1. [Home](https://www.g2.com/) 2. ... 3. [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) 4. [Alloy Navigator Discussions](https://www.g2.com/products/alloy-navigator/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fd24ef696293c44d49520ec3dcf20a02/alloy-navigator.png "Product Avatar Image") ](/products/alloy-navigator/reviews) [ Alloy Navigator ](/products/alloy-navigator/reviews) (100)4.8/5 Alloy Navigator is an AI-powered IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers fully integrated help desk, network inventory and knowledge base capabilities, plus ITIL standards such as change and configuration management. Navigator creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components. Alloy Navigator’s service desk manages tickets, assets, incidents, changes, work orders and more within a single interface. Workflow management engine inside Alloy Navigator enables users to design custom IT processes. These can be altered to the specific needs of the business and personnel and might even include AI-driven steps. The solution also offers an online web portal, self-service portal for end users, and mobile apps for technicians and end-users. The Self-Service Portal is equipped with an AI Assistant to resolve routine questions of end-users, freeing IT for bigger challenges. Alloy Navigator gives users the ability to one-click audit their entire network, conduct a physical inventory with a barcode scanner and ensure compliance in software licensing. End users and admins also have access to interactive dashboards, scheduled reporting and real-time views for timely analysis. Show More * * * ### 86.0 Nps Score Already have Alloy Navigator? ### All Alloy Navigator Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # What is the use of Alloy Navigator? ](/discussions/what-is-the-use-of-alloy-navigator) What is the use of Alloy Navigator? [ IT Asset Management Software ](https://www.g2.com/tags/it-asset-management-software)[ Software Asset Management (SAM) Software ](https://www.g2.com/tags/software-asset-management-sam-software)[ Incident Management Software ](https://www.g2.com/tags/incident-management-software)[ Service Desk Software ](https://www.g2.com/tags/service-desk-software) [ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Alloy+Navigator+questions+and+get+answers+from+expert+users+in+our+Alloy+Navigator+Discussions+section.&title=Alloy+Navigator+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falloy-navigator%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Alloy+Navigator+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falloy-navigator%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falloy-navigator%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Alloy+Navigator+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falloy-navigator%2Fdiscuss%0aAsk+Alloy+Navigator+questions+and+get+answers+from+expert+users+in+our+Alloy+Navigator+Discussions+section.) 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[ IT Asset Management Software ](https://www.g2.com/tags/it-asset-management-software)[ Software Asset Management (SAM) Software ](https://www.g2.com/tags/software-asset-management-sam-software)[ Incident Management Software ](https://www.g2.com/tags/incident-management-software)[ Service Desk Software ](https://www.g2.com/tags/service-desk-software) [ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Alloy+Navigator+questions+and+get+answers+from+expert+users+in+our+Alloy+Navigator+Discussions+section.&title=Alloy+Navigator+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falloy-navigator%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Alloy+Navigator+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falloy-navigator%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falloy-navigator%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Alloy+Navigator+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falloy-navigator%2Fdiscuss%0aAsk+Alloy+Navigator+questions+and+get+answers+from+expert+users+in+our+Alloy+Navigator+Discussions+section.) 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[ Service Desk Software ](https://www.g2.com/tags/service-desk-software)[ Incident Management Software ](https://www.g2.com/tags/incident-management-software)[ Software Asset Management (SAM) Software ](https://www.g2.com/tags/software-asset-management-sam-software)[ IT Asset Management Software ](https://www.g2.com/tags/it-asset-management-software) [ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Alloy+Navigator+questions+and+get+answers+from+expert+users+in+our+Alloy+Navigator+Discussions+section.&title=Alloy+Navigator+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falloy-navigator%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Alloy+Navigator+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falloy-navigator%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falloy-navigator%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Alloy+Navigator+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falloy-navigator%2Fdiscuss%0aAsk+Alloy+Navigator+questions+and+get+answers+from+expert+users+in+our+Alloy+Navigator+Discussions+section.) 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