# Best Retail Management Software with Departmental and speciality store Capabilities

## How Many Retail Management Software Products Does G2 Track?

**Total Products under this Category:** 290

### Category Stats (Jul 2026)

- **Average Rating:** 4.23/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** KORONA POS (+0.09%) - Among all products in this category, KORONA POS recorded the largest rating increase compared to last month

_Last updated: July 29, 2026_

## How Does G2 Rank Retail Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,900+ Authentic Reviews
- 290+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Retail Management Software
 ![G2 Grid® for Retail Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/retail-management-software/grids.png?focus%5B%5D=1656&focus%5B%5D=135686&focus%5B%5D=42651&focus%5B%5D=19605&focus%5B%5D=1352174&focus%5B%5D=8538&focus%5B%5D=8137&focus%5B%5D=8550)

Highlighted products: Square Point of Sale, Shopify POS, KORONA POS, LS Retail, Delightree, Celerant Technology, iVend Retail, and Epicor Eagle.

Underlying data: [Grid® JSON](https://www.g2.com/categories/retail-management-software/grids.json?focus%5B%5D=square-point-of-sale&focus%5B%5D=shopify-shopify-pos&focus%5B%5D=korona-pos&focus%5B%5D=ls-retail&focus%5B%5D=delightree&focus%5B%5D=celerant-technology&focus%5B%5D=ivend-retail&focus%5B%5D=epicor-eagle)

**Sponsored**

### SAP Commerce Cloud

The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=363&secure%5Bchosen_at%5D=2026-07-30T05%3A25%3A13Z&secure%5Bdisplayable_resource_id%5D=2113&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=2113&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=785&secure%5Bresource_id%5D=363&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fretail-management-software%2Ff%2Fdepartmental-and-speciality-store&secure%5Btoken%5D=99a360997b662d8d088ae4836b0a1626f8aabbfc886ca27b69d546be152dbf96&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fdocuments%2F2023%2F06%2Fe4554804-787e-0010-bca6-c68f7e60039b.rc.html%3Fcampaigncode%3DCRM-YD25-CEX-407333%26source%3DCOMMERCE-click-campaign-G2&secure%5Burl_type%5D=custom_url)

### [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)

Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your entire operation from one place. Accept payments in person, online, or on the go. Track sales, inventory, and customer preferences in real time, and use built-in analytics to understand how your business is performing across every location and channel. Tailored solutions of every business. Square POS includes seven industry modes: Quick Service, Full Service, Bar, Retail, Bookings, Services, and Standard. Each mode includes features designed for your business type, including order management, KDS, and pre-authorized tabs for restaurants, appointment scheduling for beauty providers, invoices and estimates for service professionals, and inventory and vendor management for retailers. A POS that grows with your business. As your business evolves, Square POS adapts with you. Easily switch modes, add locations, or manage multiple concepts within one app. Square hardware works across every mode, from countertop setups to mobile readers, so you can take payments wherever your customers are. Simplify your operations. Square combines payments, hardware, and software in one unified platform. Accept all major payment types, including tap, chip, swipe, and digital wallets like Apple Pay and Google Pay. Get paid as soon as the next business day, with transparent pricing, no hidden fees, and no long-term contracts. Insights and tools that drive growth. Square POS includes built-in reports that track sales, customers, staff, and inventory in real time. Square AI delivers smart insights to help you make more informed business decisions. And with integrated tools like Square Marketing, Payroll, Banking, and Square Online, you can manage your entire business from one connected platform. Get started in minutes. Square POS is free to download and simple to set up. Train your team quickly and start accepting payments right away. Explore advanced features with a 30-day free trial, and upgrade anytime. Transparent pricing means you always know what you’ll pay—with no contracts or surprises.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,183

#### How Do G2 Users Rate Square Point of Sale?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Square Point of Sale?

- **Seller:** [Block](https://www.g2.com/sellers/block)
- **Company Website:** block.xyz
- **Year Founded:** 2009
- **HQ Location:** Oakland, California
- **Twitter:** @Square  
309,691 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=67fa09d2bfd0039f9828d0eedaf49e82356d125d1de4bbee4b1407d50a7b4795&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjoinblock%2F&secure%5Burl_type%5D=linkedin_company_website)  
12,254 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Business Owner
- **Top Industries:** Retail, Food & Beverages
- **Company Size:** 89% Small, 7% Medium

#### What Do G2 Reviewers Say About Square Point of Sale?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Square Point of Sale, enjoying its straightforward setup and seamless integration.
- Users value the **quick and easy transaction processing** with Square Point of Sale, enhancing their sales experience.
- Users appreciate the **advanced features and customization** of Square Point of Sale for efficient invoice management and reporting.
- Users appreciate the **ease of use** with Square Point of Sale, finding it user-friendly and efficient for transactions.
- Users love the **quick and easy setup** of Square Point of Sale, enhancing convenience and adaptability for their businesses.

##### Cons

- Users express concern over **high fees** with Square Point of Sale, which can accumulate significantly for frequent transactions.
- Users find the **expensive processing fees** of Square Point of Sale burdensome, especially for larger businesses.
- Users find **access limitations** frustrating, particularly with mobile payments and the need for internet connectivity.
- Users note a **lack of customization features** , limiting options and leading to potential issues with pricing and functionality.
- Users express concerns over **upfront charges and processing fees** , which can significantly increase costs for businesses using Square.

