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At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (45.3% of reviews)
Entry-Level Pricing
$0 per month
$15.00 1 Seat Per Month
Agile CRM
Star Rating
(355)4.0 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 4 pricing plansVendasta Yesware
Star Rating
(820)4.4 out of 5
Market Segments
Small-Business (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Seat Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Yesware excels in Email Tracking/Automation with a score of 9.1, allowing for seamless integration of email activities into their CRM workflow, while Agile CRM's score of 6.7 in Calls and Voice indicates a less robust feature set in this area.
- Reviewers mention that Yesware's Ticket Creation User Experience is rated highly at 9.0, providing a smooth process for users, whereas Agile CRM's lower score of 6.8 in Case Management suggests room for improvement in user experience.
- G2 users highlight Yesware's superior Customization capabilities, particularly in Pre-Designed Templates and Drag and Drop features, scoring 8.3, compared to Agile CRM's more limited customization options, which received lower ratings.
- Users on G2 report that Yesware's Quality of Support is rated at 8.5, indicating a strong support system, while Agile CRM's score of 8.0 suggests that users may not receive the same level of assistance when issues arise.
- Reviewers mention that Yesware's Automated Email Responses feature scores 7.5, making it easier for users to manage their email communications, while Agile CRM's lower score of 6.9 in Email Marketing indicates less effectiveness in this area.
- Users say that Yesware's Lead Management features, particularly in Automated Alerts and Tasks with a score of 8.1, provide a more proactive approach to managing leads compared to Agile CRM's score of 7.0, which may not offer the same level of automation.
Pricing
Entry-Level Pricing
Agile CRM
Free
$0
per month
For 10 Users
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
Vendasta Yesware
Pro
$15.00
1 Seat Per Month
For solo sales professionals & small businesses
- Unlimited email open tracking
- Unlimited email link tracking
- Unlimited attachment tracking
Free Trial
Agile CRM
Free Trial is available
Vendasta Yesware
Free Trial is available
Ratings
Meets Requirements
8.1
314
8.7
730
Ease of Use
8.1
313
8.8
736
Ease of Setup
7.8
167
8.9
165
Ease of Admin
8.1
162
8.7
160
Quality of Support
7.9
307
8.5
586
Has the product been a good partner in doing business?
8.0
161
8.7
153
Product Direction (% positive)
7.6
310
7.9
729
Features by Category
Sales Force Automation
7.8
32
|
Verified
Not enough data
7.5
28
Not enough data
7.4
31
|
Verified
Not enough data
7.6
33
|
Verified
Not enough data
7.1
29
|
Verified
Not enough data
7.1
28
|
Verified
Not enough data
7.4
29
|
Verified
Not enough data
7.0
27
|
Verified
Not enough data
7.5
29
|
Verified
Not enough data
Marketing Automation
7.0
32
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
7.1
33
|
Verified
Not enough data
6.6
31
|
Verified
Not enough data
Customer Support
6.9
31
|
Verified
Not enough data
6.5
32
|
Verified
Not enough data
6.5
32
|
Verified
Not enough data
6.2
31
|
Verified
Not enough data
6.9
30
|
Verified
Not enough data
Reporting & Analytics
7.1
29
|
Verified
Not enough data
7.0
32
|
Verified
Not enough data
6.8
28
|
Verified
Not enough data
Mobile & Social
7.8
25
|
Verified
Not enough data
8.4
24
|
Verified
Not enough data
7.8
24
|
Verified
Not enough data
Platform
7.4
11
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.5
12
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
6.9
12
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
Integration
8.0
11
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
7.4
21
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
6.7
21
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Online Marketing
7.5
20
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
7.5
18
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
Lead Management
7.9
21
|
Verified
Not enough data
7.5
20
|
Verified
Not enough data
7.2
19
|
Verified
Not enough data
7.8
20
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
7.4
20
|
Verified
Not enough data
8.1
20
|
Verified
Not enough data
7.9
20
|
Verified
Not enough data
Campaign Management
7.9
21
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
8.3
19
|
Verified
Not enough data
8.5
18
Not enough data
Social
8.0
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.0
17
|
Verified
Not enough data
Reporting & Analytics
8.6
20
|
Verified
Not enough data
8.9
19
|
Verified
Not enough data
7.7
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
Platform
8.0
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.7
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
Ticket and Case Management
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.2
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.8
9
|
Verified
Not enough data
Platform
6.3
5
Not enough data
7.8
6
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
Integrated Workflows
Not enough data
7.9
113
|
Verified
Not enough data
9.1
170
|
Verified
Not enough data
6.7
58
Not enough data
7.6
80
|
Verified
Not enough data
8.3
119
|
Verified
Not enough data
7.6
33
Not enough data
7.2
24
Repeatability and Reportability
Not enough data
8.2
111
|
Verified
Not enough data
8.3
110
|
Verified
Not enough data
8.2
115
|
Verified
Not enough data
7.6
71
Not enough data
5.8
18
AI and Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design and Customization
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Notifications
Not enough data
9.3
10
Not enough data
9.4
9
Not enough data
9.4
9
Settings
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
9.0
8
Personalization
Not enough data
4.3
5
Not enough data
8.2
11
Integrations
Not enough data
8.1
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.0
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.6
6
Not enough data
Internal Use
7.8
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
9.2
8
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.2
18
8.7
373
6.8
18
8.5
348
7.5
17
8.4
325
Customizations
6.8
17
8.6
328
7.4
17
8.7
324
7.8
17
8.6
350
7.1
16
8.4
161
6.9
17
8.5
334
Generative AI
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Agile CRM and Vendasta Yesware are categorized as Email Tracking
Unique Categories
Agile CRM is categorized as Marketing Automation, Landing Page Builders, Pop-Up Builder, Help Desk, Live Chat, CRM, and Online Form Builder
Vendasta Yesware is categorized as Sales Engagement, Business Scheduling, Salesforce AppExchange Apps, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
Agile CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vendasta Yesware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.9%
Information Technology and Services
13.2%
Computer Software
6.9%
Financial Services
4.6%
Internet
4.3%
Other
56.0%
Computer Software
21.0%
Internet
14.6%
Information Technology and Services
13.6%
Marketing and Advertising
12.2%
Financial Services
3.1%
Other
35.6%
Alternatives
Discussions
Any power users who are making Agile deliver ?
1 Comment
JJ
I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.
Could you use tags to...Read more
Why are you tear down their state-of-the-art product?
1 Comment
AM
They keep pushing their new product, and AgileCRM is not being maintained. Campaigns are not working and no one is fixing it. We are looking to switch.Read more
What is Agile CRM used for?
1 Comment
B
Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with...Read more
Mac OS X + Office 365
2 Comments
NP
Yesware works with Gmail and the desktop version of Outlook.Read more
How does Yesware email tracking work?
1 Comment
CK
They put in a small, undetectable picture into the email that when the email loads, the picture is loaded from a unique website. They track when the website...Read more
Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?
1 Comment
DM
Hi - I have an individual plan that works nicely for me. I pay month-to-month auto-billing. Works great! Read more
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