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At a Glance
Market Segments
Small-Business (84.4% of reviews)
Small-Business (62.8% of reviews)
Entry-Level Pricing
$165.00
$19.00 1 User Per Year
Adversus
Star Rating
(51)4.8 out of 5
Market Segments
Small-Business (84.4% of reviews)
Pros & Cons
Entry-Level Pricing
$165.00
Browse all 2 pricing plansCloudTalk
Star Rating
(1,624)4.4 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CloudTalk excels in its Ease of Use with a score of 9.1, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, Adversus, while still user-friendly, has a slightly lower score of 8.9.
- Reviewers mention that Adversus shines in Quality of Support, boasting an impressive score of 9.9. Users appreciate the responsiveness and helpfulness of the support team, while CloudTalk's support is rated at 8.8, indicating room for improvement.
- G2 users highlight the Predictive Dialer feature in Adversus, which received a score of 8.7, as a significant advantage for increasing call efficiency. CloudTalk's predictive dialing is rated lower at 8.2, suggesting it may not be as effective in high-volume calling scenarios.
- Users on G2 report that CloudTalk's Call Management features, with a score of 9.0, provide robust options for handling calls effectively, while Adversus, with a score of 9.2 for Call Recording, is noted for its superior recording capabilities.
- Reviewers mention that Adversus offers better Automation features, particularly with its Voice Activity Detection scoring 9.0, which helps streamline operations. CloudTalk's automation features, while functional, are rated lower at 8.2.
- Users say that CloudTalk's Scalability is a strong point, scoring 9.5, making it ideal for growing businesses. In contrast, Adversus, while effective, does not match this level of scalability, which could be a consideration for businesses anticipating rapid growth.
Pricing
Entry-Level Pricing
Adversus
Annually
$165.00
All prices are excl. VAT
- Free telephony
- Full access to all features
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
Free Trial
Adversus
Free Trial is available
CloudTalk
Free Trial is available
Ratings
Meets Requirements
8.9
27
8.7
1,389
Ease of Use
8.9
29
9.1
1,417
Ease of Setup
8.5
28
8.9
1,030
Ease of Admin
8.7
33
8.9
603
Quality of Support
9.9
34
8.8
1,258
Has the product been a good partner in doing business?
9.5
33
8.9
604
Product Direction (% positive)
9.3
35
8.8
1,351
Features by Category
Dialing Options
8.9
14
|
Verified
8.6
232
|
Verified
9.2
13
|
Verified
8.5
224
|
Verified
Not enough data
8.4
23
Agent Tools
8.5
11
8.1
204
|
Verified
8.4
15
|
Verified
8.2
210
|
Verified
9.0
13
|
Verified
8.9
236
|
Verified
Automation
9.0
8
|
Verified
8.3
200
|
Verified
Not enough data
8.3
196
|
Verified
Not enough data
8.2
198
|
Verified
Agentic AI - Auto Dialer
Not enough data
6.9
20
Not enough data
7.8
20
AI Capabilities - Auto Dialer
Not enough data
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Quality Assurance
Not enough data
9.1
79
Not enough data
9.0
76
Not enough data
9.0
80
Engagement
Not enough data
8.7
77
Not enough data
9.2
86
Not enough data
8.7
76
Performance
Not enough data
8.9
77
Not enough data
9.1
81
Generative AI
Not enough data
8.6
22
Not enough data
8.6
32
Channels
9.7
5
8.9
632
|
Verified
Feature Not Available
7.8
507
Feature Not Available
7.7
490
9.7
5
7.9
525
|
Verified
Feature Not Available
7.8
489
Generative AI
Not enough data
7.6
280
Functions
Feature Not Available
8.5
568
|
Verified
Not enough data
8.4
571
|
Verified
Not enough data
8.6
561
|
Verified
Not enough data
8.2
510
9.7
5
8.2
516
|
Verified
Feature Not Available
8.5
520
|
Verified
9.3
5
8.4
534
|
Verified
Feature Not Available
8.4
525
|
Verified
