# Best Online Community Management Software for Small Business - Page 2

## How Many Online Community Management Software Products Does G2 Track?

**Total Products under this Category:** 207

### Category Stats (Aug 2026)

- **Average Rating:** 4.49/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Disciple (+1.92%) - Among all products in this category, Disciple recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Online Community Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 7,000+ Authentic Reviews
- 207+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Community Management Software
 ![G2 Grid® for Online Community Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-community-management/grids.png?focus%5B%5D=82178&focus%5B%5D=1238701&focus%5B%5D=54410&focus%5B%5D=38066&focus%5B%5D=76395&focus%5B%5D=25642&focus%5B%5D=98309&focus%5B%5D=1313544)

Highlighted products: Mighty Networks, Circle, Webex Events & Webinars, Hivebrite, Bevy, Glue Up, Bettermode, and Nas.io.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-community-management/grids.json?focus%5B%5D=mighty-networks&focus%5B%5D=circle-so-circle&focus%5B%5D=webex-events-webinars&focus%5B%5D=hivebrite&focus%5B%5D=bevy&focus%5B%5D=glue-up&focus%5B%5D=bettermode&focus%5B%5D=nas-io&segment=small-business)

**Sponsored**

### BrandMail

BrandMail is a specialized email branding solution developed by BrandQuantum, designed to assist organizations in maintaining a consistent brand image across all email communications. By integrating seamlessly with Microsoft Outlook and Google Workspace, BrandMail empowers employees to create professionally branded emails effortlessly through a single, user-friendly toolbar. This tool provides access to the latest pre-approved content and brand standards, ensuring that every outgoing email aligns with the organization's branding guidelines. Targeted at businesses of all sizes, BrandMail is particularly beneficial for marketing teams, human resources, and any departments that rely heavily on email as a primary communication channel. The software addresses common challenges faced by organizations, such as inconsistent branding, unauthorized content use, and the complexities of managing email signatures and banners across a large workforce. With BrandMail, companies can ensure that all employees adhere to brand guidelines without the need for extensive training or oversight, thereby simplifying the branding process. Key features of BrandMail include centrally managed, tamper-proof email signatures, banners, and content, which guarantee that all outgoing communications accurately reflect the organization's branding. The tool also provides comprehensive analytics and reporting capabilities, enabling organizations to track engagement and assess the effectiveness of their email campaigns. Its compatibility with various platforms, including Outlook desktop (from 2010 to O365), O365 Web, Mac, and mobile devices, ensures that users can access the tool on their preferred devices, enhancing flexibility and usability. Moreover, BrandMail supports over 133 languages, making it an ideal choice for multinational organizations that require consistent branding across diverse markets. The software also offers 24/7 user and VIP admin support, ensuring that users have access to assistance whenever needed. This robust support system enhances the overall user experience, allowing organizations to streamline their email branding process effectively. By providing a comprehensive solution that prioritizes brand integrity and communication effectiveness, BrandMail stands out as a valuable tool for organizations aiming to elevate their email communications.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=297&secure%5Bchosen_at%5D=2026-08-10T12%3A40%3A45Z&secure%5Bdisplayable_resource_id%5D=1126&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=139550&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=139550&secure%5Bresource_id%5D=297&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-community-management%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=bccaeb01d86a0b42fcef30751b1a08a95a69aa6f9bed1fd50a152e78ce630b2e&secure%5Burl%5D=https%3A%2F%2Fbrandquantum.com%2Fbrandmail-free-trial%3Futm_source%3Dg2%26utm_medium%3Dg2clicks%26utm_campaign%3Dcomp&secure%5Burl_type%5D=free_trial)

### [Swarm](https://www.g2.com/products/swarm-to/reviews)

Swarm outshines other community platforms with its video-centric approach that guarantees twice the engagement. Experience the difference today. Join leading coaches, creators, and experts who are earning full-time incomes on Swarm!

**Average Rating:** 4.8/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Swarm?

- **Community Feeds & Discussions:** 9.5/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 5.5/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.5/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Swarm?

