Compare Agentforce 360 Platform (formerly Salesforce Platform) and Landbot 
Featured Products
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Small-Business (73.8% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
€40.00 500 Chats Per Month
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,975)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansLandbot
Star Rating
(333)4.7 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
€40.00 500 Chats Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Platform excels in its customization and flexibility, allowing users to build apps and automate workflows without deep coding knowledge. This is particularly beneficial for non-developers, as highlighted by users who appreciate the ability to rapidly create custom UIs and integrate various functionalities.
- Users say that Landbot shines in providing a user-friendly experience for creating chatbots, making it accessible even for beginners. Reviewers have praised its intuitive interface, describing the process as almost game-like, which helps businesses automate customer interactions seamlessly.
- According to verified reviews, Salesforce Platform offers robust CRM capabilities that are highly regarded by users. Many appreciate the ability to access historical data, which enhances their understanding of client interactions and leads, making it a powerful tool for relationship management.
- Reviewers mention that Landbot's strength lies in its customer support automation, enabling businesses to provide 24/7 assistance. Users have noted that the platform allows for smooth transitions to human agents when necessary, enhancing the overall customer experience.
- G2 reviewers highlight that while Salesforce Platform has a higher overall satisfaction score, it faces challenges in ease of setup compared to Landbot. Users have noted that Landbot's setup process is straightforward, making it easier for teams to get started quickly without extensive training.
- Users report that Salesforce Platform's extensive learning resources and community support are invaluable, especially for those looking to maximize the platform's capabilities. In contrast, while Landbot offers a great user experience, some users feel it lacks the depth of resources available for more complex use cases.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Landbot
STARTER
€40.00
500 Chats Per Month
For individuals & small businesses that need customizations.
- Landbot AI - AI Lead Gen Assistant & AI FAQs Assistant
- Basic Flow Operations - Variables, Conditional logic & more
- Custom Code CSS/JS
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
Landbot
Free Trial is available
Ratings
Meets Requirements
8.9
2,354
9.0
252
Ease of Use
8.5
3,120
9.5
255
Ease of Setup
8.4
1,898
9.3
189
Ease of Admin
8.5
801
9.2
180
Quality of Support
8.5
2,101
9.3
243
Has the product been a good partner in doing business?
8.8
796
9.4
171
Product Direction (% positive)
8.7
2,319
9.7
233
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.9
32
Not enough data
8.5
28
Not enough data
8.6
32
Not enough data
9.2
34
Channels
Not enough data
8.3
27
Not enough data
9.1
34
Not enough data
7.1
23
Not enough data
7.3
20
Not enough data
8.0
23
Customers
Not enough data
8.5
27
Not enough data
8.4
29
Not enough data
8.3
30
Not enough data
8.8
32
Not enough data
9.0
31
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Masking
9.4
16
Not enough data
9.3
16
Not enough data
9.1
15
Not enough data
9.3
15
Not enough data
8.7
15
Not enough data
Administration
8.9
287
Not enough data
8.8
278
Not enough data
9.3
300
Not enough data
9.0
300
Not enough data
9.2
302
Not enough data
9.0
289
Not enough data
Automation
9.0
326
Not enough data
9.0
312
Not enough data
9.1
320
Not enough data
Development
8.9
290
Not enough data
8.7
251
Not enough data
8.5
241
Not enough data
9.0
270
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
100
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
106
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.3
18
Not enough data
8.0
18
Not enough data
8.7
19
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Functionality
8.6
302
Not enough data
9.1
319
Not enough data
9.2
316
Not enough data
8.9
307
Not enough data
8.6
292
Not enough data
9.1
321
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.3
10
Not enough data
8.8
11
Not enough data
9.8
11
Not enough data
9.2
8
Not enough data
9.2
11
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.1
9
Not enough data
8.3
10
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
8.9
11
Not enough data
8.0
9
Not enough data
Functionality
8.7
75
