G2 reviewers report that AnyDesk excels in overall user satisfaction, reflected in its higher G2 Score compared to NetSupport Manager. Users appreciate its flexibility, noting that it allows them to maintain effective workflows from anywhere, which is particularly valuable in remote work scenarios.
Users say that AnyDesk's lightweight and portable nature makes it easy to transfer data between users and connect to devices remotely. This feature is highlighted as a significant advantage, especially for teams needing quick and efficient access to support solutions.
Reviewers mention that while NetSupport Manager has a slightly higher star rating, it has significantly fewer reviews, which may limit the reliability of its feedback. However, users do commend its ability to connect to multiple users simultaneously, making it a solid choice for larger teams.
According to verified reviews, NetSupport Manager is praised for its ease of use and stability once installed. Users find it straightforward to deploy to new workstations, which can streamline the onboarding process for new team members.
G2 reviewers highlight that AnyDesk's implementation process is quick and intuitive, with many users appreciating the onboarding wizard that simplifies setup. This contrasts with some feedback on NetSupport Manager, where users noted that while it is stable, the initial setup can be less seamless.
Users report that NetSupport Manager shines in its support quality, receiving high marks for troubleshooting capabilities and session recording features. This can be particularly beneficial for teams that require detailed process reviews and consistent support for remote devices.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
1 licensed user
Unlimited devices to connect to (Interactive Access)
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