- **Seller:** [Swarm](https://www.g2.com/sellers/swarm-ae83bcc7-0f2f-416f-b93e-3c68c223a39a)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Professional Training & Coaching
- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Swarm?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **excellent customer support** from Swarm, noting its responsiveness and dedication to user feedback.
- Users appreciate the **intuitive interface** of Swarm, making it easy to navigate and engage effectively.
- Users love the **high level of customization** in Swarm, allowing tailored solutions for client engagement and communication.
- Users appreciate the **outstanding community support and customer service** of Swarm, fostering a collaborative and enriching experience.
- Users praise the **outstanding support** from Swarm.to's team, enhancing their coaching experience and client engagement.

##### Cons

- Users desire a few **missing features** in Swarm, such as better post scheduling and user customization options.
- Users experience a **difficult learning process** with Swarm due to inadequate onboarding for new clients.
- Users experience a **difficult setup** with Swarm, particularly for clients less familiar with web-based applications.
- Users find the **frequent changes** in Swarm potentially frustrating, especially for those preferring stability over updates.
- Users find the **limited customization options** of Swarm hinder their ability to tailor the platform to their needs.

#### What Are Recent G2 Reviews of Swarm?

**["The Video-Powered Community Platform That Transforms Online Engagement"](https://www.g2.com/survey_responses/swarm-review-11123344)**

**Rating:** 4.5/5.0 stars

_— Anneloes Z._

[Read full review](https://www.g2.com/survey_responses/swarm-review-11123344)

**["Outstanding Community and Support That Truly Empower Creators"](https://www.g2.com/survey_responses/swarm-review-12196146)**

**Rating:** 5.0/5.0 stars

_— Jilly D._

[Read full review](https://www.g2.com/survey_responses/swarm-review-12196146)

### [Memberium](https://www.g2.com/products/memberium/reviews)

Memberium is a premium WordPress plugin that allows you to build powerful, automated membership sites and online courses that work closely with your businesses CRM platform. Currently we have versions available for Keap (formerly Infusionsoft) and ActiveCampaign.

**Average Rating:** 4.6/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate Memberium?

- **Community Feeds & Discussions:** 8.1/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.9/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.1/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Memberium?

- **Seller:** [Memberium](https://www.g2.com/sellers/memberium)
- **Year Founded:** 2014
- **HQ Location:** Spanish Fork, Utah
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=de7bd22d9cb1d967cc771cb10e59a8481411339fd8da40df7b8691e105329145&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmemberium%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** E-Learning
- **Company Size:** 93% Small, 7% Medium

#### What Do G2 Reviewers Say About Memberium?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **exceptional customer support** of Memberium, highlighting reliability and willingness to help.
- Users praise the **ease of use** of Memberium, enjoying seamless setup and integration with Keap/Infusionsoft.
- Users find the **easy setup** of Memberium incredibly helpful for integrating with Keap/Infusionsoft effortlessly.
- Users find Memberium to be **highly reliable** , praised for excellent support and seamless integration with Keap/Infusionsoft.
- Users praise the **exceptional staff support** , noting their reliability and dedication to solving problems efficiently.

#### What Are Recent G2 Reviews of Memberium?

**["Effective Membership Integration with a Few Hiccups"](https://www.g2.com/survey_responses/memberium-review-12460607)**

**Rating:** 4.5/5.0 stars

_— Brett M._

[Read full review](https://www.g2.com/survey_responses/memberium-review-12460607)

**["Outstanding membership software and outstanding customer support."](https://www.g2.com/survey_responses/memberium-review-10610888)**

**Rating:** 5.0/5.0 stars

_— Pete R._

[Read full review](https://www.g2.com/survey_responses/memberium-review-10610888)

#### What Are G2 Users Discussing About Memberium?

- [How do you use Memberium?](https://www.g2.com/discussions/how-do-you-use-memberium)
- [Does Memberium work with KEAP?](https://www.g2.com/discussions/does-memberium-work-with-keap) - 1 comment
- [Is Memberium free?](https://www.g2.com/discussions/is-memberium-free) - 1 comment
- [What does Memberium do?](https://www.g2.com/discussions/what-does-memberium-do) - 1 comment

### [Viafoura](https://www.g2.com/products/viafoura/reviews)

Viafoura's Community Operating System (CommunityOS) is the managed infrastructure 1000+ media brands rely on to build direct, owned audience relationships. Most media brands today are set up for consumption. Readers come in, read, and leave, and the value of that interaction is lost. CommunityOS changes that. Every on-site interaction (real-time conversations, Live Q&As, personalized notifications, community feeds) builds a richer picture of each audience member, turning passive visitors into active and loyal community members. Underneath every engagement tool is the infrastructure that makes it work at scale: open APIs and first-party data integration, 24/7 AI and human content moderation customized to each media brand's community standards, and assigned Customer Experience Managers who handle everything from onboarding to ongoing strategy. The result: a direct, owned relationship with your audience and a compounding asset your media brand controls.

