# Best Enterprise Remote Monitoring & Management (RMM) Software

## How Many Remote Monitoring & Management (RMM) Software Products Does G2 Track?

**Total Products under this Category:** 55

### Category Stats (Aug 2026)

- **Average Rating:** 4.53/5 (↑0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** RMM Central (+8.33%) - Among all products in this category, RMM Central recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Remote Monitoring & Management (RMM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 18,000+ Authentic Reviews
- 55+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Remote Monitoring & Management (RMM) Software
 ![G2 Grid® for Remote Monitoring & Management (RMM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.png?focus%5B%5D=25671&focus%5B%5D=16222&focus%5B%5D=2397&focus%5B%5D=68034&focus%5B%5D=126474&focus%5B%5D=1286574&focus%5B%5D=70792&focus%5B%5D=1646606)

Highlighted products: NinjaOne, Atera, TeamViewer, Datto RMM, Acronis Cyber Protect Cloud, Ivanti Neurons for Unified Endpoint Management, Action1, and Milvus TI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=atera&focus%5B%5D=teamviewer&focus%5B%5D=datto-rmm&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=ivanti-neurons-for-unified-endpoint-management&focus%5B%5D=action1&focus%5B%5D=milvus-ti&segment=enterprise)

**Sponsored**

### Rootly

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on production AI agent that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like NVIDIA, Replit, Elastic, Canva, Clay, DoorDash, SoFi, and Superhuman.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1717&secure%5Bchosen_at%5D=2026-08-10T20%3A15%3A38Z&secure%5Bdisplayable_resource_id%5D=1040&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=164922&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=164922&secure%5Bresource_id%5D=1717&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fremote-monitoring-management-rmm%2Fenterprise&secure%5Btoken%5D=d6af3c7c3513a1476fb01722cbc1ac71378b028885ef9e5b30010b6fbcc2cccd&secure%5Burl%5D=https%3A%2F%2Fwww.rootly.com%2Fdemo&secure%5Burl_type%5D=custom_url)

### [NinjaOne](https://www.g2.com/products/ninjaone/reviews)

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.

**Average Rating:** 4.7/5.0

**Total Reviews:** 4,952

#### How Do G2 Users Rate NinjaOne?

- **Ease of Admin:** 9.1/10 (Category avg: 8.8/10)
- **Device Management:** 9.4/10 (Category avg: 9.3/10)
- **Service Management:** 8.6/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.4/10 (Category avg: 9.3/10)

#### Who Is the Company Behind NinjaOne?

- **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone)
- **Company Website:** www.ninjaone.com
- **Year Founded:** 2013
- **HQ Location:** Austin, Texas
- **Twitter:** @NinjaOne  
3,607 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=088d8f8972aca17db8b553b592039f99dd09562a773c2979f4e191848ab016f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6436301%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,376 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Owner
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 47% Medium, 45% Small

#### What Do G2 Reviewers Say About NinjaOne?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly.
- Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management.
- Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring.
- Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time.
- Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions.

##### Cons

- Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities.
- Users find the **search function lacking** , and the interface can confuse end users with unclear icons.
- Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options.
- Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking.
- Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne.

#### What Are Recent G2 Reviews of NinjaOne?

**["Impowered Our MSP to Resolve Issues Quickly and Grow Quickly"](https://www.g2.com/survey_responses/ninjaone-review-10168731)**

**Rating:** 4.5/5.0 stars

_— Robert M._

[Read full review](https://www.g2.com/survey_responses/ninjaone-review-10168731)

**["Revolutionalised Our Workflows"](https://www.g2.com/survey_responses/ninjaone-review-8785777)**

**Rating:** 5.0/5.0 stars

_— Drew B._

[Read full review](https://www.g2.com/survey_responses/ninjaone-review-8785777)

#### What Are G2 Users Discussing About NinjaOne?

- [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments
- [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) - 3 comments
- [What does Dropsuite Backup?](https://www.g2.com/discussions/what-does-dropsuite-backup) - 1 comment

