# Best Online Reputation Management Software for Small Business - Page 3

## How Many Online Reputation Management Software Products Does G2 Track?

**Total Products under this Category:** 359

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Online Reputation Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 40,300+ Authentic Reviews
- 359+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Reputation Management Software
 ![G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-reputation-management/grids.png?focus%5B%5D=19432&focus%5B%5D=39215&focus%5B%5D=10366&focus%5B%5D=14864&focus%5B%5D=124128&focus%5B%5D=4506&focus%5B%5D=4177&focus%5B%5D=4555)

Highlighted products: Birdeye, SOCi, Podium, Yext, HighLevel, Yotpo, Reputation, and NiceJob.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=podium&focus%5B%5D=yext&focus%5B%5D=highlevel&focus%5B%5D=yotpo&focus%5B%5D=reputation&focus%5B%5D=nicejob&segment=small-business)

**Sponsored**

### Ping Identity

Ping Identity is a type of identity management solution designed to help organizations implement Zero Trust security frameworks while enhancing user experiences across various platforms. With a focus on intelligent identity solutions, Ping Identity empowers enterprises to securely manage access to cloud, mobile, Software as a Service (SaaS), and on-premises applications, facilitating a seamless integration of identity management into their digital business strategies. The target audience for Ping Identity primarily includes large enterprises and organizations that require robust security measures and streamlined access management for their workforce, customers, and partners. This solution is particularly beneficial for businesses operating in hybrid environments, where applications and data are spread across multiple platforms and locations. By adopting Ping Identity, organizations can ensure that their security protocols are not only effective but also user-friendly, thereby improving overall productivity and satisfaction. Key features of the PingOne Cloud Platform include single sign-on (SSO), multi-factor authentication (MFA), and adaptive authentication, which collectively enhance security while simplifying the user experience. The platform's SSO capability allows users to access multiple applications with a single set of credentials, reducing password fatigue and improving user compliance. MFA adds an extra layer of security by requiring additional verification steps, which is crucial in today’s threat landscape. Adaptive authentication further strengthens security by assessing user behavior and context, enabling organizations to respond dynamically to potential risks. Ping Identity stands out in the identity management category through its commitment to open standards and strategic partnerships with industry leaders such as Microsoft and Amazon. This approach not only enhances interoperability with existing systems but also ensures that organizations can leverage the latest technologies and innovations in identity management. By providing flexible solutions tailored to meet the unique needs of each enterprise, Ping Identity accelerates digital transformation initiatives, enhances customer engagement, and fortifies security measures, making it a valuable asset for any organization looking to navigate the complexities of modern identity management.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=262&secure%5Bchosen_at%5D=2026-08-09T01%3A49%3A28Z&secure%5Bdisplayable_resource_id%5D=257&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=30591&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=30591&secure%5Bresource_id%5D=262&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-reputation-management%2Fsmall-business%3Fpage%3D3&secure%5Btoken%5D=100cada83d14d21e2ab061d6de9a737232c5f022e964af05206a1ba5fabd018d&secure%5Burl%5D=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fplatform.html%3Futm_medium%3Dreview-sites%26utm_source%3Dg2%26utm_campaign%3Dppc%26utm_content%3Dwebsite_iam&secure%5Burl_type%5D=custom_url)

### [GatherUp](https://www.g2.com/products/gatherup/reviews)

GatherUp is the reputation management platform for multi-location businesses and agencies. We turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses. We help you gather customer feedback and insights that improve your reputation/business so you can: 1) Improve the customer experience 2) Attract new customers 3) Retain existing customers And we're automated and organized in a way so you can do this at scale – across multiple locations or businesses. Gather customer feedback from first party to third party reviews to NPS scores and surveys - Review and Feedback Generation and Monitoring - Automation & Integrations Analyze customer feedback for actionable insights - Sentiment Analysis - AI-assisted Smart Insights - Organize and manage reviews based on topic, theme or keywords Leverage insights to engage and retain customers - SMS Marketing Campaigns - Review Replies (AI-generated replies using Smart Reply) - Website Review Widget to display reviews overall, or by location, theme/topic - Social Sharing of Reviews Founded in 2013 by local search marketers and acquired by Traject in 2019, GatherUp is fueled by a remote workforce of customer-centric people with headquarters in Washington state.

**Average Rating:** 4.5/5.0

**Total Reviews:** 43

#### How Do G2 Users Rate GatherUp?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.1/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.5/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind GatherUp?

- **Seller:** [GatherUp](https://www.g2.com/sellers/gatherup)
- **Year Founded:** 2013
- **HQ Location:** Walnut Creek, CA 
- **Twitter:** @GatherUp  
1,848 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8ebcaa33dd03cf85402f6df84a8f96af7ec03c693a73faec671f84b330d26ae4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgatherup%2F&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 74% Small, 18% Medium

#### What Do G2 Reviewers Say About GatherUp?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **clear communication** from support, enhancing their onboarding experience and overall satisfaction with GatherUp.
- Users commend the **outstanding customer support** from Mike and Michelle, enhancing their overall experience with GatherUp.
- Users value the **automation features** of GatherUp, simplifying the process of managing customer reviews effortlessly.
- Users value the **centralized feedback management** of GatherUp, enabling organized and accessible customer reviews in one place.
- Users value the **customization options** in GatherUp, enabling tailored messaging that aligns with their brand’s voice.

#### What Are Recent G2 Reviews of GatherUp?

**["No-brainer for your own business or clients you serve!"](https://www.g2.com/survey_responses/gatherup-review-11274362)**

**Rating:** 5.0/5.0 stars

_— Jon P._

[Read full review](https://www.g2.com/survey_responses/gatherup-review-11274362)

**["Consistent, Automated Review Requests That Boost Local Visibility"](https://www.g2.com/survey_responses/gatherup-review-12921229)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/gatherup-review-12921229)

### [Textedly](https://www.g2.com/products/textedly/reviews)

Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,386

#### How Do G2 Users Rate Textedly?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 7.8/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 7.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Textedly?

