Best Remote Monitoring & Management (RMM) Software - Page 3

RMM Central

ManageEngine RMM Central empowers Managed Service Providers (MSPs) to optimize IT management through real-time monitoring, efficient remote support, and automation. By consolidating network performance monitoring, fault management, configuration management, inventory tracking, patch management, software deployment, and desktop sharing into a single platform, ManageEngine RMM Central enhances technician productivity, reduces operational costs, and streamlines complex IT tasks.

Average Rating: 4.3/5.0

Total Reviews: 3

KairosLink

KairosLink is an RMM and ITSM platform for MSPs and IT teams. Remote access, monitoring, patching, service desk, Microsoft 365 and security run from one multi-tenant panel, so technicians stop paying for and switching between tools that do not share data. REMOTE CONTROL THAT WORKS WHEN NOBODY IS THERE Connect in seconds from the web panel to any managed computer, with nobody on the other side. See the Windows logon screen, enter credentials remotely and keep working after the session change. The viewer reconnects on its own and survives a remote logoff. Traffic runs encrypted over secure WebSocket on port 443, so it works through restrictive firewalls without asking the customer for a VPN or an open port. Screen Wall shows up to 16 live screens at once with one-click remote control. WINDOWS, LINUX AND MACOS Patch management covers Windows, Linux and macOS. On Windows it uses the native Windows Update API for scan and history, with real per-patch progress and no automatic reboots. The Linux agent is a native binary running as a systemd service: inventory, installed software, systemd units, processes, monitoring with alerts, cron and timers, remote file explorer, bash, and patching with apt (Debian family) and dnf (Red Hat family). Windows endpoints also get an interactive remote terminal with audited, replayable sessions. AI WITH A HUMAN IN THE LOOP Describe the task in plain language and the AI writes the script. The technician reviews and approves it before it runs, and every execution stays in the audit trail. SERVICE DESK IN THE SAME PLACE AS THE FIX Tickets with statuses, priorities, SLA policies, multiple technicians, internal notes, live time tracking and per-customer hour banks with alerts at 80% and 100%. Connect to the machine from the ticket in one click. Problem management groups tickets that share a root cause. Customers get their own portal with equipment, monitoring, patches and tickets, isolated from your panel. MICROSOFT 365, MULTI-TENANT One tenant connection per customer through admin consent. Synchronised users, assigned licences and Intune-managed devices, plus a licence table with purchased, assigned and available units. The access diagnostic runs deterministic checks with findings from a fixed catalogue: the same data always produces the same findings. The module is read-only inside the customer tenant. SECURITY AN MSP CAN SELL Security posture scoring per computer and per customer with centralised Microsoft Defender management. AES-256 credential vault with per-folder permissions and audit log. DNS web filtering on the endpoint, per computer, Active Directory group or organizational unit. Active Directory assessment with a 0 to 100 score and PDF report, and GPO-based agent deployment with rollback. From KairosEnterprise: DLP with USB device control, data classification, content inspection and channel control. WHITE LABEL BY DEFAULT Patching, time and ticket reports export to PDF with your logo and company name, plus CSV. PLANS KairosStarter USD 36/month (10 endpoints, 3 technicians). KairosPro USD 105/month (30 endpoints, 5 technicians). KairosBusiness USD 300/month (100 endpoints, 10 technicians). KairosEnterprise USD 1,057/month (500 endpoints, unlimited technicians, DLP, Dedicated Account Manager, assisted onboarding, priority support). KairosEnterpriseFlex: custom pricing and contractual limits, adding corporate SSO, dedicated infrastructure and custom onboarding and migration. 14-day free trial, no credit card required.

Average Rating: 5.0/5.0

Total Reviews: 2

Canopy

Canopy provides remote monitoring and management software for connected products like self-service kiosks, POS systems, security systems, and restaurant technology. Product and technical support teams use Canopy to automate remote device management and proactively fix downtime, reducing costs and protecting resources. Canopy enables automated resolutions by connecting to and collecting data from every endpoint. This makes it possible to manage hardware, software, peripherals, OS, power, network settings, and more. Canopy is easily integrated into existing enterprise systems and offers workflow automation that can be configured to any set of hardware and software. These workflows can be used to automate resolutions, integrations, provisioning and enrollment. Learn more at gocanopy.com.

