# Tungsten TotalAgility Reviews **Vendor:** Tungsten Automation **Category:** [Intelligent Document Processing (IDP) Software](https://www.g2.com/categories/intelligent-document-processing-idp) **Average Rating:** 4.3/5.0 **Total Reviews:** 55 ## About Tungsten TotalAgility The Industry’s Only Low‑Code, Integrated, End‑to‑End Intelligent Automation Solution Tungsten TotalAgility is a powerful all-in-one solution that combines document and process intelligence using the industry's leading capture, OCR, and process orchestration technology. Harness the Tungsten Intelligent Automation Platform, Tungsten TotalAgility, to go beyond AI-powered RPA by unlocking document intelligence, connecting disparate systems, and orchestrating human and digital workers to execute and automate workflows across your high-value business processes. • Document Intelligence: Apply cognitive capture and artificial intelligence to unstructured data to  automate and extract information and unlock data insights. • Process Orchestration: Orchestrate digital workflows in collaboration with users, systems , and data. • Connected Systems: Bring together your critical business systems— enterprise applications, legacy systems, mobile, chatbots, and more—across internal and external business processes. :: Successful Organizations Rely on TotalAgility :: Tungsten TotalAgility® streamlines building and deploying intelligent process automation so you can expand human and digital workforce capacity. Receive, execute, route, and report on workflow tasks from a single platform. Why customers choose TotalAgility? • Industry-leading document intelligence: Our intelligent document processing technology processes documents and data with the highest accuracy and speed. • Low-code automation: Powerful tools to build, deploy and accelerate enterprise automation. • End-to-end business process handling: A central intelligent automation platform to handle dynamic tasks, trigger automated rules and deploy on-demand workforce capacity. • Mobile engagement: Deliver enhanced customer experiences across any channel and any device. ## Tungsten TotalAgility Reviews ### 1. Automation with Kofax KTA **Rating:** 4.5/5.0 stars **Reviewed by:** Shahir A. | Application Developer, Information Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Tungsten TotalAgility?** Kofax KTA enabled our organizations to automate complex business processes, reducing manual efforts and accelerating process execution. leverages advanced capture technologies like OCR and machine learning to automatically extract data from documents, improving accuracy and speeding up document processing. With intelligent capture and automated workflows, Kofax KTA simplifies document processing, reducing processing time and enabling faster response to customers or stakeholders. The platform is designed to scale as business needs grow, accommodating increased process volumes and adapting to changing requirements. **What do you dislike about Tungsten TotalAgility?** The robust capabilities of Kofax KTA may make it a more suitable solution for complex or enterprise-level processes. For smaller-scale processes, the extensive features and functionalities might be more than what is needed, potentially adding unnecessary complexity. the pricing of Kofax KTA may be higher compared to other BPM or automation platforms. It also supports seamless integration with various systems, organizations relying heavily on specific legacy or proprietary applications may face challenges in integrating them with the platform. It's important to assess the compatibility of existing systems before implementation. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Kofax KTA's intelligent capture capabilities automate the extraction of data from documents, reducing the need for manual data entry and minimizing errors. The platform allows organizations to design and automate workflows, getting rid of bottlenecks, reducing delays, and improving overall process efficiency. It helps standardize business processes by providing a visual process designer, ensuring consistency and reducing variations in how processes are executed. By addressing these challenges, Kofax KTA helps organizations streamline processes, increase productivity, adhere to compliance requirements, and become more agile in their operations. **Official Response from Jaime Prater:** > Hello Shahir, Thank you for your review on Kofax TotalAgility! We are so happy to hear that KTA has simplified, automated and reduced overall time on business processes within your organization. Thank you for being one of our valuable customers and providing input on how KTA has improved your process efficiency. ### 2. Worked with KOFAX for Helba Investment project where extracted hand written data. **Rating:** 4.5/5.0 stars **Reviewed by:** Dipen P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Tungsten TotalAgility?** Easy to use , so many options to develop your model and easy ETL (Extract, Transform, Load) operations. **What do you dislike about Tungsten TotalAgility?** Some time details on physical document is hard to get picked by tool and limitations to modarate. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** KOFAX solving getting handwritten data fromscanned document to analyzie and degitalised those data. ### 3. KOFAX Total Agility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Tungsten TotalAgility?** Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features. It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize. You cannot yet really rely on low-code development. If you have a complex business requirement, you must build that complex script. **What do you dislike about Tungsten TotalAgility?** It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** It is an OCR software that we use to extract the data from PDFs, add input channels, or PDFs that came from email. There are several input channels. It's all different according to your business and how you will extract that data from your input channel. ### 4. Vey valuable & robotic product **Rating:** 4.5/5.0 stars **Reviewed by:** Upul C. | Senior Team Lead /Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2024 **What do you like best about Tungsten TotalAgility?** integration & user-friendliness for users **What do you dislike about Tungsten TotalAgility?** client support bit late and needs to provide quick services **What problems is Tungsten TotalAgility solving and how is that benefiting you?** integration & customer business workflow ### 5. KTA Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Tungsten TotalAgility?** I've always liked the OCR capabilities Kofax provides and the detailed level training for the product. Developers are easily able to grasp the product. **What do you dislike about Tungsten TotalAgility?** The user interface needs improvement. The other thing is everytime a new fix pack is pushed, there are new bugs introduced which need to be followed up with technical support team. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** KTA helps our customers to automate the manual workflow and digitize documents. Our users certainly like the table interpolation capabilities of the product which helps them to easily populate large tables if documents fail to extract. ### 6. It's an awesome tool but it should take help of other OCR readers **Rating:** 5.0/5.0 stars **Reviewed by:** Gururaj M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Tungsten TotalAgility?** It's an awesome tool but it should take help of other OCR readers. Strong BPM product. **What do you dislike about Tungsten TotalAgility?** OCR readers are not doing well as expected. Please make the parascript for full page. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Converting the physical documents into business data. ### 7. Having a good and great partner **Rating:** 5.0/5.0 stars **Reviewed by:** Sharath K. | Enterprise Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Tungsten TotalAgility?** The support and response that they provide in solving issues are fantastic. **What do you dislike about Tungsten TotalAgility?** There is no drawback about this as we never faced any issue from the KOFAX. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Banking software issues. ### 8. The expertise and flexibility of the Kofax consultants always met our full expectation **Rating:** 4.5/5.0 stars **Reviewed by:** Dirk F. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Tungsten TotalAgility?** The most helpful is the ability to export a pre-defined xml structure, which allows a single mapping for all suppliers connected. **What do you dislike about Tungsten TotalAgility?** There is no real downside, except the required custimizings for certain pdf format issues. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Kofax is solving the need to create indvidual mappings for all suppliers, which have been on-boarded (trained), as well as speeding up the purchase invoice registration process. ### 9. Kofax TotalAgility, all-in-one solution for digitalisation **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Tungsten TotalAgility?** Kofax TotalAgility is a versatile and comprehensive tool designed to seamlessly digitalize and optimize workflows across various business segments. **What do you dislike about Tungsten TotalAgility?** The implementation of Kofax TotalAgility can be quite complex which requires therefore a good consulting and project management. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** getting rid of manual processes like approval or invoice registration ### 10. Personal Experience on Client Side **Rating:** 3.5/5.0 stars **Reviewed by:** Arjun K. | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Tungsten TotalAgility?** Personally found KTA to be quite useful and highly custoimizable. Uses cutting-edge technologies like Kubernetes, which is quite good. **What do you dislike about Tungsten TotalAgility?** In the early stages. We faced many issues due to the Online Learning Folder, which we are working closely with the vendor to resolve. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Streamlining Document Indexing Services across all business streams ### 11. Integrated platform for workflow automation **Rating:** 4.0/5.0 stars **Reviewed by:** João A. | Regional CIO for PAM Hub (Portugal, Algeria and Morocco) & IT Director for ALD Automotive Portugal, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Tungsten TotalAgility?** Integrated low code platform covering all process automation needs **What do you dislike about Tungsten TotalAgility?** The one thing I would stress out is the user/admin interface. A bit outdated and confuse. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** OCR and cross department business process automation, including approvall workflow, automatic validations and integration with third party application through Web API's. ### 12. Not happy with the support **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Tungsten TotalAgility?** Its good when we scan images & still kofax reorientate it properly **What do you dislike about Tungsten TotalAgility?** Overall accountibilty & support for any issue occurs **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Kofax used for Driver license verification & helping us to stop fruad at the branches ### 13. Kofax TotalAgility product review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Tungsten TotalAgility?** Kofax TotalAgility has provide Classification and Extraction for the documents and also have the workflow. **What do you dislike about Tungsten TotalAgility?** Some out of the boxes Administrator's menu has minor bugs. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Digital Transformation and Workflow process. ### 14. Excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Khalid A. | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Tungsten TotalAgility?** Easy to use, good customer support and service **What do you dislike about Tungsten TotalAgility?** I have not faced anything yet that would let me dislike the product **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Scanning papers in a high volume ### 15. A fast route to market for answers to key business problems.... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Tungsten TotalAgility?** Ease of use End to end platform Low code/no code approach Open minded pragmatic account team All in one solution to data extraction, classification and automation business problems **What do you dislike about Tungsten TotalAgility?** At present nothing, the platform meets the needs of our business. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Helping drive a shift to digital data extraction, automated classification and workflow, to reduce FTE, speed up customer journeys and servicing. ### 16. It does the job as an OCR platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Tungsten TotalAgility?** Redaction and OCR capability is standard **What do you dislike about Tungsten TotalAgility?** You have to train the system and schedule IT support to do so. It should be learning all the time as users looking exception queue monitors tool daily **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Automatical categories and labels inbound documents ### 17. Very productive application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Tungsten TotalAgility?** I find Kofax TotalAgility very useful to all businesses. **What do you dislike about Tungsten TotalAgility?** As of now there is nothing that I dislike about Kofax TotalAgility **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Helping in avoiding lot of manual work. ### 18. Best software in the world **Rating:** 4.5/5.0 stars **Reviewed by:** Mahmoud A. | Robotic Process Automation Consultant (RPA), Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2021 **What do you like best about Tungsten TotalAgility?** I am very proud to work on software like KTA that can deliver any system in best practice and short time, KOFAX as a company has one platform that have all technologies like OCR, BPM,RPA,analytics and E-Signature all these components integrated together smoothly under KTA umbrella. So you can develop and deliver one system within all needful functionality from BPM till integration with other system in one suitable and fast system. I recommend this software for all companies to get one software that have all capability. Thanks. Mahmoud alyabroudi RPA and BPM consultant. **What do you dislike about Tungsten TotalAgility?** 1. Create a license/software to help small organisations. 2. Create one group that control by KOFAX company for they specialist 6o know each other and share they problems, idea and suggestions. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** There are many cases we solved by KTA like: 1. Create correspondence system for one government. This allows government to share documents between all it ministries and ministries branches in shot time, without cost and high secured depending on user privilages. 2. Achive paperless for one of County. This allow employees to retrieve to search and review resident profile in second. This save alot of time, cost and increase the employee and customer happiness. 3. Update customer profile, card limits on legacy system. ### 19. Automation Tools with Complete Features for Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Johan S. | Business System Automation Head, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Tungsten TotalAgility?** Kofax Total Agility enabled my team and me to deliver automation solutions faster than before. The features available in Kofax Total Agility allow us to integrate technology into our Standard Operational Procedure seamlessly. For example, we reduced the IT support ticket required significantly by integrating end-user requests with Kofax Total Agility by having it do the support automatically for the IT team. **What do you dislike about Tungsten TotalAgility?