- **Seller:** [Textedly](https://www.g2.com/sellers/textedly)
- **Company Website:** www.textedly.com
- **Year Founded:** 2015
- **HQ Location:** Los Angeles, CA
- **Twitter:** @textedly\_  
400 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7bde44e1978ea2dc931990cb78c8ef78bc8eb746a281bbe06acb194bd63ec629&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18029956%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Non-Profit Organization Management, Real Estate
- **Company Size:** 66% Small, 28% Medium

#### What Do G2 Reviewers Say About Textedly?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Textedly for its **responsive customer support** , helping them navigate SMS marketing with ease and confidence.
- Users find Textedly remarkably **easy to use** , with an intuitive interface that simplifies mass text scheduling and tracking.
- Users appreciate the **helpful customer support** of Textedly, quickly resolving issues and ensuring smooth SMS marketing experiences.
- Users appreciate the **easy communication capabilities** of Textedly, enhancing customer engagement and response rates significantly.
- Users love the **efficiency of text messaging** with Textedly, saving time and improving appointment confirmations.

##### Cons

- Users find Textedly's pricing to be **expensive** , especially with fees for features that should be included in basic plans.
- Users are disappointed with the **missing features** like text list storage and higher-than-expected pricing for additional capabilities.
- Users express concerns about **SMS issues** such as message expiration, character counting, and limited app functionality.
- Users find the **learning curve challenging** with setup and initial processes being complex and unclear.
- Users find the **limited texting features** of Textedly restrict their communication efficiency and flexibility.

#### What Are Recent G2 Reviews of Textedly?

**["Textedly Is Easy to Use with truly Top-Tier Customer Support"](https://www.g2.com/survey_responses/textedly-review-13041290)**

**Rating:** 5.0/5.0 stars

_— Bethany V._

[Read full review](https://www.g2.com/survey_responses/textedly-review-13041290)

**["Textedly Has Made Our Marketing So Much Easier"](https://www.g2.com/survey_responses/textedly-review-13098157)**

**Rating:** 4.5/5.0 stars

_— Team S._

[Read full review](https://www.g2.com/survey_responses/textedly-review-13098157)

#### What Are G2 Users Discussing About Textedly?

- [What is Textedly used for?](https://www.g2.com/discussions/what-is-textedly-used-for) - 1 comment
- [What are the features of SMS?](https://www.g2.com/discussions/textedly-what-are-the-features-of-sms)
- [How much does Textedly cost?](https://www.g2.com/discussions/how-much-does-textedly-cost) - 2 comments
- [How do you use Textedly?](https://www.g2.com/discussions/how-do-you-use-textedly) - 3 comments
- [What is Textedly?](https://www.g2.com/discussions/what-is-textedly) - 2 comments

### [Oggvo](https://www.g2.com/products/oggvo/reviews)

Oggvo makes it easy for small businesses to grow and stay competitive by simplifying their customer’s experience at every step of the journey.

**Average Rating:** 4.8/5.0

**Total Reviews:** 294

#### How Do G2 Users Rate Oggvo?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.4/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 9.2/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.3/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Oggvo?

- **Seller:** [Oggvo](https://www.g2.com/sellers/oggvo)
- **Year Founded:** 2018
- **HQ Location:** Seattle, US
- **Twitter:** @OggvoReputation  
23 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=49119b30160d74078669298098a00f4ebc4987e446af2eb59e6f34732dd70e27&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18456165%2F&secure%5Burl_type%5D=linkedin_company_website)  
58 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Realtor, Real Estate Agent
- **Top Industries:** Real Estate, Financial Services
- **Company Size:** 95% Small, 2% Medium

#### What Do G2 Reviewers Say About Oggvo?

_AI-generated summary from verified user reviews_

##### Pros

- Users love Oggvo's **ease of use** , with a user-friendly interface simplifying customer review management and boosting online visibility.
- Users praise the **exceptional customer support** from Oggvo, highlighting helpful and insightful staff like Jessica and Cynthia.
- Users commend Oggvo for its **effective content creation support** , enhancing their social media presence and visibility.
- Users value the **exceptional customer service** from Oggvo, highlighting helpful support and guidance from team members.
- Users find Oggvo to be **very easy to use** , with helpful support making the learning process simple and clear.

##### Cons

- Users experience **billing issues** during setup, although assistance from the management team is helpful and supportive.
- Users report significant **deletion issues** , including unaddressed account verifications and concerns over contract renewals.
- Users experienced a **difficult setup** process with Oggvo, especially during the initial stages of use.
- Users feel the price is **too high** for a service that can be managed independently, questioning its overall value.
- Users desire the ability to share videos, highlighting the **photo limitations** of Oggvo's social media feature.

#### What Are Recent G2 Reviews of Oggvo?

**["Outstanding ongoing service really sets this company apart"](https://www.g2.com/survey_responses/oggvo-review-7785989)**

**Rating:** 5.0/5.0 stars

_— Robynne W._

[Read full review](https://www.g2.com/survey_responses/oggvo-review-7785989)

**["Jessica at Oggvo is Brilliant!"](https://www.g2.com/survey_responses/oggvo-review-11425756)**

**Rating:** 5.0/5.0 stars

_— Scott S._

[Read full review](https://www.g2.com/survey_responses/oggvo-review-11425756)

#### What Are G2 Users Discussing About Oggvo?

- [What is Oggvo used for?](https://www.g2.com/discussions/what-is-oggvo-used-for)

### [LocalImpact](https://www.g2.com/products/localimpact/reviews)

LocalImpact is a reputation management platform for local businesses, multi-location businesses, and agencies. It helps businesses generate more reviews, respond faster with AI, monitor competitors, and showcase their best reviews on their website and social media, all from one simple platform. Send review requests by email, SMS, QR codes, or shareable links, then monitor and respond to reviews from a single dashboard. Customize review widgets for your website, turn customer reviews into social media posts, and use AI to save time while staying connected with your customers. Whether you manage one location or hundreds, LocalImpact gives you the tools to build trust, strengthen your online reputation, and win more customers without the complexity of enterprise software.

**Average Rating:** 4.7/5.0

**Total Reviews:** 87

#### How Do G2 Users Rate LocalImpact?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 7.6/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind LocalImpact?

- **Seller:** [LocalImpact](https://www.g2.com/sellers/localimpact)
- **Year Founded:** 2017
- **HQ Location:** Edmonton, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd6574c0e3fff8db9228413cb32dda03a9ba2a963e81bab98a5abc4df0fcb8ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18024952%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Director
- **Top Industries:** Marketing and Advertising, Real Estate
- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About LocalImpact?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of LocalImpact, making integration and review management simple and efficient.
- Users appreciate the **easy integrations** with LocalImpact, simplifying setup and enhancing their online presence effectively.
- Users find LocalImpact **user-friendly** and productive, enabling easy tracking of reviews and seamless integration with websites.
- Users find LocalImpact's platform to be **simple and easy to implement** , streamlining client onboarding and review management.
- Users value the **real-time progress tracking** on reviews, enhancing productivity and decision-making for their businesses.

