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Best Other Customer Service Software - Page 13

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

The other customer service category encompasses products that deliver relevant functionality but do not align precisely with G2’s defined subcategories. This includes solutions with specialized, emerging, or cross-functional capabilities. These products are designed to enhance various aspects of customer service, from communication management and call handling to service delivery and customer interaction. They often integrate with existing systems to streamline operations, improve customer satisfaction, and provide valuable insights through advanced reporting and analytics. Key features may include CRM integration, automated scheduling, virtual queue management, and seamless communication tools that facilitate efficient customer interactions and operational efficiency.

To qualify for inclusion in the Other Customer Service category, a product must:

Provide unique customer service functionalities that do not fit into existing customer service categories
Offer integration capabilities with existing business applications to enhance customer interaction and service delivery
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Featured Other Customer Service Software At A Glance

Zahoree Support
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Highest Performer:
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Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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195 Listings in Other Customer Service Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AI Phone Answering for Restaurants and Hospitality - Catch Every Call 24/7

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • TimeShark for Restaurants features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AI Phone Answering for Restaurants and Hospitality - Catch Every Call 24/7

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
TimeShark for Restaurants features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TissueApp is an integration solution to integrate Zendesk with Github issues.

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • TissueApp features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tissueapp
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TissueApp is an integration solution to integrate Zendesk with Github issues.

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
TissueApp features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
Tissueapp
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Tozcall, we are committed to delivering cutting-edge communication solutions that empower businesses worldwide. With a focus on reliability, security, and compliance, our cloud-based services—inclu

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Tozcall features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tozcall
    HQ Location
    Montréal, CA
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Tozcall, we are committed to delivering cutting-edge communication solutions that empower businesses worldwide. With a focus on reliability, security, and compliance, our cloud-based services—inclu

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Tozcall features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
Tozcall
HQ Location
Montréal, CA
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
0 ratings
Save to My Lists
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    tribu is innovating I.T. support to build an improved and more efficient future

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Tribu features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tribu
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

tribu is innovating I.T. support to build an improved and more efficient future

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Tribu features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
Tribu
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusst AI empowers the intelligent workforce, by automating customer interactions across all languages and channels, learning and adapting in real-time. Catering to your unique business requirements;

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Trusst AI features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Trusst AI
    Year Founded
    2023
    HQ Location
    Sydney, AU
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusst AI empowers the intelligent workforce, by automating customer interactions across all languages and channels, learning and adapting in real-time. Catering to your unique business requirements;

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Trusst AI features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
Trusst AI
Year Founded
2023
HQ Location
Sydney, AU
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trust+ is a caller-controlled recording system for customer care departments. It also provides customers with recordings of their conversations.

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Trust+ features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trust+ is a caller-controlled recording system for customer care departments. It also provides customers with recordings of their conversations.

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Trust+ features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2013
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Agents in Customer Service spend >50% of their time typing repetitive responses on email and chat. TypeGenie takes away the repetition and frees up valuable time by suggesting relevant words and se

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TypeGenie features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    True AI
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Agents in Customer Service spend >50% of their time typing repetitive responses on email and chat. TypeGenie takes away the repetition and frees up valuable time by suggesting relevant words and se

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
TypeGenie features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
True AI
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Master The Customer Journey Companies and organisations have invested heavily digitalizing services for their customers, making it easier to access info, products and self-services. It’s used all the

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vergic Engage features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vergic
    Year Founded
    2007
    HQ Location
    Malmö, SE
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Master The Customer Journey Companies and organisations have invested heavily digitalizing services for their customers, making it easier to access info, products and self-services. It’s used all the

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Vergic Engage features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
Vergic
Year Founded
2007
HQ Location
Malmö, SE
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Entry Level Price:Free
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VideoPeel™ is the #1 Video Survey solution for video testimonials, employee engagement, HR recruiting, HR investigations, customer feedback, market research, inspections, assessments, and customer sup

