# Best Remote Monitoring & Management (RMM) Software with Workflow Management Capabilities

## How Many Remote Monitoring & Management (RMM) Software Products Does G2 Track?

**Total Products under this Category:** 55

### Category Stats (Aug 2026)

- **Average Rating:** 4.53/5 (↑0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** RMM Central (+8.33%) - Among all products in this category, RMM Central recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Remote Monitoring & Management (RMM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 18,000+ Authentic Reviews
- 55+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Remote Monitoring & Management (RMM) Software
 ![G2 Grid® for Remote Monitoring & Management (RMM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.png?focus%5B%5D=25671&focus%5B%5D=16222&focus%5B%5D=126474&focus%5B%5D=2397&focus%5B%5D=70792&focus%5B%5D=68034&focus%5B%5D=67528&focus%5B%5D=1286574)

Highlighted products: NinjaOne, Atera, Acronis Cyber Protect Cloud, TeamViewer, Action1, Datto RMM, N-able N-central, and Ivanti Neurons for Unified Endpoint Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=atera&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=teamviewer&focus%5B%5D=action1&focus%5B%5D=datto-rmm&focus%5B%5D=n-able-n-central&focus%5B%5D=ivanti-neurons-for-unified-endpoint-management)

**Sponsored**

### Zendesk for Customer Service

"Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide."

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1717&secure%5Bchosen_at%5D=2026-08-10T18%3A57%3A34Z&secure%5Bdisplayable_resource_id%5D=1010618&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=574&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=574&secure%5Bresource_id%5D=1717&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fremote-monitoring-management-rmm%2Ff%2Fworkflow-management&secure%5Btoken%5D=d60ef5d290f61c931f60e5a3903d3597d9e04e9a0e688d500bb78566c81eaa1f&secure%5Burl%5D=https%3A%2F%2Fwww.zendesk.com%2Flp%2Fpl-support%2F%3Futm_source%3Dg2crowd%26utm_medium%3Dpaidlisting%26utm_campaign%3DPL_G2C_AM_US_EN_N_Sup_Pro_AIClicks_T1_A_H%26utm_term%3DAICustomerSupportAgents&secure%5Burl_type%5D=custom_url)

### [NinjaOne](https://www.g2.com/products/ninjaone/reviews)

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.

**Average Rating:** 4.7/5.0

**Total Reviews:** 4,952

#### How Do G2 Users Rate NinjaOne?

- **Ease of Admin:** 9.1/10 (Category avg: 8.8/10)
- **Device Management:** 9.4/10 (Category avg: 9.3/10)
- **Service Management:** 8.6/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.4/10 (Category avg: 9.3/10)

#### Who Is the Company Behind NinjaOne?

- **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone)
- **Company Website:** www.ninjaone.com
- **Year Founded:** 2013
- **HQ Location:** Austin, Texas
- **Twitter:** @NinjaOne  
3,607 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=088d8f8972aca17db8b553b592039f99dd09562a773c2979f4e191848ab016f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6436301%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,376 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Owner
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 47% Medium, 45% Small

#### What Do G2 Reviewers Say About NinjaOne?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly.
- Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management.
- Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring.
- Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time.
- Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions.

##### Cons

- Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities.
- Users find the **search function lacking** , and the interface can confuse end users with unclear icons.
- Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options.
- Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking.
- Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne.

#### What Are Recent G2 Reviews of NinjaOne?

**["Impowered Our MSP to Resolve Issues Quickly and Grow Quickly"](https://www.g2.com/survey_responses/ninjaone-review-10168731)**

**Rating:** 4.5/5.0 stars

_— Robert M._

[Read full review](https://www.g2.com/survey_responses/ninjaone-review-10168731)

**["Revolutionalised Our Workflows"](https://www.g2.com/survey_responses/ninjaone-review-8785777)**

**Rating:** 5.0/5.0 stars

_— Drew B._

[Read full review](https://www.g2.com/survey_responses/ninjaone-review-8785777)