##### Cons

- Users desire **more design customization options** for reviews, seeking greater flexibility in styling for enhanced personalization.
- Users experience **slow update issues** when syncing reviews, which can hinder their overall satisfaction with the platform.

#### What Are Recent G2 Reviews of LocalImpact?

**["Great value and functionality"](https://www.g2.com/survey_responses/localimpact-review-11710402)**

**Rating:** 5.0/5.0 stars

_— Ernest W._

[Read full review](https://www.g2.com/survey_responses/localimpact-review-11710402)

**["Seamless Review Management with Stellar Support"](https://www.g2.com/survey_responses/localimpact-review-12729626)**

**Rating:** 5.0/5.0 stars

_— Kosta P._

[Read full review](https://www.g2.com/survey_responses/localimpact-review-12729626)

#### What Are G2 Users Discussing About LocalImpact?

- [What is ReviewsOnMyWebsite used for?](https://www.g2.com/discussions/what-is-reviewsonmywebsite-used-for) - 1 comment

### [Text Request](https://www.g2.com/products/text-request/reviews)

Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. Our founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business. Text Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue.

**Average Rating:** 4.6/5.0

**Total Reviews:** 954

#### How Do G2 Users Rate Text Request?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.9/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 7.9/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.7/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Text Request?

- **Seller:** [Text Request](https://www.g2.com/sellers/text-request)
- **Company Website:** www.textrequest.com
- **Year Founded:** 2014
- **HQ Location:** Chattanooga, Tennessee
- **Twitter:** @Text\_Request  
642 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc395963b1bc8ed3fe4d22b948a90cf95156a1e093ef3b4ecbfeb46522f5d62e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4807820%2F&secure%5Burl_type%5D=linkedin_company_website)  
41 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Owner
- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 65% Small, 31% Medium

#### What Do G2 Reviewers Say About Text Request?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive and user-friendly interface** of Text Request, enhancing client interaction and engagement.
- Users value the **effortless communication** provided by Text Request, enhancing customer service and efficiency significantly.
- Users appreciate the **easy communication** features of Text Request, facilitating seamless interactions with customers and coworkers.
- Users find Text Request to be **intuitive and user-friendly** , greatly enhancing client communication and engagement.
- Users value the **easy-to-use client interaction** features of Text Request, enhancing engagement and communication strategies effectively.

##### Cons

- Users are frustrated by **missing features** like auto-updating conversations and improved UI customization options.
- Users find **limited features** in Text Request, particularly missing video support and unclear pricing for plans.
- Users find the **cost prohibitive** for small and medium businesses compared to other available free platforms.
- Users experience **inconsistent notifications** , often receiving sounds for messages that are already marked as read.
- Users often face **software glitches** that disrupt their messaging experience, causing frustrations and missed communications.

#### What Are Recent G2 Reviews of Text Request?

**["Powerful Keyword Campaigns and Message Tagging for Clearer Client Metrics"](https://www.g2.com/survey_responses/text-request-review-12950921)**

**Rating:** 5.0/5.0 stars

_— Michael B._

[Read full review](https://www.g2.com/survey_responses/text-request-review-12950921)

**["The best alternative to ZipWhip"](https://www.g2.com/survey_responses/text-request-review-8982757)**

**Rating:** 5.0/5.0 stars

_— Jacqui B._

[Read full review](https://www.g2.com/survey_responses/text-request-review-8982757)

#### What Are G2 Users Discussing About Text Request?

- [How do you use text request?](https://www.g2.com/discussions/how-do-you-use-text-request) - 1 comment
- [What is a Request text?](https://www.g2.com/discussions/what-is-a-request-text) - 1 comment
- [What are texting features?](https://www.g2.com/discussions/what-are-texting-features) - 1 comment
- [What are the common features of text messaging?](https://www.g2.com/discussions/what-are-the-common-features-of-text-messaging)

### [Great Recruiters](https://www.g2.com/products/great-recruiters/reviews)

Great Recruiters is a specialized feedback and review platform designed specifically for staffing firms to enhance their recruitment processes and brand reputation. This innovative solution enables organizations to gather real-time feedback from candidates and clients, providing valuable insights into the performance of their recruiters and overall organizational effectiveness. By leveraging this data, staffing firms can identify areas for improvement, celebrate successes, and ultimately maximize the potential of their workforce. The target audience for Great Recruiters includes staffing agencies and recruitment firms looking to improve their operational efficiency and client satisfaction. In an industry where reputation and referrals are critical, having a system that facilitates immediate feedback can significantly influence a firm’s ability to attract top talent and maintain strong client relationships. The platform serves various use cases, such as enhancing recruiter performance, increasing candidate engagement, and building a positive brand image through authentic testimonials. Key features of Great Recruiters include real-time reviews, customizable feedback requests, and comprehensive analytics. Users can easily solicit feedback from candidates and clients after interactions, ensuring that insights are timely and relevant. The platform also provides analytics tools that allow staffing firms to track performance metrics over time, helping them make data-driven decisions to enhance their recruitment strategies. Additionally, the ability to showcase positive reviews and testimonials on various platforms can help firms stand out in a competitive market. By utilizing Great Recruiters, staffing firms can significantly improve their return on investment (ROI) by fostering a culture of continuous improvement and accountability. The insights gained from real-time feedback can lead to enhanced recruiter training programs, better candidate experiences, and ultimately, higher placement rates. Furthermore, the platform’s emphasis on building a strong reputation through authentic reviews can lead to increased referrals, further driving growth and success for staffing organizations. Overall, Great Recruiters offers a comprehensive solution that empowers staffing firms to elevate their brand and operational effectiveness in a dynamic industry.

**Average Rating:** 4.9/5.0

**Total Reviews:** 165

#### How Do G2 Users Rate Great Recruiters?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.6/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.6/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.1/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Great Recruiters?

