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At a Glance
Market Segments
Enterprise (56.5% of reviews)
Enterprise (50.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Automation Anywhere
Star Rating
(5,544)4.5 out of 5
Market Segments
Enterprise (56.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Automation AnywhereServiceNow App Engine
Star Rating
(776)4.5 out of 5
Market Segments
Enterprise (50.7% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ServiceNow App EngineSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Automation Anywhere excels in ease of use with a score of 8.9, while ServiceNow App Engine follows closely with 8.7. Reviewers mention that Automation Anywhere's intuitive interface allows for quicker onboarding and less training time for new users.
- Reviewers mention that ServiceNow App Engine shines in workflows, scoring 8.9 compared to Automation Anywhere's 8.2. Users appreciate the flexibility and customization options available in ServiceNow's workflow automation, which allows for more tailored solutions.
- Users on G2 highlight that Automation Anywhere has a slight edge in programming code extending with a score of 8.5, while ServiceNow App Engine scores 8.2. Reviewers say that Automation Anywhere's robust API capabilities enable deeper integrations with existing systems.
- Reviewers mention that ServiceNow App Engine outperforms in data security with a score of 8.6 compared to Automation Anywhere's 8.3. Users report feeling more secure with ServiceNow's comprehensive security features, which include advanced encryption and compliance tools.
- G2 users note that Automation Anywhere has a strong product direction score of 9.1, although ServiceNow App Engine leads with 9.5. Reviewers say that ServiceNow's commitment to continuous improvement and feature updates is a significant factor in their satisfaction.
- Users report that both platforms offer similar application templates, each scoring 8.3. However, reviewers mention that Automation Anywhere's templates are particularly user-friendly, making it easier for teams to get started with automation projects quickly.
Pricing
Entry-Level Pricing
Automation Anywhere
No pricing availableServiceNow App Engine
No pricing availableFree Trial
Automation Anywhere
Free Trial is available
ServiceNow App Engine
Free Trial is available
Ratings
Meets Requirements
8.8
3,573
8.6
557
Ease of Use
8.9
3,588
8.7
592
Ease of Setup
8.3
1,465
8.7
496
Ease of Admin
8.4
1,417
8.7
436
Quality of Support
8.7
3,436
8.5
536
Has the product been a good partner in doing business?
8.7
1,388
8.8
417
Product Direction (% positive)
9.1
3,504
9.5
525
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
8.7
2579
|
Verified
Not enough data
8.7
2610
|
Verified
Not enough data
8.5
2502
|
Verified
Not enough data
8.6
2568
|
Verified
Not enough data
8.6
2492
|
Verified
Not enough data
9.1
997
|
Verified
Not enough data
Bot Management & Execution
8.9
2560
|
Verified
Not enough data
8.7
2537
|
Verified
Not enough data
8.6
2488
|
Verified
Not enough data
8.7
2391
|
Verified
Not enough data
9.1
972
|
Verified
Not enough data
9.0
972
|
Verified
Not enough data
Intelligent Automation
8.6
964
|
Verified
Not enough data
8.6
906
|
Verified
Not enough data
8.6
864
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
9.1
22
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.0
21
Not enough data
9.1
21
Not enough data
8.9
21
Not enough data
8.9
22
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Office 365 Management
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Infrastructure Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
9.3
81
Not enough data
9.3
80
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Process Analysis
9.4
80
Not enough data
9.2
80
Not enough data
9.4
80
Not enough data
Automation
9.4
80
Not enough data
9.2
79
Not enough data
Generative AI
8.7
25
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
319
Not enough data
8.2
303
Not enough data
8.0
293
Not enough data
8.2
316
Not enough data
8.6
317
Not enough data
8.1
313
Not enough data
8.5
305
Platform
9.4
24
Not enough data
8.7
23
Not enough data
9.6
24
Not enough data
9.3
24
Not enough data
9.4
24
Not enough data
9.2
24
Not enough data
9.1
24
Not enough data
Generative AI
8.5
8
Not enough data
Workforce Management
9.2
24
Not enough data
9.3
24
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.3