**Average Rating:** 4.6/5.0

**Total Reviews:** 142

#### How Do G2 Users Rate Viafoura?

- **Community Feeds & Discussions:** 9.0/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.3/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.9/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Viafoura?

- **Seller:** [Viafoura](https://www.g2.com/sellers/viafoura)
- **Company Website:** www.viafoura.com
- **Year Founded:** 2012
- **HQ Location:** Toronto, Ontario
- **Twitter:** @viafoura  
1,768 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=612113319ee75588318d99fc1e3dc6b22eff85c762308c101b751820f41cb5a8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1183543%2F&secure%5Burl_type%5D=linkedin_company_website)  
59 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, Community Moderator
- **Top Industries:** Online Media, Newspapers
- **Company Size:** 61% Medium, 22% Large

#### What Do G2 Reviewers Say About Viafoura?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Viafoura's **exceptional customer support** , highlighting their responsiveness and commitment to client success.
- Users find Viafoura incredibly **easy to use** , simplifying the moderation of comments with its intuitive interface and support.
- Users value the **dedicated partnership** and support from Viafoura, enhancing online engagement and maintaining healthy discussions.
- Users find the **easy setup** of Viafoura highly beneficial, appreciating smooth integration and excellent customer support.
- Users appreciate the **dedicated partnership and excellent moderation** Viafoura provides, enhancing community engagement and content quality.

##### Cons

- Users find the **red tape** in Viafoura's content management process frustrating, hindering timely adjustments and improvements.
- Users find the **analytics dashboard confusing** , especially for newcomers, hindering effective reporting and usage.
- Users note **limited features** in Viafoura's product suite, which can hinder performance analysis and ease of use.
- Users note **missing features** like better polls functionality and an improved admin panel for streamlined interactions.
- Users often face **technical glitches** with Viafoura, impacting efficiency during development and moderation tasks.

#### What Are Recent G2 Reviews of Viafoura?

**["Attentive Support and Insightful Progress Reports"](https://www.g2.com/survey_responses/viafoura-review-13112892)**

**Rating:** 5.0/5.0 stars

_— Verified User in Online Media_

[Read full review](https://www.g2.com/survey_responses/viafoura-review-13112892)

**["Reliable, Customizable, and Engaging Commenting Platform"](https://www.g2.com/survey_responses/viafoura-review-13080142)**

**Rating:** 5.0/5.0 stars

_— Kyle H._

[Read full review](https://www.g2.com/survey_responses/viafoura-review-13080142)

#### What Are G2 Users Discussing About Viafoura?

- [What does Viafoura do?](https://www.g2.com/discussions/what-does-viafoura-do)
- [What are the features of Viafoura?](https://www.g2.com/discussions/what-are-the-features-of-viafoura)
- [What is Viafoura?](https://www.g2.com/discussions/what-is-viafoura)
- [What is Viafoura used for?](https://www.g2.com/discussions/what-is-viafoura-used-for)

### [Zapnito](https://www.g2.com/products/zapnito/reviews)

Zapnito is the community platform built for personalized knowledge sharing. Maximize customer lifetime value by connecting customers to trusted knowledge and people — at the right time. With Zapnito, you can build a custom branded community platform and host discussions, content, courses, events and more – under one domain. To ensure your community’s long-term success – engagement dashboards help drive ROI, and our team of UK-based experts provide essential strategic guidance. Since 2015, Zapnito has helped industry leading B2B brands to transform millions of customers into community participants – making us the perfect technology partner to power community-led growth. In addition to providing a leading online community platform, Zapnito also offers expert strategic support and the Zapnito Community brings together 500+ community leaders to learn, share and connect.