- **Seller:** [Great Recruiters](https://www.g2.com/sellers/great-recruiters)
- **Year Founded:** 2017
- **HQ Location:** Troy, Michigan
- **Twitter:** @great\_recruiter  
324 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=47eeca28b4882095ddc7b7c12a7e99a88f58d353b9e2075346a2b97a256d749c&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgreat-recruiters&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Recruiter, Technical Recruiter
- **Top Industries:** Staffing and Recruiting, Hospital & Health Care
- **Company Size:** 48% Medium, 47% Small

#### What Do G2 Reviewers Say About Great Recruiters?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Great Recruiters **exceptionally helpful** , enhancing client interactions and providing valuable feedback for continuous improvement.
- Users value the **real-time feedback** from candidates, enhancing recruitment processes and improving overall team morale.
- Users value the **real-time feedback** from candidates, enhancing their hiring process and overall team morale.
- Users find Great Recruiters to be extremely **user-friendly** , enhancing their recruitment experience and communication effortlessly.
- Users find the **feedback and engagement features** of Great Recruiters invaluable for enhancing service and professional growth.

##### Cons

- Users express frustration with **verification issues** , as unverified reviews hinder their chances of becoming Top Rated.
- Users desire **missing features** like advanced search and better integration with ATS to enhance their recruitment experience.
- Users note that **timing and verification issues** in review requests hinder accurate feedback for recruiters and clients.
- Users believe that **improvement is needed** in review request timing and the verification process for better feedback accuracy.
- Users find the **review request timing confusing** , impacting the accuracy of feedback and overall user experience.

#### What Are Recent G2 Reviews of Great Recruiters?

**["Effortless Feedback, Enhances Performance"](https://www.g2.com/survey_responses/great-recruiters-review-12671998)**

**Rating:** 5.0/5.0 stars

_— Melissa R._

[Read full review](https://www.g2.com/survey_responses/great-recruiters-review-12671998)

**["A Game-Changer for Authentic Candidate Experience Feedback"](https://www.g2.com/survey_responses/great-recruiters-review-12502759)**

**Rating:** 5.0/5.0 stars

_— Heidi H._

[Read full review](https://www.g2.com/survey_responses/great-recruiters-review-12502759)

### [Trustpilot](https://www.g2.com/products/trustpilot/reviews)

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Trustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars, and more, to help stand out where it matters most - in search. Our powerful reporting and analytics also allows brands to boost LTV, conversion rates, and ROI. Sign up for a free account today to experience the power of reviews!

**Average Rating:** 3.4/5.0

**Total Reviews:** 253

#### How Do G2 Users Rate Trustpilot?

- **Has the product been a good partner in doing business?:** 6.8/10 (Category avg: 9.0/10)
- **Customer Feedback:** 7.8/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 7.5/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 6.8/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Trustpilot?

- **Seller:** [Trustpilot](https://www.g2.com/sellers/trustpilot)
- **Year Founded:** 2007
- **HQ Location:** Copenhagen, Denmark
- **Twitter:** @Trustpilot  
30,190 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7cbce2e5933c733a4025c188401496ce7a1871ce95c49995934a3fcf271c6e6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F862573%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,384 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Financial Services, Retail
- **Company Size:** 60% Small, 32% Medium

#### What Do G2 Reviewers Say About Trustpilot?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Trustpilot's platform to be **easy to navigate** , facilitating quick access to vital reviews and information.
- Users value Trustpilot for its **efficient reputation management tools** , streamlining feedback integration and enhancing decision-making.
- Users praise Trustpilot for its **easy setup** , allowing swift initiation and effective management of feedback processes.
- Users appreciate the **quick responses** on Trustpilot, valuing its ease of use for learning about products.
- Users value Trustpilot's **efficient review management tools** , streamlining feedback integration and automating time-consuming processes.

##### Cons

- Users experience **poor customer support** with Trustpilot, facing unclear processes and inadequate assistance during disputes.
- Users experience **stressful review moderation** with aggressive policies and vague communication, complicating interactions and business reputation.
- Users feel that **review manipulation** on Trustpilot leads to lost reviews and an overly stressful moderation process.
- Users find Trustpilot's pricing to be **excessively high** , especially for basic features and limited review invites.
- Users face **billing issues** with Trustpilot due to unexpected price hikes and rigid contract renewals, causing financial strain.

#### What Are Recent G2 Reviews of Trustpilot?

**["Genuine Verified Reviews That Boost SEO Visibility"](https://www.g2.com/survey_responses/trustpilot-review-12678034)**

**Rating:** 5.0/5.0 stars

_— Visal K._

[Read full review](https://www.g2.com/survey_responses/trustpilot-review-12678034)

**["Trustpilot Makes Confident Buying Decisions Easy"](https://www.g2.com/survey_responses/trustpilot-review-13040258)**

**Rating:** 4.5/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/trustpilot-review-13040258)

#### What Are G2 Users Discussing About Trustpilot?

- [What is Trustpilot used for?](https://www.g2.com/discussions/what-is-trustpilot-used-for) - 1 upvote

### [ClearlyRated](https://www.g2.com/products/clearlyrated/reviews)

Founded in 2003 ClearlyRated is the leading client satisfaction and reputation management platform for professional service firms. Through our acquisition of Client Savvy in 2025, we are the market leader in AEC where our Client Savvy Platform was purpose built to solve a very practical problem: how to understand clients better, improve project relationships, and create more value without slowing delivery teams down. It was built within an architecture firm, for practitioners, to work in the real constraints of project-based professional services. For more than 20 years, ClearlyRated has focused on AEC and closely related professional services firms.  The company has helped more than 700 AEC firms design, deliver, and measure client experiences that drive growth, retention, and referrals. As pioneers and thought leaders in CX for professional services, ClearlyRated has led the movement to make CX measurable, actionable, and tied directly to business outcomes. Our Client Savvy  platform leverages the patented CX® (Client Experience Indicator), a 7-point sliding scale that evaluates how client experiences align with expectations. Our platform delivers higher response rates, richer insights, and earlier risk detection than traditional survey methods, while real-time dashboards, AI sentiment analysis, and analytics enable firms to respond quickly and strategically. Beyond technology, ClearlyRated partners with organizations to embed client experience into daily practice. Its programs, ranging from Client Perception Studies to ongoing Voice of the Client initiatives, help firms integrate feedback into business development, project delivery, and strategic planning. The result is reduced risk, improved retention, and stronger market differentiation.

