--- title: KORONA POS Reviews meta_title: 'KORONA POS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 70 reviews by the users' company size, role or industry to find out how KORONA POS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 70 scale: '5' date_modified: '2026-07-13' parent_category: name: POS url: https://www.g2.com/categories/pos --- # KORONA POS Reviews **Vendor:** COMBASE USA **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 4.7/5.0 **Total Reviews:** 70 ## About KORONA POS Developed by COMBASE, KORONA POS is a cloud-based point of sale built for retailers, quick-service dining, and ticketing businesses. It was built to help businesses automate operations, gain insight into performance, and effectively scale. KORONA POS software comes with a user-friendly and fully customizable front-end cashier system. Users can create unique button layouts, change prices and buttons, add images and descriptions, set different user permissions, add automated prompts, and adjust the customer-facing screen with different messaging, loyalty logins, or advertising. The back-end of KORONA POS, called KORONA Studio, offers merchants vast inventory management features, custom sales reporting and KPI metrics, employee management, vendor relations, gift card management, promotions, ticketing features, loss prevention features, self-checkout solutions, RFID technology, and modern payment options. It's also fully integrated with card processing, eCommerce, accounting, payroll and scheduling apps, and CRM systems and contains an open API through which any merchant or partner can build any integration to KORONA POS. KORONA POS is a subscription-based cloud POS system. Each account is billed by the number of terminals and includes automated updates, full customer support, and no additional fees. The KORONA POS cloud is updated quarterly with new features and integrations. Merchants can also use existing hardware solutions that run on Windows or Linux operating systems. Customer support is included in every subscription and is reachable promptly by phone, chat, and email, and emergency phone support is available 24/7. KORONA POS also provides an in-depth product manual (https://manual.koronapos.com/) and video tutorials on its YouTube channel (https://www.youtube.com/playlist?list=PLtUxCVhwpmcpahIMGY5pzEvSTQVlNTAAy). ## KORONA POS Pros & Cons **What users like:** - Users appreciate the **responsive customer support** from KORONA POS, quickly resolving issues and providing clear assistance. (14 reviews) - Users find KORONA POS to be **easy to use** , allowing for quick setup and smooth operations across multiple locations. (13 reviews) - Users commend the **efficiency** of KORONA POS, appreciating its quick setup and valuable daily insights for marketing strategies. (13 reviews) - Users appreciate the **smoother transition and stability** of KORONA POS, enjoying its efficiency and real-time insights. (11 reviews) - Users highlight the **reliability** of KORONA POS, noting its stable performance and ease of use for tracking inventory. (10 reviews) - Inventory Management (9 reviews) - Customization (8 reviews) - Users appreciate the **effective reporting tools** of KORONA POS, enabling real-time data insights for better decision-making. (8 reviews) - Simple (8 reviews) - Users praise the **professionalism of the staff** , highlighting their friendliness, responsiveness, and exceptional support throughout their experience. (8 reviews) **What users dislike:** - Users find the **difficult learning curve** of KORONA POS frustrating, impacting their ability to efficiently use the system. (6 reviews) - Users find the **limited customization** options of KORONA POS frustrating, impacting their ability to tailor the system effectively. (3 reviews) - Users express concern over the **limited features** of KORONA POS, highlighting issues with promotions and necessary functionality. (3 reviews) - Users report **slow performance** due to technical glitches and complex navigation after software updates. (3 reviews) - Users find the **outdated UX design** of KORONA POS frustrating, with requests for a more modern interface and streamlined workflows. (3 reviews) - Integration Issues (2 reviews) - Users experience **ineffective inventory management** due to persistent bugs and cumbersome software updates affecting usability. (2 reviews) - Limited Reporting (2 reviews) - Setup Difficulty (2 reviews) - Technical Issues (2 reviews) ## KORONA POS Reviews ### 1. Versatile POS with Excellent Features but Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Johny B. **Reviewed Date:** January 22, 2026 **What do you like best about KORONA POS?** I like KORONA POS because it offers real-time inventory tracking, detailed reports, and stable performance. It's easy to use, customizable, and works reliably without the need for long-term contracts. I also enjoy its responsive customer support, flexible integrations, offline mode reliability, and the ability to manage multiple stores from one dashboard. **What do you dislike about KORONA POS?** The interface could be more modern, reporting customization is somewhat limited, and advanced features can take time to learn for new users. Some workflows could be streamlined to reduce clicks, integrations with third-party apps could be expanded, and more built-in templates or guided setup would help new users get started faster. **What problems is KORONA POS solving and how is that benefiting you?** I use KORONA POS to streamline sales, inventory, and customer tracking. It speeds up checkout, reduces inventory errors, and provides real-time transaction management and reporting, which is ideal for small retail and service businesses. ### 2. KRONOS POS: No Processing Fees, Advanced Inventory, and Offline Mode **Rating:** 5.0/5.0 stars **Reviewed by:** Kamaran R. | Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about KORONA POS?** What I like best about KRONOS POS is that it has no credit card processing fees, offers advanced inventory management, provides transparent pricing, and includes offline functionality. **What do you dislike about KORONA POS?** What I dislike about KRONOS POS is its steep learning curve, the lack of a built-in credit card processor, limited customization and integration options, and occasional technical glitches that can lead to sluggish performance. **What problems is KORONA POS solving and how is that benefiting you?** KORONOS POS has been helping me address stockouts, unpredictable fees, and slow checkout speeds. It includes automated reordering, lets me choose the most affordable processor options, and is designed for fast-paced checkout environments. ### 3. Unreliable System, Unsustainable Support Model, No Accountability **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about KORONA POS?** Support was responsive and usually quick to reply. The software has a lot of features on paper and the initial sales process was smooth. **What do you dislike about KORONA POS?