** The issue that we faced when using Kofax Total Agility was more to fulfill our wants instead of needs. If Kofax Total Agility allows us to re-layout the user's graphical user interface, but if it can provide a typical nice-looking layout for end-users, it will be beneficial. One more thing, the Kofax Total Agility error message needs to be improved to make it quickly understood. **Recommendations to others considering Tungsten TotalAgility:** If you have requirement to improve your business process and automate the process by integrating human tasks with technology, then you can consider Kofax Total Agility. When choosing Kofax, you need to consider having your technical team (developer and architect) **What problems is Tungsten TotalAgility solving and how is that benefiting you?** We have so many menial tasks in IT Service/Support, causing so many resources deployed for support. By implementing the Kofax Total Agility, users only need to send an email to the Kofax Total Agility dedicated email, and the support will be handled by the system automatically. It improves the support turnaround time from an average of 15-30 minutes for each support into 1-2 minutes and allows our resources more time to do improvement tasks instead of support tasks. ### 20. Very powerful and flexible tool for recognition and processing of various document types **Rating:** 4.5/5.0 stars **Reviewed by:** Vincent W. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2021 **What do you like best about Tungsten TotalAgility?** The very powerful recognition with a very large number of languages, including Asian languages **What do you dislike about Tungsten TotalAgility?** Due to the many possibilities, you need a specialized consultant to get the most out of the product. **Recommendations to others considering Tungsten TotalAgility:** Very powerful and flexible tool for recognition and processing of various document types **What problems is Tungsten TotalAgility solving and how is that benefiting you?** We use it to recognize and process in particular invoices and orders for our customers. ### 21. I worked as a KTA developer for three years **Rating:** 5.0/5.0 stars **Reviewed by:** Lakshmikanth R. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2021 **What do you like best about Tungsten TotalAgility?** It's the best tool for the extraction of structured,semi structured and unstructured documents **What do you dislike about Tungsten TotalAgility?** It should have features like an rpa tool **Recommendations to others considering Tungsten TotalAgility:** Please use kta as ocr technology as it offers both workflow and integrations **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Extracting the data from hand printed docs and machine printed documents. It's very simple to automate with the help of online learning. ### 22. Great Experience - Brings our AP Departments to a new level **Rating:** 4.0/5.0 stars **Reviewed by:** Nick J. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Tungsten TotalAgility?** The product is great. We're able to process things so much faster and in an accurate manner. Our team loves it because they've transformed from data entry clerks to validating data. We've been able to see a reduction in errors and data is available much sooner. Before moving to Kofax we were processing 10k-15k invoices manually each month. Now we are able to push invoices through the approval process and into the accounting software faster while also being more accurate. **What do you dislike about Tungsten TotalAgility?** The user interface could be improved. It accomplishes the tasks necessary but can seem a bit outdated at times. If the user interface was given a facelift and improved, I would give Kofax TA a 10 out of 10. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** We're solving problems of inefficiencies and inaccurate entry information. We've benefited by allowing employees to work from home during this challenging time. ### 23. Super quick workflow, workflow security & forms development **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Tungsten TotalAgility?** 1. Ease of integration with Kofax RPA and third party RPA vendors 2. Ease of integration with Kofax capture. 2. Intuitive low code platform, which helps in developing & delivering multilevel workflows in quick time for mobile and web 3. Reusability of user forms across multiple steps 4. Ease of enforcing security on Process objects such as groups, users, user forms, workflows 5. Ease of packaging & deployment **What do you dislike about Tungsten TotalAgility?** Not many I can think of but surely a few things like 1. Creation of controls on the forms, enforcing validation on controls could be handled in a better way 2. Not many forums/channels to get the issues resolved **Recommendations to others considering Tungsten TotalAgility:** Go for this product if you are looking for digitizing your manual processes using BPM, Case management & integrating your existing/new RPA BOTs **What problems is Tungsten TotalAgility solving and how is that benefiting you?** We are trying to play our part in the digital transformation journey of our clients. Where in, we are digitizing and streamlining the manual workflows in the daily business operations using Kofax Total agility & Kofax RPA. The integrated RPA & BPM solution has certainly helped in gaining efficiency, increased productivity thereby contributing to client satisfaction ### 24. We're Kofax partner selling both Kofax Total Agility, Transformation, and Kofax RPA. