Compare Artera and MyChart 
At a Glance
Market Segments
Mid-Market (63.9% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Artera
Star Rating
(81)4.8 out of 5
Market Segments
Mid-Market (63.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ArteraMyChart
Star Rating
(38)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MyChartArtera vs MyChart
- Reviewers felt that Artera meets the needs of their business better than MyChart.
- When comparing quality of ongoing product support, reviewers felt that Artera is the preferred option.
- When assessing product direction, Artera and MyChart received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Artera
No pricing availableMyChart
No pricing availableFree Trial
Artera
No trial information availableMyChart
No trial information availableRatings
Meets Requirements
9.7
68
9.0
20
Ease of Use
9.7
68
9.0
20
Ease of Setup
9.3
23
Not enough data
Ease of Admin
9.4
24
Not enough data
Quality of Support
9.7
62
8.9
17
Has the product been a good partner in doing business?
9.8
22
Not enough data
Product Direction (% positive)
9.3
68
9.3
16
Features by Category
Interoperability
Not enough data
8.5
10
Not enough data
8.0
10
Not enough data
8.5
9
Patient Management
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.6
44
Not enough data
9.8
45
Not enough data
9.8
35
Not enough data
9.8
38
Not enough data
9.8
44
Not enough data
9.8
43
Not enough data
Feature Not Available
Not enough data
9.8
41
Not enough data
Patient Convenience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
9.5
29
Not enough data
9.5
31
Not enough data
Not enough data
Not enough data
10.0
10
|
Verified
Not enough data
Not enough data
Not enough data
Operations
9.8
50
|
Verified
Not enough data
9.7
48
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
30
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Intelligence & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Artera and MyChart are categorized as Patient Engagement and AI Patient Engagement & Operations
Unique Categories
Artera is categorized as AI Voice Assistants, Patient Relationship Management (PRM), HIPAA Compliant Messaging, Appointment Reminder, Patient Intake, and Patient Scheduling
MyChart is categorized as Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
Artera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MyChart
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
45.8%
Medical Practice
41.7%
Health, Wellness and Fitness
8.3%
Telecommunications
1.4%
Non-Profit Organization Management
1.4%
Other
1.4%
Hospital & Health Care
50.0%
Health, Wellness and Fitness
11.1%
Medical Practice
5.6%
Management Consulting
5.6%
Biotechnology
5.6%
Other
22.2%
Alternatives
Discussions
I know that we can send internal messages but im not really sure how.
2 Comments
MP
If you’re referring to notifying another coworker of a message sent from a patient you can tag their name with the @ symbol Read more
Can you create group chats with your staff members
2 Comments
SA
Yes, you can create staff user groups which allows you to group chat/mention multiple staff members at once. i.e. "billing group" "front desk" "covid triage...Read more
What are the benefits of MyChart?
1 Comment
TK
Being able to have access to medical records past & present. It's also handy to communicate with the doctor concerning prescription refills &...Read more
MyChart has no more discussions with answers
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