Average Rating: 5.0/5.0

Total Reviews: 1

Computicate PSA

PSA software simplified - Computicate PSA is the go-to PSA platform for IT service providers that want to: - Automate their Billing and Save Hours per Week - Boost revenue with Automatic Time Tracking - Get access to Integrated RMM/PSA Ticketing - Do their Monthly Billing in just a few clicks - Get access to Effective Dashboards and powerful KPIs And lots more. Find out why Computicate PSA is the Most Cost-Effective Tool for Tech Companies by signing up for a free live demo.

Average Rating: 5.0/5.0

Total Reviews: 1

Faronics Cloud

Faronics is a Canadian software company headquartered in Vancouver, with a global footprint spanning over 150 countries. Established in 1996, Faronics has been at the forefront of delivering IT management and security solutions for organisations with shared computing environments. Our products are trusted by thousands of schools, libraries, and businesses worldwide to simplify endpoint control, reduce IT costs, and improve user experience. Faronics Cloud is a centralised platform that delivers a comprehensive suite of services for endpoint management, security, and control. It includes solutions such as Deep Freeze for system restore, Software Updater for automated application updates, WINSelect for policy enforcement, device monitoring, power management, and much more. Everything is managed via a cloud-based console, accessible from any browser, allowing IT teams to oversee and control their entire network remotely and securely. The primary value of Faronics Cloud lies in its ability to streamline IT operations and reduce the time and effort needed to manage multiple endpoints. It is especially powerful in environments with high user turnover or shared devices, such as schools, universities, and training centres. By automating routine tasks, enforcing policies, and ensuring system consistency, Faronics Cloud helps IT teams stay proactive, reduce downtime, and maintain secure, standardised computing environments with minimal manual intervention.

Average Rating: 4.8/5.0

Total Reviews: 4

Helios

Helios is an AI-native RMM (remote monitoring and management) and PSA platform built for managed service providers. It brings monitoring, security, patching, remote access, Microsoft 365 and a full helpdesk into one hosted platform, with AI that spots problems, fixes them and closes the ticket. Helios is built around AI, not retrofitted. AI Ops answers questions about the fleet in plain English and acts on them, forecasts which disks will fill and when, and correlates alerts so one outage raises one ticket instead of twenty. Self-healing automation runs the fix, records what changed and closes the ticket when the alert clears. A built-in AI service desk agent triages inbound email and drafts the reply straight into the customer's existing thread. Included on every plan: patch management (Windows and third-party), Microsoft Defender security monitoring, Microsoft 365 health, one-click remote access, branded client portals, AI-generated QBRs, asset lifecycle and backup monitoring. The agent runs on Windows, Windows Server, macOS and Linux, and every build is code-signed. Pricing is flat per plan, not per technician. Launch £4 per device a month (5 to 25 devices, £20 minimum), Starter £99 (50 devices), Growth £199 (250 devices), Scale £399 (unlimited). White-label client portal on Growth and Scale. 14-day free trial, no credit card.

Average Rating: 5.0/5.0

Total Reviews: 1

Level RMM

Level gives your IT team the flexibility and security to manage, monitor, and control your endpoints from anywhere in the world.

Average Rating: 5.0/5.0

Total Reviews: 1

O&O Syspectr

O&O Syspectr monitors your Windows systems in the background and immediately communicates possible problems – detecting problems before they cause pain. In addition, with O&O Syspectr you get a comprehensive overview and deep insights into your Windows infrastructure. You can have all relevant system information displayed at any time: hardware, software, levels and health status of the hard disks, connection status as well as internal and external IP addresses and much more. O&O Syspectr does not only monitor, but also helps you actively: with the integrated Remote Desktop, you can always help your users directly on their PC. The administration takes place at O&O Syspectr via the web browser. Any current browser can be used on any Internet-enabled device. Because the application is fully web-based, no additional software or plug-ins are required. This also applies to the Remote Desktop, which also runs completely in the browser.