**Average Rating:** 4.8/5.0

**Total Reviews:** 127

#### How Do G2 Users Rate ClearlyRated?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.7/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.8/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.6/10 (Category avg: 8.3/10)

#### Who Is the Company Behind ClearlyRated?

- **Seller:** [ClearlyRated](https://www.g2.com/sellers/clearlyrated)
- **Company Website:** www.clearlyrated.com
- **Year Founded:** 2003
- **HQ Location:** Portland, Oregon
- **Twitter:** @ClearlyRated  
1,630 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=15b95b8982275d0fb82e0fff438ce8b1fbaedf4060206e7f4c3de540bdb3dc02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18669814%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Director
- **Top Industries:** Staffing and Recruiting, Accounting
- **Company Size:** 59% Medium, 24% Small

#### What Do G2 Reviewers Say About ClearlyRated?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of implementation and actionable insights** provided by ClearlyRated, enhancing their organizational strategies.
- Users value the **ease of use** of ClearlyRated, citing its user-friendly interface and responsive support team.
- Users praise the **quick and responsive customer support** from ClearlyRated, enhancing their survey experience and satisfaction.
- Users laud **ClearlyRated's effective feedback collection** for enhancing processes and fostering continuous improvement in staffing agencies.
- Users find **Feedback Management** invaluable for collecting surveys and gaining actionable insights to enhance client satisfaction.

##### Cons

- Users feel the pricing is **expensive** , especially with cheaper survey options available but value its industry recognition.
- Users are frustrated by the **lack of response options** and poor email delivery of ClearlyRated surveys.
- Users find the **information overwhelming** and struggle with navigation and limited survey editing options on ClearlyRated.
- Users feel that ClearlyRated requires **considerable improvement** in features and data analysis for better usability.
- Users find the **difficult navigation** of ClearlyRated challenging, especially for beginners trying to access important features.

#### What Are Recent G2 Reviews of ClearlyRated?

**["Custom survey with great data analytics."](https://www.g2.com/survey_responses/clearlyrated-review-11050660)**

**Rating:** 4.5/5.0 stars

_— Julia L._

[Read full review](https://www.g2.com/survey_responses/clearlyrated-review-11050660)

**["Bulk NPS Surveys with Automated Reminders and Robust Reporting"](https://www.g2.com/survey_responses/clearlyrated-review-13208605)**

**Rating:** 4.5/5.0 stars

_— Verified User in Accounting_

[Read full review](https://www.g2.com/survey_responses/clearlyrated-review-13208605)

#### What Are G2 Users Discussing About ClearlyRated?

- [What is ClearlyRated used for?](https://www.g2.com/discussions/what-is-clearlyrated-used-for)

### [Score My Reviews](https://www.g2.com/products/score-my-reviews/reviews)

Score My Review is a state-of-the-art review and reputation management software for small and medium-sized businesses. Our automated and easy-to-use interface helps business owners collect authentic customer reviews on autopilot. With Score My Reviews, you can get more 5 Star reviews on review sites like Google, Facebook, and many other review sites that matter to your business. You will receive a notification anytime you receive a new review, and you can manage all your reviews under one roof within our platform. Review requests will be a breeze via our automated email and SMS text campaigns.

**Average Rating:** 4.9/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate Score My Reviews?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.6/10 (Category avg: 8.8/10)
- **Competitive Intelligence:** 8.1/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Score My Reviews?

- **Seller:** [Score My Reviews](https://www.g2.com/sellers/score-my-reviews)
- **Year Founded:** 2017
- **HQ Location:** Bethesda, Maryland
- **Twitter:** @ScoreMyReviews  
463 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f668c05d4de52f3fbc313ffefa8a01b2332aa7ffe18ecc8dd6974e4b08211bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19138194%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Construction
- **Company Size:** 94% Small, 6% Medium

#### What Do G2 Reviewers Say About Score My Reviews?

_AI-generated summary from verified user reviews_

##### Pros

- Users love how Score My Reviews helps to **boost review counts** quickly and efficiently after services are completed.
- Users find Score My Reviews to be **very easy to use** , streamlining customer feedback collection effectively.
- Users find **Score My Reviews highly convenient** , streamlining customer feedback and enhancing communication efficiency effortlessly.
- Users value the **automation features** of Score My Reviews, streamlining communication and review collection effortlessly.
- Users value the **client interaction capabilities** of Score My Reviews, which boost their Google reviews effectively.

#### What Are Recent G2 Reviews of Score My Reviews?

**["Highly recommend for any business looking to fix their online reviews"](https://www.g2.com/survey_responses/score-my-reviews-review-12663525)**

**Rating:** 5.0/5.0 stars

_— Jane D._

[Read full review](https://www.g2.com/survey_responses/score-my-reviews-review-12663525)

**["Overall, a great tool for our business"](https://www.g2.com/survey_responses/score-my-reviews-review-12534398)**

**Rating:** 5.0/5.0 stars

_— Tatiana N._

[Read full review](https://www.g2.com/survey_responses/score-my-reviews-review-12534398)

#### What Are G2 Users Discussing About Score My Reviews?

- [What is Score My Reviews used for?](https://www.g2.com/discussions/what-is-score-my-reviews-used-for)

### [ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews)

The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acquisition and retention strategies and ultimately grow your bottom line. ReviewTrackers empowers 175,000+ business locations to understand their customers better through advanced review management, local search, customer feedback and business insight/operations technology. Our business solutions allow for analyzing, amplifying, and maximizing insights so brands can beat their competitors, accelerate business acquisition and improve retention while driving more authentic connections with customers.

**Average Rating:** 4.6/5.0

**Total Reviews:** 160

#### How Do G2 Users Rate ReviewTrackers?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.3/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.1/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind ReviewTrackers?

- **Seller:** [PG Forsta](https://www.g2.com/sellers/pg-forsta)
- **HQ Location:** Salt Lake City, Utah
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e56037fcec61d213a1f4229eb926938e0c1373395be6ee138691fc922b14a1dc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fweareinmoment%2F&secure%5Burl_type%5D=linkedin_company_website)  
411 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Director
- **Top Industries:** Marketing and Advertising, Hospitality
- **Company Size:** 46% Medium, 35% Small

#### What Are Recent G2 Reviews of ReviewTrackers?

**["Efficient way on tracking online reviews for our product"](https://www.g2.com/survey_responses/reviewtrackers-review-8276502)**

**Rating:** 5.0/5.0 stars

_— Oliver M._

[Read full review](https://www.g2.com/survey_responses/reviewtrackers-review-8276502)

**["Tools is very useful; Customer service is great!"](https://www.g2.com/survey_responses/reviewtrackers-review-8955783)**

**Rating:** 4.5/5.0 stars

_— Kris R._

[Read full review](https://www.g2.com/survey_responses/reviewtrackers-review-8955783)

#### What Are G2 Users Discussing About ReviewTrackers?

- [What is ReviewTrackers used for?](https://www.g2.com/discussions/what-is-reviewtrackers-used-for)

### [Chekkit](https://www.g2.com/products/chekkit/reviews)

Chekkit is an all-in-one platform that helps local businesses grow faster with less effort. It combines AI-powered messaging and automation with the tools teams use every day—review management, business text messaging, groupchat, a centralized inbox, textable landline, customer surveys, competitive benchmarking, and more—so you can boost engagement, convert more leads, and outperform the competition from one place.

