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Compare Artera and MyChart 
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At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Artera
Star Rating
(70)4.9 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ArteraMyChart
Star Rating
(38)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MyChartSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MyChart excels in its patient portal functionality, with a score of 9.0, allowing for effective patient communications and management, while Artera shines with a higher score of 9.5 in online presence management and patient feedback management, indicating a stronger focus on patient engagement.
- Reviewers mention that MyChart's interoperability features, particularly in EHR integration, score 8.5, which is decent but not as robust as Artera's impressive score of 9.7, highlighting Artera's superior ability to integrate with various healthcare systems seamlessly.
- G2 users note that MyChart has a solid quality of support rated at 8.9, but Artera outperforms with a score of 9.7, suggesting that users find Artera's customer service and support more responsive and helpful.
- Users on G2 highlight that MyChart's ease of use is rated at 9.0, which is good, but Artera's ease of use score of 9.8 indicates a more intuitive user experience, making it easier for healthcare providers to adopt and utilize the software effectively.
- Reviewers mention that MyChart's workflow management is rated at 9.8, which is excellent, but Artera also scores highly in this area, with a focus on enhancing workflows through features like digital intake forms, which users find particularly beneficial for streamlining patient data collection.
- Users say that while MyChart offers solid HIPAA compliance features, scoring consistently high in messaging and communication, Artera's comprehensive approach to compliant texting and emailing, both rated at 9.8, provides an edge in ensuring secure patient communications.
Pricing
Entry-Level Pricing
Artera
No pricing availableMyChart
No pricing availableFree Trial
Artera
No trial information availableMyChart
No trial information availableRatings
Meets Requirements
9.7
62
9.0
20
Ease of Use
9.8
62
9.0
20
Ease of Setup
9.6
20
Not enough data
Ease of Admin
9.6
20
Not enough data
Quality of Support
9.7
57
8.9
17
Has the product been a good partner in doing business?
9.9
19
Not enough data
Product Direction (% positive)
9.4
62
9.3
16
Features by Category
Interoperability
Not enough data
8.5
10
Not enough data
8.0
10
Not enough data
8.5
9
Patient Management
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.6
43
Not enough data
9.8
43
Not enough data
9.8
35
Not enough data
9.8
38
Not enough data
9.8
43
Not enough data
9.8
42
Not enough data
Feature Not Available
Not enough data
9.8
39
Not enough data
Patient-Centered Functions
9.5
29
Not enough data
9.5
31
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
9.8
47
|
Verified
Not enough data
9.7
47
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
30
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Artera and MyChart are categorized as Patient Engagement
Unique Categories
Artera is categorized as HIPAA Compliant Messaging, Patient Relationship Management (PRM), Appointment Reminder, and AI Voice Assistants
MyChart is categorized as Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
Artera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MyChart
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
45.5%
Hospital & Health Care
40.9%
Health, Wellness and Fitness
9.1%
Telecommunications
1.5%
Non-Profit Organization Management
1.5%
Other
1.5%
Hospital & Health Care
50.0%
Health, Wellness and Fitness
11.1%
Medical Practice
5.6%
Management Consulting
5.6%
Biotechnology
5.6%
Other
22.2%
Discussions
I know that we can send internal messages but im not really sure how.
2 Comments
MP
If you’re referring to notifying another coworker of a message sent from a patient you can tag their name with the @ symbol Read more
Can you create group chats with your staff members
2 Comments
SA
Yes, you can create staff user groups which allows you to group chat/mention multiple staff members at once. i.e. "billing group" "front desk" "covid triage...Read more
What are the benefits of MyChart?
1 Comment
TK
Being able to have access to medical records past & present. It's also handy to communicate with the doctor concerning prescription refills &...Read more
MyChart has no more discussions with answers
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