#### What Are Recent G2 Reviews of Square Point of Sale?

**["Square Point of Sale: Simple, Flexible, and Easy for Staff to Learn"](https://www.g2.com/survey_responses/square-point-of-sale-review-12726472)**

**Rating:** 5.0/5.0 stars

_— Jean R._

[Read full review](https://www.g2.com/survey_responses/square-point-of-sale-review-12726472)

**["Seamless Payment Collection with Automation"](https://www.g2.com/survey_responses/square-point-of-sale-review-12672421)**

**Rating:** 5.0/5.0 stars

_— Verified User in Events Services_

[Read full review](https://www.g2.com/survey_responses/square-point-of-sale-review-12672421)

#### What Are G2 Users Discussing About Square Point of Sale?

- [What is Square Point of Sale used for?](https://www.g2.com/discussions/what-is-square-point-of-sale-used-for) - 1 comment
- [What is Square Invoices used for?](https://www.g2.com/discussions/what-is-square-invoices-used-for) - 1 comment
- [What is Square for Retail used for?](https://www.g2.com/discussions/what-is-square-for-retail-used-for)
- [What are the key features of a point of sale system?](https://www.g2.com/discussions/square-point-of-sale-what-are-the-key-features-of-a-point-of-sale-system) - 1 comment
- [Is Square Point of Sale free?](https://www.g2.com/discussions/is-square-point-of-sale-free) - 2 comments, 1 upvote

### [Celerant Technology](https://www.g2.com/products/celerant-technology/reviews)

Celerant Technology is a provider of omnichannel retail software, offering fully integrated point-of-sale (POS), eCommerce, inventory management, and business analytics solutions. Designed for retailers of all sizes, Celerant’s platforms empower businesses to unify their sales channels, streamline operations, and make data-driven decisions that drive growth. Celerant delivers two core retail management systems—Cumulus Retail and Stratus Enterprise—each tailored to different business scales and operational needs.

**Average Rating:** 3.7/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Celerant Technology?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.7/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Celerant Technology?

- **Seller:** [Celerant Technology](https://www.g2.com/sellers/celerant-technology)
- **Year Founded:** 1999
- **HQ Location:** Staten Island, NY
- **Twitter:** @CelerantTech  
911 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dd8715aa043cece11766a21464e5d9d2cd7275d645fdda88630f4a31ddea3bc0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1472734%2F&secure%5Burl_type%5D=linkedin_company_website)  
236 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 69% Medium, 31% Large

#### What Do G2 Reviewers Say About Celerant Technology?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **helpful and knowledgeable technical support** team at Celerant Technology for enhancing their business experience.
- Users love the **mobility and support** provided by Celerant Technology, enabling effective business management anywhere.
- Users value the **flexible integrations** of Celerant Technology, enhancing their ability to manage businesses efficiently from anywhere.
- Users appreciate the **mobile compatibility** of Celerant Technology, allowing business management from anywhere at any time.
- Users value the **helpful technical support** and appreciate the annual conference showcasing new features and enhancements.

#### What Are Recent G2 Reviews of Celerant Technology?

**["Innovative software helping smaller retailers compete with big box"](https://www.g2.com/survey_responses/celerant-technology-review-831327)**

**Rating:** 5.0/5.0 stars

_— Verified User in Apparel & Fashion_

[Read full review](https://www.g2.com/survey_responses/celerant-technology-review-831327)

**["POS/ production partner who understands and supports our business."](https://www.g2.com/survey_responses/celerant-technology-review-12885546)**

**Rating:** 5.0/5.0 stars

_— Beth W._

[Read full review](https://www.g2.com/survey_responses/celerant-technology-review-12885546)

#### What Are G2 Users Discussing About Celerant Technology?

- [What is Stratus Retail used for?](https://www.g2.com/discussions/what-is-stratus-retail-used-for)

### [Epicor Eagle](https://www.g2.com/products/epicor-eagle/reviews)

Elevate Your Business with Epicor Eagle Epicor offers the most comprehensive, scalable, and proven point-of-sale and retail management solutions on the market. Backed by over 50 years of retail and technology experience, retailers in over 8,000 locations choose Epicor to help grow their business, increase revenue and profits, boost operational efficiencies, and accelerate customer retention.

**Average Rating:** 3.9/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Epicor Eagle?

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.1/10 (Category avg: 8.3/10)
- **Quality of Support:** 6.8/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Epicor Eagle?

- **Seller:** [Epicor](https://www.g2.com/sellers/epicor)
- **Year Founded:** 1972
- **HQ Location:** Austin, TX
- **Twitter:** @Epicor  
9,286 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89ee06eeb2c1092926115071b22ad87b028ed4fd4eb02deb7823f4298af79e9e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4617%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,179 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 44% Small, 33% Medium

#### What Are Recent G2 Reviews of Epicor Eagle?

**["Functional Integrated Retail Management Product with friendly tools."](https://www.g2.com/survey_responses/epicor-eagle-review-10053688)**

**Rating:** 4.5/5.0 stars

_— Douglas g._

[Read full review](https://www.g2.com/survey_responses/epicor-eagle-review-10053688)

**["Epicor eagle is one of the new and emerging group which help user to improvise in their fields"](https://www.g2.com/survey_responses/epicor-eagle-review-9102437)**

**Rating:** 4.5/5.0 stars

_— Bala N._

[Read full review](https://www.g2.com/survey_responses/epicor-eagle-review-9102437)

#### What Are G2 Users Discussing About Epicor Eagle?

- [What is Epicor Eagle used for?](https://www.g2.com/discussions/what-is-epicor-eagle-used-for)

### [RepairShopr](https://www.g2.com/de/products/repairshopr/reviews)

Mit wesentlichen Funktionen wie POS, CRM, Ticketing und integrierter Abrechnung sowie leistungsstarken Extras wie integrierten Marketing- und Berichtstools ist RepairShopr die umfassendste Plattform für Reparaturwerkstätten, die verfügbar ist.

