Vergic
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Master The Customer Journey Companies and organisations have invested heavily digitalizing services for their customers, making it easier to access info, products and self-services. It’s used all the time and from all devises. Yet, when a customer want’s to interact or is in need of assistance, they are often forced out of their digital context into a traditional channel like phone or email. The opportunity to help the customer ‘at the moment of need’ in a digital context is then lost and money invested in digital transformation is wasted.
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About
What is Vergic?
Vergic is a technology company that specializes in digital customer engagement solutions. Their platform enables businesses to enhance customer interactions through live chat, chatbots, and collaborative browsing capabilities. Vergic's solutions are designed to improve customer service efficiency and satisfaction by integrating AI-driven automation with human support. The company focuses on delivering personalized and seamless customer experiences across various digital channels, including websites and mobile apps.