#### What Are G2 Users Discussing About NinjaOne?

- [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments
- [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) - 3 comments
- [What does Dropsuite Backup?](https://www.g2.com/discussions/what-does-dropsuite-backup) - 1 comment

### [Atera](https://www.g2.com/fr/products/atera/reviews)

Atera définit la catégorie de l'informatique autonome, où des agents d'IA résolvent des incidents techniques de bout en bout, sans qu'un technicien ne soit impliqué. La plateforme de gestion informatique native à l'IA d'Atera consolide la gestion à distance (RMM), le service d'assistance, la gestion des tickets, les rapports avancés et l'automatisation, permettant aux équipes informatiques et aux MSP de gérer et protéger l'infrastructure, d'automatiser les tâches et d'améliorer la qualité du service en réduisant les temps d'arrêt et en améliorant les SLA. L'agent autonome d'IA d'Atera, Robin, détecte, diagnostique, remédie et vérifie les incidents en agissant directement sur les appareils, serveurs, réseaux et mainframes, résolvant entièrement les incidents de niveau 1 et les incidents complexes de niveau 2. 1) Résolution sans attente. Robin ne se contente pas de suggérer ou d'assister, il agit et résout, de manière autonome, instantanément. 2) Couverture permanente, jour et nuit. Robin étend la portée de votre équipe 24h/24, résolvant les problèmes à 2h du matin aussi efficacement qu'à 14h, de sorte que votre équipe ne soit pas la seule ligne de défense pour lutter contre les temps d'arrêt. 3) Un technicien informatique personnel pour chaque employé. Un agent d'IA intelligent et conscient du contexte qui comprend votre environnement, s'adapte à chaque utilisateur et répond instantanément. Construit sur une architecture brevetée, Robin fonctionne comme un système d'action au sein de votre environnement d'entreprise existant, respectant les normes de sécurité et de conformité de niveau entreprise les plus élevées. Il est régi par des garde-fous configurables, une piste d'audit complète et des flux de travail d'approbation, de sorte que l'autonomie ne se fait jamais au détriment du contrôle. Plus de 13 000 organisations dans plus de 120 pays comptent sur Atera pour que leurs employés travaillent sans interruption. Découvrez comment Atera peut vous aider à atteindre une efficacité organisationnelle inégalée sur www.atera.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,226

#### How Do G2 Users Rate Atera?

- **Facilité d’administration:** 9.0/10 (Category avg: 8.8/10)
- **Gestion des appareils:** 9.0/10 (Category avg: 9.3/10)
- **Gestion des services:** 8.7/10 (Category avg: 8.5/10)
- **Surveillance à distance:** 9.2/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Atera?

- **Vendeur:** [Atera](https://www.g2.com/fr/sellers/atera)
- **Site Web de l'entreprise:** www.atera.com
- **Année de fondation:** 2011
- **Emplacement du siège social:** Tel Aviv
- **Twitter:** @AteraCloud  
1,675 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d38cf3be9c748c5d823f0616da1e9a35094eec1b19735765c7c4c229a7d79702&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F98739%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Propriétaire, Responsable informatique
- **Top Industries:** Technologie de l'information et services, Sécurité informatique et réseau
- **Company Size:** 55% Small, 31% Medium

#### What Do G2 Reviewers Say About Atera?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs trouvent qu'Atera est incroyablement **facile à utiliser** , rationalisant la gestion des postes de travail et des serveurs en un seul endroit.
- Les utilisateurs apprécient les **outils d'automatisation puissants** d'Atera, permettant une gestion efficace des postes de travail et des serveurs grâce à des scripts et un accès à distance.
- Les utilisateurs apprécient le **tableau de bord tout-en-un** d'Atera, qui simplifie leur flux de travail et améliore considérablement la productivité.
- Les utilisateurs apprécient l' **efficacité** d'Atera, notant que son automatisation et sa facilité d'utilisation simplifient la gestion de leurs appareils.
- Les utilisateurs apprécient la **surveillance proactive** d'Atera, améliorant l'efficacité avec un tableau de bord tout-en-un sans faille pour un meilleur flux de travail.