### [Atera](https://www.g2.com/fr/products/atera/reviews)

Atera définit la catégorie de l'informatique autonome, où des agents d'IA résolvent des incidents techniques de bout en bout, sans qu'un technicien ne soit impliqué. La plateforme de gestion informatique native à l'IA d'Atera consolide la gestion à distance (RMM), le service d'assistance, la gestion des tickets, les rapports avancés et l'automatisation, permettant aux équipes informatiques et aux MSP de gérer et protéger l'infrastructure, d'automatiser les tâches et d'améliorer la qualité du service en réduisant les temps d'arrêt et en améliorant les SLA. L'agent autonome d'IA d'Atera, Robin, détecte, diagnostique, remédie et vérifie les incidents en agissant directement sur les appareils, serveurs, réseaux et mainframes, résolvant entièrement les incidents de niveau 1 et les incidents complexes de niveau 2. 1) Résolution sans attente. Robin ne se contente pas de suggérer ou d'assister, il agit et résout, de manière autonome, instantanément. 2) Couverture permanente, jour et nuit. Robin étend la portée de votre équipe 24h/24, résolvant les problèmes à 2h du matin aussi efficacement qu'à 14h, de sorte que votre équipe ne soit pas la seule ligne de défense pour lutter contre les temps d'arrêt. 3) Un technicien informatique personnel pour chaque employé. Un agent d'IA intelligent et conscient du contexte qui comprend votre environnement, s'adapte à chaque utilisateur et répond instantanément. Construit sur une architecture brevetée, Robin fonctionne comme un système d'action au sein de votre environnement d'entreprise existant, respectant les normes de sécurité et de conformité de niveau entreprise les plus élevées. Il est régi par des garde-fous configurables, une piste d'audit complète et des flux de travail d'approbation, de sorte que l'autonomie ne se fait jamais au détriment du contrôle. Plus de 13 000 organisations dans plus de 120 pays comptent sur Atera pour que leurs employés travaillent sans interruption. Découvrez comment Atera peut vous aider à atteindre une efficacité organisationnelle inégalée sur www.atera.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,226

#### How Do G2 Users Rate Atera?

- **Facilité d’administration:** 9.0/10 (Category avg: 8.8/10)
- **Gestion des appareils:** 9.0/10 (Category avg: 9.3/10)
- **Gestion des services:** 8.7/10 (Category avg: 8.5/10)
- **Surveillance à distance:** 9.2/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Atera?

- **Vendeur:** [Atera](https://www.g2.com/fr/sellers/atera)
- **Site Web de l'entreprise:** www.atera.com
- **Année de fondation:** 2011
- **Emplacement du siège social:** Tel Aviv
- **Twitter:** @AteraCloud  
1,675 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d38cf3be9c748c5d823f0616da1e9a35094eec1b19735765c7c4c229a7d79702&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F98739%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Propriétaire, Responsable informatique
- **Top Industries:** Technologie de l'information et services, Sécurité informatique et réseau
- **Company Size:** 55% Small, 31% Medium

#### What Do G2 Reviewers Say About Atera?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs trouvent qu'Atera est incroyablement **facile à utiliser** , rationalisant la gestion des postes de travail et des serveurs en un seul endroit.
- Les utilisateurs apprécient les **outils d'automatisation puissants** d'Atera, permettant une gestion efficace des postes de travail et des serveurs grâce à des scripts et un accès à distance.
- Les utilisateurs apprécient le **tableau de bord tout-en-un** d'Atera, qui simplifie leur flux de travail et améliore considérablement la productivité.
- Les utilisateurs apprécient l' **efficacité** d'Atera, notant que son automatisation et sa facilité d'utilisation simplifient la gestion de leurs appareils.
- Les utilisateurs apprécient la **surveillance proactive** d'Atera, améliorant l'efficacité avec un tableau de bord tout-en-un sans faille pour un meilleur flux de travail.

##### Cons

- Les utilisateurs notent des **fonctionnalités manquantes** comme les listes de contrôle et un contexte d'alerte insuffisant, compliquant leur expérience globale avec Atera.
- Les utilisateurs trouvent les **fonctionnalités limitées** d'Atera restrictives, surtout dans l'application mobile et les options de facturation.
- Les utilisateurs signalent que **des améliorations sont nécessaires** dans les changements d'interface d'Atera et la fiabilité de l'accès à distance, ce qui impacte les flux de travail.
- Les utilisateurs notent que **les temps de chargement des rapports et la personnalisation limitée** peuvent nuire à l'efficacité et à l'utilisabilité au sein d'Atera.
- Les utilisateurs soulignent les **problèmes de fonctionnalités** avec Atera, y compris les incréments de facturation peu pratiques et les changements d'interface perturbateurs.

#### What Are Recent G2 Reviews of Atera?

**["RMM facile à utiliser avec un patching puissant, un scripting et une vue centrale des appareils"](https://www.g2.com/fr/survey_responses/atera-review-13223481)**

**Rating:** 4.0/5.0 stars

_— Kyle R._

[Read full review](https://www.g2.com/fr/survey_responses/atera-review-13223481)

**["Surveillance stable, propre et facile avec IA intégrée"](https://www.g2.com/fr/survey_responses/atera-review-13213152)**

**Rating:** 4.5/5.0 stars

_— Dieter S._

[Read full review](https://www.g2.com/fr/survey_responses/atera-review-13213152)

#### What Are G2 Users Discussing About Atera?

- [À quoi sert Atera ?](https://www.g2.com/fr/discussions/what-is-atera-used-for) - 1 comment
- [Quel est le meilleur outil RMM ?](https://www.g2.com/fr/discussions/what-is-the-best-rmm-tool) - 1 comment
- [Est-ce que Atera est sûr ?](https://www.g2.com/fr/discussions/is-atera-safe) - 2 comments
- [Qu'est-ce qu'Atera RMM ?](https://www.g2.com/fr/discussions/what-is-atera-rmm) - 1 comment
- [Qu'est-ce que le logiciel Atera ?](https://www.g2.com/fr/discussions/what-is-atera-software) - 1 comment