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Small-Business
    • 27% Mid-Market
  • Pros and Cons
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  • VideoPeel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Helpful
    4
    Ease of Use
    3
    Features
    3
    Team Helpfulness
    3
    Cons
    Billing Issues
    1
    Not User-Friendly
    1
    Poor Customer Support
    1
  • User Satisfaction
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  • VideoPeel features and usability ratings that predict user satisfaction
    8.1
    Quality of Support
    Average: 8.6
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VideoPeel
    Year Founded
    2015
    HQ Location
    Lehi, UT
    Twitter
    @vidpeel
    43 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VideoPeel™ is the #1 Video Survey solution for video testimonials, employee engagement, HR recruiting, HR investigations, customer feedback, market research, inspections, assessments, and customer sup

Users
No information available
Industries
No information available
Market Segment
  • 70% Small-Business
  • 27% Mid-Market
VideoPeel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Helpful
4
Ease of Use
3
Features
3
Team Helpfulness
3
Cons
Billing Issues
1
Not User-Friendly
1
Poor Customer Support
1
VideoPeel features and usability ratings that predict user satisfaction
8.1
Quality of Support
Average: 8.6
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
VideoPeel
Year Founded
2015
HQ Location
Lehi, UT
Twitter
@vidpeel
43 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Virtual Scale is a simple automation platform that builds AI teams who act like your best employees—handling calls, chats and tracking each customer interaction.

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Virtual Scale features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2024
    HQ Location
    North Miami Beach, US
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Virtual Scale is a simple automation platform that builds AI teams who act like your best employees—handling calls, chats and tracking each customer interaction.

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Virtual Scale features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2024
HQ Location
North Miami Beach, US
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vonjour is the all in one phone system and text messaging service for businesses.

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vonjour features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vonjour
    Year Founded
    2013
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vonjour is the all in one phone system and text messaging service for businesses.

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Vonjour features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
Vonjour
Year Founded
2013
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WorkOrder TS is a multi-branch, multi-user ticket tracking system designed to replace the unreliable, handwritten ticket systems for small and large businesses.

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WorkOrder TS features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WorkOrder TS is a multi-branch, multi-user ticket tracking system designed to replace the unreliable, handwritten ticket systems for small and large businesses.

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
WorkOrder TS features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zenplates offers a large collection of premium themes and plugins for Zendesk Guide. All themes are built on top of our powerful theming framework, which allows elements to be copy-and-pasted between

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zenplates features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zenplates
    HQ Location
    Calgary, CA
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zenplates offers a large collection of premium themes and plugins for Zendesk Guide. All themes are built on top of our powerful theming framework, which allows elements to be copy-and-pasted between

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Zenplates features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
Zenplates
HQ Location
Calgary, CA
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zenvia Customer Cloud is the ultimate solution for transforming communication with your customers by offering everything your company needs in one place. Centralize and manage your customer data in an

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zenvia Customer Cloud features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Sao Paulo, BR
    LinkedIn® Page
    www.linkedin.com
    858 employees on LinkedIn®
    Ownership
    NASDAQ: ZENV
Product Description
How are these determined?Information
This description is provided by the seller.

Zenvia Customer Cloud is the ultimate solution for transforming communication with your customers by offering everything your company needs in one place. Centralize and manage your customer data in an

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Zenvia Customer Cloud features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Sao Paulo, BR
LinkedIn® Page
www.linkedin.com
858 employees on LinkedIn®
Ownership
NASDAQ: ZENV
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zingaya enables voice calls through any computer, right from a webpage.

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zingaya features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zingaya
    Year Founded
    2013
    HQ Location
    Palo Alto, US
    LinkedIn® Page
    www.linkedin.com
    185 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zingaya enables voice calls through any computer, right from a webpage.

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Zingaya features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
Zingaya
Year Founded
2013
HQ Location
Palo Alto, US
LinkedIn® Page
www.linkedin.com
185 employees on LinkedIn®