##### Cons

- Les utilisateurs notent des **fonctionnalités manquantes** comme les listes de contrôle et un contexte d'alerte insuffisant, compliquant leur expérience globale avec Atera.
- Les utilisateurs trouvent les **fonctionnalités limitées** d'Atera restrictives, surtout dans l'application mobile et les options de facturation.
- Les utilisateurs signalent que **des améliorations sont nécessaires** dans les changements d'interface d'Atera et la fiabilité de l'accès à distance, ce qui impacte les flux de travail.
- Les utilisateurs notent que **les temps de chargement des rapports et la personnalisation limitée** peuvent nuire à l'efficacité et à l'utilisabilité au sein d'Atera.
- Les utilisateurs soulignent les **problèmes de fonctionnalités** avec Atera, y compris les incréments de facturation peu pratiques et les changements d'interface perturbateurs.

#### What Are Recent G2 Reviews of Atera?

**["RMM facile à utiliser avec un patching puissant, un scripting et une vue centrale des appareils"](https://www.g2.com/fr/survey_responses/atera-review-13223481)**

**Rating:** 4.0/5.0 stars

_— Kyle R._

[Read full review](https://www.g2.com/fr/survey_responses/atera-review-13223481)

**["Surveillance stable, propre et facile avec IA intégrée"](https://www.g2.com/fr/survey_responses/atera-review-13213152)**

**Rating:** 4.5/5.0 stars

_— Dieter S._

[Read full review](https://www.g2.com/fr/survey_responses/atera-review-13213152)

#### What Are G2 Users Discussing About Atera?

- [À quoi sert Atera ?](https://www.g2.com/fr/discussions/what-is-atera-used-for) - 1 comment
- [Quel est le meilleur outil RMM ?](https://www.g2.com/fr/discussions/what-is-the-best-rmm-tool) - 1 comment
- [Est-ce que Atera est sûr ?](https://www.g2.com/fr/discussions/is-atera-safe) - 2 comments
- [Qu'est-ce qu'Atera RMM ?](https://www.g2.com/fr/discussions/what-is-atera-rmm) - 1 comment
- [Qu'est-ce que le logiciel Atera ?](https://www.g2.com/fr/discussions/what-is-atera-software) - 1 comment

### [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews)

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations.

**Average Rating:** 4.4/5.0

**Total Reviews:** 542

#### How Do G2 Users Rate N-able N-central?

- **Ease of Admin:** 7.9/10 (Category avg: 8.8/10)
- **Device Management:** 8.8/10 (Category avg: 9.3/10)
- **Service Management:** 8.1/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.1/10 (Category avg: 9.3/10)

#### Who Is the Company Behind N-able N-central?

- **Seller:** [N-able](https://www.g2.com/sellers/n-able)
- **Company Website:** www.n-able.com
- **HQ Location:** Morrisville, North Carolina
- **Twitter:** @Nable  
15,859 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5126feeafafe79ea909650b9a1843e1c77c65ad993ae2f9ac89cf6b559e88be4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fn-able&secure%5Burl_type%5D=linkedin_company_website)  
2,287 employees on LinkedIn®
- **Ownership:** NYSE: NABL

#### Who Uses This Product?

- **Who Uses This:** Owner, Director
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 60% Small, 33% Medium

#### What Do G2 Reviewers Say About N-able N-central?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of N-able N-central, which simplifies remote management and integration of tools.
- Users value the **automation capabilities** of N-able N-central, appreciating the control and flexibility it provides.
- Users value the **customizable scripting options** and excellent remote access for effective IT management in N-able N-central.
- Users value the **solid remote access** features of N-able N-central, enhancing monitoring and management capabilities.
- Users value the **extensive monitoring capabilities** of N-able N-central, enabling proactive support without client disruption.