**Average Rating:** 4.6/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate RepairShopr?

- **War the product ein guter Geschäftspartner?:** 8.7/10 (Category avg: 8.5/10)
- **Einfache Bedienung:** 8.8/10 (Category avg: 8.5/10)
- **Einfache Verwaltung:** 7.6/10 (Category avg: 8.3/10)
- **Support-Qualität:** 8.6/10 (Category avg: 8.1/10)

#### Who Is the Company Behind RepairShopr?

- **Verkäufer:** [Syncro Technologies Inc.](https://www.g2.com/de/sellers/syncro-technologies-inc)
- **Gründungsjahr:** 2017
- **Hauptsitz:** Fully remote, US
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e40e976a73c48924cb8f8b77b9157604f2844aaff62bdc76b30fd2d0d3fd795&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsyncromsp%2F&secure%5Burl_type%5D=linkedin_company_website)  
111 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Informationstechnologie und Dienstleistungen
- **Company Size:** 85% Small, 11% Medium

#### What Are Recent G2 Reviews of RepairShopr?

**["RepairShopr: Einfach zu bedienende Benutzeroberfläche, hilfreicher Support und faire Preise"](https://www.g2.com/de/survey_responses/repairshopr-review-12652688)**

**Rating:** 5.0/5.0 stars

_— Harry C._

[Read full review](https://www.g2.com/de/survey_responses/repairshopr-review-12652688)

**["Repairshopr PSA -"](https://www.g2.com/de/survey_responses/repairshopr-review-10004720)**

**Rating:** 4.5/5.0 stars

_— Mauricio G._

[Read full review](https://www.g2.com/de/survey_responses/repairshopr-review-10004720)

#### What Are G2 Users Discussing About RepairShopr?

- [Wofür wird RepairShopr verwendet?](https://www.g2.com/de/discussions/what-is-repairshopr-used-for)

### [Agiliron](https://www.g2.com/products/agiliron/reviews)

POS, Inventory Management & E-Commerce Solutions. Agiliron is an all-in-one software suite which allows you to manage all orders, inventory and CRM records, from all channels, in one place.

**Average Rating:** 4.2/5.0

**Total Reviews:** 29

#### How Do G2 Users Rate Agiliron?

- **Has the product been a good partner in doing business?:** 7.0/10 (Category avg: 8.5/10)
- **Ease of Use:** 7.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 6.8/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Agiliron?

- **Seller:** [Agiliron](https://www.g2.com/sellers/agiliron)
- **Year Founded:** 2007
- **HQ Location:** Portland, OR
- **Twitter:** @agiliron  
287 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9924cc35223be05b1ff883ec4fb0b0e96793dc1ef1b95f60c558bc29b3b9ad81&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fagiliron%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Wholesale
- **Company Size:** 93% Small, 7% Medium

#### What Do G2 Reviewers Say About Agiliron?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **exceptional customer support** of Agiliron, consistently noting quick responses and helpful assistance.
- Users commend Agiliron's **ease of use** , particularly appreciating its supportive onboarding and intuitive interface.
- Users commend Agiliron's **excellent customer support** and user-friendly onboarding, making their business operations smoother and efficient.
- Users recognize Agiliron's **affordability** , appreciating its extensive features and excellent customer support tailored to their needs.
- Users value the **easy integrations** with platforms like Shopify and Amazon, enhancing their business operations smoothly.

##### Cons

- Users dislike the inability to **convert orders to invoices from the shipping log** , complicating their workflow.
- Users find the **limited customization** of Agiliron challenging, but support is assisting in addressing these issues.
- Users find some **lookup functions too rigid** , but are collaborating with support for improvements.
- Users wish they could **convert orders to invoices directly from the shipping log** , as it complicates the process.
- Users find it frustrating that they can't **change orders to invoices directly from the shipping log** , complicating their workflow.

#### What Are Recent G2 Reviews of Agiliron?

**["Agiliron worked well for us as our online catalog and B-to-B order Management System"](https://www.g2.com/survey_responses/agiliron-review-12197927)**

**Rating:** 4.5/5.0 stars

_— Carol L._

[Read full review](https://www.g2.com/survey_responses/agiliron-review-12197927)

**["Agiliron Exceeds Expectations with Stellar Features and Unmatched Support"](https://www.g2.com/survey_responses/agiliron-review-11926462)**

**Rating:** 5.0/5.0 stars

_— Janina T._

[Read full review](https://www.g2.com/survey_responses/agiliron-review-11926462)

#### What Are G2 Users Discussing About Agiliron?

- [What is Agiliron used for?](https://www.g2.com/discussions/what-is-agiliron-used-for)

### [Rain Retail](https://www.g2.com/products/rain-retail/reviews)

ALL THE FEATURES YOU NEED Integrated into Rain's all-in-one system. CLOUD-BASED POINT OF SALE Manage inventory and make sales from any location, all you need is an Internet connection, Wi-Fi, or a mobile hotspot. E-COMMERCE Integrated POS & E-Commerce ensures that in-store and online inventory levels are always updated. RENTALS Rentals are integrated with your point of sale, so you can view and manage all aspects of rental transactions, from start to finish. SERVICES & REPAIRS Detailed service tracking synchs with your POS, allowing you to view and manage every service and repair, with automated notification sent to customers when work is completed. CLASS MANAGEMENT Convenient online class sign-up. Once a customer pays for your class, their seat is instantly reserved, and the number of available seats reduces. AUTOMATED MARKETING Send automated marketing emails and text notifications for new arrivals, top sellers, sale items, and upcoming classes. No need for third-party marketing services.

**Average Rating:** 4.3/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Rain Retail?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Rain Retail?

