We have experienced a 90% reduction in the hours needed for billing data entry, allowing us to submit billing on time and with increased accuracy. Satisfaction has improved greatly, as staff can spend more time on meaningful tasks instead of repetitive work. The Reggie Bot is easy to use, reliable, and the customer support has been excellent. The value we receive for the cost is outstanding.

Working with Simple Fractal has been a consistently outstanding experience. From the very beginning, they invested real time in understanding how our entire operation works, not just the pieces we asked them to automate. They bring sharp thinking to every conversation, offer creative solutions, and handle complex requests without hesitation. Whether it’s refining a workflow or making quick adjustments to code, their team is responsive, reliable, and genuinely committed to helping us move faster. They’ve become an indispensable partner in our automation efforts.

Working with Simple Fractal has been a game-changer for our organization! We approached Simple Fractal with a simple idea in mind, and their team helped us solidify the scope of work for an RPA solution that exceeded our expectations and our anticipated return on investment. Now, we are expanding the original bot and writing proposals for three more. The team at Simple Fractal is fantastic to work with. They bring an impressive depth of knowledge to the table, particularly in understanding the unique demands and challenges of our industry. The developers are highly skilled, flexible, responsive, and they have the expertise needed to guide us through complex technical decisions. We are excited to move forward with Simple Fractal as a trusted partner.