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Tungsten TotalAgility?** Kofax Total Agility has complete intelligence automation from document intelligence, connected system, and process orchestration. Their integrated platform and package as one web platform. This is unique to the KTA (Kofax Total Agility). **What do you dislike about Tungsten TotalAgility?** There are not many resources available online in terms of Kofax Total Agility. This would limit the possibility of extending the KTA functionality when we don't know the way on how to customise the platform **What problems is Tungsten TotalAgility solving and how is that benefiting you?** To streamline customer business process where there is a transformation from hardcopy to digital copy. For example on the project that I did: To help customers process 1000 delivery order/day, the system will intelligently extract the DO information to be seeded to KTA for validation. Once validated business users will trigger the RPA process to automate their ERP system Cognitive capture with the artificial intelligence with web platform and all the way to robotic process automation. ### 25. Have Kofax and get Relax **Rating:** 4.5/5.0 stars **Reviewed by:** Komal G. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Tungsten TotalAgility?** The design interface is user-friendly. It has much-inbuilt functionality, which helps users to automate the process in a shorter period. **What do you dislike about Tungsten TotalAgility?** We are running the management console through a command prompt to keep the robot server running actively. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Kofax has many benefits like customer service is good, can quickly secure data, is reliable, scalable. Issues: Updating Citrix can have an impact on some automation to stop. Having Citrix workspace on laptops would help than just having Citrix receiver, The recommendation would be to get Citrix Workspace installed. ### 26. Efficient invoicing process enabled for a client by Kofax Totalagility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Tungsten TotalAgility?** Kofax Totalagility seems to provide an end-to-end solution for making some key business processes efficient. An example of that would be the incoming invoices for a client where there are lots of unorganized data, which Kofax helps read and classify in an efficient manner. **What do you dislike about Tungsten TotalAgility?** As of now, I have seen it being used successfully by clients, hence not commenting on the downside. I believe Kofax has some way to go in the RPA space before it is considered a leader. **Recommendations to others considering Tungsten TotalAgility:** I believe Kofax delivers what it promises and provides a solution to solve business-critical problems. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Kofax has solved the critical issue of reading and classifying incoming invoices for a client. The Readsoft platform has made the management of the workflows automated and efficient. ### 27. A Great Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Tungsten TotalAgility?** Ease of use. The drag and drop process and form building is easy to pick up on and makes making any adjustments relatively painless. **What do you dislike about Tungsten TotalAgility?** The Scanning form could be more user-friendly; the icons on the Scan Create New Job and Scan Forms are quite small, Kofax Capture had a relatively good, albeit dated UI, I'd suggest perhaps moving to something more in line with that. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Excessive processing times, beforehand, it would take a considerable amount of time for users to index and then email documents out on their previous scanning software, with KTA this process has been almost entirely automated, with some more online learning and some improvements to our internal databases I'd expect to see further improvement. ### 28. Kofax Total Agility is very useful in OCR extraction. It helps to extract the information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Tungsten TotalAgility?** OCR extraction. It helps us to automate the process through robots. We use this tool in our automation **What do you dislike about Tungsten TotalAgility?** Automatic upgrades to be carried out. Recently we have the Silverlight version not supporting this tool **Recommendations to others considering Tungsten TotalAgility:** It is a handy tool for extracting information from handwritten documents. The support provided by the business team is good **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Extracting the information from the PDF documents which is handwritten. With this tool we have automated the process ### 29. Kofax makes invoice processing very Agile and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Tungsten TotalAgility?** Kofax provides seamless movement of Invoices , makes processing completely digital and easy to trace and its integration with SAP makes the end to end processing very simple **What do you dislike about Tungsten TotalAgility?