**Average Rating:** 4.6/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Zapnito?

- **Community Feeds & Discussions:** 7.0/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 5.6/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 7.7/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Zapnito?

- **Seller:** [Zapnito](https://www.g2.com/sellers/zapnito)
- **Year Founded:** 2014
- **HQ Location:** London, England
- **Twitter:** @zapnito  
1,162 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6dacac7553d9c9693c783494b807865cbf3b10b3047b1fb20e4124812496eaf9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2863601%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small, 13% Medium

#### What Are Recent G2 Reviews of Zapnito?

**["Zapnito is everything you need (and more) - no plugins or integrations required!"](https://www.g2.com/survey_responses/zapnito-review-4247247)**

**Rating:** 5.0/5.0 stars

_— Stephen M._

[Read full review](https://www.g2.com/survey_responses/zapnito-review-4247247)

**["Zapnito has become central to our engagement strategy"](https://www.g2.com/survey_responses/zapnito-review-4234832)**

**Rating:** 5.0/5.0 stars

_— Matthias G._

[Read full review](https://www.g2.com/survey_responses/zapnito-review-4234832)

#### What Are G2 Users Discussing About Zapnito?

- [What is Zapnito used for?](https://www.g2.com/discussions/what-is-zapnito-used-for)

### [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews)

Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as a trusted partner, serving more than 3,000 customers and facilitating over 350,000 online communities globally. This platform supports more than 200 million users across 42 countries, making it a significant player in the realm of community engagement and marketing. The Higher Logic Thrive portfolio consists of three primary products. The Higher Logic Thrive Community is an engagement solution that fosters connections, resource sharing, and discussions among members. This product is particularly beneficial for organizations looking to enhance member interaction and create a vibrant online community. By providing a space for community members to engage, Higher Logic Thrive Community helps build stronger relationships and increase member satisfaction. In addition to community engagement, Higher Logic Thrive Marketing serves as the go-to marketing and communications software for associations. With an impressive 99% deliverability rate, this tool ensures that messages reach the intended audience effectively. Leverage this software to deliver targeted communications, enhancing member engagement and ensuring that the right information is shared at the right time. This capability is essential for organizations aiming to maintain strong connections with their members and keep them informed about relevant events and initiatives. The Higher Logic Thrive Platform integrates the functionalities of both the Community and Marketing solutions, creating a cohesive experience that enhances member engagement. This platform is designed to scale alongside an organization's growth, allowing for the addition of various add-ons and third-party integrations with CRM, AMS, and LMS providers. This flexibility ensures that customers can customize their experience to meet their evolving needs. Furthermore, Higher Logic provides expert Advisors to assist in implementation, ensuring that customers can quickly get up and running. Users also benefit from the Higher Logic Users Group (HUG), which offers a network of support and shared knowledge. This combination of robust features, scalability, and community support positions Higher Logic as a valuable resource for organizations looking to enhance their member engagement and marketing efforts.

**Average Rating:** 4.4/5.0

**Total Reviews:** 427

#### How Do G2 Users Rate Higher Logic Thrive?

- **Community Feeds & Discussions:** 7.6/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 7.2/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.0/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Higher Logic Thrive?

- **Seller:** [Higher Logic](https://www.g2.com/sellers/higher-logic)
- **Company Website:** www.higherlogic.com
- **Year Founded:** 2007
- **HQ Location:** Arlington, VA
- **Twitter:** @HigherLogic  
3,559 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=df1ba212d056d8f17b8b6dda9fdf0e2f2d7f076978406c055093700178e2c4a6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhigher-logic%2F&secure%5Burl_type%5D=linkedin_company_website)  
339 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Coordinator
- **Top Industries:** Non-Profit Organization Management, Hospital & Health Care
- **Company Size:** 55% Small, 40% Medium

#### What Do G2 Reviewers Say About Higher Logic Thrive?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** from Higher Logic Thrive, with dedicated staff enhancing their experience and engagement.
- Users enjoy the **intuitive user interaction** of Higher Logic Thrive, enhancing community engagement and connectivity effectively.
- Users value the **customer engagement features** of Higher Logic Thrive, fostering vibrant community interactions and discussions.
- Users love the **flexibility and customization options** of Higher Logic Thrive, enhancing member engagement and communication.
- Users highlight the **exceptional support** from the Thrive team, enhancing member engagement and networking within their community.

