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At a Glance
Market Segments
Mid-Market (57.6% of reviews)
Small-Business (81.3% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
$15.00
Guru
Star Rating
(2,345)4.7 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansKommo
Star Rating
(35)3.8 out of 5
Market Segments
Small-Business (81.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plansGuru vs Kommo
When assessing the two solutions, reviewers found Guru easier to use, set up, and administer. Reviewers also preferred doing business with Guru overall.
- Reviewers felt that Guru meets the needs of their business better than Kommo.
- When comparing quality of ongoing product support, reviewers felt that Guru is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Guru over Kommo.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
Free Trial
Guru
Free Trial is available
Kommo
Free Trial is available
Ratings
Meets Requirements
9.2
1,934
7.9
28
Ease of Use
9.2
1,956
8.2
29
Ease of Setup
9.3
972
7.6
16
Ease of Admin
9.0
478
8.7
15
Quality of Support
9.3
1,531
8.3
26
Has the product been a good partner in doing business?
9.4
431
8.0
15
Product Direction (% positive)
9.2
1,832
7.8
27
Features by Category
Sales Force Automation
Not enough data
8.2
23
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
23
|
Verified
Not enough data
7.7
23
|
Verified
Not enough data
7.3
20
Not enough data
7.9
21
|
Verified
Not enough data
6.1
19
|
Verified
Not enough data
6.4
20
Not enough data
7.7
19
|
Verified
Marketing Automation
Not enough data
7.7
18
|
Verified
Not enough data
7.6
19
Not enough data
8.8
24
|
Verified
Not enough data
Feature Not Available
Customer Support
Not enough data
7.3
20
Not enough data
6.9
18
Not enough data
6.9
18
Not enough data
7.0
16
Not enough data
6.9
18
Reporting & Analytics
Not enough data
7.1
23
|
Verified
Not enough data
7.4
23
|
Verified
Not enough data
7.2
20
|
Verified
Mobile & Social
Not enough data
6.5
16
|
Verified
Not enough data
7.0
15
|
Verified
Not enough data
7.0
20
|
Verified
Platform
Not enough data
7.7
15
|
Verified
Not enough data
7.9
15
|
Verified
Not enough data
7.6
15
|
Verified
Not enough data
8.2
11
|
Verified
Not enough data
6.8
11
Not enough data
6.8
10
Not enough data
8.1
14
|
Verified
Not enough data
6.8
10
Integration
Not enough data
7.3
14
|
Verified
Not enough data
7.4
13
|
Verified
Not enough data
7.7
10
|
Verified
Generative AI
Not enough data
6.3
5
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.3
122
Not enough data
9.2
118
Not enough data
9.3
120
Not enough data
Content Discovery
9.4
120
Not enough data
9.3
120
Not enough data
9.2
119
Not enough data
9.0
109
Not enough data
9.3
108
Not enough data
9.1
110
Not enough data
Generative AI
9.3
80
Not enough data
9.3
81
Not enough data
Administration
9.2
682
Not enough data
9.2
680
Not enough data
9.1
672
Not enough data
Knowledge Management
9.6
804
Not enough data
9.2
746
Not enough data
9.2
705
Not enough data
Compliance
9.1
700
Not enough data
9.1
667
Not enough data
9.2
661
Not enough data
9.1
640
Not enough data
Customer Support
9.2
773
Not enough data
9.2
732
Not enough data
9.0
653
Not enough data
Data Security
9.2
639
Not enough data
9.2
638
Not enough data
9.3
660
Not enough data
9.1
640
Not enough data
Administration
9.2
691
Not enough data
9.3
713
Not enough data
9.4
782
Not enough data
Generative AI
9.0
497
Not enough data
Knowledge Pages
9.0
693
Not enough data
9.1
648
Not enough data
9.0
695
Not enough data
8.8
593
Not enough data
8.9
558
Not enough data
9.0
570
Not enough data
Knowledge Dissemination
8.9
673
Not enough data
9.0
676
Not enough data
9.5
753
Not enough data
9.1
726
Not enough data
9.1
592
Not enough data
9.2
593
Not enough data
9.3
589
Not enough data
9.0
559
Not enough data
9.1
574
Not enough data
Agentic AI - Knowledge Base
8.7
104
Not enough data
9.0
108
Not enough data
8.9
105
Not enough data
Compatibility
9.3
109
Not enough data
8.9
101
Not enough data
9.0
97
Not enough data
Agentic AI - Enterprise Search Software
8.6
55
Not enough data
8.8
46
Not enough data
9.0
51
Not enough data
8.9
46
Not enough data
9.0
52
Not enough data
8.7
46
Not enough data
Search Queries
9.1
101
Not enough data
9.4
103
Not enough data
9.1
96
Not enough data
9.1
91
Not enough data
9.3
106
Not enough data
AI powered search - Enterprise Search Software
8.5
41
Not enough data
8.4
34
Not enough data
9.5
41
Not enough data
Functionality
8.9
101
Not enough data
9.3
104
Not enough data
9.1
102
Not enough data
Compatibility - Enterprise Search Software
9.0
32
Not enough data
9.5
35
Not enough data
8.7
32
Not enough data
Functionality - Enterprise Search Software
9.0
32
Not enough data
9.6
32
Not enough data
9.2
33
Not enough data
Search Queries - Enterprise Search Software
9.0
33
Not enough data
9.2
35
Not enough data
8.5
36
Not enough data
9.3
33
Not enough data
Responses
8.6
61
Not enough data
8.7
68
Not enough data
9.3
72
Not enough data
Automation - AI Agents
8.7
56
Not enough data
8.4
65
Not enough data
8.2
67
Not enough data
8.9
61
Not enough data
9.0
58
Not enough data
Platform
8.7
65
Not enough data
8.8
62
Not enough data
8.6
67
Not enough data
Autonomy - AI Agents
8.9
64
Not enough data
8.9
64
Not enough data
8.7
69
Not enough data
8.9
60
Not enough data
Generative AI
9.0
73
Not enough data
8.9
72
Not enough data
Customization - AI Agent Builders
9.7
11
Not enough data
9.2
8
Not enough data
9.0
5
Not enough data
Functionality - AI Agent Builders
9.3
10
Not enough data
9.2
11
Not enough data
9.7
5
Not enough data
8.3
11
Not enough data
Data and Analytics - AI Agent Builders
9.0
8
Not enough data
9.8
11
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
8.3
9
Not enough data
9.7
5
Not enough data
9.2
8
Not enough data
8.8
10
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Kommo share no categories
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Kommo is categorized as CRM
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.3%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.8%
Other
52.9%
Marketing and Advertising
21.9%
Information Technology and Services
15.6%
Telecommunications
6.3%
Internet
6.3%
Education Management
6.3%
Other
43.8%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
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