##### Cons

- Users find the **missing features** in N-able N-central, like better chat and credential management, frustrating for support tasks.
- Users experience **feature issues** with N-able N-central, including bugs, inconsistent filters, and a lack of reporting.
- Users express frustration with the **inability to edit filters** and the complexity of managing patches in N-able N-central.
- Users experience a challenging **learning curve** with N-able N-central due to scattered documentation and complexity.
- Users find the **user interface confusing** , often struggling with navigation and frequent issues with the take control feature.

#### What Are Recent G2 Reviews of N-able N-central?

**["N-central - Great software to manage a fleet of device and get proper information"](https://www.g2.com/survey_responses/n-able-n-central-review-13077800)**

**Rating:** 4.5/5.0 stars

_— Jeremi D._

[Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-13077800)

**["Very powerful, flexible platform with strong integrations and automation"](https://www.g2.com/survey_responses/n-able-n-central-review-12805749)**

**Rating:** 5.0/5.0 stars

_— Patrick K._

[Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-12805749)

#### What Are G2 Users Discussing About N-able N-central?

- [How much does SolarWinds RMM cost?](https://www.g2.com/discussions/how-much-does-solarwinds-rmm-cost) - 1 comment
- [What does SolarWinds MSP do?](https://www.g2.com/discussions/what-does-solarwinds-msp-do)
- [What is MSP N Central?](https://www.g2.com/discussions/what-is-msp-n-central)
- [What is N Central?](https://www.g2.com/discussions/what-is-n-central)

### [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews)

N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combats threats and drives operational efficiency. Key features include: • Manage all devices across Windows, Linux and Apple platforms • Get up in running rapidly with simple onboarding steps, built-in automation scripts and patching policies • Automated Microsoft patch management to help ensure compliance and security at all times • Integrated Endpoint Detection and Response for layered security • Drag and drop automation for efficient service delivery • Secure and instant remote access to desktop or mobile devices (Windows, macOS, iOS and Android) • Ticketing, including workflows, routing rules and automation to drive efficiency and collaboration across teams • Simple time tracking, including functionality for recurring tickets and appointments • Automated billing and invoicing that integrates with your existing accounting software • Best in class integrations, providing flexibility via APIs and open ecosystem N-sight RMM makes it easy for MSPs and IT Professionals to get started in minutes with a powerful all-in-one platform that delivers the perfect blend of capabilities and ease of use.

**Average Rating:** 4.3/5.0

**Total Reviews:** 347

#### How Do G2 Users Rate N-able N-Sight RMM?

- **Ease of Admin:** 8.2/10 (Category avg: 8.8/10)
- **Device Management:** 8.5/10 (Category avg: 9.3/10)
- **Service Management:** 8.0/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.0/10 (Category avg: 9.3/10)

#### Who Is the Company Behind N-able N-Sight RMM?

- **Seller:** [N-able](https://www.g2.com/sellers/n-able)
- **Company Website:** www.n-able.com
- **HQ Location:** Morrisville, North Carolina
- **Twitter:** @Nable  
15,859 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5126feeafafe79ea909650b9a1843e1c77c65ad993ae2f9ac89cf6b559e88be4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fn-able&secure%5Burl_type%5D=linkedin_company_website)  
2,287 employees on LinkedIn®
- **Ownership:** NYSE: NABL

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 74% Small, 20% Medium

#### What Do G2 Reviewers Say About N-able N-Sight RMM?

_AI-generated summary from verified user reviews_

##### Pros

- Users find N-able N-Sight RMM incredibly **easy to use** , appreciating its smooth navigation and straightforward setup.
- Users appreciate the **efficient remote access** features of N-able N-Sight RMM, simplifying workstation management and troubleshooting.
- Users appreciate the **automation capabilities** of N-able N-Sight RMM, streamlining tasks and enhancing overall efficiency.
- Users value the **comprehensive remote monitoring** capabilities of N-able N-Sight RMM, enhancing efficiency and ease of use.
- Users value the **useful and stable features** of N-able N-Sight RMM that enhance customer support and service quality.