**Average Rating:** 4.9/5.0

**Total Reviews:** 154

#### How Do G2 Users Rate Chekkit?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.6/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 9.9/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Chekkit?

- **Seller:** [Chekkit](https://www.g2.com/sellers/chekkit)
- **Year Founded:** 2016
- **HQ Location:** Winnipeg
- **Twitter:** @getchekkit  
204 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d8e0b24030f8e58bc13b955814d3915b276c7c25c37b56a5340a9206cf1e6723&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18233108%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Manager
- **Top Industries:** Retail, Luxury Goods & Jewelry
- **Company Size:** 90% Small, 10% Medium

#### What Do G2 Reviewers Say About Chekkit?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **AI integration** of Chekkit, enhancing their websites with innovative chatbot features uncommon in their industry.
- Users value the **innovative AI technology** of Chekkit, enhancing customer interaction with a unique chatbot feature.
- Users appreciate the **innovative chatbot integration** that sets Chekkit apart in their industry.
- Users value the **integration capabilities** of Chekkit, allowing for unique features like chatbots on their websites.

##### Cons

- Users find the **limited communication options** of Chekkit frustrating, as responses can only be made via text.
- Users find that the **limited text-only response options** hinder effective communication with guests.
- Users find the **limited response options** of Chekkit challenging, as communication is restricted to text only.
- Users are frustrated by the **poor chat functionality** , as responses to guests are limited to text only.

#### What Are Recent G2 Reviews of Chekkit?

**["Chekkit: Affordable, Feature-Rich Messaging Hub with Excellent AI Proofing"](https://www.g2.com/survey_responses/chekkit-review-12967845)**

**Rating:** 5.0/5.0 stars

_— Simon F._

[Read full review](https://www.g2.com/survey_responses/chekkit-review-12967845)

**["Innovative Chatbot Integration Sets Us Apart"](https://www.g2.com/survey_responses/chekkit-review-12086041)**

**Rating:** 4.0/5.0 stars

_— Daryn M._

[Read full review](https://www.g2.com/survey_responses/chekkit-review-12086041)

#### What Are G2 Users Discussing About Chekkit?

- [What is Chekkit used for?](https://www.g2.com/discussions/what-is-chekkit-used-for)

### [Pluspoint](https://www.g2.com/products/pluspoint/reviews)

Pluspoint is the local marketing platform for brands that run more than one address. Reviews, listings, AI search visibility, messaging, social posting and coupons. Every location, one login, from $29 per location per month. 🤖 Getting found when the search is an AI answer Ask ChatGPT for the best sushi in Lisbon and three names come back, not ten blue links. Google's AI Overviews and Ask Maps work the same way. Those answers get assembled from things you control: your categories and hours across the directory graph, plus how many reviews each location has and how recent they are. Pluspoint runs that layer. A car rental group we work with now lands consistently in the top 3 of AI recommendations. Lyca Mobile's Google Maps views rose 395%, and Maps views are what turn into direction requests and walk-ins. 📊 Transparent Prices are on the website. Monthly billing, no setup fee, no demo gate, cancel any month. One plan at $29 per location carries every feature; directory syndication is an optional $39 add-on. ⚡ Easy to set up Sign up tonight, run it tomorrow. Self-service signup, bulk location import, 14-day free trial without a card. 🔌 Connects to what you already run Google, Facebook, Instagram, WhatsApp, TikTok, X, LinkedIn, VTEX and Zapier connect from the settings screen, which puts 8,000+ apps in reach. Salesforce, HubSpot, Pipedrive, QuickBooks and Xero get set up with the team. Restaurant groups also get iFood and CoverManager, and there is a documented API. 📈 Built to grow Five locations or five hundred. Bulk operations, per-location analytics, regional rollups, franchisee-level permissions. 🧲 Attract Listings synced across Google, Apple Maps, Bing and 100+ directories. Reviews collected by QR code, SMS, email and WhatsApp, monitored across Google, Facebook, Yelp, Tripadvisor, Booking.com and more. AI replies in your brand voice, posted back automatically to Google and iFood. Elsewhere the draft waits for someone to click paste. Social posting to six networks, scheduled once, pushed to every location. 💬 Convert One inbox for WhatsApp, SMS, email, live chat, Facebook Messenger and Instagram DMs. An AI chatbot that answers the repeat questions and captures leads at 2am. A mobile microsite per location. 🔁 Retain Surveys that catch a bad visit early and route the complaint privately instead of onto Google. Campaigns over SMS, email and WhatsApp. Trackable coupons, so you can follow a campaign through to the register. 🎯 Who it fits CMOs, VP Ops, franchise leads and founder-operators at multi-location brands: restaurants, hotels, healthcare, automotive, retail, home services, beauty and real estate. One 60-restaurant group went from 2.8 to 4.8 stars and 16x more reviews a month. Billing starts at three locations, so the $87 floor makes Pluspoint a poor deal for a single shop and a good one from about five up. Get found. Get visits. Get more time to sleep.

**Average Rating:** 4.9/5.0

**Total Reviews:** 64

#### How Do G2 Users Rate Pluspoint?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Pluspoint?

- **Seller:** [Pluspoint](https://www.g2.com/sellers/pluspoint)
- **Year Founded:** 2021
- **HQ Location:** Miami, US
- **Twitter:** @trypluspoint  
5 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4fff77f27f668467a932ed451875aaff14ee2ca0aa6e0c27a79c3c4b8fff83ed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrypluspoint%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 52% Small, 46% Medium

#### What Do G2 Reviewers Say About Pluspoint?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **centralized management** of Pluspoint, streamlining online interactions and enhancing productivity significantly.
- Users find Pluspoint to be **super easy to set up** and appreciate managing everything in one place.
- Users appreciate the **AI integration** in Pluspoint for automating tasks, enhancing efficiency in managing online interactions.
- Users value Pluspoint's **advanced AI capabilities** for automating tasks, enhancing efficiency in managing online interactions.
- Users value the **automation of repetitive tasks** in Pluspoint, significantly saving time and enhancing efficiency.