- **Seller:** [Rain](https://www.g2.com/sellers/rain)
- **Year Founded:** 2008
- **HQ Location:** Provo, Utah
- **Twitter:** @Rain  
97,309 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e57f5bbc8829e1e7ac5e9922c918ed8cb483a71b13708c16c732da670cea1edd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frainretail%2F&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Arts and Crafts, Retail
- **Company Size:** 93% Small, 3% Medium

#### What Are Recent G2 Reviews of Rain Retail?

**["Great POS system for specialty retail, excellent customer service"](https://www.g2.com/survey_responses/rain-retail-review-4576146)**

**Rating:** 5.0/5.0 stars

_— Sarah F._

[Read full review](https://www.g2.com/survey_responses/rain-retail-review-4576146)

**["Excellent Customer Service"](https://www.g2.com/survey_responses/rain-retail-review-4576206)**

**Rating:** 5.0/5.0 stars

_— Carol M._

[Read full review](https://www.g2.com/survey_responses/rain-retail-review-4576206)

#### What Are G2 Users Discussing About Rain Retail?

- [What does Rain Retail do?](https://www.g2.com/discussions/what-does-rain-retail-do)
- [Is retail a POS?](https://www.g2.com/discussions/is-retail-a-pos)
- [What is Rainpos com?](https://www.g2.com/discussions/what-is-rainpos-com)
- [Does rain POS integrate with QuickBooks?](https://www.g2.com/discussions/does-rain-pos-integrate-with-quickbooks) - 1 comment

### [NCR Voyix Counterpoint](https://www.g2.com/products/ncr-counterpoint-pos/reviews)

NCR Voyix Counterpoint is a comprehensive retail management system designed to streamline operations for businesses ranging from single-store retailers to multi-location enterprises. This feature-rich software offers real-time inventory management, a customizable point-of-sale (POS) interface, and instant access to critical data, enabling retailers to provide seamless customer experiences across various channels. Tailored to meet the unique needs of diverse retail sectors, Counterpoint empowers businesses to enhance efficiency, improve customer loyalty, and drive growth. Key Features and Functionality: - Inventory Management: Monitor stock levels in real-time across all locations, print labels, manage physical counts, and access key metrics to maintain optimal inventory control. - Point-of-Sale (POS): Utilize configurable touchscreens for efficient sales processing, including features like layaways and upsell prompts, while ensuring secure payment transactions. - Customer Loyalty and Tracking: Track customer purchase histories and preferences, enabling the implementation of loyalty programs that foster strong relationships and encourage repeat business. - Automated Purchasing: Streamline procurement with support for multiple vendors, smart reorder recommendations, and vendor credit tracking to optimize purchasing processes. - Marketing Data and Reporting: Leverage customer purchase insights to create targeted marketing campaigns and generate comprehensive reports on metrics such as turn rate, profitability, and daily sales, facilitating informed decision-making. Primary Value and Solutions Provided: NCR Voyix Counterpoint addresses the complex challenges faced by retailers by offering an integrated solution that enhances operational efficiency and customer engagement. By automating critical processes like inventory management and purchasing, businesses can reduce manual errors and save time. The system's robust POS capabilities ensure swift and secure transactions, while its customer loyalty features help build lasting relationships with shoppers. Additionally, the platform's advanced reporting and analytics tools provide valuable insights, enabling retailers to make data-driven decisions that drive profitability and growth.

**Average Rating:** 3.7/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate NCR Voyix Counterpoint?

- **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 8.5/10)
- **Ease of Use:** 7.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 6.3/10 (Category avg: 8.3/10)
- **Quality of Support:** 7.0/10 (Category avg: 8.1/10)

#### Who Is the Company Behind NCR Voyix Counterpoint?

- **Seller:** [NCR Voyix](https://www.g2.com/sellers/ncr-voyix)
- **Year Founded:** 1884
- **HQ Location:** Atlanta, Georgia
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e531c1c6ee482583d9f48996f7c94441080a7e78dae995c18621ae82a85be7a9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fncrvoyix%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,964 employees on LinkedIn®
- **Ownership:** NYSE: NCR
- **Total Revenue (USD mm):** $6,207

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 48% Medium, 39% Small

#### What Do G2 Reviewers Say About NCR Voyix Counterpoint?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customization options** of NCR Voyix Counterpoint, allowing integration with various systems for enhanced versatility.
- Users value the **customizability and integration capabilities** of NCR Voyix Counterpoint, enhancing its versatility for various applications.

##### Cons

- Users report frequent **technical issues** , experiencing delays in patches and unresolved problems that hinder functionality.

#### What Are Recent G2 Reviews of NCR Voyix Counterpoint?

**["NCR Counterpoint"](https://www.g2.com/survey_responses/ncr-voyix-counterpoint-review-10733536)**

**Rating:** 4.0/5.0 stars

_— Miranda C._

[Read full review](https://www.g2.com/survey_responses/ncr-voyix-counterpoint-review-10733536)

**["great software"](https://www.g2.com/survey_responses/ncr-voyix-counterpoint-review-4865719)**

**Rating:** 5.0/5.0 stars

_— Caroline B._

[Read full review](https://www.g2.com/survey_responses/ncr-voyix-counterpoint-review-4865719)

#### What Are G2 Users Discussing About NCR Voyix Counterpoint?

- [What is counterpoint program?](https://www.g2.com/discussions/what-is-counterpoint-program)
- [What is NCR Counterpoint?](https://www.g2.com/discussions/what-is-ncr-counterpoint)
- [How much does NCR Counterpoint cost?](https://www.g2.com/discussions/how-much-does-ncr-counterpoint-cost)

### [Retail Pro](https://www.g2.com/products/retail-pro/reviews)

Retail Pro is a retail management software platform with powerful POS, inventory, employee, and customer management, back office, and reporting capabilities.

**Average Rating:** 3.8/5.0

**Total Reviews:** 29

#### How Do G2 Users Rate Retail Pro?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10)
- **Ease of Use:** 7.9/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.3/10)
- **Quality of Support:** 7.8/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Retail Pro?