### [TeamViewer](https://www.g2.com/products/teamviewer/reviews)

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,044

#### How Do G2 Users Rate TeamViewer?

- **Ease of Admin:** 8.9/10 (Category avg: 8.8/10)
- **Device Management:** 9.4/10 (Category avg: 9.3/10)
- **Service Management:** 9.4/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.3/10 (Category avg: 9.3/10)

#### Who Is the Company Behind TeamViewer?

- **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer)
- **Company Website:** www.teamviewer.com
- **Year Founded:** 2005
- **HQ Location:** Goppingen
- **Twitter:** @TeamViewer  
48,070 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ecae1c1749b1b5b63060d84138c5e550a373f67a37dee81701b6d78c4fc845&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479536%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,769 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Small, 34% Medium

#### What Do G2 Reviewers Say About TeamViewer?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration.
- Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective.
- Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support.
- Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices.
- Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations.

##### Cons

- Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use.
- Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance.
- Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings.
- Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability.
- Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels.

#### What Are Recent G2 Reviews of TeamViewer?

**["Awesome remote connecting software"](https://www.g2.com/survey_responses/teamviewer-review-6713136)**

**Rating:** 5.0/5.0 stars

_— Haritha C._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-6713136)

**["Remote support my customers "](https://www.g2.com/survey_responses/teamviewer-review-4988600)**

**Rating:** 4.5/5.0 stars

_— Fadi K._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-4988600)

#### What Are G2 Users Discussing About TeamViewer?

- [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote
- [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment
- [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments
- [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments
- [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor)

### [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

**Average Rating:** 4.5/5.0

**Total Reviews:** 791

#### How Do G2 Users Rate Datto RMM?

- **Ease of Admin:** 8.9/10 (Category avg: 8.8/10)
- **Device Management:** 9.2/10 (Category avg: 9.3/10)
- **Service Management:** 8.7/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.2/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Datto RMM?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** www.kaseya.com
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp  
17,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,471 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Director
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 64% Small, 32% Medium

#### What Do G2 Reviewers Say About Datto RMM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Datto RMM, enjoying seamless management and troubleshooting across multiple sites.
- Users appreciate the **automation capabilities** of Datto RMM, streamlining processes and enhancing efficiency in their workflows.
- Users value the **wealth of information** and **support** Datto RMM offers for managing customer devices efficiently.
- Users value the **seamless integrations** of Datto RMM, enhancing efficiency and streamlining management tasks significantly.
- Users value the **ease of remote access** in Datto RMM, enhancing support and monitoring capabilities effectively.

##### Cons

- Users experience **remote access issues** with Datto RMM, facing connectivity problems and slow recovery times.
- Users experience **slow performance** with Datto RMM, particularly with remote portal functionality and endpoint controls.
- Users face **feature issues** with Datto RMM, finding custom monitors challenging and installations problematic without admin rights.
- Users often feel overwhelmed by **missing features** , desiring stability and additional functionality within Datto RMM.
- Users find that Datto RMM **needs improvement** in modernizing its features, making updates, and enhancing usability.

#### What Are Recent G2 Reviews of Datto RMM?

**["Comprehensive Management with Limited Automation in Patches"](https://www.g2.com/survey_responses/datto-rmm-review-13210156)**

**Rating:** 4.0/5.0 stars

_— Ronald J._

[Read full review](https://www.g2.com/survey_responses/datto-rmm-review-13210156)

**["Powerful, Easy-to-Use Remote Monitoring and Automation for MSPs"](https://www.g2.com/survey_responses/datto-rmm-review-12813084)**

**Rating:** 4.0/5.0 stars

_— D S._

[Read full review](https://www.g2.com/survey_responses/datto-rmm-review-12813084)

#### What Are G2 Users Discussing About Datto RMM?

- [Is datto RMM secure?](https://www.g2.com/discussions/is-datto-rmm-secure)
- [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) - 2 comments
- [What RMM did datto?](https://www.g2.com/discussions/what-rmm-did-datto)
- [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) - 2 comments

### [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)

Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT.

**Average Rating:** 4.7/5.0

**Total Reviews:** 1,375

#### How Do G2 Users Rate Acronis Cyber Protect Cloud?

- **Ease of Admin:** 9.1/10 (Category avg: 8.8/10)
- **Device Management:** 9.7/10 (Category avg: 9.3/10)
- **Remote Monitoring:** 9.9/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Acronis Cyber Protect Cloud?