##### Cons

- Users find the **limited chat functionality** of Pluspoint lacking, often relying on additional tools for better communication.
- Users desire more **flexibility in reporting** features to gain specific insights tailored to various departments.
- Users desire more **flexibility in reporting customization** , facing challenges in obtaining specific insights for different departments.
- Users desire **enhanced ticketing and call functionalities** in Pluspoint, often relying on additional tools for complex issues.
- Users find the **missing features** on the mobile app limiting and wish for more functionality on-the-go.

#### What Are Recent G2 Reviews of Pluspoint?

**["Consolidated our channels, and AI search became a measurable source of inbound"](https://www.g2.com/survey_responses/pluspoint-review-13218516)**

**Rating:** 5.0/5.0 stars

_— Marie S._

[Read full review](https://www.g2.com/survey_responses/pluspoint-review-13218516)

**["Branch pages rank, listings match, and AI started sending learners"](https://www.g2.com/survey_responses/pluspoint-review-13217175)**

**Rating:** 5.0/5.0 stars

_— Brandon S._

[Read full review](https://www.g2.com/survey_responses/pluspoint-review-13217175)

### [Alchemer Reputation Management](https://www.g2.com/products/alchemer-reputation-management/reviews)

Alchemer Reputation Management (formerly Chatmeter) is a multi-location reputation and customer experience platform that helps enterprise and multi-site brands manage reviews, analyze customer sentiment, and drive location-level improvements at scale. Built specifically for organizations operating across dozens, hundreds, or thousands of locations, it goes beyond basic review monitoring to connect feedback directly to operational action. What is Alchemer Reputation Management used for? Alchemer Reputation Management is used to monitor and respond to online reviews across platforms, analyze customer sentiment by location, standardize feedback workflows across distributed teams, and surface location-specific insights that drive measurable improvements in customer experience. Common use cases include multi-location review response programs, Voice of Customer (VoC) initiatives, franchise experience management, and brand reputation monitoring across social media and review sites. Who is Alchemer Reputation Management for? Alchemer Reputation Management is purpose-built for corporate teams and regional managers overseeing multiple physical locations — including retail chains, restaurant groups, healthcare networks, hospitality brands, financial services branches, and franchise systems. It serves CX leaders, marketing teams, and operations managers who need a single, unified view of customer sentiment across their entire location portfolio. Key capabilities: - Centralized review and feedback aggregation from Google, Yelp, social media, surveys, and other channels — unified into a single location-level dashboard - AI-powered sentiment and thematic analysis that identifies the underlying drivers of customer satisfaction and dissatisfaction beyond star ratings and scores - At-scale review response tools that enable teams to respond to customer feedback promptly and consistently across every location - Standardized workflows that give frontline operators and regional managers clear, prioritized, actionable guidance — not just data - Location-specific action prioritization that transforms unstructured feedback into ranked improvement opportunities by site - Cross-location benchmarking to identify top-performing locations, flag underperformers, and share best practices across the organization How does Alchemer Reputation Management compare to other reputation management platforms? Unlike general-purpose review management tools, Alchemer Reputation Management is built for the operational complexity of multi-location enterprises. Where platforms like Birdeye or Podium focus primarily on review generation and automation, Alchemer emphasizes turning feedback into location-level operational action — making it a strong fit for brands that need to drive consistent customer experiences across a distributed footprint, not just improve their star ratings. Bottom line: Alchemer Reputation Management helps multi-location brands close the gap between listening to customers and acting on what they say — delivering consistent, high-quality experiences at every location and protecting brand reputation at scale.

**Average Rating:** 4.5/5.0

**Total Reviews:** 118

#### How Do G2 Users Rate Alchemer Reputation Management?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.8/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.2/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Alchemer Reputation Management?

- **Seller:** [Alchemer](https://www.g2.com/sellers/alchemer)
- **Company Website:** www.alchemer.com
- **HQ Location:** Louisville, CO
- **Twitter:** @AlchemerHQ  
7,024 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03a0d564cb4e0b44f2c54bc034945baaedd316436c84275f85c07fb360389148&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F712662%2F&secure%5Burl_type%5D=linkedin_company_website)  
232 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Director of Marketing
- **Top Industries:** Real Estate, Restaurants
- **Company Size:** 39% Medium, 33% Large

#### What Do G2 Reviewers Say About Alchemer Reputation Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **centralized review management** of Alchemer, simplifying ad posting and response standardization across platforms.
- Users praise the **responsive and helpful customer service** of Alchemer Reputation Management for enhancing their overall experience.
- Users find Alchemer Reputation Management incredibly **easy to use** , enjoying its intuitive interface and effortless setup process.
- Users value the **quick responses** from support, enhancing their experience with effective and reassuring communication.
- Users value the **centralized management** of Alchemer, simplifying review responses and performance analysis across platforms.

##### Cons

- Users express concern over **limited content options** , facing delays and lack of support for listing creations.
- Users find **limited features** in Alchemer, particularly regarding AI responses and social media comment integration.
- Users express frustration over **poor customer support** , with missed meetings and inadequate follow-up hindering their experience.
- Users find the **reporting issues** frustrating, as downloads are necessary, and timely listings are often problematic.
- Users note the **limited AI functionality** for review responses, impacting their interaction with social media comments.

#### What Are Recent G2 Reviews of Alchemer Reputation Management?

**["Review for Leanna Brown"](https://www.g2.com/survey_responses/alchemer-reputation-management-review-11384335)**

**Rating:** 5.0/5.0 stars

_— Mia Y._

[Read full review](https://www.g2.com/survey_responses/alchemer-reputation-management-review-11384335)

**["Great Online Reputation Management Platform"](https://www.g2.com/survey_responses/alchemer-reputation-management-review-11267422)**

**Rating:** 4.5/5.0 stars

_— Connor D._

[Read full review](https://www.g2.com/survey_responses/alchemer-reputation-management-review-11267422)

#### What Are G2 Users Discussing About Alchemer Reputation Management?

- [What is Chatmeter used for?](https://www.g2.com/discussions/what-is-chatmeter-used-for)

### [Right Choice](https://www.g2.com/products/right-choice/reviews)

RightChoice is an AI-powered Local Listings Management Software built to help local and multi-location businesses to manage listings, improve local rankings, and monitor AI Ranking from all-in-one platform including ChatGPT, Gemini & other AI Models. Our Dashboard combines listings management, reputation management, competitor tracking, and an AI Ranker Tools to help businesses stay accurate, visible, and competitive across Google, Bing, Apple, Waze, and 70+ directories. Key features include: 1. AI Ranker Tool for tracking rankings across AI platforms. 2. Local Keyword Position Tracker 3. Competitor Listings & Ranking Tracker 4. Reviews & Reputation Management with AI auto-replies 5. Customer Sentiment Analysis 6. Geo Grid Tracker for hyperlocal visibility 7. Profile Strength & Suspension Risk Audit 8. Local Business Listing Management 9. 70+ Directory Integrations 10. AI Content Generation & Automated Post Scheduling 11. Advanced Reporting & Keywords Analytics RightChoice is ideal for local businesses, agencies, franchises, and multi-location brands looking for a scalable Local Listings Management and Reputation Platform with built-in AI Insights & Recommendations. Manage listings. Track rankings. Monitor AI visibility. Grow locally, at scale!