- **Seller:** [Retail Pro International](https://www.g2.com/sellers/retail-pro-international)
- **HQ Location:** Folsom, CA
- **Twitter:** @RetailProNews  
3,351 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=18c87459ff27b1875831e3a6d4d92ff55bf3a484a11118caeba5d8a8ba79c6e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F785872%2F&secure%5Burl_type%5D=linkedin_company_website)  
355 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 48% Medium, 30% Small

#### What Are Recent G2 Reviews of Retail Pro?

**["Quick Login and Easy Training Experience"](https://www.g2.com/survey_responses/retail-pro-review-12807050)**

**Rating:** 4.0/5.0 stars

_— Marion E._

[Read full review](https://www.g2.com/survey_responses/retail-pro-review-12807050)

**["One of the best software"](https://www.g2.com/survey_responses/retail-pro-review-5238825)**

**Rating:** 4.0/5.0 stars

_— Roshnie G._

[Read full review](https://www.g2.com/survey_responses/retail-pro-review-5238825)

#### What Are G2 Users Discussing About Retail Pro?

- [What is Retail Pro used for?](https://www.g2.com/discussions/what-is-retail-pro-used-for)

### [LOU powered by Evosus](https://www.g2.com/products/lou-powered-by-evosus/reviews)

LOU is cloud business software spanning Retail, Service, Inventory, Reporting and Financials. It's an ERP system that also modular - meaning that you can start with just the Retail Bundle or Service Bundle, and add on at any time. LOU was built by the team at Evosus, using 20 years of experience in the Pool, Hot Tub, Hearth (Fireplace), Patio and Furniture industries. LOU is all cloud based - just open a browser or mobile app and start your day. Seasonal pricing allows you to dial up / dial down the number of users any time...we only charge you for what you use. All licenses include unlimited phone / email / online access to our U.S. based support center.

**Average Rating:** 4.9/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate LOU powered by Evosus?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.5/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.3/10)
- **Quality of Support:** 9.7/10 (Category avg: 8.1/10)

#### Who Is the Company Behind LOU powered by Evosus?

- **Seller:** [Evosus](https://www.g2.com/sellers/evosus)
- **Company Website:** www.evosus.com
- **Year Founded:** 2001
- **HQ Location:** Vancouver, US
- **Twitter:** @Evosus  
265 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=23a1ba9915f1d08e1ea57883d95441e3631e678e3b3548385be2a74360e84ac8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9460213&secure%5Burl_type%5D=linkedin_company_website)  
54 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About LOU powered by Evosus?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **all-in-one solutions** of LOU, finding it efficient and transformative for their business needs.
- Users praise the **exceptional customer service** of LOU, highlighting helpful support and thorough training from the team.
- Users value the **ease of use** of LOU, enhanced by excellent support and guidance from the team.
- Users appreciate the **efficiency** of LOU, benefiting from a single software that consolidates all necessary features for their business.
- Users appreciate that LOU offers **industry-specific features** , enhancing efficiency and supporting business growth in one platform.

##### Cons

- Users find the **difficult learning curve** for accounting in LOU frustrating compared to their previous software.
- Users find the **financial reporting challenging** , requiring adjustment and lacking quick visibility compared to previous software.
- Users are frustrated by the **calendar view functionality issues** that impact task scheduling and visibility.
- Users find the **calendar view inefficient** as it lacks job/task duration and specific timing, complicating scheduling.
- Users find the **insufficient guidance** on accounting features challenging, requiring more effort to achieve quick visibility.

#### What Are Recent G2 Reviews of LOU powered by Evosus?

**["They do what they say!"](https://www.g2.com/survey_responses/lou-powered-by-evosus-review-11617743)**

**Rating:** 4.5/5.0 stars

_— Kristetta M._

[Read full review](https://www.g2.com/survey_responses/lou-powered-by-evosus-review-11617743)

**["Meets all our Business Needs"](https://www.g2.com/survey_responses/lou-powered-by-evosus-review-10545835)**

**Rating:** 5.0/5.0 stars

_— Jen C._

[Read full review](https://www.g2.com/survey_responses/lou-powered-by-evosus-review-10545835)

#### What Are G2 Users Discussing About LOU powered by Evosus?

- [What is LOU powered by Evosus used for?](https://www.g2.com/discussions/what-is-lou-powered-by-evosus-used-for)

### [Openbravo Commerce Cloud](https://www.g2.com/products/openbravo-commerce-cloud/reviews)

Helping physical stores play new expanded role in today’s omnichannel reality -Omnichannel readiness -Better in-store customer service -Faster, safe and convenient checkout -Greater store inventory accuracy Openbravo is the omnichannel software platform of choice for brands and retailers seeking to accelerate their digital transformation and omnichannel strategy. Flexible, cloud-based and mobile-enabled, it allows integration between the online and offline channels, personalized, convenient and safer store shopping experiences, as well as intelligent order management with a single and real-time view of inventory. International brands like Decathlon, BUT, Caroll, Rubaiyat, Sharaf DG, Toys “R” Us Iberia and Zôdio prefer Openbravo, which today counts over 18,000 back office users and 60,000 point of sale terminals.

**Average Rating:** 3.9/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Openbravo Commerce Cloud?

- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.9/10 (Category avg: 8.3/10)
- **Quality of Support:** 7.7/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Openbravo Commerce Cloud?