** Kofax does not provide the facility of PO flip which will further enhance the automation of invoice processing and documentation management through automated processing of invoices **Recommendations to others considering Tungsten TotalAgility:** It's a complete package as a tool for invoice processing and document management **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Seamless processing of invoices, automation in reconciliation and seamless processing of invoices over ERP platform and its integration to perform RPA process helps end to end automation ### 30. Best Intelligent Automation Integrated Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ewaldo D. | CEO, Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2021 **What do you like best about Tungsten TotalAgility?** Features and resources available. Document Capture, Document Data Extraction, RPA Orchestration, e-Signature and other extended features and resources. **What do you dislike about Tungsten TotalAgility?** TotalAgility does not have a cloud offer in our region yet **Recommendations to others considering Tungsten TotalAgility:** TotalAgility is the best Integrated Intelligent Automation Plataforma in the market **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Customer onboarding, Accounts Oppening, Accounts Payable automation etc .... ### 31. KTA Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2021 **What do you like best about Tungsten TotalAgility?** From my point of view, the integration of the different capabilities (Business Process Management, Capture, Transformation), as well as other Kofax products (Insights, RPA...), is the best point of the KTA platform. **What do you dislike about Tungsten TotalAgility?** Kofax often focuses on bringing new capabilities to KTA and not enough on improving old drawbacks (especially from a solution designer point of view). **What problems is Tungsten TotalAgility solving and how is that benefiting you?** I implement all sorts of capture solutions with Kofax TotalAgility for big companies (Insurance, Bank, etc.). Kofax TotalAgility brings a lot of flexibility to capture solutions (especially from a BPM point of view) ### 32. Kofax TotalAgility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Tungsten TotalAgility?** Move finished jobs to the archive tables or purge them when the jobs are complete **What do you dislike about Tungsten TotalAgility?** not sure about it as of now, so far looks good as haven't compare with other. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** problem can be solve using digital workflow management, and process intelligence. so far product benefits but haven't compared with others so not sure how other software works. ### 33. TotalAgility has been critical in streamlining our complex business processes **Rating:** 4.0/5.0 stars **Reviewed by:** Naveed H. | Consultant Document Capture, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2021 **What do you like best about Tungsten TotalAgility?** The ability to design and configure workflows via the user interface is quite helpful **What do you dislike about Tungsten TotalAgility?** Loading up process maps and traversing between different screens is relatively slow. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** We automate several banking manual processes, e.g., the authority card process, the mortgage application process, data extraction from bank statements, etc. We achieved increased productivity by automating these processes. ### 34. Review of KTA **Rating:** 4.5/5.0 stars **Reviewed by:** T. B. | E2E Application Architect & Automation, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2021 **What do you like best about Tungsten TotalAgility?** The interface looks very nice, low code, Quick Capture is a very good feature, a mobile app to scan documents, OCR capabilities, platform is easy to scale where needed. **What do you dislike about Tungsten TotalAgility?** We just started with KTA so i don't have yet any dislikes but more what we like and I think the product will be better and better in the future and I think quick capture will be part of this. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** We finally can transform business processes into a real e2e workflow and with a few clicks you already see some results ### 35. Overall good but when there are problems they are pretty big **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2022 **What do you like best about Tungsten TotalAgility?** Reading of purchase orders and input directly to Netsuite **What do you dislike about Tungsten TotalAgility?** The AI doesn't always read things correctly and causes errors **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Manual entry of PO's. Time saving for a small team ### 36. KTA is a very powerful tool. Complicated to learn because there are so many possibilities! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2021 **What do you like best about Tungsten TotalAgility?** The ability to do everything from this tool ! **What do you dislike about Tungsten TotalAgility?** Learning which is long because a lot of things to understand ... **Recommendations to others considering Tungsten TotalAgility:** Do not hesitate and go if it is possible! **What problems is Tungsten TotalAgility solving and how is that benefiting you?** I manage the order processing of my company thanks to him. ### 37. KTA is right for you **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Tungsten TotalAgility?** The integration with IBM Filenet Documents **What do you dislike about Tungsten TotalAgility?