Not enough data
8.7
77
Not enough data
8.9
79
Not enough data
8.7
75
Not enough data
9.3
77
Not enough data
9.1
79
Not enough data
Type
8.7
74
Not enough data
8.7
76
Not enough data
Reporting
8.8
74
Not enough data
8.9
75
Not enough data
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
Management
9.3
68
Not enough data
9.3
70
Not enough data
9.2
68
Not enough data
Functionality
9.4
69
Not enough data
9.4
68
Not enough data
9.5
69
Not enough data
Processes
9.2
69
Not enough data
9.4
69
Not enough data
9.3
69
Not enough data
Responses
Not enough data
9.2
136
Not enough data
8.9
131
Not enough data
8.7
112
Not enough data
8.9
118
Not enough data
8.9
97
Platform
Not enough data
8.9
108
Not enough data
9.0
122
Not enough data
9.0
123
Not enough data
8.6
118
Not enough data
8.7
90
Not enough data
8.7
95
Not enough data
9.2
128
Generative AI
Not enough data
8.3
29
Not enough data
8.3
28
Lead Monitoring
Not enough data
8.8
59
Not enough data
8.9
58
Not enough data
8.5
47
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
9.2
56
Not enough data
9.4
58
Not enough data
8.2
45
Not enough data
9.0
49
Analytics
Not enough data
8.1
48
Not enough data
8.2
53
Customization
Not enough data
8.8
52
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
9.0
56
Functionality
8.0
74
Not enough data
8.5
69
Not enough data
8.7
68
Not enough data
8.4
68
Not enough data
Data Control
8.5
67
Not enough data
8.6
69
Not enough data
9.0
69
Not enough data
Agentic AI - Drag and Drop App Builder
8.9
24
Not enough data
8.8
24
Not enough data
8.5
24
Not enough data
Functionality
9.1
143
Not enough data
8.8
136
Not enough data
8.8
129
Not enough data
9.2
138
Not enough data
8.7
136
Not enough data
8.9
132
Not enough data
9.1
129
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
9.0
25
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
Application Design
8.6
236
Not enough data
8.6
236
Not enough data
8.7
257
Not enough data
8.7
247
Not enough data
8.9
273
Not enough data
Data Control
8.9
267
Not enough data
8.9
269
Not enough data
9.2
267
Not enough data
Publishing
8.9
243
Not enough data
8.9
255
Not enough data
8.9
239
Not enough data
Agentic AI - Low-Code Development Platforms
9.1
48
Not enough data
9.2
46
Not enough data
9.0
48
Not enough data
Development
8.7
589
Not enough data
8.6
573
Not enough data
8.7
524
Not enough data
8.6
554
Not enough data
8.6
519
Not enough data
Database
9.0
566
Not enough data
8.9
657
Not enough data
8.5
511
Not enough data
8.6
559
Not enough data
8.7
609
Not enough data
Infrastructure
8.5
563
Not enough data
8.1
523
Not enough data
9.1
592
Not enough data
User Interface Design
8.5
137
|
Verified
9.1
58
8.7
156
|
Verified
8.7
62
8.8
157
|
Verified
8.5
54
9.1
159
|
Verified
9.0
64
Data Control
9.0
153
|
Verified
8.8
41
8.9
161
|
Verified
8.6
48
9.2
158
|
Verified
8.8
50
Publishing
8.8
145
|
Verified
9.1
56
9.0
150
9.0
61
8.9
148
|
Verified
8.8
52
Agentic AI - No-Code Development Platforms
8.7
37
Not enough data
8.8
37
Not enough data
8.6
37
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and Landbot are categorized as No-Code Development Platforms
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as Application Development Platforms, DevOps Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, Drag and Drop App Builder, Low-Code Development Platforms, Software Testing, Identity and Access Management (IAM), and Cloud Platform as a Service (PaaS)
Landbot is categorized as AI Agent Builders, Chatbots, Lead Capture, Conversational Marketing, and AI Chatbots
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Landbot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.1%
Marketing and Advertising
3.3%
Other
60.0%
Marketing and Advertising
15.6%
Financial Services
7.3%
Information Technology and Services
6.0%
Higher Education
4.3%
Internet
4.0%
Other
62.9%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
is there a way to implement landbot via Google Tag Manager? Couldn't find a solution for now.
2 Comments
TV
The secure same site code is messing it up in the v3 embed code. They are working on it. Read more
Is it possible that landbot worked on instagram?
1 Comment
Official Response from Landbot
Hi there! While we can’t give you a specific date, Instagram is definitely on our radar. ;)Read more
When creating a user survey for our users, how can i assign weight for every question instead of asking rate from 1 to 10?
1 Comment
LL
to each block of questions you can assign a block of set variable with the variable @weight. each block will be added automatically. (don't forget to put...Read more
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