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eClerx

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64 reviews
  • 6 profiles
  • 6 categories
Average star rating
4.4
Serving customers since
2000

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Market360

41 reviews

Market360 helps brands, retailers, and manufacturers increase visibility and grow their sales revenue across the digital shelf by providing a highly customizable platform and personalized optimization insights. With global data and real-time insights, we empower your teams to make decisions at speed and scale. With data refreshed daily or on-demand, we provide actionable insights at a product level for every stage of the buyer journey, including share of search, product availability, pricing and promotions, content integrity, ratings and reviews, and seller performance. Leveraging solutions across catalog planning, PIM, DAM, and seller onboarding, we offer our clients a complete ecosystem to optimize and grow their eCommerce revenue. eClerx Digital is the trusted partner to the world’s leading global brands for eCommerce, web operations, data analytics, and creative production. Our rich history of data management and process optimization combined with our industry-leading analytics expertise improves profitability for our clients’ digital businesses. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 13,000 people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

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Roboworx

21 reviews

Roboworx is a “robotic process automation” solution which helps information-intensive industries to collect, categorize and extract data. It automates all repetitive tasks that have a logical process flow and defined set of business rules. This ensures efficiency and high-quality results for automated tasks, thus enabling cost savings. It accelerates transaction times, removes error opportunities, and enables them to scale quickly for spikes in volume. It can automate all human activities and interact with any software in a non-invasive manner. It helps you create a virtual trained workforce that manages the daily work and spikes in volume.

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eClerx Digital

1 review

eClerx Product Data is a management solution that allows you to manage your data as well as your efficiency, productivity and more.

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Workforce Manager, an eClerx Technology

1 review

WorkForce Manager is a robust automated solution that takes care of repetitive and time-consuming tasks in your business. Combining robust tracking and reporting with proactive alerts to minimize revenue leakage and increase productivity, WorkForce Manager offers a customizable and easily accessible tool that saves your employees time and your business money.

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Technology Implementation & Consulting

0 reviews

eClerx provides an enterprise consulting service that offers solutions across the entire stack -from strategy development through implementation. Our technology consulting services include: • Generative AI • AI & Machine Learning • RPA lifecycle services • Custom software development & support • Software testing & quality assurance • IT infrastructure services • Data services • Technology staff augmentation • Cloud practice • Third-party software implementation & support • Software products for managed services • Design Studio We understand that the current approach to building and managing technology is not enough for today's business landscape. The rapid pace of change has made it difficult—if not impossible to achieve meaningful results with traditional methods. That's where we come in! We empower organizations like yours with trusted consulting services that support innovation across all levels within your organization.

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ECLERX LLC

0 reviews

eClerx is a global leader in business process management, offering a comprehensive suite of services across customer experience, digital marketing, creative production, compliance, financial markets operations, finance and accounting, and data and analytics. Leveraging cutting-edge technologies such as generative AI, advanced automation, and real-time data insights, eClerx optimizes performance, reduces costs, and transforms operations at scale. With a workforce of over 13,000 professionals, eClerx serves a diverse clientele, including Fortune 500 companies, across industries like financial services, telecommunications, retail, fashion, media and entertainment, manufacturing, travel and leisure, software, and high-tech. Key Features and Functionality: - Customer Experience: Provides omnichannel customer support, customer journey mapping, automated quality monitoring, workforce management, and field technical operations to enhance customer interactions and satisfaction. - Digital Marketing: Offers services in omnichannel campaigns, content and commerce, search and media operations, creative production, MarTech enablement, and product data management to drive digital growth. - Creative and Content Production: Delivers high-fidelity asset production, including photo/video, post-production, 3D-CGI, VR/AR, digital workflows, and omnichannel delivery to fuel marketing efforts. - Market Intelligence: Provides digital shelf analytics, competitor intelligence, pricing intelligence, assortment optimization, product launch support, revenue and yield management, and bid management to support market dominance. - Compliance: Offers scalable compliance function support with services in anti-money laundering , anti-bribery and compliance , fraud detection and prevention, know your customer , compliance monitoring and audits, and regulatory reporting. - Financial Markets Operations: Transforms complex capital markets processes with analytics-driven insights to accelerate operations. - Finance and Accounting: Provides comprehensive finance and accounting services to streamline financial operations. - Data and Analytics: Utilizes advanced data analytics to provide actionable insights and support data-driven decision-making. Primary Value and Solutions: eClerx empowers businesses to enhance operational efficiency, productivity, and quality by streamlining processes and implementing smart automation. By integrating advanced technologies and domain expertise, eClerx addresses the challenges of dynamic and evolving markets, enabling clients to focus on core strategies while ensuring cost-effectiveness and scalability. Their customizable services and solutions optimize business performance, helping companies navigate complexities and achieve sustainable growth.

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45
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1
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eClerx Reviews

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Profile Name
Star Rating
45
18
0
1
0
Rahul M.
RM
Rahul M.
11/18/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless Insights and Outstanding User Experience with Market360

What I appreciate most about Market360 is its ease of use and the accuracy of the insights it provides. The platform is quick, intuitive, and consolidates all the essential market information in a single location, which greatly streamlines decision-making. Overall, it offers an outstanding user experience.
Kanika S.
KS
Kanika S.
Product Marketing Manager | Helping you hire the best talent with Zeko AI
11/04/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Accurate Real-Time Insights with Effortless Usability

It is easy to use and observe user behavior in real time. Gives acurate data of users and is not fauly, unlike some other tools.
Sourav K.
SK
Sourav K.
Analyst
11/23/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Benefits of workforce manager

Workforce Manager is a solution that helps track and manage various aspects of a business like equipment, task, payroll, etc.

About

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HQ Location:
Mumbai, Maharashtra

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@eClerx

What is eClerx?

eClerx is a global provider of knowledge process outsourcing (KPO) services, specializing in data analytics, customer experience management, and business process optimization. With a focus on delivering high-quality insights and operational support, eClerx helps businesses enhance their performance across various industries, including financial services, retail, and telecommunications. The company leverages advanced technology and skilled professionals to drive efficiency and innovation for its clients. For more information, visit their website at https://eclerx.com/.

Details

Year Founded
2000
Ownership
NSE: ECLERX
Website
eclerx.com