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Compare Amplitude Analytics and Medallia Digital Experience Analytics (DXA) 
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At a Glance
Market Segments
Mid-Market (46.8% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
Free
No pricing available
Amplitude Analytics
Star Rating
(2,663)4.5 out of 5
Market Segments
Mid-Market (46.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansMedallia Digital Experience Analytics (DXA)
Star Rating
(36)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Medallia Digital Experience Analytics (DXA)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Amplitude Analytics excels in user experience, with many praising its intuitive interface that simplifies the process of building charts and tracking user activity. Users appreciate the AI features that enhance usability, making it easier to analyze data without needing extensive technical skills.
- Users say that Medallia Digital Experience Analytics (DXA) offers powerful insights, particularly in sentiment analysis through social media listening and customer surveys. Reviewers highlight its ability to generate detailed reports and presentations, which can be particularly beneficial for understanding brand perception.
- According to verified reviews, Amplitude Analytics stands out for its comprehensive analytics capabilities, allowing users to slice and dice data effectively. This flexibility is a significant advantage for teams looking to understand user behavior deeply without relying heavily on data teams.
- Reviewers mention that while Medallia DXA has a strong focus on data presentation and insights, it may face challenges in meeting specific workflow needs, with some users noting configuration difficulties. This could impact the overall user experience for teams with unique requirements.
- G2 reviewers highlight that Amplitude Analytics has a much larger user base, reflected in its substantial number of reviews. This broad adoption suggests a higher level of trust and satisfaction among users, which can be reassuring for potential buyers considering implementation.
- Users report that Medallia DXA provides excellent support, with high ratings for its quality of assistance. However, Amplitude Analytics also receives positive feedback for its support, indicating that both products are committed to helping users navigate their platforms effectively.
Pricing
Entry-Level Pricing
Amplitude Analytics
Starter
Free
Get a taste of Amplitude for individuals, explorers, and early startups. The Starter plan includes:
- Starter templates
- Foundational product analytics
- Campaign reporting
Medallia Digital Experience Analytics (DXA)
No pricing availableFree Trial
Amplitude Analytics
Free Trial is available
Medallia Digital Experience Analytics (DXA)
No trial information availableRatings
Meets Requirements
8.5
2,009
7.8
22
Ease of Use
8.3
2,027
7.9
22
Ease of Setup
7.9
872
7.8
10
Ease of Admin
8.4
622
8.9
9
Quality of Support
8.4
1,544
8.6
20
Has the product been a good partner in doing business?
8.7
594
9.5
10
Product Direction (% positive)
8.6
1,846
8.9
21
Features by Category
Metrics
8.5
690
8.5
10
8.5
681
8.6
11
7.9
634
7.7
11
8.8
712
8.7
10
8.8
717
7.4
9
8.2
662
8.0
10
8.1
626
7.7
10
8.9
690
8.2
10
8.9
712
8.8
11
Reporting
8.5
667
Not enough data
8.3
613
7.4
9
8.1
581
7.9
8
8.6
682
8.3
10
8.2
563
7.6
11
8.2
572
8.5
9
8.6
692
6.9
9
Other
8.5
661
Feature Not Available
7.7
490
Feature Not Available
7.6
448
8.1
9
7.8
535
8.5
8
7.8
431
7.4
7
7.3
391
Not enough data
7.6
403
7.6
7
Agentic AI - Digital Analytics
6.6
55
Not enough data
7.1
57
Not enough data
6.8
57
Not enough data
7.6
57
Not enough data
Administration
8.1
600
Not enough data
8.0
540
Not enough data
8.5
703
Not enough data
8.6
725
Not enough data
User Identification
7.8
610
Not enough data
8.8
769
Not enough data
8.3
664
Not enough data
Tracking & Reporting
8.9
797
Not enough data
8.6
734
Not enough data
7.9
650
Not enough data
8.6
789
Not enough data
8.1
771
Not enough data
8.8
761
Not enough data
Metrics
8.6
662
Not enough data
7.7
542
Not enough data
8.4
639
Not enough data
8.3
578
Not enough data
9.0
660
Not enough data
User Behavior
Not enough data
9.0
12
|
Verified
Not enough data
8.3
12
|
Verified
Not enough data
7.7
13
|
Verified
A/B Testing
Not enough data
8.1
9
Not enough data
7.8
6
|
Verified
Not enough data
7.3
10
|
Verified
Not enough data
7.6
9
|
Verified
Visitor Information
Not enough data
8.3
8
|
Verified
Not enough data
7.7
8
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
1037
8.3
5
8.7
1212
7.4
7
8.5
1171
6.9
6
8.8
1230
8.3
7
7.1
828
7.2
6
8.0
950
8.3
7
7.0
728
7.7
5
7.7
915
7.9
8
Agentic AI - Product Analytics
6.2
170
Not enough data
6.7
170
Not enough data
6.3
170
Not enough data
6.3
170
Not enough data
Computing
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.1
12
Not enough data
8.9
9
Not enough data
8.5
11
Not enough data
7.4
12
Not enough data
7.6
12
Reporting
Not enough data
7.5
12
Not enough data
8.8
13
Not enough data
8.3
9
Not enough data
8.3
12
Metrics
8.6
662
Not enough data
7.7
542
Not enough data
8.4
639
Not enough data
8.3
578
Not enough data
9.0
660
Not enough data
Categories
Categories
Shared Categories
Amplitude Analytics and Medallia Digital Experience Analytics (DXA) are categorized as Digital Analytics and Product Analytics
Unique Categories
Amplitude Analytics is categorized as Mobile App Analytics
Medallia Digital Experience Analytics (DXA) is categorized as Session Replay, Heatmap Tools, and A/B Testing
Reviews
Reviewers' Company Size
Amplitude Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Medallia Digital Experience Analytics (DXA)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.4%
Information Technology and Services
13.9%
Financial Services
10.2%
Internet
4.6%
Health, Wellness and Fitness
3.9%
Other
49.0%
Telecommunications
14.7%
Insurance
14.7%
Financial Services
8.8%
Retail
5.9%
Oil & Energy
5.9%
Other
50.0%
Discussions
What does amplitude software do?
2 Comments
ML
It is a data visualization tool for product analytics.Read more
I'm not sure how many monthly events I'll need. How can I estimate my event volume?
1 Comment
Official Response from Amplitude Analytics
This number depends on several factors, but generally it's calculated by multiplying your number of monthly active users by an estimate of the average number...Read more
What counts as an event, and how do I send data to Amplitude?
1 Comment
Official Response from Amplitude Analytics
An event is an action that a user takes in your product, like ‘Create account’, ‘Add to cart’, or ‘Share photo’. It could also be an event that occurs in...Read more
Medallia Digital Experience Analytics (DXA) has no discussions with answers
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