Overall Satisfaction Score
99
The Top 19 SaaS Management Platforms (SMP)
Check out this list of the top SaaS Management Platforms (SMP) products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 19 SaaS Management Platforms (SMP)
Top Industries of Reviewers:
Computer Software
50%
Information Technology and Services
21%
Financial Services
17%
Hospital & Health Care
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.5
Meets Requirements
Average: 8.9
9.3
Ease of Doing Business With
Average: 8.9
9.9
Ease of Setup
Average: 8.9
9.6
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 8.5
9.7
Overall Satisfaction Score
81
Top Industries of Reviewers:
Computer Software
36%
Information Services
27%
Marketing and Advertising
21%
Computer & Network Security
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.6
Meets Requirements
Average: 8.9
8.4
Ease of Doing Business With
Average: 8.9
9.2
Ease of Setup
Average: 8.9
8.4
Quality of Support
Average: 9.3
9.2
Ease of Admin
Average: 8.5
8.5
Overall Satisfaction Score
80
Top Industries of Reviewers:
Information Technology and Services
43%
Computer Software
34%
Financial Services
13%
Marketing and Advertising
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.3
Meets Requirements
Average: 8.9
8.8
Ease of Doing Business With
Average: 8.9
9.4
Ease of Setup
Average: 8.9
9.1
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 8.5
9.0
Overall Satisfaction Score
73
Top Industries of Reviewers:
Computer Software
53%
Information Technology and Services
30%
Marketing and Advertising
9%
Financial Services
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.2
Meets Requirements
Average: 8.9
9.0
Ease of Doing Business With
Average: 8.9
9.2
Ease of Setup
Average: 8.9
8.9
Quality of Support
Average: 9.3
9.3
Ease of Admin
Average: 8.5
8.8
Overall Satisfaction Score
67
Top Industries of Reviewers:
Information Technology and Services
41%
Computer Software
31%
Financial Services
14%
Education Management
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.0
Meets Requirements
Average: 8.9
8.8
Ease of Doing Business With
Average: 8.9
9.3
Ease of Setup
Average: 8.9
9.0
Quality of Support
Average: 9.3
9.2
Ease of Admin
Average: 8.5
9.1
Overall Satisfaction Score
66
Top Industries of Reviewers:
Information Technology and Services
38%
Computer Software
31%
Financial Services
19%
Consumer Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.4
Meets Requirements
Average: 8.9
9.6
Ease of Doing Business With
Average: 8.9
9.4
Ease of Setup
Average: 8.9
9.7
Quality of Support
Average: 9.3
9.6
Ease of Admin
Average: 8.5
9.3
Overall Satisfaction Score
58
Top Industries of Reviewers:
Information Technology and Services
47%
Computer Software
26%
Manufacturing
16%
Education Management
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.8
Meets Requirements
Average: 8.9
9.3
Ease of Doing Business With
Average: 8.9
8.2
Ease of Setup
Average: 8.9
9.5
Quality of Support
Average: 9.3
9.2
Ease of Admin
Average: 8.5
8.4
Overall Satisfaction Score
51
Top Industries of Reviewers:
Computer Software
38%
Marketing and Advertising
31%
Information Technology and Services
19%
Financial Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.3
Meets Requirements
Average: 8.9
9.5
Ease of Doing Business With
Average: 8.9
10.0
Ease of Setup
Average: 8.9
9.5
Quality of Support
Average: 9.3
9.7
Ease of Admin
Average: 8.5
9.3
Overall Satisfaction Score
49
Top Industries of Reviewers:
Information Technology and Services
53%
Banking
20%
Telecommunications
13%
Consulting
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.9
Meets Requirements
Average: 8.9
9.2
Ease of Doing Business With
Average: 8.9
9.3
Ease of Setup
Average: 8.9
8.5
Quality of Support
Average: 9.3
9.1
Ease of Admin
Average: 8.5
8.6
Overall Satisfaction Score
48
Top Industries of Reviewers:
Information Technology and Services
51%
Computer Software
30%