** The system was unreliable when deployed—WiFi connectivity issues, unresponsive screen elements, and key functions failing on launch day. While support was responsive, they rarely explained how to fix problems—only did it for me—which left us dependent on them for every issue. I made it clear in the sales process we couldn’t connected via Ethernet and an wifi adapter was not included initially. After receiving the required WiFi adapter more than a month after the hardware, we couldn’t properly test within the return window. Despite never using the system in production, they refused a return. EDIT: The employee who responded to my review was never in contact with me at all throughout the entire process. They responded with blatant lies and false assumptions, like that I never tested the Wi-Fi in store or that the machine was sitting in my home for 4 months. This isn’t true. The Wi-Fi worked when tested in store, but the POS would restarted and not recognize the Wi-Fi dongle, so I’d have to unplug the Wi-Fi dongle, restart the pos, and then set it up again every time. This is a huge pain for any employee to deal with and incredibly unreliable. The 30 day return policy is put in place to allow customer ample time to set up the system. This isn’t even time for a small business that also has other priorities besides just setting up a new POS system. Couldn’t recommend this POS less. I have a background in computer science and the technology they are using is ancient, and their API is one of the most poorly set up database systems I’ve ever seen in my experience. They also consistently had menus appear in German because their parent company is based in Germany. This is just all around an unacceptable company and I will steer everyone I know away from them especially because of how they handled our interactions and the blatant disrespect and lies in their response to my review. **What problems is KORONA POS solving and how is that benefiting you?** While it aims to provide a customizable POS system for retail and hospitality, we weren’t able to benefit from it due to persistent hardware and connectivity issues. The system never became usable in our live environment, so unfortunately, we saw no tangible benefits **Official Response from Michael Chalberg:** > This customer did not mention in the sales process that they would be using WiFi in their live environment. Once they informed us of that (after receiving their POS), we provided them with a WiFi dongle, which they never tested on site. They had the equipment set up at their home for 4 months, and everything was working well other than what appeared to be a very small unresponsive area in the top middle of their touch screen. We offered to fix the issue through a standard RMA and the customer declined. When the customer eventually took the POS on site, they could not get the POS connected to their WiFi network. They did not seek assistance from our support team to get it connected and rebuffed our attempts to get it sorted, despite connectivity problems not being an issue with the POS and typically quite simple to fix. It was after this point that they requested a full refund. We have a 30-day return policy on hardware and do not believe their circumstances warrant extending the return policy. We appreciate the kind words about our support team, and we'd still like the opportunity to help you troubleshoot your WiFi network, as we were never given the chance. ### 4. Impressed from the Outside Looking In **Rating:** 5.0/5.0 stars **Reviewed by:** Gilberto G. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about KORONA POS?** Although I'm not currently using KORONA POS, I’ve spent a lot of time researching options for our next point-of-sale system, and KORONA continues to stand out. What really caught my attention is how customizable it seems, along with the consistent praise for their responsive customer support. It feels like a system built to grow with your business, not just serve it temporarily. **What do you dislike about KORONA POS?** As someone evaluating from the outside, the only hesitation is the learning curve some users mentioned, especially around reporting features. But honestly, I’d rather have a robust tool that takes a bit of effort to master than something too basic. **What problems is KORONA POS solving and how is that benefiting you?** While I haven’t onboarded it yet, I believe KORONA POS could drastically reduce our manual inventory headaches and streamline training for our seasonal staff. It’s clear from reviews that it can simplify operations without compromising on advanced features. ### 5. A Vast Improvement! **Rating:** 4.0/5.0 stars **Reviewed by:** Jason M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2024 **What do you like best about KORONA POS?** We switched over from an older POS to Korona almost 5 years ago. The system is great! Fast, efficient, customizable, and has great reporting tools as well! We use it everyday, with only minor issues here and there. A quick call to the support staff will always fix it, they are are very friendly and based in the USA! **What do you dislike about KORONA POS?** The system software is originally from Germany, so there was a slight learning curve trying to figure out POS button sequences. It's the most efficient, but it takes some getting used to. There are also a lot of features, which is a plus, but they aren't all explained very well without multiple emails/calls with the support team. **What problems is KORONA POS solving and how is that benefiting you?** Korona revolutionized how we did business in our Museum gift shop. The retail/inventory systems are top notch and far and away better than what we were using. **Official Response from Michael Chalberg:** > Thanks for your feedback, Jason! We're glad you love the switch to KORONA POS and are always here if you have questions about any of the different terminology or layouts. ## KORONA POS Discussions - [What is KORONA POS used for?](https://www.g2.com/discussions/what-is-korona-pos-used-for) - 1 comment - [View KORONA POS pricing details and edition comparison](https://www.g2.com/products/korona-pos/reviews?filters%5Bsentiment_snippet%5D=1910648&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+15%3A02%3A02+-0500&secure%5Bsession_id%5D=08e73ecb-4afa-4138-95fa-0a6121784d8c&secure%5Btoken%5D=97e0eeb63288a082f0863539136a0aef92897c02cb9ccd793938dbfe32b4ce27&format=llm_user) ## KORONA POS Integrations - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) - [LaTeX](https://www.g2.com/products/latex/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Stax Bill (formerly Fusebill)](https://www.g2.com/products/stax-bill-formerly-fusebill/reviews) ## KORONA POS Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store ## Top KORONA POS Alternatives - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (353 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,182 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (352 reviews)