** The number of servers needed for KTA to function. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** This is the means to getting documents into our filenet system ### 38. Speed & Accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj J. | Accounts Payable Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2021 **What do you like best about Tungsten TotalAgility?** Earlier we used to have Manual invoice processing after interduction of Kofax, it was completely changed, The speed, accuracy, time saving and less manual efforts. **What do you dislike about Tungsten TotalAgility?** Nothing much, if we could have more language recognition that would be great. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Mostly Time saving and More processing within the time, Interface is the one of best option for recognition of Duplicates and holds. **Official Response from Omid Aslani:** > I am glad to hear of the results that you've attained. Love hearing these stories. ### 39. KTA Review **Rating:** 5.0/5.0 stars **Reviewed by:** James H. | OCR Automation Application Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2021 **What do you like best about Tungsten TotalAgility?** The ability to do everything from an OOB software **What do you dislike about Tungsten TotalAgility?** currently on 7.4 (the UI is awful). Moving to 7.7 soon (nothing to complain about) **What problems is Tungsten TotalAgility solving and how is that benefiting you?** We will def want to refactor our project and simplify it. The ability to do anything and everything has contributed to an extremely complex solution ### 40. Kofax TotalAgility - Developer' POV **Rating:** 5.0/5.0 stars **Reviewed by:** Pindi M. | Senior Associate, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2021 **What do you like best about Tungsten TotalAgility?** The process designing is one of the best features out of the available imaging tools **What do you dislike about Tungsten TotalAgility?** The form designing and workspace can be improved a lot and more fluid options should be made available **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Process management, Semi-automation, data management are some of the features I am utilising. ### 41. Inez Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2021 **What do you like best about Tungsten TotalAgility?** I like the workflows available and the screens look easy and good to use. **What do you dislike about Tungsten TotalAgility?** The price, although got discount still high. Would have liked more consideration for the original Kofax software we had installed. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Redoing AP Vouchers and adding in Dockets processing ### 42. KTA is an excellent low-code solution using BPM, CDA that permits develop fast solutions. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2021 **What do you like best about Tungsten TotalAgility?** BPM and the capture solution integrated. **What do you dislike about Tungsten TotalAgility?** KTA needs to be easier to configure; mainly KTM needs to be more integrated. **Recommendations to others considering Tungsten TotalAgility:** it's a low-code solution with CDA, BPM, RPA, Analytics **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Open baking account and mortgage. ### 43. KTA as one of the top BPM solution **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2021 **What do you like best about Tungsten TotalAgility?** Flexibility of customization and integration features **What do you dislike about Tungsten TotalAgility?** Not upto the mark as a no code solution. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Building business process automation combined with RPA and document capture ### 44. Useful BPM tool. KTA provides good features to automate the business process. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about Tungsten TotalAgility?** Creating workflows and provide excellent experience **What do you dislike about Tungsten TotalAgility?** Creating Forms in KTA sometimes becomes hectic. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** We are automating the business process using KTA and RPA. We have completed the automation quite well, and it saves 12000 hours yearly by the automation. ### 45. KOFAX Total Agility Mainly used for Banking and Insurance Process to reduce the manual things **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about Tungsten TotalAgility?** Easy to Learn and you can get inputs very fastly KofaxTotal Agility and Kofax Transformation Designer **What do you dislike about Tungsten TotalAgility?** initial thoughts was very tough to learn but its easy to understand the things **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Easy to perform the Workflow, creation of Extraction, and Classification. When I started my project experience its extraordinary to predict the product ### 46. Just started, but the UI and simplicity implemented looks very promosing! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2021 **What do you like best about Tungsten TotalAgility?** The process workflow/orchestration and the actions behind it. **What do you dislike about Tungsten TotalAgility?** Still rely on DA, which is not the best solution for legacy apps. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** We have taken away several manual effort situations, in 2020 150k on savings. 