Financial Services
13%
Accounting
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.9
Meets Requirements
Average: 8.9
8.9
Ease of Doing Business With
Average: 8.9
9.5
Ease of Setup
Average: 8.9
8.6
Quality of Support
Average: 9.3
9.7
Ease of Admin
Average: 8.5
8.6
Overall Satisfaction Score
44
Top Industries of Reviewers:
Computer Software
52%
Information Technology and Services
35%
Computer & Network Security
7%
Internet
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.1
Meets Requirements
Average: 8.9
9.6
Ease of Doing Business With
Average: 8.9
9.9
Ease of Setup
Average: 8.9
9.8
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 8.5
9.4
Overall Satisfaction Score
44
Top Industries of Reviewers:
Computer Software
53%
Information Technology and Services
33%
Computer & Network Security
8%
Human Resources
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.1
Meets Requirements
Average: 8.9
9.0
Ease of Doing Business With
Average: 8.9
9.6
Ease of Setup
Average: 8.9
8.5
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 8.5
9.0
Overall Satisfaction Score
38
Top Industries of Reviewers:
Computer Software
61%
Information Technology and Services
23%
Marketing and Advertising
10%
Commercial Real Estate
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.2
Meets Requirements
Average: 8.9
8.7
Ease of Doing Business With
Average: 8.9
9.9
Ease of Setup
Average: 8.9
9.1
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 8.5
9.8
Overall Satisfaction Score
35
Top Industries of Reviewers:
Computer Software
48%
Information Technology and Services
35%
Consumer Services
9%
Environmental Services
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.0
Meets Requirements
Average: 8.9
8.8
Ease of Doing Business With
Average: 8.9
9.5
Ease of Setup
Average: 8.9
8.6
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 8.5
8.9
Overall Satisfaction Score
30
Top Industries of Reviewers:
Computer Software
48%
Information Technology and Services
36%
Financial Services
10%
Accounting
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.8
Meets Requirements
Average: 8.9
8.7
Ease of Doing Business With
Average: 8.9
9.6
Ease of Setup
Average: 8.9
8.8
Quality of Support
Average: 9.3
9.6
Ease of Admin
Average: 8.5
9.2
Overall Satisfaction Score
26
Top Industries of Reviewers:
Information Technology and Services
38%
Computer Software
23%
Financial Services
23%
Health, Wellness and Fitness
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.6
Meets Requirements
Average: 8.9
8.8
Ease of Doing Business With
Average: 8.9
9.1
Ease of Setup
Average: 8.9
9.0
Quality of Support
Average: 9.3
9.6
Ease of Admin
Average: 8.5
9.1
Overall Satisfaction Score
18
Top Industries of Reviewers:
Information Technology and Services
40%
Computer Software
20%
Computer Games
20%
Health, Wellness and Fitness
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.0
Meets Requirements
Average: 8.9
8.5
Ease of Doing Business With
Average: 8.9
0.0
Ease of Setup
Average: 8.9
9.3
Quality of Support
Average: 9.3
9.0
Ease of Admin
Average: 8.5
0.0
Overall Satisfaction Score
11
Top Industries of Reviewers:
Computer Software
57%
Information Technology and Services
25%
Financial Services
9%
Internet
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
7.7
Meets Requirements
Average: 8.9
7.7
Ease of Doing Business With
Average: 8.9
9.8
Ease of Setup
Average: 8.9
7.9
Quality of Support
Average: 9.3
8.7
Ease of Admin
Average: 8.5
9.4
Overall Satisfaction Score
10
Top Industries of Reviewers:
Information Technology and Services
57%
Financial Services
19%
Insurance
14%
Computer Software
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.4
Meets Requirements
Average: 8.9
7.8
Ease of Doing Business With
Average: 8.9
8.0
Ease of Setup
Average: 8.9
7.9
Quality of Support
Average: 9.3
6.8
Ease of Admin
Average: 8.5
8.2
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