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Compare AnyDesk and NetSupport Manager

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At a Glance
AnyDesk
AnyDesk
Star Rating
(1,065)4.5 out of 5
Market Segments
Mid-Market (41.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plans
NetSupport Manager
NetSupport Manager
Star Rating
(18)4.7 out of 5
Market Segments
Mid-Market (52.9% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at £10.00 1 Users With One-Time Purchase
Learn more about NetSupport Manager
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that AnyDesk excels in overall user satisfaction, reflected in its higher G2 Score compared to NetSupport Manager. Users appreciate its flexibility, noting that it allows them to maintain effective workflows from anywhere, which is particularly valuable in remote work scenarios.
  • Users say that AnyDesk's lightweight and portable nature makes it easy to transfer data between users and connect to devices remotely. This feature is highlighted as a significant advantage, especially for teams needing quick and efficient access to support solutions.
  • Reviewers mention that while NetSupport Manager has a slightly higher star rating, it has significantly fewer reviews, which may limit the reliability of its feedback. However, users do commend its ability to connect to multiple users simultaneously, making it a solid choice for larger teams.
  • According to verified reviews, NetSupport Manager is praised for its ease of use and stability once installed. Users find it straightforward to deploy to new workstations, which can streamline the onboarding process for new team members.
  • G2 reviewers highlight that AnyDesk's implementation process is quick and intuitive, with many users appreciating the onboarding wizard that simplifies setup. This contrasts with some feedback on NetSupport Manager, where users noted that while it is stable, the initial setup can be less seamless.
  • Users report that NetSupport Manager shines in its support quality, receiving high marks for troubleshooting capabilities and session recording features. This can be particularly beneficial for teams that require detailed process reviews and consistent support for remote devices.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Browse all 4 pricing plans
NetSupport Manager
NetSupport Manager
Starting at £10.00
1 Users With One-Time Purchase
Learn more about NetSupport Manager
Free Trial
AnyDesk
Free Trial is available
NetSupport Manager
Free Trial is available
Ratings
Meets Requirements
9.2
889
9.6
14
Ease of Use
9.3
900
9.4
14
Ease of Setup
9.3
190
9.2
6
Ease of Admin
9.0
139
9.3
5
Quality of Support
8.8
792
9.7
12
Has the product been a good partner in doing business?
8.7
126
Not enough data
Product Direction (% positive)
9.2
860
8.3
14
Features by Category
8.9
346
Not enough data
Administration
9.4
319
Not enough data
9.0
313
Not enough data
9.0
283
Not enough data
8.8
287
Not enough data
8.8
273
Not enough data
8.9
263
Not enough data
Maintenance
8.8
271
Not enough data
8.8
249
Not enough data
Communication
8.9
282
Not enough data
8.5
224
Not enough data
8.4
231
Not enough data
8.7
251
Not enough data
Security
8.9
269
Not enough data
8.9
260
Not enough data
Device Support
8.9
276
Not enough data
9.0
280
Not enough data
9.0
279
Not enough data
Performance
8.9
267
Not enough data
8.9
826
9.8
5
Administration
9.0
693
10.0
5
8.8
619
Not enough data
Feature Not Available
9.7
5
8.8
648
Not enough data
8.9
657
Not enough data
8.8
674
9.7
5
9.0
708
10.0
5
Platform
9.0
673
Not enough data
8.7
667
Not enough data
Feature Not Available
9.3
5
9.2
720
10.0
5
Security
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
AnyDesk
AnyDesk
NetSupport Manager
NetSupport Manager
AnyDesk and NetSupport Manager are categorized as Remote Desktop
Unique Categories
AnyDesk
AnyDesk is categorized as Remote Support
NetSupport Manager
NetSupport Manager has no unique categories
Reviews
Reviewers' Company Size
AnyDesk
AnyDesk
Small-Business(50 or fewer emp.)
40.7%
Mid-Market(51-1000 emp.)
41.3%
Enterprise(> 1000 emp.)
18.0%
NetSupport Manager
NetSupport Manager
Small-Business(50 or fewer emp.)
23.5%
Mid-Market(51-1000 emp.)
52.9%
Enterprise(> 1000 emp.)
23.5%
Reviewers' Industry
AnyDesk
AnyDesk
Information Technology and Services
22.2%
Computer Software
13.3%
Computer & Network Security
4.3%
Marketing and Advertising
3.5%
Telecommunications
3.0%
Other
53.7%
NetSupport Manager
NetSupport Manager
Information Technology and Services
35.3%
Consumer Goods
17.6%
Automotive
11.8%
Writing and Editing
5.9%
Textiles
5.9%
Other
23.5%
Alternatives
AnyDesk
AnyDesk Alternatives
TeamViewer
TeamViewer
Add TeamViewer
Zoho Assist
Zoho Assist
Add Zoho Assist
RemotePC
RemotePC
Add RemotePC
ISL Online
ISL Online
Add ISL Online
NetSupport Manager
NetSupport Manager Alternatives
TeamViewer
TeamViewer
Add TeamViewer
RealVNC
RealVNC
Add RealVNC
BeyondTrust Remote Support
BeyondTrust Remote Support
Add BeyondTrust Remote Support
ScreenConnect
ScreenConnect
Add ScreenConnect
Discussions
AnyDesk
AnyDesk Discussions
Is Anydesk better than Team Viewer?
5 Comments
Tiago F.
TF
AnyDesk has TCP-Tunneling. TeamViewer no. Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
Is AnyDesk really free?
4 Comments
NetSupport Manager
NetSupport Manager Discussions
What is NetSupport Manager used for?
1 Comment
Md Samiul A.
MA
For remote control connection to Computer or SmartphoneRead more
Monty the Mongoose crying
NetSupport Manager has no more discussions with answers