24
Not enough data
9.7
24
Not enough data
Data Capture
8.7
57
Not enough data
8.5
57
Not enough data
Data Extraction
8.7
57
Not enough data
8.5
57
Not enough data
Data Validation
8.8
56
Not enough data
Workflow Automation
8.5
56
Not enough data
8.7
57
Not enough data
Document Management
8.7
56
Not enough data
8.5
57
Not enough data
Machine Learning
8.3
56
Not enough data
Natural Language Processing
8.1
56
Not enough data
Semantic Analysis
8.5
55
Not enough data
Data Integration
8.7
55
Not enough data
Security
8.7
57
Not enough data
8.9
57
Not enough data
Integration - Machine Learning
Not enough data
Not enough data
Learning - Machine Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
9.4
9
Not enough data
9.4
9
Not enough data
Integrations & Connectivity
9.3
9
Not enough data
8.3
9
Not enough data
Automation Execution & Intelligence
9.4
9
Not enough data
8.7
9
Not enough data
Development & Customization
9.4
9
Not enough data
8.9
9
Not enough data
Governance & Security
9.1
9
Not enough data
9.6
9
Not enough data
Reporting & Analytics
8.5
9
Not enough data
9.4
9
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
8.6
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Development Platforms
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.0
7
Generation and Interpretation - AI App Builder
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Generated Application Quality - AI App Builder
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
9.1
9
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.3
23
8.2
331
|
Verified
8.9
23
8.2
330
|
Verified
8.4
23
8.3
332
|
Verified
8.8
23
8.3
333
|
Verified
8.5
23
8.9
339
|
Verified
Data Control
8.6
23
8.3
314
|
Verified
8.3
23
8.3
317
|
Verified
8.6
23
8.6
319
|
Verified
Publishing
8.3
23
8.7
333
|
Verified
8.8
23
8.5
331
|
Verified
8.2
23
8.5
325
|
Verified
Agentic AI - Low-Code Development Platforms
8.9
12
8.0
35
9.7
11
8.1
36
8.9
11
8.1
36
User Interface Design
Not enough data
8.4
167
Not enough data
8.6
184
Not enough data
8.3
180
Not enough data
8.8
186
Data Control
Not enough data
8.5
174
Not enough data
8.5
175
Not enough data
8.6
174
Publishing
Not enough data
8.7
176
Not enough data
8.7
180
Not enough data
8.5
178
Agentic AI - No-Code Development Platforms
Not enough data
8.0
10
Not enough data
7.8
10
Not enough data
7.7
10
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Automation Anywhere and ServiceNow App Engine are categorized as Low-Code Development Platforms
Unique Categories
Automation Anywhere is categorized as AI Agent Builders, AI Orchestration, Digital Employee Experience (DEX) Management, Infrastructure as a Service (IaaS), IT Service Management (ITSM) Tools, Machine Learning, Master Data Management (MDM), Observability Software, Office 365 Management, Knowledge Base, Robotic Process Automation (RPA), Intelligent Document Processing (IDP), Business Automation Platforms (BAPs), Process Mining, SAP Store, and Call Center Infrastructure (CCI)
ServiceNow App Engine is categorized as Application Development Platforms, Mobile Development Platforms, No-Code Development Platforms, and AI App Builder
Reviews
Reviewers' Company Size
Automation Anywhere
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow App Engine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
29.5%
Computer Software
10.7%
Financial Services
6.5%
Banking
4.6%
Telecommunications
4.4%
Other
44.4%
Information Technology and Services
25.4%
Computer Software
9.3%
Financial Services
5.3%
Consulting
4.6%
Banking
4.6%
Other
50.9%
Alternatives
Discussions
Is there a convenient way for bots to read scanned PDF files?
10 Comments
PP
It depends on the quality of the scanned docs. There are some high end tools like AA IQBOT. But even they will fail if the quality is not good enough. If the...Read more
What's the best way to extract data if Object Cloning isn't working?
5 Comments
MR
If object cloning us not working for you please try OCR or IR. Read more
Sometimes when bot is running, I noticed that error screenshots as blank or black screen.Why?
5 Comments
VR
maybe internet slow. when the screen flickering the white screen appears, on that time screenshot will be takenRead more
What is ServiceNow App Engine used for?
2 Comments
SB
One of the purpose is to to create a custom application in ServiceNow with low code/no code.Read more
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