Automation
No pricing availableFree Trial
Automation Anywhere
Free Trial is available
MuleSoft Automation
No trial information availableRatings
Meets Requirements
8.8
3,573
8.7
23
Ease of Use
8.9
3,588
8.3
23
Ease of Setup
8.3
1,465
8.3
12
Ease of Admin
8.4
1,417
8.7
10
Quality of Support
8.7
3,436
8.5
22
Has the product been a good partner in doing business?
8.7
1,388
8.7
10
Product Direction (% positive)
9.1
3,504
10.0
23
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
8.7
2579
|
Verified
7.6
7
8.7
2610
|
Verified
7.9
7
8.5
2502
|
Verified
7.8
6
8.6
2568
|
Verified
8.6
7
8.6
2492
|
Verified
8.1
7
9.1
997
|
Verified
8.6
6
Bot Management & Execution
8.9
2560
|
Verified
8.3
6
8.7
2537
|
Verified
8.3
6
8.6
2488
|
Verified
8.1
6
8.7
2391
|
Verified
7.8
6
9.1
972
|
Verified
8.1
6
9.0
972
|
Verified
7.9
7
Intelligent Automation
8.6
964
|
Verified
7.8
6
8.6
906
|
Verified
7.8
6
8.6
864
|
Verified
7.2
6
Agentic AI - Robotic Process Automation (RPA)
9.0
22
Not enough data
8.8
22
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.0
21
Not enough data
8.8
21
Not enough data
8.9
22
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Office 365 Management
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Infrastructure Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Digital Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Forms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
9.3
81
Not enough data
9.3
80
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Process Analysis
9.4
80
Not enough data
9.2
80
Not enough data
9.4
80
Not enough data
Automation
9.4
80
Not enough data
9.2
79
Not enough data
Generative AI
8.7
25
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.3
23
Not enough data
8.6
22
Not enough data
9.6
23
Not enough data
9.3
23
Not enough data
9.3
23
Not enough data
9.2
23
Not enough data
9.1
23
Not enough data
Generative AI
8.3
7
Not enough data
Workforce Management
9.1
23
Not enough data
9.3
23
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.3
23
Not enough data
9.6
23
Not enough data
Data Capture
8.6
56
Not enough data
8.5
56
Not enough data
Data Extraction
8.7
56
Not enough data
8.5
56
Not enough data
Data Validation
8.8
55
Not enough data
Workflow Automation
8.5
55
Not enough data
8.7
56
Not enough data
Document Management
8.7
55
Not enough data
8.4
56
Not enough data
Machine Learning
8.2
55
Not enough data
Natural Language Processing
8.1
55
Not enough data
Semantic Analysis
8.4
54
Not enough data
Data Integration
8.6
54
Not enough data
Security
8.7
56
Not enough data
8.8
56
Not enough data
Integration - Machine Learning
Not enough data
Not enough data
Learning - Machine Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
9.4
9
Not enough data
9.4
9
Not enough data
Integrations & Connectivity
9.3
9
Not enough data
8.3
9
Not enough data
Automation Execution & Intelligence
9.4
9
Not enough data
8.7
9
Not enough data
Development & Customization
9.4
9
Not enough data
8.9
9
Not enough data
Governance & Security
9.1
9
Not enough data
9.6
9
Not enough data
Reporting & Analytics
8.5
9
Not enough data
9.4
9
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
8.6
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.2
22
Not enough data
8.9
22
Not enough data
8.3
22
Not enough data
8.7
22
Not enough data
8.4
22
Not enough data
Data Control
8.6
22
Not enough data
8.3
22
Not enough data
8.6
22
Not enough data
Publishing
8.3
22
Not enough data
8.7
22
Not enough data
8.1
22
Not enough data
Agentic AI - Low-Code Development Platforms
8.8
11
Not enough data
9.7
10
Not enough data
8.8
10
Not enough data
User Interface Design
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
7.9
8
Data Control
Not enough data
7.5
8
Not enough data
8.3
8
Not enough data
8.1
8
Publishing
Not enough data
8.1
7
Not enough data
7.7
8
Not enough data
7.5
8
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Automation Anywhere and MuleSoft Automation are categorized as Robotic Process Automation (RPA)
Unique Categories
Automation Anywhere is categorized as AI Agent Builders, AI Orchestration, Digital Employee Experience (DEX) Management, Infrastructure as a Service (IaaS), IT Service Management (ITSM) Tools, Machine Learning, Master Data Management (MDM), Observability Software, Office 365 Management, Knowledge Base, Intelligent Document Processing (IDP), Business Automation Platforms (BAPs), Low-Code Development Platforms, Process Mining, SAP Store, and Call Center Infrastructure (CCI)
MuleSoft Automation is categorized as No-Code Development Platforms, Workflow Management, and Digital Process Automation (DPA)
Reviews
Reviewers' Company Size
Automation Anywhere
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MuleSoft Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
29.5%
Computer Software
10.6%
Financial Services
6.5%
Banking
4.6%
Telecommunications
4.4%
Other
44.4%
Information Technology and Services
29.2%
Consulting
12.5%
Retail
8.3%
Computer Software
8.3%
Accounting
8.3%
Other
33.3%
Alternatives
Discussions
Is there a convenient way for bots to read scanned PDF files?
10 Comments
PP
It depends on the quality of the scanned docs. There are some high end tools like AA IQBOT. But even they will fail if the quality is not good enough. If the...Read more
What's the best way to extract data if Object Cloning isn't working?
5 Comments
MR
If object cloning us not working for you please try OCR or IR. Read more
Sometimes when bot is running, I noticed that error screenshots as blank or black screen.Why?
5 Comments
VR
maybe internet slow. when the screen flickering the white screen appears, on that time screenshot will be takenRead more
MuleSoft Automation has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