##### Cons

- Users are frustrated with **feature issues** due to lack of integration, poor monitoring, and insufficient bug resolution efforts.
- Users find N-able N-Sight RMM **not user-friendly** , struggling with navigation and an overwhelming interface for new users.
- Users experience **laggy performance** with N-able N-Sight RMM, especially during remote access with multiple sessions.
- Users highlight the **lack of features** in N-able N-Sight RMM, requesting improved integrations and customization options.
- Users experience significant **patching issues** , with unreliable agents and inconsistent management creating more work, not less.

#### What Are Recent G2 Reviews of N-able N-Sight RMM?

**["Extremely Comprehensive Tool"](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-13200894)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-13200894)

**["Recommended"](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-10987186)**

**Rating:** 4.0/5.0 stars

_— Reece B._

[Read full review](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-10987186)

#### What Are G2 Users Discussing About N-able N-Sight RMM?

- [What does remote monitoring mean?](https://www.g2.com/discussions/what-does-remote-monitoring-mean)
- [What is SolarWinds RMM?](https://www.g2.com/discussions/what-is-solarwinds-rmm)
- [How does SolarWinds monitoring tool work?](https://www.g2.com/discussions/how-does-solarwinds-monitoring-tool-work)
- [What is SolarWinds monitoring?](https://www.g2.com/discussions/what-is-solarwinds-monitoring)

### [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews)

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.

**Average Rating:** 4.1/5.0

**Total Reviews:** 132

#### How Do G2 Users Rate ConnectWise Automate?

- **Ease of Admin:** 7.1/10 (Category avg: 8.8/10)
- **Device Management:** 9.4/10 (Category avg: 9.3/10)
- **Service Management:** 8.8/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.4/10 (Category avg: 9.3/10)

#### Who Is the Company Behind ConnectWise Automate?

- **Seller:** [ConnectWise](https://www.g2.com/sellers/connectwise)
- **Year Founded:** 1982
- **HQ Location:** Tampa, FL
- **Twitter:** @ConnectWise  
14,926 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=825d5a968a56320f556cad3f9dfc8c57c880640eedc7d064eddf33e0f8d1e867&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F48576%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,401 employees on LinkedIn®
- **Phone:** 800-671-6898

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 66% Small, 32% Medium

#### What Do G2 Reviewers Say About ConnectWise Automate?

_AI-generated summary from verified user reviews_

##### Pros

- Users value ConnectWise Automate for its **customizability and comprehensive features** , enhancing the remote management experience.
- Users value the **convenient all-in-one solution** for asset management and inventory control in ConnectWise Automate.
- Users value the **customization capabilities** of ConnectWise Automate, enhancing their management of numerous devices efficiently.
- Users appreciate the **alert system** that keeps them informed about ticket SLAs and updates effectively.
- Users value the **excellent customer support** of ConnectWise Automate, finding it easy to implement and useful daily.

##### Cons

- Users find that **initial setup takes too long** , and the product lacks ease of use and proper monitoring.
- Users face a **dated UI and usability challenges** with ConnectWise Automate, impacting their overall experience and efficiency.
- Users report that the **reinstallation of agents can be slow** , leading to frustration during setup and maintenance.
- Users experience **intermittent connection issues** and occasional downtime, negatively impacting their overall productivity.
- Users report **significant bugs** in ConnectWise Automate, including issues with breaking updates and device property absorption.

#### What Are Recent G2 Reviews of ConnectWise Automate?

**["All-in-One Asset Management and Inventory Control Made Easy"](https://www.g2.com/survey_responses/connectwise-automate-review-12382402)**

**Rating:** 4.5/5.0 stars

_— Torrey T._

[Read full review](https://www.g2.com/survey_responses/connectwise-automate-review-12382402)

**["Extraordinarily Powerful Automation and Tunable Monitoring That Scales"](https://www.g2.com/survey_responses/connectwise-automate-review-12882422)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/connectwise-automate-review-12882422)

#### What Are G2 Users Discussing About ConnectWise Automate?

- [What is ConnectWise Automate used for?](https://www.g2.com/discussions/what-is-connectwise-automate-used-for)
- [How do I update ConnectWise automate?](https://www.g2.com/discussions/how-do-i-update-connectwise-automate)
- [How do I install ConnectWise automate?](https://www.g2.com/discussions/how-do-i-install-connectwise-automate)
- [What is automate software?](https://www.g2.com/discussions/what-is-automate-software)
- [What does ConnectWise automate do?](https://www.g2.com/discussions/what-does-connectwise-automate-do)

### [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews)

Helping people and businesses access their digital lives from virtually anywhere, on any device.

