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The Top 18 SaaS Management Platforms (SMP)

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The Top 18 SaaS Management Platforms (SMP)
G2 Satisfaction Score
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Overall Satisfaction Score
93
Top Industries of Reviewers:
Information Technology and Services
42%
Computer Software
34%
Financial Services
13%
Marketing and Advertising
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.3
Meets Requirements
Average: 8.9
8.8
Ease of Doing Business With
Average: 8.9
9.4
Ease of Setup
Average: 9.0
9.1
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 8.5
9.0
Overall Satisfaction Score
92
Top Industries of Reviewers:
Computer Software
53%
Information Technology and Services
31%
Financial Services
8%
Marketing and Advertising
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.1
Meets Requirements
Average: 8.9
9.0
Ease of Doing Business With
Average: 8.9
9.2
Ease of Setup
Average: 9.0
8.9
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 8.5
8.8
Overall Satisfaction Score
89
Top Industries of Reviewers:
Computer Software
37%
Information Services
30%
Marketing and Advertising
23%
Human Resources
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.7
Meets Requirements
Average: 8.9
8.4
Ease of Doing Business With
Average: 8.9
9.3
Ease of Setup
Average: 9.0
8.5
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 8.5
8.7
Overall Satisfaction Score
85
Top Industries of Reviewers:
Information Technology and Services
41%
Computer Software
31%
Financial Services
15%
Education Management
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.0
Meets Requirements
Average: 8.9
8.7
Ease of Doing Business With
Average: 8.9
9.3
Ease of Setup
Average: 9.0
9.0
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 8.5
9.0
Overall Satisfaction Score
67
Top Industries of Reviewers:
Information Technology and Services
38%
Computer Software
31%
Financial Services
19%
Consumer Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.5
Meets Requirements
Average: 8.9
9.6
Ease of Doing Business With
Average: 8.9
9.4
Ease of Setup
Average: 9.0
9.7
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 8.5
9.3
Overall Satisfaction Score
58
Top Industries of Reviewers:
Information Technology and Services
51%
Computer Software
30%
Financial Services
13%
Accounting
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.8
Meets Requirements
Average: 8.9
8.9
Ease of Doing Business With
Average: 8.9
9.4
Ease of Setup
Average: 9.0
8.5
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 8.5
8.6
Overall Satisfaction Score
53
Top Industries of Reviewers:
Computer Software
38%
Marketing and Advertising
31%
Information Technology and Services
19%
Financial Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.4
Meets Requirements
Average: 8.9
9.4
Ease of Doing Business With
Average: 8.9
10.0
Ease of Setup
Average: 9.0
9.6
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 8.5
9.4
Overall Satisfaction Score
53
Top Industries of Reviewers:
Information Technology and Services
41%
Computer Software
29%
Manufacturing
18%
Human Resources
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.6
Meets Requirements
Average: 8.9
9.3
Ease of Doing Business With
Average: 8.9
8.3
Ease of Setup
Average: 9.0
9.3
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 8.5
8.3
Overall Satisfaction Score
52
Top Industries of Reviewers:
Information Technology and Services
53%
Banking
20%
Telecommunications
13%
Consulting
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.9
Meets Requirements
Average: 8.9
9.2
Ease of Doing Business With
Average: 8.9
9.3
Ease of Setup
Average: 9.0
8.5
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 8.5
8.6
Overall Satisfaction Score
38
Top Industries of Reviewers:
Computer Software
51%
Information Technology and Services
34%
Computer & Network Security
9%
Human Resources
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.1
Meets Requirements
Average: 8.9
9.0
Ease of Doing Business With
Average: 8.9
9.8
Ease of Setup
Average: 9.0
8.7
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 8.5
9.0
Overall Satisfaction Score
37
Top Industries of Reviewers:
Computer Software
52%
Information Technology and Services
35%
Computer & Network Security
7%
Internet
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.0
Meets Requirements
Average: 8.9
9.7
Ease of Doing Business With
Average: 8.9
9.9
Ease of Setup
Average: 9.0
9.9
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 8.5
9.4
Overall Satisfaction Score
32
Top Industries of Reviewers:
Computer Software
61%
Information Technology and Services
23%
Marketing and Advertising
10%
Commercial Real Estate
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.3
Meets Requirements
Average: 8.9
8.7
Ease of Doing Business With
Average: 8.9
10.0
Ease of Setup
Average: 9.0
9.2
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 8.5
9.8
Overall Satisfaction Score
31
Top Industries of Reviewers:
Computer Software
48%
Information Technology and Services
35%
Consumer Services
9%
Environmental Services
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.9
Meets Requirements
Average: 8.9
8.9
Ease of Doing Business With
Average: 8.9
9.6
Ease of Setup
Average: 9.0
8.7
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 8.5
9.0
Overall Satisfaction Score
27
Top Industries of Reviewers:
Computer Software
47%
Information Technology and Services
37%
Financial Services
9%
Accounting
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.9
Meets Requirements
Average: 8.9
8.8
Ease of Doing Business With
Average: 8.9
9.6
Ease of Setup
Average: 9.0
8.7
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 8.5
9.2
Overall Satisfaction Score
23
Top Industries of Reviewers:
Information Technology and Services
38%
Computer Software
23%
Financial Services
23%
Health, Wellness and Fitness
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.6
Meets Requirements
Average: 8.9
8.8
Ease of Doing Business With
Average: 8.9
9.1
Ease of Setup
Average: 9.0
8.9
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 8.5
9.1
Overall Satisfaction Score
21
Top Industries of Reviewers:
Information Technology and Services
57%
Computer Software
14%
Hospital & Health Care
14%
Computer Hardware
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.7
Meets Requirements
Average: 8.9
9.0
Ease of Doing Business With
Average: 8.9
9.8
Ease of Setup
Average: 9.0
9.1
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 8.5
9.1
Overall Satisfaction Score
17
Top Industries of Reviewers:
Information Technology and Services
40%
Computer Software
20%
Computer Games
20%
Health, Wellness and Fitness
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.0
Meets Requirements
Average: 8.9
8.6
Ease of Doing Business With
Average: 8.9
0.0
Ease of Setup
Average: 9.0
9.3
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 8.5
0.0
Overall Satisfaction Score
10
Top Industries of Reviewers:
Computer Software
57%
Information Technology and Services
25%
Financial Services
9%
Internet
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
7.9
Meets Requirements
Average: 8.9
7.8
Ease of Doing Business With
Average: 8.9
9.8
Ease of Setup
Average: 9.0
7.8
Quality of Support
Average: 9.4
8.9
Ease of Admin
Average: 8.5
9.3