- **Seller:** [Acronis](https://www.g2.com/sellers/acronis)
- **Company Website:** www.acronis.com
- **Year Founded:** 2003
- **HQ Location:** Schaffhausen
- **Twitter:** @acronis  
94,498 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dfed911f15c75b6702b83ad383200829a52b1edbacc27b958946b137ca4df95d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13179%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,965 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, CEO
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 68% Small, 28% Medium

#### What Do G2 Reviewers Say About Acronis Cyber Protect Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Acronis Cyber Protect Cloud, enjoying streamlined management from a single console.
- Users appreciate the **quick and efficient backup solutions** of Acronis Cyber Protect Cloud, enhancing overall management.
- Users value the **ease of backup management** with Acronis, benefiting from a unified platform for all their needs.
- Users appreciate the **all-in-one protection** Acronis Cyber Protect Cloud offers for backup and cybersecurity needs.
- Users appreciate the **reliability** of Acronis Cyber Protect Cloud, noting its seamless backup and recovery capabilities.

##### Cons

- Users experience **slow performance** with Acronis Cyber Protect Cloud, particularly during backups and software interactions.
- Users find Acronis Cyber Protect Cloud **expensive** compared to competitors, with unclear pricing complicating decision-making.
- Users express concern over **poor customer support** , particularly with slow response times and lack of weekend availability.
- Users find the **complexity** of Acronis Cyber Protect Cloud's interface and pricing difficult to navigate initially.
- Users face **backup issues** with Acronis Cyber Protect Cloud, particularly with multiple large .pst files and limited weekend support.

#### What Are Recent G2 Reviews of Acronis Cyber Protect Cloud?

**["Easy Deployment, Intuitive Management, and Great Value"](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13120536)**

**Rating:** 5.0/5.0 stars

_— Jony d._

[Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13120536)

**["All-in-One Backup and Cybersecurity Platform That Streamlines MSP Operations"](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13071003)**

**Rating:** 5.0/5.0 stars

_— Hatem A._

[Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13071003)

#### What Are G2 Users Discussing About Acronis Cyber Protect Cloud?

- [What is Acronis Cyber Protect Cloud used for?](https://www.g2.com/discussions/what-is-acronis-cyber-protect-cloud-used-for) - 2 comments

### [Ivanti Neurons for Unified Endpoint Management](https://www.g2.com/products/ivanti-neurons-for-unified-endpoint-management/reviews)

Ivanti Neurons for UEM unifies the management and security of every device across the enterprise—Windows, macOS, Linux, mobile, rugged, IoT, and VR/XR headsets—within a single platform. Powered by AI, it automates patching, compliance, onboarding, and remediation, eliminating manual effort while strengthening protection across the entire device estate. With Ivanti Neurons for UEM, organizations gain risk based patching, zero touch onboarding, self healing device capabilities, proactive digital experience optimization, and continuous compliance, all reinforced by automated AI insights that surface issues before they impact productivity. Ivanti Neurons for UEM delivers full visibility across your environment, eliminating blind spots and enabling IT and Security teams to shift from reactive firefighting to strategic action. Its native integrations streamline workflows, enhance cross team alignment, and help strengthen an organization’s overall security posture. The result: organizations reduce risk, scale IT efficiency, and deliver seamless, resilient, and secure digital experiences for every user.

**Average Rating:** 4.3/5.0

**Total Reviews:** 167

#### How Do G2 Users Rate Ivanti Neurons for Unified Endpoint Management?

- **Ease of Admin:** 8.3/10 (Category avg: 8.8/10)
- **Device Management:** 8.9/10 (Category avg: 9.3/10)
- **Service Management:** 8.5/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 8.6/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Ivanti Neurons for Unified Endpoint Management?

- **Seller:** [Ivanti](https://www.g2.com/sellers/ivanti)
- **Company Website:** www.ivanti.com
- **Year Founded:** 1985
- **HQ Location:** South Jordan, UT
- **Twitter:** @GoIvanti  
6,761 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1219618e5715f20de371f90ac77cc74302ef129093a859a1ffcfea0fe1059649&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15224185%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,023 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 35% Medium, 33% Large

#### What Do G2 Reviewers Say About Ivanti Neurons for Unified Endpoint Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **strong automation and centralized control** of Ivanti Neurons, simplifying endpoint management in distributed environments.
- Users value the **strong automation and comprehensive visibility** offered by Ivanti Neurons for effective endpoint management.
- Users value the **robust automation and AI-driven features** of Ivanti Neurons, enhancing efficiency in device management.
- Users highlight the **user-friendly interface** of Ivanti Neurons, making endpoint management and security effortless and efficient.
- Users commend the **easy implementation** of Ivanti Neurons, enhancing management and integration across diverse environments.

##### Cons

- Users experience **poor customer support** , with slow response times affecting issue resolution during critical incidents.
- Users experience **communication delays** impacting troubleshooting and responsiveness, particularly during critical incidents and complex configurations.
- Users face **feature issues** with a cluttered UI and slow performance, complicating navigation and customization.
- Users find the **steep learning curve** of Ivanti Neurons for UEM challenging, hindering their overall user experience.
- Users experience **inconsistent patch deployment** timelines and delays in support, impacting their overall efficiency and productivity.