**Average Rating:** 4.2/5.0

**Total Reviews:** 203

#### How Do G2 Users Rate LogMeIn Central?

- **Ease of Admin:** 9.1/10 (Category avg: 8.8/10)
- **Device Management:** 8.7/10 (Category avg: 9.3/10)
- **Service Management:** 8.1/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.1/10 (Category avg: 9.3/10)

#### Who Is the Company Behind LogMeIn Central?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Network Administrator
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 51% Small, 38% Medium

#### What Are Recent G2 Reviews of LogMeIn Central?

**["LogMeIn For Fast, Efficient Remote Troubleshooting"](https://www.g2.com/survey_responses/logmein-central-review-12661807)**

**Rating:** 5.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/logmein-central-review-12661807)

**["Great Remote Management and Remote Control software!"](https://www.g2.com/survey_responses/logmein-central-review-4579787)**

**Rating:** 4.0/5.0 stars

_— Fernando F._

[Read full review](https://www.g2.com/survey_responses/logmein-central-review-4579787)

### [Pulseway](https://www.g2.com/products/pulseway/reviews)

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface. - Be instantly alerted to issues, resolve them before they become a problem and minimize downtime – across the network. - Let you and your team be fully productive from anywhere to deliver first-class customer service wherever you are. - Automate repetitive IT tasks and automatically fix issues before they become a problem. - Pulseway built-in Mobile Remote Control enables simple, reliable, and fluid remote access to any monitored systems. Access files, applications and control remote systems as if you were sitting right in front of them. Try Pulseway RMM today with a free 14-day no-commitment trial to see for yourself.

**Average Rating:** 4.5/5.0

**Total Reviews:** 122

#### How Do G2 Users Rate Pulseway?

- **Ease of Admin:** 9.2/10 (Category avg: 8.8/10)
- **Device Management:** 9.3/10 (Category avg: 9.3/10)
- **Service Management:** 8.8/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.4/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Pulseway?

- **Seller:** [MMSoft Design](https://www.g2.com/sellers/mmsoft-design)
- **Year Founded:** 2011
- **HQ Location:** Dublin, Ireland
- **Twitter:** @pulsewayapp  
6,073 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f13461eda98452f19db968c93270151f7e273ce2a1fb4a8c11bd2f26c9027a97&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1987200%2F&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Owner
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 52% Small, 42% Medium

#### What Do G2 Reviewers Say About Pulseway?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive interface** of Pulseway, making it simple to implement and enhancing customer support experiences.
- Users appreciate the **easy setup** of Pulseway, allowing for efficient implementation and enhanced service management.
- Users commend the **easy implementation** of Pulseway, appreciating its quick setup and supportive resources throughout the process.
- Users value the **easy integrations** of Pulseway, enhancing their workflow and simplifying infrastructure management across systems.
- Users appreciate the **easy integrations** with other software, enhancing their overall experience with Pulseway.

##### Cons

- Users note the **limited features** of Pulseway, particularly missing Microsoft Office integration and inadequate network monitoring tools.
- Users face **limited compatibility** with Pulseway, especially regarding Microsoft Office and Linux integration challenges.
- Users find Pulseway's performance to be **slow** , particularly with ticketing and during peak hours, affecting usability.
- Users feel the pricing is **very high** compared to similar services, indicating potential for better licensing options.
- Users express frustration with **unfinished features** and constant upselling, complicating their overall Pulseway experience.