2021 should be 10x more.... Finding the right use cases could be challenging. ### 47. Solve business problems using Kofax's suite of products **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2021 **What do you like best about Tungsten TotalAgility?** The KTA SDK and the API Integrations or connectors. The flexibility to extend the functionality outside Kofax. **What do you dislike about Tungsten TotalAgility?** Kofax forms are useful only for basic usage. UI's are very dull and not responsive **What problems is Tungsten TotalAgility solving and how is that benefiting you?** Automating the few business process in the GRC and HRC domain. ### 48. I think Kofax TotalAgility is one of the best inteligent Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2021 **What do you like best about Tungsten TotalAgility?** Easy to develop and zero code approach. One of best customer support **What do you dislike about Tungsten TotalAgility?** Nothing as such. But need to improve reporting capabilities of KAFTA **What problems is Tungsten TotalAgility solving and how is that benefiting you?** We are automating document data capture and business process management. Integration with third party tool ### 49. Kofax Total Agility has various features and a single platform integrates the various components **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2021 **What do you like best about Tungsten TotalAgility?** Efficient data usage Cost effective Reliable Flexible Eliminates risks **What do you dislike about Tungsten TotalAgility?** I really liked this kofax product andiits features **What problems is Tungsten TotalAgility solving and how is that benefiting you?** It increases responsiveness to customers, improve servicing to gain competitive advantage..hence help businesses grow ### 50. KTA is a great product with very flexible interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Tungsten TotalAgility?** Flexibility of workflow interface. Its a complete BPM product which support customized user interface and integrations **What do you dislike about Tungsten TotalAgility?** Un predictable issues with upgrades. Sometimes the issued resloved in older versions are introduced again in newer version releases. **What problems is Tungsten TotalAgility solving and how is that benefiting you?** advanced OCR for AP automation solutions ## Tungsten TotalAgility Discussions - ["How do I...?" "What is the best way to...?" "Can I use this for...?"](https://www.g2.com/discussions/how-do-i-what-is-the-best-way-to-can-i-use-this-for-f65c136d-eeb9-4463-8c9f-d0c5cfd43520) - 1 comment, 2 upvotes - [What is Kofax TotalAgility?](https://www.g2.com/discussions/what-is-kofax-totalagility) - 1 comment - [View Tungsten TotalAgility pricing details and edition comparison](https://www.g2.com/products/tungsten-totalagility/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+04%3A33%3A03+-0500&secure%5Bsession_id%5D=5d9040f2-0f3f-490c-a4af-492a496a705c&secure%5Btoken%5D=5237fa33e77cbc36a377e7db3401c321147da6e5d054d4163f61b4e61e45996a&format=llm_user) ## Tungsten TotalAgility Features **Administration** - Application Deployment - Native Deployment - Data Security - Access Control - Scalability - Lifecycle Management **Automation Building** - Visual Editor - Workflow Recording - Pre-Built Templates - Custom Automation - Collaboration - Ease of Bot Creation **Algorithm** - Part of Speech Tagging - Summarization - Named Entity Recognition - Sentiment Analysis - Emotion Detection - Language Detection **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Generative AI** - AI Text Generation - AI Text Summarization **Data Capture** - Multi-format Support - OCR Capabilities **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates **Bot Management & Execution** - Bot Scheduling - Attended Automation - Unattended Automation - Bot Performance Analytics - Data and Product Security - Scalability **System** - Data Ingestion & Wrangling - Programming Language Support - Drag and Drop - Pre-Built Algorithms - Customizable Models **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Data Extraction** - Entity Recognition - Text Classification **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development **Development** - Application Templates - UI Code Extending - WYSIWYG Editor - Collaborative Development **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Automation** - RPA Integration - Application Development **Data Validation** - Accuracy Checking **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Intelligent Automation** - OCR - Machine Learning - NLP **Generative AI** - AI Text Summarization **Workflow Automation** - Batch Processing - Process Integration **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Document Management** - Search Functionality - Version Control **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Robotic Process Automation (RPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Machine Learning** - Custom Model Training **Natural Language Processing** - Sentiment Analysis **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **Security** - Compliance Standards - Data Encryption **Process Development** - Process Routing ## Top Tungsten TotalAgility Alternatives - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,012 reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - 4.4/5.0 (1,034 reviews)