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Retail Pro Reviews & Product Details

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Retail Pro Media

Retail Pro Demo - Retail Pro
Retail Pro
Retail Pro Demo - Retail Pro
Retail Pro is web-based and the full set of robust features is accessible on any mobile or desktop device.
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Retail Pro Reviews (32)

Reviews

Retail Pro Reviews (32)

3.8
32 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and user-friendly interface of Retail Pro, making it simple for staff to learn and operate. Many appreciate its robust inventory management and transaction capabilities, which enhance efficiency in retail environments. However, some users note that the reporting module can be complicated, requiring vendor assistance for customization.
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Roshnie G.
RG
Vendor Management Associate
Mid-Market (51-1000 emp.)
"One of the best software"
What do you like best about Retail Pro?

It's a quick software for billing. Billing process is really simple and the best part is if you need to get all the billing details, you can just get it in a click. Review collected by and hosted on G2.com.

What do you dislike about Retail Pro?

No con's about Retail pro. I have used it for 5 yrs and it is just amazing Review collected by and hosted on G2.com.

Mr H.
MH
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Best tools for customized emails template and easy to use."
What do you like best about Retail Pro?

We can send mails to our customers by the automated mood of this tool. We can make a different contact list on a single Mailchimp. Review collected by and hosted on G2.com.

What do you dislike about Retail Pro?

We only have one mail that we can use to send templated emails to customers, and also have limited templates. Review collected by and hosted on G2.com.

EE
Assistant Brand Manager
Mid-Market (51-1000 emp.)
"Wonderful experience with Retail Pro"
What do you like best about Retail Pro?

Retail Pro is a handy software to use as point of sale solution. In store level it provides a facility to register transaction and transfer the items one branch to the other. The staff can grant discounts within their allowed limit. If the stores on sale, prices can be updated to another price level and schedule it to be activated on certain date. It has comparatively clear interface where users can select the options they need without a hassle. Review collected by and hosted on G2.com.

What do you dislike about Retail Pro?

You need to get vendor side support to implement the system and need to consider separate tool to import and create new items to the database. Additionally sometimes the polling from the store side will not complete and might need to do it manually again. Review collected by and hosted on G2.com.

TJ
Sales Executive
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"High standard Point of Sale solution"
What do you like best about Retail Pro?

Retails pro V9 provides end to end, point of sale facility with the great visibility on inventory management and shipment receiving. As a point of sale software it's extremely user friendly. Transaction recording speed is admirable. Functions like stock aging, shipment batch recording are extremely useful for organization operates on retail industry. Review collected by and hosted on G2.com.

What do you dislike about Retail Pro?

The reporting module is extremely complected and highly technical. Customization of the reports always has to be consulted with the vendor company and pricing scheme is not suitable for every level of organizations. The software support services should be improved. Review collected by and hosted on G2.com.

SUMIT S.
SS
Senior RPA Developer
Computer Software
Small-Business (50 or fewer emp.)
"It is the most handy application."
What do you like best about Retail Pro?

Best about Rpro is that it's so flexible & light. Rpro is open and all the queries are easily available over the net. Rpro is easy and anyone can automate through its academy and lessons. Rpro has ease of use, ease of customization, ease of delivery. Rpro is the most preferred tool because of its simple and handy GUI. The GUI is the most important part of this tool because they simplify my work to much extent. Review collected by and hosted on G2.com.

What do you dislike about Retail Pro?

Sometimes the reports are not generated. Also some of the buttons get disabled because of that the reports cannot be fetched.This is one of the finest tool for Sales but it needs improvement. Review collected by and hosted on G2.com.

CD
Marketing Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best Point of Sale software for department stores"
What do you like best about Retail Pro?

Retail Pro uses as point of sale software for our department stores. It helps to register sales, returns, exchanges and process payments either card, cash or split. The easy to use interface is extremely helpful for sales staff to register transactions in minimum time. It provides various options to filter and select an item from the inventory. The transfer option used to send items which is not available in one location to other. Review collected by and hosted on G2.com.

What do you dislike about Retail Pro?

The reports of the Retail pro is extremely complicated process which can cost significant amount of money at every customization. The support is not skillful enough to solve issues instantaneously. The new reporting dashboard is way expensive. Review collected by and hosted on G2.com.

TW
System Administrator
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Most comprehensive POS solution"
What do you like best about Retail Pro?

Retail Pro 9 reporting and analysis system is something worth to be mentioned. it provides more customized reports to be generated. additionally, They have upgraded the inventory management as well. Retail pro allows the batch indication to the item too. User friendly interface allows most of the staff to adopt to the system with minimal time. Review collected by and hosted on G2.com.

What do you dislike about Retail Pro?

Even though the RetailPro9 provides fascinating reporting and analysis system, report customization is quite complicated. Not like the previous versions, it far more in to technical. There are some predefined customized to use yet if the business requires more complicated report it is hard to make one. Implementation period is little bit lengthy and it needs great amount of vendor support to go live. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market (51-1000 emp.)
"Extensive, but antiquated."
What do you like best about Retail Pro?

There is a great deal of information and data that you can find in the reports sections of RetailPro. Review collected by and hosted on G2.com.

What do you dislike about Retail Pro?

The interface is slow and very 90s. It doesn't feel like a modern POS at all. Review collected by and hosted on G2.com.

Marc B.
MB
Application Consultant
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Application consultant"
What do you like best about Retail Pro?

It's full of option .i like more prism

They keep upgrade it .

They have assistance always

Based on oracle db Review collected by and hosted on G2.com.

What do you dislike about Retail Pro?

Some little bugs nut they keep fix and they take responsibility of it

It's a little bit heavy Review collected by and hosted on G2.com.

WM
Retail Cashier
Consumer Goods
Mid-Market (51-1000 emp.)
"Diverse mode of payment accepted."
What do you like best about Retail Pro?

Because it accepts payment from various means customer find it better to do business with us as they don't have to have money in cash. Review collected by and hosted on G2.com.

What do you dislike about Retail Pro?

It needs some training and tutorial so as to be able to use it effectively. Review collected by and hosted on G2.com.

Pricing

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