#### What Are Recent G2 Reviews of Pulseway?

**["Clear, Intuitive PSA/RMM Interface with Fast Mobile App and Predictable Pricing"](https://www.g2.com/survey_responses/pulseway-review-13212303)**

**Rating:** 4.0/5.0 stars

_— Giovanni C._

[Read full review](https://www.g2.com/survey_responses/pulseway-review-13212303)

**["Pulseway’s Mobile-Friendly Remote Monitoring with Real-Time Alerts and Automation"](https://www.g2.com/survey_responses/pulseway-review-12795320)**

**Rating:** 4.5/5.0 stars

_— Luciana S._

[Read full review](https://www.g2.com/survey_responses/pulseway-review-12795320)

#### What Are G2 Users Discussing About Pulseway?

- [Is Pulseway cloud based?](https://www.g2.com/discussions/is-pulseway-cloud-based)
- [Does Pulseway have a free version?](https://www.g2.com/discussions/does-pulseway-have-a-free-version)
- [What can Pulseway monitor?](https://www.g2.com/discussions/what-can-pulseway-monitor) - 1 comment
- [What is Pulseway used for?](https://www.g2.com/discussions/what-is-pulseway-used-for)

### [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

**Average Rating:** 4.0/5.0

**Total Reviews:** 314

#### How Do G2 Users Rate Kaseya VSA?

- **Ease of Admin:** 7.9/10 (Category avg: 8.8/10)
- **Device Management:** 8.3/10 (Category avg: 9.3/10)
- **Service Management:** 7.9/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 8.6/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Kaseya VSA?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** www.kaseya.com
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp  
17,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,471 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 52% Small, 42% Medium

#### What Do G2 Reviewers Say About Kaseya VSA?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Kaseya VSA, appreciating the intuitive interface and efficient management tools.
- Users value the **automation capabilities** of Kaseya VSA, enhancing IT efficiency and simplifying operations significantly.
- Users value the **intuitive interface** of Kaseya VSA, enhancing efficiency and simplifying management in one platform.
- Users appreciate the **advanced reporting and automation features** of Kaseya VSA, streamlining IT operations efficiently.
- Users find Kaseya VSA's **intuitive interface** enhances their experience, making configuration and management seamless.

##### Cons

- Users find the **missing features** in Kaseya VSA hinder its potential compared to competitors like DattoRMM.
- Users face frequent **connectivity issues** with Kaseya VSA, including slow loading and occasional website downtime.
- Users face **remote access issues** with multiple clicks required for connections, leading to a cumbersome experience.
- Users experience **slow performance** with Kaseya VSA, leading to frustration during operations and support delays.
- Users experience **connection issues** with Kaseya VSA, finding the process cumbersome and the tool unreliable at times.

#### What Are Recent G2 Reviews of Kaseya VSA?

**["Very reliable, Best set of vetted features in the industry."](https://www.g2.com/survey_responses/kaseya-vsa-review-10903719)**

**Rating:** 5.0/5.0 stars

_— Justin B._

[Read full review](https://www.g2.com/survey_responses/kaseya-vsa-review-10903719)

**["Powerful Remote Management with a Steep Learning Curve"](https://www.g2.com/survey_responses/kaseya-vsa-review-12790180)**

**Rating:** 4.5/5.0 stars

_— Harsh B._

[Read full review](https://www.g2.com/survey_responses/kaseya-vsa-review-12790180)

#### What Are G2 Users Discussing About Kaseya VSA?

- [What is Kaseya VSA used for?](https://www.g2.com/discussions/what-is-kaseya-vsa-used-for) - 1 upvote
- [How does Kaseya remote control work?](https://www.g2.com/discussions/how-does-kaseya-remote-control-work) - 1 upvote
- [How much does Kaseya cost?](https://www.g2.com/discussions/how-much-does-kaseya-cost) - 1 upvote
- [What is Kaseya software?](https://www.g2.com/discussions/what-is-kaseya-software) - 1 upvote
- [What is VSA in Kaseya?](https://www.g2.com/discussions/what-is-vsa-in-kaseya) - 1 upvote

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Benefits of Remote Monitoring & Management (RMM) Software with Workflow Management capabilities include: Creates new or streamlines existing workflows to better handle IT support tickets and service.

