The scripting engine is extraordinarily powerful, enabling deep automation across all endpoints. Monitoring and alerting are highly tunable, which helps catch issues before clients even notice there’s a problem. The native integration with ConnectWise PSA also creates a seamless workflow for ticketing and billing. On top of that, it scales impressively well, handling thousands of endpoints without any significant performance loss. Review collected by and hosted on G2.com.

The interface feels outdated and unintuitive, which creates a steep learning curve for new technicians. The default monitoring setup is extremely noisy and takes significant tuning before it becomes genuinely useful. Patching configuration is also complex and easy to misconfigure, which can lead to gaps in coverage. Without a consultant to guide the deployment, most teams end up only scratching the surface of its real power. Review collected by and hosted on G2.com.