
Remote monitoring and management (RMM) software allows IT teams to remotely oversee, control, and maintain systems, networks, and devices to ensure continuous performance and security. By eliminating the need for on-site access, RMM tools provide centralized visibility and control, enabling IT professionals to manage distributed environments efficiently.
This type of software is widely used by internal IT departments and managed service providers (MSP), particularly in organizations with remote employees or multiple office locations. Its ability to monitor a broad array of endpoints from a single dashboard makes it a vital solution for supporting dispersed IT infrastructures.
RMM software supports key strategic objectives such as improving operational efficiency, minimizing downtime, and addressing issues proactively. Real-time alerts and automated remediation capabilities allow IT teams to act before problems escalate, contributing to business continuity and scalability. RMM helps maintain consistent performance without constant manual intervention.
Often, RMM platforms integrate directly with help desk software and service desk software. This kind of integration allows performance data, alerts, and asset details to automatically feed into ticketing tools, helping IT teams respond to issues faster and more accurately.While help desks are focused on supporting users and resolving issues, RMM tools work in the background, constantly monitoring systems and handling routine maintenance. When paired together, they form a well-rounded IT operations setup. RMM tools often catch and even fix problems before anyone notices them, while the help desk handles communication and tracks the progress of each issue. The result is a more responsive, proactive, and data-driven approach to IT service management.
To qualify for inclusion in the Remote Monitoring and Management (RMM) category, a product must:
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
This description is provided by the seller.
Faronics is a Canadian software company headquartered in Vancouver, with a global footprint spanning over 150 countries. Established in 1996, Faronics has been at the forefront of delivering IT management and security solutions for organisations with shared computing environments. Our products are trusted by thousands of schools, libraries, and businesses worldwide to simplify endpoint control, reduce IT costs, and improve user experience. Faronics Cloud is a centralised platform that delivers a comprehensive suite of services for endpoint management, security, and control. It includes solutions such as Deep Freeze for system restore, Software Updater for automated application updates, WINSelect for policy enforcement, device monitoring, power management, and much more. Everything is managed via a cloud-based console, accessible from any browser, allowing IT teams to oversee and control their entire network remotely and securely. The primary value of Faronics Cloud lies in its ability to streamline IT operations and reduce the time and effort needed to manage multiple endpoints. It is especially powerful in environments with high user turnover or shared devices, such as schools, universities, and training centres. By automating routine tasks, enforcing policies, and ensuring system consistency, Faronics Cloud helps IT teams stay proactive, reduce downtime, and maintain secure, standardised computing environments with minimal manual intervention.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
This description is provided by the seller.
Gardiyan is a system operation management solution that enables secure end-to-end monitoring and management of the entire system in large work networks, informs system administrators in line with corporate policies and ensures that necessary measures are taken quickly. It enables end-user computers and servers to be managed from a single window regardless of the operating system (Windows, Linux, Mac). Gardiyan Cloud infrastructure has an advanced communication protocol that enables endpoints to be managed from anywhere at any time. Gardiyan minimizes damages caused by data leaks and unintentional applications that may occur on end clients, ensures successful resource management, and most importantly, prevents the use of multiple products for system management and security in hybrid networks. With its real-time monitoring feature, it continuously monitors the status of the network, servers, applications and devices. It analyzes system performance, detects anomalies and sends alerts against potential problems. This feature reduces the risk of downtime by providing rapid response to problems. It records system activities with detailed log management and analysis capabilities. These logs are processed with automated analysis and converted into meaningful reports. In this way, the root causes of operational disruptions can be easily identified and reports can be presented in accordance with regulations. The Gardiyan is compatible with cloud, on-premises and hybrid infrastructures. The system easily integrates into existing IT infrastructures and starts working without interrupting business processes. Its user-friendly interface and customizable dashboards allow technical teams to quickly access the necessary information. Gardiyan offers a practical, scalable and integrated solution to improve system performance, control operational processes and ensure security. Gardiyan offers a practical, scalable and integrated solution to increase system performance, control operational processes and ensure security without using different products and product groups such as Endpoint Management, Remote Desktop Connection, Patch Management, Operation Monitoring with SIEM and SOAR Solutions. Gardiyan Modules: Gardiyan Client Management Gardiyan Network Management Gardiyan Report Management Gardiyan Patch Management Gardiyan PAM Gardiyan SOC Gardiyan MDM Gardiyan Identity Management
This description is provided by the seller.
This description is provided by the seller.
LynxTrac is a modern, cloud-based Remote Monitoring and Management (RMM) platform that helps IT teams and MSPs proactively monitor, automate, and secure their infrastructure. It combines real-time monitoring, log intelligence, remote desktop, and IT automation into one powerful SaaS platform — enabling IT professionals to detect issues early, deploy fixes automatically, and ensure continuous uptime across servers, applications, and endpoints. Built for scalability and simplicity, LynxTrac provides: - Centralized monitoring of servers, endpoints, and network components - Live log analysis and anomaly detection to pinpoint issues faster - Automation workflows for patching, deployments, and service recovery - Remote access & file management for instant troubleshooting - Custom alerts, dashboards, and reports for full operational visibility Whether you’re an MSP managing multiple clients or an enterprise IT team maintaining critical systems, LynxTrac helps you reduce downtime, improve efficiency, and simplify IT operations — all from a single, intelligent dashboard.
This description is provided by the seller.
This description is provided by the seller.