#### What Are Recent G2 Reviews of Ivanti Neurons for Unified Endpoint Management?

**["Reliable Endpoint Management for Enterprise IT Operations"](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-13076130)**

**Rating:** 4.0/5.0 stars

_— Rajat M._

[Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-13076130)

**["Ivanti Neurons: Massive ROI, Fast Performance, and Seamless Cross-Platform Management"](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-13047936)**

**Rating:** 5.0/5.0 stars

_— Angelique C._

[Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-13047936)

### [Action1](https://www.g2.com/products/action1/reviews)

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.

**Average Rating:** 4.9/5.0

**Total Reviews:** 1,165

#### How Do G2 Users Rate Action1?

- **Ease of Admin:** 9.5/10 (Category avg: 8.8/10)
- **Device Management:** 9.1/10 (Category avg: 9.3/10)
- **Service Management:** 8.0/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 8.9/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Action1?

- **Seller:** [Action1](https://www.g2.com/sellers/action1)
- **Company Website:** www.action1.com
- **Year Founded:** 2018
- **HQ Location:** Houston, Texas
- **Twitter:** @Action1corp  
609 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9793a25f681d4d03808846f2ea78788c98d9d75f0c5f4af459cb0888efca42b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faction1%2F&secure%5Burl_type%5D=linkedin_company_website)  
124 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Manufacturing
- **Company Size:** 56% Medium, 36% Small

#### What Do G2 Reviewers Say About Action1?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency.
- Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs.
- Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly.
- Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient.
- Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently.

##### Cons

- Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform.
- Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements.
- Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction.
- Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness.
- Users note that **report creation and logging readability** need improvement for a better overall experience with Action1.

#### What Are Recent G2 Reviews of Action1?

**["Action1 Makes Third-Party Patching and Remote Support Effortless for MSPs"](https://www.g2.com/survey_responses/action1-review-13218996)**

**Rating:** 5.0/5.0 stars

_— Alex A._

[Read full review](https://www.g2.com/survey_responses/action1-review-13218996)

**["Action1 Delivers Incredible Value: Free Endpoints, Affordable Scaling, and Phenomenal Reporting"](https://www.g2.com/survey_responses/action1-review-13040126)**

**Rating:** 5.0/5.0 stars

_— Ryan H._

[Read full review](https://www.g2.com/survey_responses/action1-review-13040126)

#### What Are G2 Users Discussing About Action1?

- [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment
- [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment

### [Milvus TI](https://www.g2.com/products/milvus-ti/reviews)

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento. Com foco em simplicidade, escalabilidade e integração, o Milvus se conecta facilmente a ferramentas de CRM, marketing e vendas, ajudando equipes a tomar decisões baseadas em dados e a acompanhar indicadores em tempo real. É ideal para empresas de diferentes portes que desejam profissionalizar o suporte, organizar ativos tecnológicos e fortalecer o relacionamento com seus clientes.

**Average Rating:** 4.8/5.0

**Total Reviews:** 132

#### How Do G2 Users Rate Milvus TI?

- **Ease of Admin:** 9.3/10 (Category avg: 8.8/10)
- **Device Management:** 9.8/10 (Category avg: 9.3/10)
- **Remote Monitoring:** 9.4/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Milvus TI?

- **Seller:** [Milvus](https://www.g2.com/sellers/milvus)
- **HQ Location:** São Caetano do Sul, BR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b5207e3e565cbf695d644e8785c6511fd183ee9cd09a9a94b41005eeeae290bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmilvusbr%2F&secure%5Burl_type%5D=linkedin_company_website)  
72 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Analista de Suporte, Analista de TI
- **Top Industries:** Information Technology and Services, Computer Networking
- **Company Size:** 45% Small, 42% Medium

#### What Do G2 Reviewers Say About Milvus TI?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from the **efficient ticket management and automation** features of Milvus TI, streamlining daily operations effectively.
- Users rave about the **automation features** of Milvus TI, significantly reducing manual workloads and enhancing efficiency.
- Users praise the **efficiency** of Milvus TI, streamlining ticket management and enhancing daily operations with automation.
- Users appreciate the **management efficiency** of Milvus TI, automating tasks and enhancing daily operations seamlessly.
- Users value the **WhatsApp integration** in Milvus TI, which streamlines ticket management and enhances operational efficiency.

##### Cons

- Users experience **connection issues** with Milvus TI, especially on older hardware, leading to sluggish performance and unreliability.
- Users find the **performance issues** of Milvus TI concerning, particularly on older hardware with sluggish connections.
- Users find Milvus TI **initially complex** due to filter usage, but it becomes manageable with time and effort.
- Users experience **latency issues** with Milvus TI, especially on older hardware, affecting performance and connection speed.
- Users find the **learning curve steep** with Milvus TI, making it initially complex for those unfamiliar with filters.