- **Seller:** [Openbravo](https://www.g2.com/sellers/openbravo)
- **Year Founded:** 2006
- **HQ Location:** Pamplona, Navarra
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e356848e242ab7bc7742f09e723038f457a4d20325e072574778b1948e81f64c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F39434%2F&secure%5Burl_type%5D=linkedin_company_website)  
264 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 53% Small, 26% Large

#### What Are Recent G2 Reviews of Openbravo Commerce Cloud?

**["Making work easier"](https://www.g2.com/survey_responses/openbravo-commerce-cloud-review-5035682)**

**Rating:** 4.0/5.0 stars

_— Khodor K._

[Read full review](https://www.g2.com/survey_responses/openbravo-commerce-cloud-review-5035682)

**["One page solution to search customer history to CRM management"](https://www.g2.com/survey_responses/openbravo-commerce-cloud-review-4653294)**

**Rating:** 5.0/5.0 stars

_— Mohammad W._

[Read full review](https://www.g2.com/survey_responses/openbravo-commerce-cloud-review-4653294)

#### What Are G2 Users Discussing About Openbravo Commerce Cloud?

- [What does Openbravo Commerce Cloud do?](https://www.g2.com/discussions/what-does-openbravo-commerce-cloud-do)
- [What are the features of Openbravo Commerce Cloud?](https://www.g2.com/discussions/what-are-the-features-of-openbravo-commerce-cloud)
- [What is the use of Openbravo?](https://www.g2.com/discussions/what-is-the-use-of-openbravo)
- [What is Openbravo?](https://www.g2.com/discussions/what-is-openbravo)

### [Quant](https://www.g2.com/products/quant/reviews)

Quant is a cloud solution for the management of retail space, product categories, planograms, shelf labels, automatic replenishment and store photo documentation. In Quant, our clients draw and manage the floor plans of thousands of stores and publish hundreds of thousands of planograms every year.

**Average Rating:** 4.8/5.0

**Total Reviews:** 54

#### How Do G2 Users Rate Quant?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.3/10)
- **Quality of Support:** 9.9/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Quant?

- **Seller:** [Quant Retail s.r.o.](https://www.g2.com/sellers/quant-retail-s-r-o)
- **Company Website:** www.quantretail.com
- **Year Founded:** 2001
- **HQ Location:** Tupadly, CZ
- **Twitter:** @QuantRetail  
18 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=08c6ebb32c818f2a23896bda0cefc607005088a0d97b8a4c16efc582497dfbcd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Fquant-retail%2F&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Pharmaceuticals
- **Company Size:** 40% Large, 35% Medium

#### What Do G2 Reviewers Say About Quant?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Quant for its **exceptional customer support** , which enhances the overall user experience and satisfaction.
- Users value the **ease of use** of Quant, citing its simple implementation and seamless integration with other software.
- Users value the **easy integrations** of Quant, appreciating its daily usability and seamless software compatibility.
- Users appreciate the **ease of use** of Quant, noting its intuitive interface and strong technical support.
- Users value the **easy implementation** of Quant, enjoying seamless integration and daily usability.

##### Cons

- Users find the **integration with other software** to be unclear, leading to difficulties in usage.
- Users face difficulties with **integration issues** when connecting Quant to other software, leading to confusion and complications.

#### What Are Recent G2 Reviews of Quant?

**["A great software with features which assist Visual Merchandising"](https://www.g2.com/survey_responses/quant-review-9238434)**

**Rating:** 5.0/5.0 stars

_— Uditha P._

[Read full review](https://www.g2.com/survey_responses/quant-review-9238434)

**["Excellent software to manage your product and maximize profits."](https://www.g2.com/survey_responses/quant-review-10533072)**

**Rating:** 5.0/5.0 stars

_— Martha N._

[Read full review](https://www.g2.com/survey_responses/quant-review-10533072)

#### What Are G2 Users Discussing About Quant?

- [What is a quant used for?](https://www.g2.com/discussions/what-is-a-quant-used-for)
- [What is a quant programmer?](https://www.g2.com/discussions/what-is-a-quant-programmer)
- [What are quant tools?](https://www.g2.com/discussions/what-are-quant-tools) - 1 comment

### [SBI Grower](https://www.g2.com/products/sbi-grower/reviews)

SBI Inventory Management is a complete POS, Inventory and Accounting solution for growers, garden centers and landscape distribution companies.

**Average Rating:** 4.6/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate SBI Grower?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.1/10)

#### Who Is the Company Behind SBI Grower?

- **Seller:** [SBI Software](https://www.g2.com/sellers/sbi-software)
- **Year Founded:** 2000
- **HQ Location:** Portland, OR
- **Twitter:** @sbisoftware  
19 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=974726b6c5fea5aee7dacbeb9310c3bcb18f4896dd7259c9aef397ac4ffd238b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsbi-software&secure%5Burl_type%5D=linkedin_company_website)  
190 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of SBI Grower?

**["This software is a great tools if you have a startup project"](https://www.g2.com/survey_responses/sbi-grower-review-7083452)**

**Rating:** 4.5/5.0 stars

_— Edson R._

[Read full review](https://www.g2.com/survey_responses/sbi-grower-review-7083452)

**["A comprehensive review"](https://www.g2.com/survey_responses/sbi-grower-review-9496921)**

**Rating:** 4.0/5.0 stars

_— Shubham A._

[Read full review](https://www.g2.com/survey_responses/sbi-grower-review-9496921)

### [ERPLY](https://www.g2.com/products/erply/reviews)

ERPLY LTD, is a provider of cloud-based, iPad-oriented Point of Sale and Inventory Management software for retailers, with a focus on multi-store operations. We provide fully integrated front-end and back-office functionality for your stores, warehouses, and headquarters into a single software suite.

**Average Rating:** 3.4/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate ERPLY?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.9/10 (Category avg: 8.3/10)
- **Quality of Support:** 7.1/10 (Category avg: 8.1/10)

#### Who Is the Company Behind ERPLY?

- **Seller:** [Erply](https://www.g2.com/sellers/erply)
- **Year Founded:** 2009
- **HQ Location:** New York, New York
- **Twitter:** @erply  
1,474 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fd2a2044728ea630e54beee647cd0d4829246fdbc86b7299b45dacde255dd901&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ferply&secure%5Burl_type%5D=linkedin_company_website)  
87 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 85% Small, 8% Large

#### What Are Recent G2 Reviews of ERPLY?

**["Seems very efficient, using platform on a computer could use some redesign"](https://www.g2.com/survey_responses/erply-review-468375)**

**Rating:** 4.5/5.0 stars

_— Amanda S._

[Read full review](https://www.g2.com/survey_responses/erply-review-468375)

**["My comprehensive review on Erply"](https://www.g2.com/survey_responses/erply-review-9856314)**

**Rating:** 5.0/5.0 stars

_— Isaac M._

[Read full review](https://www.g2.com/survey_responses/erply-review-9856314)

### [metro](https://www.g2.com/products/retail-manager-solutions-metro/reviews)

Operations Director is a software solution that can be customised to suit your business needs, helping you manage time and customer service, and modules to assist your management team.

