Compare Act! and Insightly CRM
Featured Products
At a Glance
Market Segments
Small-Business (78.8% of reviews)
Small-Business (73.3% of reviews)
Entry-Level Pricing
$60.00 1 user/mo
$29/ user, per month (billed annually)
Act!
Star Rating
(511)3.9 out of 5
Market Segments
Small-Business (78.8% of reviews)
Pros & Cons
Entry-Level Pricing
$60.00 1 user/mo
Free Trial is available
Browse all 4 pricing plans
Insightly CRM
Star Rating
(941)4.2 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Act! offers a user-friendly interface, making it easy for users to navigate and utilize its features effectively. Many users appreciate the intuitive design, which enhances their work efficiency and simplifies daily operations.
- Users say that Insightly CRM excels in combining CRM and project management functionalities, allowing for seamless tracking of customer interactions from lead generation to delivery. This integration is highlighted as a significant advantage, providing a comprehensive view of customer relationships.
- Reviewers mention that while Act! has a strong focus on contact management, it sometimes struggles with specific workflow needs, leading to configuration challenges for some users. However, its search features and support for various automotive and industrial interfaces are praised for their versatility.
- According to verified reviews, Insightly CRM is noted for its clean workflows and strong email and calendar integration, which contribute to a better overall user experience. Users find the implementation process straightforward, making it a favorable choice for those seeking quick onboarding.
- G2 reviewers highlight that Act! has a larger volume of recent reviews, indicating a more active user base. This suggests that users are consistently engaging with the platform, which can be beneficial for potential buyers looking for a well-supported product.
- Users report that Insightly CRM's relationship mapping feature provides a visual representation of contacts, enhancing the ability to manage and understand customer relationships. This feature is particularly appreciated by users who value visual tools for tracking interactions.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Ultimate
$60.00
1 user/mo
Includes everything in Professional, plus:
- Marketing Automation (includes 50,000 sends/mo)
- Online Customer Portal
- Custom Industry Tables
Free Trial
Act!
Free Trial is available
Insightly CRM
Free Trial is available
Ratings
Meets Requirements
8.2
444
8.2
799
Ease of Use
7.9
449
8.4
804
Ease of Setup
7.3
241
8.3
360
Ease of Admin
7.6
199
8.5
337
Quality of Support
7.6
425
8.0
684
Has the product been a good partner in doing business?
7.5
189
8.5
321
Product Direction (% positive)
5.8
449
8.0
772
Features by Category
Sales Force Automation
8.4
303
|
Verified
8.5
627
|
Verified
Feature Not Available
Feature Not Available
7.4
231
|
Verified
8.3
598
|
Verified
8.1
288
|
Verified
8.1
626
|
Verified
6.7
163
|
Verified
7.5
349
|
Verified
7.5
258
|
Verified
8.0
452
|
Verified
6.6
163
|
Verified
7.5
338
|
Verified
6.6
169
|
Verified
7.6
348
|
Verified
7.9
236
8.0
422
|
Verified
Marketing Automation
7.2
213
|
Verified
7.6
406
|
Verified
7.1
187
|
Verified
Feature Not Available
7.7
225
|
Verified
8.1
523
|
Verified
6.5
82
|
Verified
7.5
339
|
Verified
Customer Support
7.4
194
7.8
394
7.0
183
7.8
400
7.6
160
|
Verified
7.9
460
7.0
172
7.6
325
|
Verified
7.3
75
7.8
361
Reporting & Analytics
7.3
240
|
Verified
7.9
530
|
Verified
7.4
231
|
Verified
7.9
553
|
Verified
6.7
166
|
Verified
7.6
387
|
Verified
Mobile & Social
Feature Not Available
7.8
356
|
Verified
Feature Not Available
7.7
352
|
Verified
6.4
