# AnyDesk vs NetSupport Manager Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AnyDesk excels in providing a fast and stable remote connection, even in low-bandwidth situations. Users appreciate its lightweight interface, which makes remote support and file sharing very convenient, enhancing day-to-day usability.
- **Users say** that NetSupport Manager is particularly effective for connecting to multiple users simultaneously, which can be a significant advantage in environments where team collaboration is essential. This feature is highlighted as a strong point for managing multiple remote sessions.
- **Reviewers mention** that AnyDesk's file transfer capabilities are impressive, allowing users to send files without disrupting the active session. This functionality is praised for its ability to facilitate seamless support without interrupting the user experience.
- **According to verified reviews** , NetSupport Manager is noted for its ease of deployment and stability once installed. Users find it straightforward to set up on new workstations, which can save time during implementation and onboarding processes.
- **G2 reviewers highlight** that while AnyDesk has a slightly lower overall satisfaction score, it still maintains a strong user base with a significant number of recent reviews, indicating ongoing user engagement and satisfaction with its features.
- **Users report** that NetSupport Manager offers robust session recording capabilities, which are beneficial for process reviews and troubleshooting. This feature is particularly valued in environments where documentation and review of remote sessions are critical.



| | AnyDesk | NetSupport Manager | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,095 | 18 | 
| **Largest Market Segment** | Small-Business (41.4% of reviews) | Mid-Market (52.9% of reviews) | 
| **Entry Level Price** | $22.90 | Starting at £10.00 1 Users With One-Time Purchase | 

---
## Top Pros & Cons

### AnyDesk

Pros:
- Ease of Use (29 reviews)
- Remote Control (16 reviews)

Cons:
- Connection Issues (9 reviews)
- Remote Access Issues (8 reviews)

### NetSupport Manager

**Not enough data**

---
## Ratings Comparison
| Rating | AnyDesk | NetSupport Manager | 
|---|---|---|
  | **Meets Requirements** | 9.2 (912 reviews) | 9.6 (14 reviews) | 
  | **Ease of Use** | 9.3 (924 reviews) | 9.4 (14 reviews) | 
  | **Ease of Setup** | 9.3 (214 reviews) | 9.2 (6 reviews) | 
  | **Ease of Admin** | 9.0 (141 reviews) | 9.3 (5 reviews) | 
  | **Quality of Support** | 8.8 (810 reviews) | 9.7 (12 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (128 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.2 (878 reviews) | 8.3 (14 reviews) | 

---
## Pricing

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

### NetSupport Manager

#### Entry-Level Pricing

Plan: NetSupport Manager

Price: Starting at £10.00 1 Users With One-Time Purchase

Key Features:
- All features are included.

[Learn more about NetSupport Manager](https://www.g2.com/products/netsupport-manager/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 349 |
| **NetSupport Manager** | N/A | N/A |

#### Administration

| Feature | AnyDesk | NetSupport Manager | 
|---|---|---|
| **Screen Sharing** | 9.4 (321 reviews) | Not enough data | 
| **File Sharing** | 9.0 (314 reviews) | Not enough data | 
| **Session Recording** | 9.0 (282 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.8 (287 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.8 (273 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.9 (262 reviews) | Not enough data | 

#### Maintenance

| Feature | AnyDesk | NetSupport Manager | 
|---|---|---|
| **Remote Reboot** | 8.9 (271 reviews) | Not enough data | 
| **Remote Printing** | 8.8 (250 reviews) | Not enough data | 

#### Communication 

| Feature | AnyDesk | NetSupport Manager | 
|---|---|---|
| **Text Chat** | 8.9 (283 reviews) | Not enough data | 
| **VoIP** | 8.5 (223 reviews) | Not enough data | 
| **Video Conference Call** | 8.5 (230 reviews) | Not enough data | 
| **Screen Annotations** | 8.7 (251 reviews) | Not enough data | 

#### Security

| Feature | AnyDesk | NetSupport Manager | 
|---|---|---|
| **Data Encryption** | 8.9 (269 reviews) | Not enough data | 
| **Compliance** | 8.9 (260 reviews) | Not enough data | 

#### Device Support

| Feature | AnyDesk | NetSupport Manager | 
|---|---|---|
| **Mobile Device Access** | 8.9 (276 reviews) | Not enough data | 
| **Multi-Platform Support** | 9.0 (280 reviews) | Not enough data | 
| **Cross-Platform** | 9.0 (279 reviews) | Not enough data | 

#### Performance

| Feature | AnyDesk | NetSupport Manager | 
|---|---|---|
| **Reporting** | 8.9 (266 reviews) | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 851 |
| **NetSupport Manager** | 9.8/10 | 5 |

#### Administration

| Feature | AnyDesk | NetSupport Manager | 
|---|---|---|
| **Usage Information** | 9.0 (700 reviews) | 10.0 (5 reviews) | 
| **Integrations** | 8.8 (624 reviews) | Not enough data | 
| **Diagnostics** | Feature Not Available | 9.7 (5 reviews) | 
| **Session Recording** | 8.8 (653 reviews) | Not enough data | 
| **Session Transfer** | 8.9 (660 reviews) | Not enough data | 
| **Unattended Access** | 8.8 (682 reviews) | 9.7 (5 reviews) | 
| **File Sharing** | 9.0 (716 reviews) | 10.0 (5 reviews) | 

#### Platform

| Feature | AnyDesk | NetSupport Manager | 
|---|---|---|
| **Cross-Platform Access** | 9.0 (684 reviews) | Not enough data | 
| **Mobile Device Access** | 8.7 (671 reviews) | Not enough data | 
| **Applications Management** | Feature Not Available | 9.3 (5 reviews) | 
| **Remote Device Control** | 9.2 (738 reviews) | 10.0 (5 reviews) | 

#### Security

| Feature | AnyDesk | NetSupport Manager | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | Not enough data | 
| **Device Management** | Feature Not Available | Not enough data | 
| **Device Enrollment** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to AnyDesk (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)



---
## Reviewer Demographics

### By Company Size

| Segment | AnyDesk | NetSupport Manager | 
|---|---|---|
| **Small-Business** | 41.4% | 23.5% | 
| **Mid-Market** | 41.0% | 52.9% | 
| **Enterprise** | 17.6% | 23.5% | 

### By Industry

#### AnyDesk

- **Information Technology and Services:** 22.1%
- **Computer Software:** 13.6%
- **Computer & Network Security:** 4.2%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.4%
- **Education Management:** 2.4%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 42.0%

#### NetSupport Manager

- **Information Technology and Services:** 35.3%
- **Consumer Goods:** 17.6%
- **Automotive:** 11.8%
- **Writing and Editing:** 5.9%
- **Textiles:** 5.9%
- **Primary/Secondary Education:** 5.9%
- **Machinery:** 5.9%
- **Libraries:** 5.9%
- **Food & Beverages:** 5.9%

---
## Alternatives

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3973 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (696 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (647 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (510 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (386 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)

### Alternatives to NetSupport Manager

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3973 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (386 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (510 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (696 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1049 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (647 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)

---
## Top Discussions

### AnyDesk

- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 5 comments
  > **Top comment:** "Yes"
- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

### NetSupport Manager

- Title: [What is NetSupport Manager used for?](https://www.g2.com/discussions/what-is-netsupport-manager-used-for) — 1 comment
  > **Top comment:** "For remote control connection to Computer or Smartphone"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-netsupport-manager)