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Compare Adobe Captivate and WalkMe 
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At a Glance
Market Segments
Enterprise (42.8% of reviews)
Enterprise (59.6% of reviews)
Entry-Level Pricing
$399
No pricing available
Adobe Captivate
Star Rating
(202)3.9 out of 5
Market Segments
Enterprise (42.8% of reviews)
Pros & Cons
Entry-Level Pricing
$399
Browse all 3 pricing plansWalkMe
Star Rating
(528)4.5 out of 5
Market Segments
Enterprise (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeAdobe Captivate vs WalkMe
When assessing the two solutions, reviewers found WalkMe easier to use, set up, and administer. Reviewers also preferred doing business with WalkMe overall.
- Reviewers felt that WalkMe meets the needs of their business better than Adobe Captivate.
- When comparing quality of ongoing product support, reviewers felt that WalkMe is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of WalkMe over Adobe Captivate.
Pricing
Entry-Level Pricing
WalkMe
No pricing availableFree Trial
Adobe Captivate
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
8.3
173
8.7
465
Ease of Use
6.7
173
8.3
473
Ease of Setup
7.7
64
8.1
382
Ease of Admin
7.8
57
8.3
360
Quality of Support
6.9
141
8.8
460
Has the product been a good partner in doing business?
7.3
51
8.9
358
Product Direction (% positive)
7.1
176
9.0
451
Features by Category
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
User Analysis
Not enough data
7.9
286
Not enough data
8.1
320
User Support
Not enough data
8.6
310
Not enough data
7.7
250
Not enough data
8.0
258
Walkthrough Type
Not enough data
8.0
266
Not enough data
9.0
318
Platform Basics - Digital Adoption Platform
Not enough data
8.3
45
Not enough data
8.9
45
Analytics - Digital Adoption Platform
Not enough data
8.6
45
Functions - Digital Adoption Platform
Not enough data
8.8
46
Not enough data
9.2
46
Agentic AI - Digital Adoption Platform
Not enough data
7.0
32
Training & eLearning
8.5
130
Not enough data
7.5
90
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Adobe Captivate and WalkMe share no categories
Unique Categories
Adobe Captivate is categorized as Course Authoring
WalkMe is categorized as Digital Adoption Platform, ServiceNow Store Apps, Mobile App Analytics, Mobile App Optimization, and Customer Self-Service
Reviews
Reviewers' Company Size
Adobe Captivate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
E-Learning
11.5%
Computer Software
9.4%
Information Technology and Services
8.9%
Higher Education
8.9%
Education Management
4.7%
Other
56.5%
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.7%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.2%
Alternatives
Discussions
Between Captivate and Storyline, which elearning tool is better?
3 Comments
SL
This s a matter of opinion, but the short answer is probably Storyline. Captivate is still the king of screen captures. Though you can capture screens and...Read more
What is Adobe Captivate used for?
2 Comments
PP
Adobe Captivate is used mainly to create content for elarning. You can create interactive, personalised and engaging elearning content. Read more
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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