153
|
Verified
7.8
416
|
Verified
Platform
7.5
157
|
Verified
7.9
317
|
Verified
7.2
136
|
Verified
8.1
310
|
Verified
7.7
150
|
Verified
8.4
322
|
Verified
6.9
98
|
Verified
8.0
215
|
Verified
6.2
82
|
Verified
7.2
87
7.2
132
|
Verified
7.6
252
|
Verified
7.6
158
|
Verified
8.3
319
|
Verified
7.3
131
|
Verified
7.6
214
|
Verified
Integration
7.6
157
|
Verified
8.0
288
|
Verified
6.6
109
|
Verified
7.6
237
|
Verified
6.9
99
|
Verified
7.3
223
|
Verified
Generative AI
5.0
36
6.9
27
Agentic AI - CRM
5.2
11
7.6
7
5.2
11
8.3
7
5.3
11
7.9
7
5.0
11
8.1
7
4.8
11
7.8
6
5.0
11
7.4
7
5.0
11
7.6
7
Email Marketing
8.1
32
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
8.2
29
|
Verified
Not enough data
7.2
27
|
Verified
Not enough data
Online Marketing
6.9
30
|
Verified
Not enough data
7.1
28
|
Verified
Not enough data
6.7
24
|
Verified
Not enough data
6.8
26
|
Verified
Not enough data
7.5
25
Not enough data
Lead Management
7.8
31
|
Verified
Not enough data
8.1
29
|
Verified
Not enough data
7.9
28
|
Verified
Not enough data
7.4
27
|
Verified
Not enough data
7.8
27
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
7.3
25
|
Verified
Not enough data
7.2
27
|
Verified
Not enough data
Campaign Management
6.9
26
|
Verified
Not enough data
7.0
25
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
6.8
25
Not enough data
Social
7.0
27
Not enough data
6.7
26
|
Verified
Not enough data
6.7
27
|
Verified
Not enough data
6.3
26
Not enough data
6.5
27
|
Verified
Not enough data
Reporting & Analytics
7.6
28
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
6.7
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
6.6
26
|
Verified
Not enough data
Platform
8.2
28
|
Verified
Not enough data
6.9
26
|
Verified
Not enough data
7.6
26
|
Verified
Not enough data
6.7
23
|
Verified
Not enough data
6.1
22
|
Verified
Not enough data
7.7
25
|
Verified
Not enough data
6.8
27
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.0
33
|
Verified
Not enough data
7.0
26
|
Verified
Not enough data
6.6
24
|
Verified
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.2
35
Not enough data
8.6
43
Not enough data
8.3
35
Not enough data
8.7
41
Not enough data
8.0
36
Predictive Analytics
Not enough data
7.9
37
Not enough data
7.9
38
Not enough data
7.8
33
Not enough data
7.8
35
Sales Management
Not enough data
8.5
37
Not enough data
8.1
30
Not enough data
8.7
32
Not enough data
8.8
39
Categories
Categories
Shared Categories
Act! and Insightly CRM are categorized as CRM
Unique Categories
Act! is categorized as Marketing Automation
Insightly CRM is categorized as Sales Analytics
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.0%
Marketing and Advertising
5.5%
Real Estate
5.3%
Construction
5.1%
Insurance
4.5%
Other
70.6%
Marketing and Advertising
10.0%
Information Technology and Services
6.1%
Construction
4.8%
Computer Software
4.0%
Financial Services
3.9%
Other
71.2%
Alternatives
Discussions
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
Will it integrate with my ERP?
1 Comment
IM
Act! CRM can integrate with your ERP (enterprise resource planning) system, depending on which ERP system you are using.Read more
What is Insightly CRM used for?
2 Comments
B
The management and optimization of customer and prospective client interactions is achieved through the use of Insightly CRM (Customer Relationship...Read more
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What sales anayltics options come with the platform?
1 Comment
Official Response from Insightly CRM
Insightly offers customizable dashboards and reports that help your team quickly visualize performance and make data-driven decisions. You can find on-demand...Read more
