G2 reviewers report that Attentive excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Emotive. Users appreciate its personalization and automation features, which help them effectively reach a wide audience.
Users say that Attentive's implementation process is notably quick and straightforward. Many recent users highlighted how easy it was to set up the platform, with one stating, "The platform was very easy to implement and we use this platform every single day!"
Reviewers mention that while both platforms offer user-friendly dashboards, Emotive's customer experience manager provides personalized support that some users find invaluable. One user noted that their manager helped implement best practices, enhancing their overall experience.
According to verified reviews, Attentive shines in its reporting capabilities, with users praising the analytics tools that assist in strategy and A/B testing. This feature is particularly beneficial for those looking to track performance and optimize their campaigns.
Users highlight that Emotive has a strong focus on customer engagement, with many reporting measurable increases in engagement and revenue since using the platform. This aspect is particularly appealing for small business owners looking to boost their sales.
G2 reviewers note that while both platforms have their strengths, Attentive's overall quality and support are often seen as superior, with users frequently mentioning the helpfulness of the staff and the effectiveness of the service in achieving marketing goals.
Pricing
Entry-Level Pricing
Attentive
No pricing available
Emotive
No pricing available
Free Trial
Attentive
Free Trial is available
Emotive
Free Trial is available
Ratings
Meets Requirements
8.8
1,049
8.9
151
Ease of Use
9.1
1,058
9.0
151
Ease of Setup
8.8
784
9.1
87
Ease of Admin
8.9
414
9.1
71
Quality of Support
9.2
1,040
9.1
151
Has the product been a good partner in doing business?
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
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