G2 reviewers report that Attentive excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Emotive. Users appreciate the platform's ability to enhance customer engagement and recover lost sales, with one reviewer noting, "Attentive boosts customer engagement, helps recover abandoned carts, and drives more revenue."
Users say that the implementation process with Attentive is notably smooth, with many praising the migration team's support. One user highlighted, "The migration team were incredible in getting us onboarded, super helpful and made the process smooth," which contrasts with Emotive's lack of recent reviews indicating similar experiences.
Reviewers mention that both platforms offer user-friendly dashboards, but Emotive stands out for its personalized customer experience manager. Users have noted that their manager not only teaches best practices but also implements strategies for them, making it particularly beneficial for small business owners.
According to verified reviews, Attentive's advanced features, such as the AI Pro tool, are praised for optimizing time and improving conversion rates. Users appreciate how this feature helps manage sends better, showcasing Attentive's focus on enhancing marketing efficiency.
Users highlight that while both platforms provide solid SMS marketing capabilities, Emotive has received positive feedback for its ease of integration and competitive pricing. One user mentioned, "The platform is easy to implement and integrate, is user-friendly, and has significantly boosted our conversion rates."
G2 reviewers note that while both products have similar star ratings, Attentive's higher volume of recent reviews suggests a more consistent user experience. This is reflected in the feedback about its robust SMS features, with users reporting incremental growth since launching with Attentive.
Pricing
Entry-Level Pricing
Attentive
No pricing available
Emotive
No pricing available
Free Trial
Attentive
Free Trial is available
Emotive
Free Trial is available
Ratings
Meets Requirements
8.8
1,101
8.9
151
Ease of Use
9.1
1,109
9.0
151
Ease of Setup
8.8
828
9.1
87
Ease of Admin
8.9
418
9.1
71
Quality of Support
9.2
1,089
9.1
151
Has the product been a good partner in doing business?
What is the best way to reduce subscribers opting out of text messages
6 Comments
BF
Only send 1-2 messages a week during a regular week. Make the messages worth their while. Promotions tend to do the best.Read more
Will there be full email options for Attentive soon?
3 Comments
FA
I have tried both forex and binary options, got scammed real bad, over 62k in total. my savings gone!! they disappeared and stopped responding after knowing...Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
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