**Average Rating:** 4.2/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate metro?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.5/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.5/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.1/10)

#### Who Is the Company Behind metro?

- **Seller:** [Retail Manager Solutions](https://www.g2.com/sellers/retail-manager-solutions)
- **Year Founded:** 2001
- **HQ Location:** Minstead, GB
- **Twitter:** @RMtweets  
184 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=adf27e854e47025639292ad6f4c03cb6e03252d5d49efeac3b11e6a57b562dc3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fretail-manager-solutions-ltd&secure%5Burl_type%5D=linkedin_company_website)  
41 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 69% Small, 31% Medium

#### What Are Recent G2 Reviews of metro?

**["Top Retail Managment Systems"](https://www.g2.com/survey_responses/metro-review-6982417)**

**Rating:** 4.0/5.0 stars

_— Mandar P._

[Read full review](https://www.g2.com/survey_responses/metro-review-6982417)

**["Amazing offer in this website."](https://www.g2.com/survey_responses/metro-review-6937890)**

**Rating:** 4.5/5.0 stars

_— Yash A._

[Read full review](https://www.g2.com/survey_responses/metro-review-6937890)

### [Acme Insight](https://www.g2.com/products/acme-insight/reviews)

Acmeinsight is a business management software for retailers, wholesales, distributors and small manufacturers.

**Average Rating:** 4.4/5.0

**Total Reviews:** 39

#### How Do G2 Users Rate Acme Insight?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Acme Insight?

- **Seller:** [Acme Infovision Systems](https://www.g2.com/sellers/acme-infovision-systems)
- **Year Founded:** 1994
- **HQ Location:** Satara
- **Twitter:** @AcmeInfovision  
1 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 50% Small, 40% Medium

#### What Are Recent G2 Reviews of Acme Insight?

**["Acme Insight: Easy to Use with a Systematic Approach to Data Handling"](https://www.g2.com/survey_responses/acme-insight-review-12280342)**

**Rating:** 4.0/5.0 stars

_— Yogesh K._

[Read full review](https://www.g2.com/survey_responses/acme-insight-review-12280342)

**["Clear, Actionable Insights That Make Trends Easy to Spot"](https://www.g2.com/survey_responses/acme-insight-review-12256592)**

**Rating:** 4.0/5.0 stars

_— Talha R._

[Read full review](https://www.g2.com/survey_responses/acme-insight-review-12256592)

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[Browse Retail Management Software Themes](/categories/retail-management-software/themes)

Below are the top-rated Retail Management Software with Departmental and speciality store capabilities, as verified by G2’s Research team. Real users have identified Departmental and speciality store as an important function of Retail Management Software. Compare different products that offer this feature so you can decide which is best for your business needs.

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## How Do You Choose the Right Retail Management Software?

### What You Should Know About Retail Management Software

### What is Retail Management Software?

Retail management software, also referred to as retail management systems (RMS), provides a retailer with various tools, all housed on one platform, to help run their store. RMS platforms can streamline day-to-day operations and help small retailers save time and energy by handling most store operations. It also helps boost sales and increase customer satisfaction through a better understanding of consumers, products, and services with respect to one’s store.

Since most of a retail management system’s functionality revolves around point of sale, much of the platform’s data is obtained from daily transactions. Inventory management features, for instance, are tied to the POS feature, updating inventory in real-time as sales are made. The main advantage of retail management software is the interconnectivity of all the different features, all of which help with the everyday chores associated with running a retail business.

#### What Types of Retail Management Software Exist?

There are mainly two types of retail management software currently used in this industry; on-premises and cloud-based. While both options offer some basic common features to manage store operation, the decision is always a question of deployment.

**On-premises retail management software**

On-premises retail management software, also known as legacy systems, are the most desired suite by retailers across the industry. They mainly consist of desktop computers and other pieces of hardware like a POS cash drawer, barcode scanner, receipt printer, etc., that can only be accessed on the infrastructure they’re deployed in. These systems are always locally installed and maintained on-site, with a huge IT infrastructure cost of running and maintaining it.

**Cloud-based retail management software**

Contrary to on-premises, cloud-based systems are the modern retail management software gaining massive traction in the industry. Cloud-based solutions are hosted on the vendor’s server and can be accessed in the store through software or an application on the computer or a mobile device. The product suites are usually sold under a subscription-based pricing model, and the vendor is responsible for providing all kinds of services and support to run it.

### What are the Common Features of Retail Management Software?

Retail management software is an all-in-one tool with multiple features to offer. Here are some core features to help retailers find the best solution for their day-to-day operations:

**Inventory management:** Inventory management is crucial for all retailers, whether brick-and-mortar or online. Retail management systems can track inventory in real-time as sales are made through the POS feature of the platform. These solutions can also help purchase new inventory by tracking sales trends to ensure the business always has hot items in stock and does not over-purchase items just sitting on the shelf.

**Point of sale (POS):** Retail point-of-sale features are crucial for the retail industry. They allow retailers to exchange customers' money for their goods or services. POS features are where the most data is gathered, as it is where customer data and inventory data collide. Retailers can see which customers are buying what products, providing information to help a business grow.