Medulla Open Source RMM: Secure, Real-Time Workstation Management In today’s fast-paced IT landscape, gaining full control over your workstations is essential—whether you’re an IT professional, MSP, or business owner. Medulla is an open source RMM (Remote Monitoring and Management) platform designed to put you back in control, offering a robust, flexible, and cost-effective alternative to proprietary solutions. With Medulla, you can monitor and manage every workstation on your network in real time. Thanks to the power of the XMPP protocol, all communication between your management dashboard and your devices is secure, instant, and reliable. This ensures you receive live alerts, status updates, and can initiate remote actions whenever needed—without ever depending on a proprietary editor or vendor-locked software. Why Choose Medulla? Choosing Medulla means breaking free from vendor lock-in and enjoying unparalleled flexibility. You’re no longer tied to expensive, closed-source editors that limit your options and increase your costs. Instead, you benefit from a solution built on open standards, ensuring compatibility with a wide range of devices and systems. Key Benefits: • Complete Workstation Control: Manage every device from a single, intuitive dashboard. • Real-Time Monitoring: Stay ahead of issues with instant alerts and live status updates. • Enhanced Security: All communication is encrypted, keeping your data and devices protected. • Scalability: Medulla adapts to your needs, whether you manage a handful of workstations or a large enterprise network. • Cost Savings: Reduce IT management costs by eliminating the need for expensive proprietary software. Who Can Benefit? Medulla is ideal for IT teams, managed service providers (MSPs), and businesses of all sizes. Whether you need to streamline operations, improve security, or simply gain more visibility over your network, Medulla is designed to help you achieve your goals. Trusted by IT Leaders Medulla is recognized as one of the only systems on the market that truly meets complex enterprise needs—alongside SCCM and ALTIRIS—but at a fraction of the cost, thanks to its open source model. According to Alain Burgos, Director of Information Systems: “Only three systems on the market fit our requirements: SCCM, ALTIRIS, and MEDULLA. MEDULLA is free software with incomparable cost efficiency.” Gilles Ausseresse, Head of Infrastructure & Schools, highlights: “Excellent responsiveness from the vendor, both in corrective support and in implementing new features.” Patrick Noel, R.S.I., notes: “Medulla is a huge time-saver for our technical team at the hospital.” Frank Gadin, Operational Manager, adds: “The strength of Medulla is its ability to manage more than 100,000 workstations across 150 subsidiaries, with several million updates per year, integrated with our OCS/GLPi asset management for a complete open source ITSM solution.” Empower Your IT Team Today Experience the freedom and flexibility of open source workstation management. With Medulla, you’re in complete control—monitoring, managing, and securing your workstations has never been easier or more cost-effective. Discover the future of workstation management with Medulla: • Official Website: https://medulla-tech.io • Documentation: https://docs.medulla-tech.io Try Medulla today and see the difference for yourself!
This description is provided by the seller.
This description is provided by the seller.
Never miss an important event on your Windows systems. As soon as something happens, you will receive a notification and you can react immediately, even when you’re on the road. You have access from everywhere simply over your browser. Manage your systems from your Smartphone, Tablet, Notebook or from your Desktop PC. Get more out of your systems by identifying and fixing performance bottlenecks. Just a few mouse clicks is all it takes. Setup takes less than five minutes: register, install it and you’re done. And that goes for an unlimited number of PCs, Servers and virtual machines.
This description is provided by the seller.
This description is provided by the seller.
OwnyIT is a suite of different IT security software.
This description is provided by the seller.
This description is provided by the seller.
La plateforme centralisée des professionnels de l’IT en mode SaaS
This description is provided by the seller.
This description is provided by the seller.
TeamViewer ONE unites 1E’s breakthrough DEX capabilities and TeamViewer’s legendary remote connectivity solutions to create the world’s first proactive IT platform. With enterprise-grade remote support, deep endpoint visibility, real-time monitoring, AI-powered insights, and automated remediation, TeamViewer ONE resolves issues before they disrupt your operations. It delivers seamless, uninterrupted work from a single, infinitely scalable platform, elevating IT from reactive response to proactive service
This description is provided by the seller.
This description is provided by the seller.
MPA Tools — developed by Veles Software — is an agentless, unified endpoint-management and remote administration platform that gives IT teams full visibility and control over their device ecosystem. It allows administrators to manage Windows workstations, servers, and cloud devices — whether they are on-premises, hybrid AD-joined, or Entra/Intune-managed — from a single intuitive console, without needing to deploy agents on each device. MPA Tools offers deep integration with major Microsoft management systems — including Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM/SCCM), and Active Directory / Entra ID — consolidating device health, compliance, configurations, and operational data across different environments. Key capabilities include real-time health and status visibility, remote diagnostics and remediation (event logs, file system browsing, service and registry management, PowerShell execution, reboots, patch deployment), configuration comparison across devices, and automation via custom workflows. A modern differentiator is built-in AI support — MPA Tools can interpret error codes (even uncommon ones), analyze configuration and health data, and provide intelligent actionable insights, reducing troubleshooting time and enabling faster issue resolution. In sum, MPA Tools is designed to simplify and streamline endpoint management and IT administration: it removes overhead (no agents or backend infrastructure required), delivers a comprehensive environment-wide overview, and empowers IT teams to respond to issues proactively — all of which helps reduce operational costs and minimize downtime, while preserving security and compliance.
This description is provided by the seller.








