Compare Aivo and ViaSay 
Featured Products
At a Glance
Market Segments
Enterprise (41.9% of reviews)
Mid-Market (51.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at €12,500.00 Per Year
Aivo
Star Rating
(133)4.5 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AivoViaSay
Star Rating
(50)4.6 out of 5
Market Segments
Mid-Market (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €12,500.00 Per Year
Learn more about ViaSayAivo vs ViaSay
When assessing the two solutions, reviewers found them equally easy to use. However, ViaSay is easier to set up and do business with overall. While Aivo is easier to adminster.
- Reviewers felt that ViaSay meets the needs of their business better than Aivo.
- When comparing quality of ongoing product support, reviewers felt that ViaSay is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ViaSay over Aivo.
Pricing
Entry-Level Pricing
Aivo
No pricing availableViaSay
Standard License
Starting at €12,500.00
Per Year
Annual platform license including 50,000 conversations, unlimited users, and full Generative AI capabilities. Implementation fees apply for the first year.
- 50k Conversations Included
- Unlimited Generative AI & AI Agents
- Unlimited Users & Seats
Free Trial
Aivo
No trial information availableViaSay
Free Trial is available
Ratings
Meets Requirements
8.5
109
9.0
39
Ease of Use
8.8
107
8.8
39
Ease of Setup
8.4
92
8.8
27
Ease of Admin
8.8
94
8.5
28
Quality of Support
8.8
109
9.6
38
Has the product been a good partner in doing business?
8.8
96
9.7
26
Product Direction (% positive)
9.0
106
9.4
37
Features by Category
Messenger
Not enough data
8.3
16
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
8.3
8
Not enough data
8.4
16
|
Verified
Channels
Not enough data
8.3
9
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
8.3
11
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
8.0
5
Not enough data
7.5
10
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Responses
8.4
34
8.6
7
8.3
34
8.1
7
8.3
33
8.6
7
8.4
33
8.5
8
7.8
18
8.7
5
Platform
8.1
26
Not enough data
8.4
32
9.4
6
8.3
30
8.6
7
8.0
32
8.1
8
Feature Not Available
Not enough data
8.2
31
8.7
5
8.2
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.4
44
|
Verified
Not enough data
8.5
40
|
Verified
Not enough data
8.2
14
|
Verified
Not enough data
8.7
29
|
Verified
Not enough data
7.2
10
Not enough data
Internal Use
8.2
39
|
Verified
Not enough data
8.0
40
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
8.2
43
|
Verified
Not enough data
8.7
31
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.6
37
8.3
19
8.1
32
8.0
5
Feature Not Available
Not enough data
8.5
9
8.6
6
8.6
14
Not enough data
Self-Service Platform
8.5
11
8.6
6
8.9
14
7.0
5
8.0
15
7.5
6
8.2
12
8.9
6
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aivo and ViaSay are categorized as Customer Self-Service and Chatbots
Unique Categories
Aivo is categorized as Genesys AppFoundry Marketplace and Live Chat
ViaSay is categorized as AI Customer Support Agents, Conversational Marketing, Bot Platforms, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Aivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ViaSay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Banking
18.5%
Financial Services
10.5%
Telecommunications
8.9%
Consumer Services
8.1%
Information Technology and Services
5.6%
Other
48.4%
Airlines/Aviation
42.9%
Leisure, Travel & Tourism
28.6%
Transportation/Trucking/Railroad
18.4%
Sports
2.0%
Retail
2.0%
Other
6.1%
Discussions
How do I connect my bot to my Facebook Page?
2 Comments
Official Response from Aivo
Hey there! Thanks for your question. Connecting your bot to your Facebook Page is very simple. The only thing you need is a fanpage connected to your...Read more
How does AgentBot work?
1 Comment
Official Response from Aivo
Hello! Thanks for your question. AgentBot is a chatbot powered by artificial intelligence. This means that it is not just a structured set of questions, but...Read more
What languages does AgentBot support?
1 Comment
Official Response from Aivo
Hey there! Thanks for your question. We recently launched our new semantic engine, which supports 157 languages, including English, Spanish, Italian, French,...Read more
ViaSay has no discussions with answers
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