Below are the top-rated Remote Monitoring & Management (RMM) Software with Workflow Management capabilities, as verified by G2’s Research team. Real users have identified Workflow Management as an important function of Remote Monitoring & Management (RMM) Software. Compare different products that offer this feature so you can decide which is best for your business needs.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png "Product Avatar Image")](https://www.g2.com/products/ninjaone/reviews)[NinjaOne](https://www.g2.com/products/ninjaone/reviews)[4.7/5(5,023)](https://www.g2.com/products/ninjaone/reviews) | Automated patch compliance with background remote scripting | "Impowered Our MSP to Resolve Issues Quickly and Grow Quickly" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7550bcff45895b9a0bd1ebb5c48260a6/atera.png "Product Avatar Image")](https://www.g2.com/products/atera/reviews)[Atera](https://www.g2.com/products/atera/reviews)[4.6/5(1,245)](https://www.g2.com/products/atera/reviews) | Per-technician RMM with unlimited endpoint scaling | "Easy-to-Use RMM With Strong Patching, Scripting, and a Central Device View" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud.png "Product Avatar Image")](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)[Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)[4.7/5(1,442)](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) | Unified backup and endpoint security from one agent | "Easy Deployment, Intuitive Management, and Great Value" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_67b650fba26f6ecb33820bbeeb1978fa/teamviewer.png "Product Avatar Image")](https://www.g2.com/products/teamviewer/reviews)[TeamViewer](https://www.g2.com/products/teamviewer/reviews)[4.5/5(4,150)](https://www.g2.com/products/teamviewer/reviews) | Instant remote desktop support with unattended access | "Awesome remote connecting software" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b9a918b71ff9f6df97b4308479b380d/datto-rmm.png "Product Avatar Image")](https://www.g2.com/products/datto-rmm/reviews)[Datto RMM](https://www.g2.com/products/datto-rmm/reviews)[4.5/5(795)](https://www.g2.com/products/datto-rmm/reviews) | MSP automation with integrated PSA workflows | "Comprehensive Management with Limited Automation in Patches" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54cff0c7d284d4afc2e693a97e1978d9/action1.png "Product Avatar Image")](https://www.g2.com/products/action1/reviews)[Action1](https://www.g2.com/products/action1/reviews)[4.9/5(1,173)](https://www.g2.com/products/action1/reviews) | Cloud-native patching without VPN dependency | "Action1 Delivers Incredible Value: Free Endpoints, Affordable Scaling, and Phenomenal Reporting" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c5d4dfd82e94592723258562ddc1c4c1/n-able-n-central.png "Product Avatar Image")](https://www.g2.com/products/n-able-n-central/reviews)[N-able N-central](https://www.g2.com/products/n-able-n-central/reviews)[4.4/5(563)](https://www.g2.com/products/n-able-n-central/reviews) | MSP automation with deep scripting flexibility | "N-central - Great software to manage a fleet of device and get proper information" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b31b4a565844701826eaa0625985b983/syncro.png "Product Avatar Image")](https://www.g2.com/products/syncro/reviews)[Syncro](https://www.g2.com/products/syncro/reviews)[4.5/5(537)](https://www.g2.com/products/syncro/reviews) | MSP scripting and per-tech RMM pricing | "Seamless Tool Integration and Intuitive Setup" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2aacb99ec8270d26bdd9dea8d3c37848/milvus-ti.png "Product Avatar Image")](https://www.g2.com/products/milvus-ti/reviews)[Milvus TI](https://www.g2.com/products/milvus-ti/reviews)[4.8/5(132)](https://www.g2.com/products/milvus-ti/reviews) | Multi-client MSP ticketing with integrated remote access | "Intuitive system with complete inventory, service, and tickets, good cost-benefit" |

* * *

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