#### What Are Recent G2 Reviews of Milvus TI?

**["Intuitive system with complete inventory, service, and tickets, good cost-benefit"](https://www.g2.com/survey_responses/milvus-ti-review-12376802)**

**Rating:** 4.0/5.0 stars

_— Gabriel M._

[Read full review](https://www.g2.com/survey_responses/milvus-ti-review-12376802)

**["Strategic dashboards that elevate real-time support management"](https://www.g2.com/survey_responses/milvus-ti-review-12378087)**

**Rating:** 5.0/5.0 stars

_— Pytter S._

[Read full review](https://www.g2.com/survey_responses/milvus-ti-review-12378087)

### [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews)

Helping people and businesses access their digital lives from virtually anywhere, on any device.

**Average Rating:** 4.2/5.0

**Total Reviews:** 203

#### How Do G2 Users Rate LogMeIn Central?

- **Ease of Admin:** 9.1/10 (Category avg: 8.8/10)
- **Device Management:** 8.7/10 (Category avg: 9.3/10)
- **Service Management:** 8.1/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.1/10 (Category avg: 9.3/10)

#### Who Is the Company Behind LogMeIn Central?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Network Administrator
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 51% Small, 38% Medium

#### What Are Recent G2 Reviews of LogMeIn Central?

**["LogMeIn For Fast, Efficient Remote Troubleshooting"](https://www.g2.com/survey_responses/logmein-central-review-12661807)**

**Rating:** 5.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/logmein-central-review-12661807)

**["Great Remote Management and Remote Control software!"](https://www.g2.com/survey_responses/logmein-central-review-4579787)**

**Rating:** 4.0/5.0 stars

_— Fernando F._

[Read full review](https://www.g2.com/survey_responses/logmein-central-review-4579787)

### [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews)

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations.

**Average Rating:** 4.4/5.0

**Total Reviews:** 542

#### How Do G2 Users Rate N-able N-central?

- **Ease of Admin:** 7.9/10 (Category avg: 8.8/10)
- **Device Management:** 8.8/10 (Category avg: 9.3/10)
- **Service Management:** 8.1/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.1/10 (Category avg: 9.3/10)

#### Who Is the Company Behind N-able N-central?

- **Seller:** [N-able](https://www.g2.com/sellers/n-able)
- **Company Website:** www.n-able.com
- **HQ Location:** Morrisville, North Carolina
- **Twitter:** @Nable  
15,859 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5126feeafafe79ea909650b9a1843e1c77c65ad993ae2f9ac89cf6b559e88be4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fn-able&secure%5Burl_type%5D=linkedin_company_website)  
2,287 employees on LinkedIn®
- **Ownership:** NYSE: NABL

#### Who Uses This Product?

- **Who Uses This:** Owner, Director
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 60% Small, 33% Medium

#### What Do G2 Reviewers Say About N-able N-central?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of N-able N-central, which simplifies remote management and integration of tools.
- Users value the **automation capabilities** of N-able N-central, appreciating the control and flexibility it provides.
- Users value the **customizable scripting options** and excellent remote access for effective IT management in N-able N-central.
- Users value the **solid remote access** features of N-able N-central, enhancing monitoring and management capabilities.
- Users value the **extensive monitoring capabilities** of N-able N-central, enabling proactive support without client disruption.

##### Cons

- Users find the **missing features** in N-able N-central, like better chat and credential management, frustrating for support tasks.
- Users experience **feature issues** with N-able N-central, including bugs, inconsistent filters, and a lack of reporting.
- Users express frustration with the **inability to edit filters** and the complexity of managing patches in N-able N-central.
- Users experience a challenging **learning curve** with N-able N-central due to scattered documentation and complexity.
- Users find the **user interface confusing** , often struggling with navigation and frequent issues with the take control feature.

#### What Are Recent G2 Reviews of N-able N-central?

**["N-central - Great software to manage a fleet of device and get proper information"](https://www.g2.com/survey_responses/n-able-n-central-review-13077800)**

**Rating:** 4.5/5.0 stars

_— Jeremi D._

[Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-13077800)

**["Very powerful, flexible platform with strong integrations and automation"](https://www.g2.com/survey_responses/n-able-n-central-review-12805749)**

**Rating:** 5.0/5.0 stars

_— Patrick K._

[Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-12805749)

#### What Are G2 Users Discussing About N-able N-central?

- [How much does SolarWinds RMM cost?](https://www.g2.com/discussions/how-much-does-solarwinds-rmm-cost) - 1 comment
- [What does SolarWinds MSP do?](https://www.g2.com/discussions/what-does-solarwinds-msp-do)
- [What is MSP N Central?](https://www.g2.com/discussions/what-is-msp-n-central)
- [What is N Central?](https://www.g2.com/discussions/what-is-n-central)

### [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

**Average Rating:** 4.0/5.0

**Total Reviews:** 314

#### How Do G2 Users Rate Kaseya VSA?

- **Ease of Admin:** 7.9/10 (Category avg: 8.8/10)
- **Device Management:** 8.3/10 (Category avg: 9.3/10)
- **Service Management:** 7.9/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 8.6/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Kaseya VSA?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** www.kaseya.com
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp  
17,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,471 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 52% Small, 42% Medium

#### What Do G2 Reviewers Say About Kaseya VSA?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Kaseya VSA, appreciating the intuitive interface and efficient management tools.
- Users value the **automation capabilities** of Kaseya VSA, enhancing IT efficiency and simplifying operations significantly.
- Users value the **intuitive interface** of Kaseya VSA, enhancing efficiency and simplifying management in one platform.
- Users appreciate the **advanced reporting and automation features** of Kaseya VSA, streamlining IT operations efficiently.
- Users find Kaseya VSA's **intuitive interface** enhances their experience, making configuration and management seamless.