Agentic AI - Contact Center
Not enough data
7.9
144
Not enough data
8.3
144
Not enough data
8.2
143
Not enough data
8.1
142
Administrative
9.7
5
8.5
582
|
Verified
8.9
6
8.8
588
|
Verified
9.4
6
8.7
617
|
Verified
9.7
5
8.8
573
|
Verified
Feature Not Available
8.3
515
|
Verified
Workforce Management
Not enough data
8.7
110
|
Verified
Not enough data
8.7
105
|
Verified
Not enough data
8.6
95
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.8
106
Administration
Not enough data
8.8
115
|
Verified
Not enough data
8.9
113
|
Verified
Not enough data
8.8
118
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
8.7
100
|
Verified
Platform
Not enough data
7.8
211
Not enough data
8.3
227
Not enough data
8.1
225
Not enough data
8.5
234
Not enough data
8.2
236
Not enough data
8.1
221
Not enough data
8.2
225
Generative AI
Not enough data
7.4
106
Workforce Management
Not enough data
8.8
230
Not enough data
8.7
230
Call Center Infrastructure (CCI)
Not enough data
8.7
21
Not enough data
8.9
21
Not enough data
9.1
20
Not enough data
8.7
20
Administrative
Not enough data
9.0
237
Not enough data
8.7
239
Generative AI
Not enough data
7.9
37
Basic Communication - Cloud PBX
Not enough data
9.4
26
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
25
Not enough data
9.2
26
Not enough data
9.6
24
Advanced Features - Cloud PBX
Not enough data
9.5
25
Not enough data
9.4
26
Not enough data
9.4
26
Not enough data
8.5
25
Platform Basics - VoIP Providers
Not enough data
8.3
23
Not enough data
8.7
23
Not enough data
8.3
23
Not enough data
8.4
24
Not enough data
7.7
22
Not enough data
7.4
22
Basic Communication
Not enough data
8.9
227
|
Verified
Not enough data
6.5
136
Not enough data
7.1
156
|
Verified
Not enough data
6.3
129
Not enough data
7.3
146
|
Verified
Not enough data
8.0
160
|
Verified
Agentic AI - VoIP Providers
Not enough data
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Access
Not enough data
8.0
155
Not enough data
8.0
169
|
Verified
Not enough data
8.3
178
|
Verified
Advanced Features
Not enough data
7.6
160
|
Verified
Not enough data
7.6
151
|
Verified
Not enough data
8.9
207
|
Verified
Agentic AI - Outbound Call Tracking
Not enough data
7.4
90
Not enough data
7.4
90
Calling
9.2
27
9.0
467
8.9
21
8.1
399
8.3
23
8.5
426
9.3
23
8.8
442
Not enough data
8.3
102
Contacts
8.5
22
8.1
418
9.0
23
8.0
392
9.1
22
8.2
403
Insights
9.0
28
8.4
417
8.5
24
8.4
407
7.9
17
8.3
384
8.4
24
7.2
346
8.8
20
7.5
351
Not enough data
8.0
95
Categories
Categories
Shared Categories
Adversus and CloudTalk are categorized as Outbound Call Tracking, Contact Center, and Auto Dialer
Unique Categories
Adversus has no unique categories
CloudTalk is categorized as Speech Analytics, VoIP Providers, Contact Center Workforce, Call Center Infrastructure (CCI), Contact Center Quality Assurance, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Adversus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
20.0%
Marketing and Advertising
15.6%
Insurance
8.9%
Information Technology and Services
6.7%
Computer Software
6.7%
Other
42.2%
Computer Software
9.8%
Information Technology and Services
9.4%
Marketing and Advertising
5.7%
Financial Services
5.0%
Education Management
4.7%
Other
65.4%
Alternatives
Discussions
How can you solve - BlueTooth issues with Mac..
1 Comment
MH
It seems that it's not your headset that is the issue, but more likely your internet connection. If you're working with a Wi-Fi setup, you should consider...Read more
Adversus has no more discussions with answers
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 Comment
Official Response from CloudTalk
Hi Manoj!
In order to set the integration right it is sufficient to follow this article:...Read more
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