**Loyalty management:** The goal of any business is to attract more customers, and for a retail business, that includes attracting repeat customers. Loyalty management features can help retailers set up a program that uses incentives to attract repeat business or entice lapsed customers to return. Often this takes the form of point systems (points are accrued by making purchases) or gift vouchers.

**Analytics:** Accurate data is essential for every industry, including retail. Since retail management platforms deal with almost every aspect of a retail business, they can collect data from the various corners of their business and create an analytics dashboard that provides a clear picture of its performance. With this data and analysis, retailers can make informed decisions based on where they are performing well and where they need to improve.

**Mobile functionality:** With more and more technology moving to the mobile sphere, it’s only a matter of time until the retail industry does as well. Many retail management solutions are built to run on mobile devices such as tablets, providing mobile POS functionality anywhere inside or outside a store. This is extremely useful for e-commerce businesses that function entirely online. Customers and owners can then conduct business whenever and wherever they choose.

**Marketing:** Marketing is a surefire way to get people through the door, so many retail management software have marketing features. These features may help retailers manage their social media presence or create email campaigns.

**Employee management:** Retail businesses often have unique employment needs, particularly around the holiday rush. Employee management features can help retailers schedule their employees’ shifts and create onboarding timelines for new employees who need training. Given the large amount of data a retail management system collects, business owners and managers can ensure they have enough workers on the floor during busy periods.

### What are the Benefits of Retail Management Software?

Retail management tools address the holistic need of the retail store and streamline core processes needed to excel in a retail business. Here are a few benefits of retail management systems:

**Supply chain management:** It helps manage the supply chain and provides real-time information on the available retail inventory in one place.

**Finance and accounting:** Retail management software helps manage finance and adhere to all accounting policies.

**HR management:** Human resource management can be conducted using the tool by tracking employee clock-ins, clock-outs, efficiency, and performance.

**Sales tracking:** It provides a standalone functionality to track sales, exchanges, and returns. It also serves as a central hub for maintaining sales data.

**Reporting and analytics:** Retail management tools also help in reporting and analytics. It provides valuable insights to analyze different store metrics and overall performance.

### Who Uses Retail Management Software?

Department stores, specialty retailers, warehouse and convenience retailers, supermarkets, and hypermarkets use retail management software.

**Store managers:** Managers responsible for managing retail stores use these solutions to handle the daily tasks of customers, staff, sales, marketing, inventory control, and the overall retail environment.

**Store cashiers:** Store executives in charge of cash counters at retail stores use POS solutions to receive payments, issue receipts, and handle billing-related queries of customers.

**Customers:** Self-checkout is an emerging trend in the retail industry. A retail management system allows customers to check out by themselves, usually at sophisticated retail outlets. It also creates a better customer experience.

### Challenges with Retail Management Software

Some common challenges faced by retailers using retail management software are: 

**Software replacement:** Switching from one software vendor to another could be troublesome. The biggest problem is the replacement cost or cost of opting for a new product. It also might affect the existing process and create bottlenecks. For new software or technology, store staff might face difficulties adapting to it, which could slow down store operations.

**Product selection:** Selecting the right RMS could be a little tricky. Retail management software is often compared to retail POS software, resulting in confusion because of similar feature offerings. Retail POS is one part of the massive retail management system, and buyers must carefully map the store's needs to the features offered in a system.

**Internet connectivity:** Most cloud-based retail management solutions become operational only through the Internet. Internet connectivity is not as substantial of an issue compared to the others mentioned above, but it can hinder the smooth operation of the store. Customers want a seamless checkout experience, and slow Internet means an increase in wait time, a considerable loss in money, and a bad reputation in the market.

### How to Buy Retail Management Software

#### Requirements Gathering (RFI/RFP) for Retail Management Software

Retail management software offers features that cater to individual business needs. Understanding requirements is the most important thing in selecting the right set of tools. Opting for a retail POS system is a good idea if the requirement is only for general retail operations like billing or inventory checks. Whereas for tasks like point of sale (POS), customer relationship management (CRM), enterprise resource planning (ERP), order management, scheduling employee shifts, inventory management, customer loyalty programs, etc., RMS is the correct choice.

After understanding the requirements, the buyer can contact different vendors and ask for product-related information through RFP/RFIs. Upon receiving RFP/RFIs, the buyer needs to look at the features, pricing, and contract agreements to understand what problems the new system will solve. Buyers must carefully examine all relevant information and documents before opting for the vendor and product.

#### Compare Retail Management Software Products

**Create a long list**

A long list always helps select the right software from many products available for retail management. The buyer should remember to look at the existing software and prioritize asking what problem the new software can solve. A long list must consist of products that qualify metrics like required feature offerings, reviews and ratings from buyers, vendor add-ons, price points, and its overall reputation in the category.

**Create a short list**

A short list narrows down the options available on the long list. It is generally done by mapping existing requirements to the offerings of the software. A short list is generally created from a price point of view where the buyer selects a retail management system vendor as per the price quoted by the vendor, considering the product's budget.

**Conduct demos**

Software demos are crucial to understanding how compatible the product is with existing systems and processes. It helps meet the realistic expectations from the product. The buyer must consider asking the vendor to conduct a demo and involve an internal IT team or consultant before selecting and implementing the RMS in the business.

#### Selection of Retail Management Software

**Choose a selection team**

A team of department managers who will be using the software, IT personnel, or consultants is required for the selection process. Collaborative communication around different functionalities of the retail management solution and collecting individual feedback from the people involved help make a better decision. 

**Negotiation**

The negotiation process can happen upon receiving a price quote from the vendor. Depending on the available budget, the buyer can offer a price to the vendor considering all the RMS features or any add-ons. A successful negotiation means a courteous and constructive interaction that is a win-win for both parties.

**Final decision**

The final decision should be based on all the information collected, features offered, and price agreed by both parties involved in the purchasing process of the product.