##### Cons

- Users find the **missing features** in Kaseya VSA hinder its potential compared to competitors like DattoRMM.
- Users face frequent **connectivity issues** with Kaseya VSA, including slow loading and occasional website downtime.
- Users face **remote access issues** with multiple clicks required for connections, leading to a cumbersome experience.
- Users experience **slow performance** with Kaseya VSA, leading to frustration during operations and support delays.
- Users experience **connection issues** with Kaseya VSA, finding the process cumbersome and the tool unreliable at times.

#### What Are Recent G2 Reviews of Kaseya VSA?

**["Very reliable, Best set of vetted features in the industry."](https://www.g2.com/survey_responses/kaseya-vsa-review-10903719)**

**Rating:** 5.0/5.0 stars

_— Justin B._

[Read full review](https://www.g2.com/survey_responses/kaseya-vsa-review-10903719)

**["Powerful Remote Management with a Steep Learning Curve"](https://www.g2.com/survey_responses/kaseya-vsa-review-12790180)**

**Rating:** 4.5/5.0 stars

_— Harsh B._

[Read full review](https://www.g2.com/survey_responses/kaseya-vsa-review-12790180)

#### What Are G2 Users Discussing About Kaseya VSA?

- [What is Kaseya VSA used for?](https://www.g2.com/discussions/what-is-kaseya-vsa-used-for) - 1 upvote
- [How does Kaseya remote control work?](https://www.g2.com/discussions/how-does-kaseya-remote-control-work) - 1 upvote
- [How much does Kaseya cost?](https://www.g2.com/discussions/how-much-does-kaseya-cost) - 1 upvote
- [What is Kaseya software?](https://www.g2.com/discussions/what-is-kaseya-software) - 1 upvote
- [What is VSA in Kaseya?](https://www.g2.com/discussions/what-is-vsa-in-kaseya) - 1 upvote

### [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews)

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Enforce security policies, application controls, and remote lock/wipe capabilities across iOS, Android, and BYOD environments to minimize data exposure -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician handle repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end.

**Average Rating:** 4.3/5.0

**Total Reviews:** 467

#### How Do G2 Users Rate LogMeIn Resolve?

- **Ease of Admin:** 8.9/10 (Category avg: 8.8/10)
- **Device Management:** 9.3/10 (Category avg: 9.3/10)
- **Service Management:** 9.2/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.4/10 (Category avg: 9.3/10)

#### Who Is the Company Behind LogMeIn Resolve?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Company Website:** www.goto.com
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 43% Medium, 36% Small

#### What Do G2 Reviewers Say About LogMeIn Resolve?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of LogMeIn Resolve, making remote support seamless across various platforms.
- Users love the **easy remote access** of LogMeIn Resolve, allowing support without user presence on the other end.
- Users appreciate the **easy remote access** for support, enabling efficient assistance without user presence on the other side.
- Users commend the **convenience and efficiency** of LogMeIn Resolve, enhancing their HelpDesk workflows with simple connectivity.
- Users commend the **responsive customer support** of LogMeIn Resolve, enhancing their remote assistance experience.

##### Cons

- Users report **remote access issues** , including connection drops and limitations on printing from remote PCs.
- Users find LogMeIn Resolve **bit pricey** , especially when compared to alternatives, limiting access to features.
- Users report **slow performance** during high load usage and poor internet, affecting video quality and file transfers.
- Users experience **technical issues** on Mac and face challenges with monitoring during high usage and MDM functionality.
- Users experience **connection issues** with LogMeIn Resolve, impacting performance and leading to occasional failures in connecting to PCs.

#### What Are Recent G2 Reviews of LogMeIn Resolve?

**["Centralized IT Solution with Robust Features"](https://www.g2.com/survey_responses/logmein-resolve-review-9611674)**

**Rating:** 4.5/5.0 stars

_— Ruban B._

[Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-9611674)

**["Strong MSP Toolset with Room to Smooth Out Large-Scale Onboarding"](https://www.g2.com/survey_responses/logmein-resolve-review-12873985)**

**Rating:** 4.0/5.0 stars

_— Steve K._

[Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-12873985)

