G2 reviewers report that Alloy Navigator excels in overall user satisfaction, reflected in its higher G2 Score compared to LogMeIn Central. Users appreciate its flexibility, noting that it allows different departments to manage their own queues while still providing a unified view for management.
Users say that LogMeIn Central is praised for its ease of use and quick setup, making it a reliable choice for remote control features. Reviewers highlight its straightforward training process, which often requires just a simple email with instructions.
According to verified reviews, Alloy Navigator stands out with its robust asset discovery feature, which automatically scans and updates network devices. This ensures users are always aware of what is online and what requires attention, a capability that many find essential for effective IT management.
Reviewers mention that while LogMeIn Central is efficient in its basic mode, it does have some limitations and additional costs for certain features. However, users still find it to be a powerful tool for remote support and user management.
G2 reviewers highlight the quality of support provided by Alloy Navigator, which is rated highly by users. They appreciate features like the change history for assets, allowing teams to track modifications and maintain accountability.
Users report that LogMeIn Central has a strong performance in administrative tasks, with many finding it easy to manage users and desktops. However, Alloy Navigator's comprehensive asset management capabilities, including its integration with Active Directory, make it a more appealing option for organizations needing extensive IT support.
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