What is RPA Software?

Robotic process automation (RPA) may sound intimidating and ominous, but in reality, it is an extremely practical solution for traditionally time-consuming tasks. The purpose of RPA tools is to automate processes that have always required a human to physically perform the task but do not necessarily require strategic thinking. RPA isn’t necessarily a new concept. In the early 2000s, emerging technologies like artificial intelligence (AI), workflow automation, and screen scraping were explored to reduce time spent on simple tasks. The combination of these technologies gave way to RPA—a more efficient method of automation. What Does RPA Stand For? RPA stands for ”robotic process automation.” However, when deployed properly, it is anything but robotic. Sellers have added and are continuing to add advanced features such as machine learning, natural language processing (NLP), and process mining in order to streamline the automation process. What Types of RPA Software Exist? There are a couple of different types and use cases of RPA, but each helps an organization streamline their business. Although all of these tools automate processes, they differ in terms of how hands-on one must be with the automation. Attended automation Attended automation is aimed at tasks that can be augmented by software robots but still requires human intervention in one way or another. During instances of attended automation, users have bots that run in the background while they perform their normal tasks; however, the bots are triggered by human actions and work in collaboration with a human employee. These actions performed by the bots help simplify workflows for the human, empowering them to focus more on the critical, strategic task at hand. This can include assisting a customer on the phone or creating financial reports, among many other uses. Unattended automation Unattended automation is used during processes that require no human intervention. Businesses can deploy robots to run particular functions without paying an employee to carry out the task and be assured that there won’t be human errors that will throw off the entire process. Unattended bots are scheduled by the administrator of RPA software and run essentially unnoticed by company employees. Some processes that are commonly automated with unattended bots include generating financial reports or laborious data entry.

What are the Common Features of RPA Software?

RPA software can facilitate the creation of the robots themselves, the workflows and processes that bots will ultimately carry out, and the management and deployment of those bots. Across those three areas of RPA tools, there are a number of common features: Drag-and-drop workflows: Many RPA solutions allow users to build workflows with drag-and-drop visual editors. There is no need to code actions for the bots to perform. This benefits administrators who do not have a highly technical background. Instead, they can create flowchart-like visualizations that outline each step in a process that will eventually be performed by a bot. Workflow recording: Another way RPA tools help simplify the building of processes is by allowing users to record themselves performing manual tasks. The software robots can mimic the exact actions performed by the user and perform the repeatable tasks usually conducted by a human employee. Prebuilt templates: To make it easier on RPA developers and administrators, many tools offer prebuilt workflow templates so that users can quickly and efficiently build processes for bots to act on. These templates are a part of the drag and drop and workflow recording environment to ensure simplicity for users. Computer vision: Most RPA vendors have AI and machine learning capabilities embedded within their tools. These deep learning features may include computer vision, which can help to identify images as well as words in documents through optical character recognition (OCR). This feature is important as it allows the system to “see” and understand documents. Natural language understanding (NLU): Other machine learning capabilities include NLU, a subset of NLP. With this functionality, the software can read and “understand” words and use that knowledge to more intelligently automate processes. For example, a media organization could use these NLU capabilities to detect spelling errors in a journalist’s work. If a spelling error were detected, it could route the work to an editor. If no spelling errors were detected, it could route the work to the publishing division. Integrations: Companies often implement RPA tools to perform tasks inside other types of business applications, including CRMs, ERP systems, and accounting software, among many others. The ability to integrate and work in conjunction with these systems is an important feature for RPA software. Bot scheduling: Being able to schedule out bot deployments in advance is a critical feature of RPA software. Users can set the bot to start the process by using triggers such as the timing of an event or a specific human action. Analytics: Not only is deployment and scheduling of robots important, but being able to track the performance of bots is a critical aspect of RPA software. Many RPA solutions offer analytics and dashboards to ensure the bots are conducting processes correctly and efficiently. Many robotic process automation software tools will also offer the following features: Custom automation capabilities Data and product security capabilities Scalability capabilities Machine learning capabilities OCR capabilities NLP capabilities

What are the Benefits of RPA Software?

There are a number of reasons to use RPA tools, but the main reason is so companies can save time and resources, freeing up their employees to perform more strategic, business-critical tasks. Automation is becoming a key aspect of overall digital transformation, and RPA software has the ability to streamline process automation for businesses. By deploying bots to rapidly perform repetitive tasks, companies have the luxury of prioritizing work and projects that require human brainpower. Automation software is most valuable for manual, time-consuming tasks such as data entry that may take hours of time and hundreds of clicks on a computer for a human employee to complete. The bots deployed in RPA tools can perform these laborious tasks in a fraction of the time that humans can. Not only does this save businesses employee time, but it also saves them money by not having to pay for human labor. Additionally, RPA bots can cut down on human error when performing certain tasks. For example, when generating financial reports based on general ledger data, ensuring precise accuracy is critical. Inputting even one incorrect number can throw off budgeting and forecasting projections and mislead stakeholders. By leveraging RPA software, users can ensure that human error is taken out of this process entirely and eliminate this particular risk. One important note—RPA software is not a substitute for a business’ IT infrastructure. Instead, RPA sits on top and acts as a complement to existing systems. Efficiency: At any business, processes often develop to include multiple people and multiple steps. Although humans can work together to improve these processes, RPA can help to make them more efficient. For example, HR professionals frequently need to upload identification documents for new employees. Then they might need to copy information from those documents and input it into human resource management systems. This HR employee can use RPA to remove steps and make this easier. In this case, all they would need to do would be to upload the relevant documents, and the bot could proceed to input the information into various systems and programs. Accuracy: As smart and capable as humans are, they make mistakes. When trained properly, RPA bots can imitate human actions perfectly. That is, if a human allows RPA software to capture his screen and clicks, the bot can subsequently copy that action and repeat it infinitely, The flipside of this should be considered as well: if RPA software is trained poorly on poor processes, the bot will copy this as well, leading to the repetition of bad work. Return on investment (ROI): RPA software is a tool that streamlines work and, when done correctly, leads to fewer errors. As such, it can have tremendous ROI. Improved work leads to improved outcomes, which can easily lead to increased revenue. It should be noted that there are ethical considerations around this. Namely, to what extent should a company reorganize their business, deploying RPA bots as opposed to human employees?