#### What Are G2 Users Discussing About LogMeIn Resolve?

- [How much does LogMeIn Resolve cost?](https://www.g2.com/discussions/how-much-does-logmein-resolve-cost)
- [How do I use LogMeIn Resolve remote?](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) - 1 comment
- [What is LogMeIn Resolve remote support?](https://www.g2.com/discussions/what-is-logmein-resolve-remote-support)
- [Is LogMeIn Resolve legitimate?](https://www.g2.com/discussions/is-logmein-resolve-legitimate) - 3 comments

### [Pandora FMS](https://www.g2.com/products/pandora-fms/reviews)

Pandora FMS is a unified monitoring and observability platform designed to consolidate visibility, alerting, reporting, and automation across heterogeneous IT environments. Instead of combining multiple point tools for networks, servers, applications, and cloud services, Pandora FMS centralizes data collection and operational workflows in a single console, reducing integration effort and operational complexity in on-premise, hybrid, and multi-cloud architectures. The platform collects telemetry using multiple methods, including agents, remote checks, standard protocols (e.g., SNMP/WMI), APIs, and log/event ingestion. This enables teams to monitor infrastructure and services end-to-end, correlate signals, and maintain consistent alerting policies and dashboards across distributed estates. Pandora FMS also supports capacity and trend analysis to anticipate resource constraints and identify recurring patterns, and includes AI-assisted capabilities for anomaly detection and automated thresholds to surface hard-to-spot operational signals. Pandora FMS is extensible through a large plugin ecosystem (500+ plugins and integrations), covering a wide range of enterprise and infrastructure technologies such as SAP, Oracle, Citrix, JBoss, VMware, AWS, SQL Server, Red Hat, and WebSphere. This extensibility helps organizations standardize monitoring across legacy and modern stacks without redesigning their monitoring approach per technology. Core capabilities: -Unified monitoring for networks, servers, applications, cloud services, endpoints, and logs -Centralized alerting, event correlation, dashboards, and scheduled reporting -Flexible data collection via agents, remote checks, APIs, and plugins -Scalability for distributed environments and large numbers of monitored elements -Analytics for trend/capacity planning plus AI-assisted anomaly detection and dynamic thresholds -A key differentiator is direct vendor support, which simplifies escalation and ensures continuity of expertise for deployment, tuning, and ongoing operations.

**Average Rating:** 4.6/5.0

**Total Reviews:** 212

#### How Do G2 Users Rate Pandora FMS?

- **Ease of Admin:** 8.5/10 (Category avg: 8.8/10)
- **Device Management:** 9.6/10 (Category avg: 9.3/10)
- **Service Management:** 9.6/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.8/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Pandora FMS?

- **Seller:** [Pandora FMS](https://www.g2.com/sellers/pandora-fms)
- **Company Website:** pandorafms.com
- **Year Founded:** 2004
- **HQ Location:** Madrid, Spain
- **Twitter:** @pandorafms  
5,458 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=61d7801b672bcc3a5cfb4d3ed56b7b1a3a133a8d7502bbad6f151e6ab0c02fdd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpandora-pfms%2F&secure%5Burl_type%5D=linkedin_company_website)  
56 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Data Analyst
- **Top Industries:** Information Technology and Services, Telecommunications
- **Company Size:** 50% Medium, 37% Small

#### What Do G2 Reviewers Say About Pandora FMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliable remote monitoring** of Pandora FMS, appreciating its seamless integration and ease of access.
- Users appreciate the **ease of use** of Pandora FMS, making server monitoring and management seamless and efficient.
- Users value the **real-time monitoring** capabilities of Pandora FMS, enhancing visibility and quick response across IT systems.
- Users value the **flexibility** of Pandora FMS, easily adapting monitoring to diverse systems and specific needs.
- Users value the **real-time network monitoring** of Pandora FMS, which provides instant alerts for any issues.

##### Cons

- Users find the **learning curve steep** , especially for beginners navigating complex scripts and configurations.
- Users find the **complex setup** of Pandora FMS to be challenging, impacting initial experiences and usability.
- Users find the **learning curve steep** with Pandora FMS, particularly when customizing and integrating specific functionalities.
- Users struggle with the **complex configuration** of Pandora FMS, finding the setup process time-consuming and challenging to navigate.
- Users find the **difficult learning curve** of Pandora FMS challenging, affecting their overall experience with the software.

#### What Are Recent G2 Reviews of Pandora FMS?

**["Why we decided to bet on PandoraFMS"](https://www.g2.com/survey_responses/pandora-fms-review-7666873)**

**Rating:** 4.5/5.0 stars

_— Verified User in Commercial Real Estate_

[Read full review](https://www.g2.com/survey_responses/pandora-fms-review-7666873)

**["Fast Deployment, Easy to Use, and Strong Performance Even in the Community Version"](https://www.g2.com/survey_responses/pandora-fms-review-12677659)**

**Rating:** 5.0/5.0 stars

_— David D._

[Read full review](https://www.g2.com/survey_responses/pandora-fms-review-12677659)

#### What Are G2 Users Discussing About Pandora FMS?

- [What are the benefits and drawbacks of using Pandora FMS for IT monitoring?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-pandora-fms-for-it-monitoring)

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