**Average Rating:** 4.9/5.0

**Total Reviews:** 168

#### How Do G2 Users Rate Right Choice?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 9.9/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Right Choice?

- **Seller:** [RightChoice.Ai](https://www.g2.com/sellers/rightchoice-ai)
- **Year Founded:** 2023
- **HQ Location:** Delaware, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0c7f35f1942f84372636da5eaa605d51a5649403cc9f82f68cc9e5d36430396a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frightchoiceai&secure%5Burl_type%5D=linkedin_company_website)  
796 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Head
- **Top Industries:** Retail, Automotive
- **Company Size:** 45% Small, 39% Medium

#### What Do G2 Reviewers Say About Right Choice?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Right Choice's **ease of use** exceptional, simplifying business listing management and daily tasks effectively.
- Users love how Right Choice offers **time-saving tools** for local marketing, streamlining tasks into one efficient platform.
- Users rave about the **quick and proactive customer support** from Right Choice, enhancing their management experience significantly.
- Users praise the **easy integrations** of Right Choice, noting smooth setup and excellent customer support for optimal performance.
- Users value the **responsive customer support** of Right Choice, enhancing their experience and satisfaction throughout the process.

##### Cons

- Users experience **technical glitches** and **graphical bugs** , especially when zooming in or out, affecting usability.
- Users experience **graphical bugs** during zoom actions, which can detract from an otherwise useful software experience.
- Users experience **technical glitches** and graphical bugs during zoom functions, impacting the overall quality of Right Choice.
- Users are eager for **more features** in Right Choice, hoping for updates to enhance functionality and customization.
- Users note some **reporting issues** with Right Choice, but the team promptly addresses bugs and feedback.

#### What Are Recent G2 Reviews of Right Choice?

**["Seamless CRM Integration and Effortless Center Management with RightChoice.ai"](https://www.g2.com/survey_responses/right-choice-review-13218619)**

**Rating:** 4.5/5.0 stars

_— Atharv Y._

[Read full review](https://www.g2.com/survey_responses/right-choice-review-13218619)

**["Multi-Location Insights"](https://www.g2.com/survey_responses/right-choice-review-13180860)**

**Rating:** 4.0/5.0 stars

_— Yaseen M._

[Read full review](https://www.g2.com/survey_responses/right-choice-review-13180860)

### [Uberall](https://www.g2.com/products/uberall-2024-01-10/reviews)

Uberall is the world’s first multi-location marketing platform that connects your digital presence to local revenue impact. We help brands grow by optimizing location performance across visibility, engagement, reputation, and conversion—now including the industry’s first GEO (Generative Engine Optimization) Studio. As AI search changes how customers find businesses, Uberall’s AI-powered platform ensures your locations aren't just found, but recommended. Our comprehensive solution simplifies multi-location marketing with powerful analytics, listings, reviews, store locators, local pages, and local inventory. With the addition of GEO Studio, brands can now monitor their visibility in AI search, benchmark against competitors in LLM responses, and automatically publish AI-readable, locally relevant content across the web. Founded in 2013 in Berlin, Uberall powers over 1.3 million locations globally. Trusted by leaders in retail, hospitality, and automotive, Uberall is shaping the future of location marketing.

**Average Rating:** 4.4/5.0

**Total Reviews:** 235

#### How Do G2 Users Rate Uberall?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.6/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 7.7/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 7.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Uberall?

- **Seller:** [uberall GmbH](https://www.g2.com/sellers/uberall-gmbh)
- **Company Website:** uberall.com
- **Year Founded:** 2013
- **HQ Location:** Berlin, Berlin
- **Twitter:** @getuberall  
1,257 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=156063e7ec51b29d44e44e4393436a206a340f6d8759b25ca5aa6c6d9983ff59&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2832960%2F&secure%5Burl_type%5D=linkedin_company_website)  
463 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Digital Marketing Manager, Marketing Manager
- **Top Industries:** Marketing and Advertising, Restaurants
- **Company Size:** 38% Medium, 31% Large

#### What Do G2 Reviewers Say About Uberall?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Uberall, facilitating seamless customer interactions and ad management across platforms.
- Users value the **centralized management** of Uberall, enjoying the convenience of an integrated solution across platforms.
- Users find Uberall's **centralized platform** invaluable for efficiently managing multiple locations with ease and convenience.
- Users find the **easy setup** of Uberall a significant advantage, streamlining their connection with customers effortlessly.
- Users highlight the **helpfulness** of Uberall in connecting with customers across multiple platforms efficiently.

##### Cons

- Users find the **setup challenges** with connecting locations to Meta and Google time-consuming and complicated.
- Users face **reporting issues** with Uberall, as changes may not sync properly and resolved reviews aren't always marked correctly.
- Users struggle with **linking issues** in Uberall, as changes often don't reflect on Google profiles, causing extra work.
- Users find the **difficult setup** of Uberall to be time-consuming and complicated, especially when managing location updates.
- Users find that **improvement is needed** in dashboard intuitiveness and ensuring updates reflect accurately across platforms.

#### What Are Recent G2 Reviews of Uberall?

**["Streamlined Social Media Management with Stellar Support"](https://www.g2.com/survey_responses/uberall-review-12320759)**

**Rating:** 5.0/5.0 stars

_— Shannon H._

[Read full review](https://www.g2.com/survey_responses/uberall-review-12320759)

**["Centralized Multi-Location Management That Saves Time and Boosts Visibility"](https://www.g2.com/survey_responses/uberall-review-12775963)**

**Rating:** 5.0/5.0 stars

_— Josh C._

[Read full review](https://www.g2.com/survey_responses/uberall-review-12775963)

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