Average Rating: 4.1/5.0

Total Reviews: 7

Rev.io

Rev.io is the only provider to seamlessly integrate native communications billing, PSA, RMM, EDR and secure payment processing, delivered through a single AI-native platform. Purpose-built for IT MSPs, Telecom and Cloud Communications Service Providers, Security Integrators and other field service businesses, Rev.io empowers organizations to streamline operations, accelerate revenue growth, and deliver standout customer experiences across the entire service lifecycle. Rev.io’s next-generation platform was built with AI at it's core. From intelligent ticket routing, predictive scheduling, and automated dispatching to dynamic billing, anomaly detection, and real-time analytics, AI in Rev.io drives smarter decisions, reduces manual work, and improves operational efficiency. With Rev.io, providers manage the full customer journey - from quote to cash - within a single, unified, cloud-based solution. The platform automates onboarding, ticketing, inventory tracking, usage-based and recurring billing, tax compliance, secure payments, and performance reporting. Built for flexibility and scalability, Rev.io helps businesses launch new services faster, adapt to market shifts, and grow with confidence. Trusted by thousands of service providers nationwide, Rev.io combines deep industry expertise with a future-focused roadmap and a commitment to client success. With AI embedded throughout, Rev.io is redefining what modern service providers can achieve. Rev.io provides service providers a single platform for: • Customer management • Quoting • Ticketing • Time tracking • Scheduling • Dispatch • Inventory management • Project management • Billing (recurring and usage-based) • Payments Processing • Customer Portal • RMM • EDR • Cloud Backup • Intelligent Reporting & Analytics • AI Assistant • Mobile Application Learn more about the Rev.io platform and schedule your personalized demo at www.rev.io

Average Rating: 3.9/5.0

Total Reviews: 14

Zecurit

Zecurit is a cloud-based endpoint management platform designed for IT teams and service providers to centrally manage and secure organizational devices. The platform provides real-time visibility into hardware and software inventory, streamlined software deployment, remote device actions, configuration enforcement, endpoint monitoring with alerts, automation and scripting, compliance reporting, and device enrollment through a single centralized console.

Average Rating: 5.0/5.0

Total Reviews: 4

Allocentra

Allocentra is remote monitoring and management software that consolidates IT operations tools into a unified dashboard. It integrates remote monitoring, ticketing systems, patch management, and alerting functionality, eliminating the need for multiple subscriptions and logins. The monitoring feature provides real-time visibility across device fleets, showing hostname, operating system, patch status, and last-seen information, with bulk agent updates and deployments. The ticketing system tracks tickets by priority, status, and client context, with email-to-ticket conversion and SLA breach tracking. Patch management includes policy configuration, scheduled deployments, compliance tracking, and health grading per client. Reporting generates branded PDF reports on patch compliance, uptime, and asset inventories. Allocentra supports unlimited endpoints and offers features like API access, SAML single sign-on, role-based controls, and webhook integrations.

Auto Shutdown Manager

Avast Business Managed Workplace

AxXtori

AxXtori is a remote monitoring and management (RMM) tool for Windows computers. An agent is installed on each managed computer and connects outbound to a web dashboard over an encrypted channel, so no VPN or port forwarding is required. The agent reconnects automatically after reboots and network interruptions. Features: interactive remote shell; file manager (browse, upload, download, move, delete); real-time CPU, RAM and disk monitoring; process manager; Windows services control; power control (shutdown, restart, log off); registry editor (Pro plan and above); system information and on-demand screenshots. Session visibility: while a session is active, a notification bar on the managed computer shows which module is in use, and the person at the computer can pause the session. The installer displays a notice that the software enables remote management before installation completes. Data handling: the agent does not collect telemetry or analytics. Screenshots, file contents and command output are streamed to the administrator's browser and are not stored on the service's servers. Administrative actions are recorded in a hash-chained audit log. A GDPR Article 28 Data Processing Agreement is available. Security: each agent has its own HMAC key;t; plugins are signed with Ed25519 andverified before execution; the agent-server connection uses SPKI certificate pinning; credentials on managed computers are protected with Windows DPAPI. Pricing: monthly plans. Plus $12 (up to 10 devices), Pro $25 (up to 25 devices), Ultra $45 (up to 50 devices).

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