Page 2 | Best Robotic Process Automation (RPA) Software: User Reviews from September 2026

Rocketbot

Rocketbot is an Intelligent Business Agent platform that enables organizations to design, deploy, and operate autonomous processes with full visibility and control. By combining RPA, AI, and orchestration, Rocketbot transforms repetitive operations into scalable, agent-driven workflows, while keeping humans in control of critical decisions. Built to adapt to any environment (cloud, hybrid, or on-premise), Rocketbot centralizes automation, data, and execution into a single operational layer. A key differentiator is the ability to orchestrate multiple processes simultaneously while maintaining visibility and control over execution. This accelerates response times, reduces operational friction, and enhances teams' ability to focus on high-value decision-making. Instead of relying on manual efforts or fragmented operations, companies can move toward a more fluid, consistent execution that is ready for growth. Rocketbot is also built to scale alongside the organization. Its value proposition enables different business areas to actively participate in building and evolving solutions, without turning every advancement into an exclusive burden for IT. Consequently, operations gain speed, as well as structure, traceability, and adaptability—three critical factors for any company aiming to grow without losing control. In this context, Rocketbot delivers more than just efficiency; it provides a technological foundation for better operations. By connecting agents, processes, and systems under a unified orchestration logic, the platform helps transform operational complexity into a competitive advantage. The result is a company better equipped to execute, scale, and respond intelligently to market demands. Rocketbot Agentic Ecosystem: Saturn Studio: The core of Rocketbot. A next-generation orchestration layer where AI agents, RPA, and business logic converge to execute end-to-end processes with human-in-the-loop capabilities when needed. AI Studio: Extracts and structures data from unstructured sources such as documents, emails, and audio, turning raw information into ready-to-use inputs for automated workflows. RPA Studio: A powerful development environment to build scalable and reliable bots, enhanced by a rich ecosystem of reusable components. Orchestrator: Provides centralized governance, scheduling, and real-time monitoring of your digital workforce. Xperience: Enables teams to quickly design user-facing interfaces and forms, connecting people with automated processes in a simple and flexible way.

Average Rating: 4.6/5.0

Total Reviews: 484

How Do G2 Users Rate Rocketbot?

Visual Editor: 8.6/10 (Category avg: 8.6/10)
Quality of Support: 9.0/10 (Category avg: 9.1/10)
Custom Automation: 8.9/10 (Category avg: 8.8/10)
Collaboration: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Rocketbot?

Seller: Rocketbot
Company Website:
Year Founded: 2018
HQ Location: Santiago, Region Metropolitana de Santiago
Twitter: @Rocketbot_es
47 Twitter followers
LinkedIn® Page: www.linkedin.com
70 employees on LinkedIn®

Who Uses This Product?

Who Uses This: RPA Developer, Desarrollador RPA
Top Industries: Information Technology and Services, Computer Software
Company Size: 56% Small, 35% Medium

What Do G2 Reviewers Say About Rocketbot?

AI-generated summary from verified user reviews

Pros

Users value the ease of use of Rocketbot, enabling quick automation setup without coding knowledge.
Users love the ease of automation development with Rocketbot, finding its features and support invaluable for efficiency.
Users find Rocketbot very intuitive and easy to learn, making it accessible for everyone to use effectively.
Users value the automation ease of Rocketbot, praising its intuitive interface and efficient setup for daily tasks.
Users find the customer support of Rocketbot to be efficient and responsive, enhancing their overall experience.

Cons

Users find the documentation insufficient, often requiring more detailed guides and videos for effective usage.
Users find that automation difficulty increases with complex workflows, particularly when integrating custom scripts or legacy systems.
Users experience bot issues with Rocketbot, particularly with complex workflows and integration complexities.
Users find the difficult setup of Rocketbot frustrating due to complex tasks and limited built-in integrations.
Users find the insufficient learning resources of Rocketbot hinder effective use and understanding of the platform.

What Are Recent G2 Reviews of Rocketbot?

"Versatile and complete automation"

Rating: 5.0/5.0 stars

— David G.

Best Robotic Process Automation (RPA) Software - Page 2

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