##### Cons

- Users note the **poor interface design** of Higher Logic Thrive, finding it clunky and not intuitive for navigation.
- Users often face a **steep learning curve** with Higher Logic Thrive, requiring significant time to master its features.
- Users find **limited customization** options in Higher Logic Thrive, impacting design flexibility and user experience.
- Users find **limited features** in Higher Logic Thrive, particularly noting clunkiness and the absence of a mobile app.
- Users find the **missing features** frustrating, as key functionalities often lack applicability to their specific needs.

#### What Are Recent G2 Reviews of Higher Logic Thrive?

**["Engaging Online Community for Discussions, Resources, and Events"](https://www.g2.com/survey_responses/higher-logic-thrive-review-12706307)**

**Rating:** 4.0/5.0 stars

_— Judy C._

[Read full review](https://www.g2.com/survey_responses/higher-logic-thrive-review-12706307)

**["Connects Members Nationwide and Encourages Engagement"](https://www.g2.com/survey_responses/higher-logic-thrive-review-12701586)**

**Rating:** 5.0/5.0 stars

_— Molly B._

[Read full review](https://www.g2.com/survey_responses/higher-logic-thrive-review-12701586)

#### What Are G2 Users Discussing About Higher Logic Thrive?

- [What is Higher Logic Thrive used for?](https://www.g2.com/discussions/what-is-higher-logic-thrive-used-for) - 1 comment
- [What is an online community platform?](https://www.g2.com/discussions/what-is-an-online-community-platform) - 1 comment
- [What is the main function of online community groups?](https://www.g2.com/discussions/what-is-the-main-function-of-online-community-groups) - 1 comment
- [How much does higher logic cost?](https://www.g2.com/discussions/how-much-does-higher-logic-cost) - 1 comment
- [What benefits do these users get from the online community?](https://www.g2.com/discussions/what-benefits-do-these-users-get-from-the-online-community) - 1 comment

### [Gainsight Customer Communities](https://www.g2.com/de/products/gainsight-customer-communities/reviews)

Gainsight Customer Communities ist ein individuell gebrandetes Online-Portal, in dem Kunden Fragen stellen, von Gleichgesinnten lernen, Produktaktualisierungen erkunden und sogar die Produktentwicklung in einem verbundenen Raum beeinflussen können. Da Teams bestrebt sind, ihre Zeit und Ressourcen optimal zu nutzen, macht Gainsight CC es Kunden leicht, schnell Antworten zu finden, dank mehrsprachiger Fähigkeiten, einer föderierten Suche, einer robusten Wissensdatenbank und Community-Foren. Customer Communities verbessert die Erfahrungen von Administratoren und Endbenutzern durch intuitive Integrationen mit Gainsight Customer Success, Skilljar von Gainsight, Gainsight Product Experience und Ihrem erweiterten Technologie-Stack, um ein einheitliches Erlebnis und automatisierte Workflows zu schaffen. Mit KI, die Suche, Personalisierung, Übersetzung, Moderation, Inhaltserstellung und Analysen unterstützt, macht Gainsight CC jede Interaktion intelligenter und verbessert die Auffindbarkeit über AEO und SEO. Indem alltägliche Kundenkonversationen in bedeutungsvolle Momente der Verbindung verwandelt werden, fördert Gainsight CC tiefere Engagements, stärkere Akzeptanz und langfristige Bindung.

**Average Rating:** 4.4/5.0

**Total Reviews:** 272

#### How Do G2 Users Rate Gainsight Customer Communities?

- **Community-Feeds & Diskussionen:** 8.2/10 (Category avg: 8.4/10)
- **All-in-One-Dashboard:** 8.1/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.1/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 8.9/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Gainsight Customer Communities?

- **Verkäufer:** [Gainsight Inc.](https://www.g2.com/de/sellers/gainsight-inc)
- **Unternehmenswebsite:** www.gainsight.com
- **Gründungsjahr:** 2009
- **Hauptsitz:** San Francisco, CA
- **Twitter:** @GainsightHQ  
13,119 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85a34abb9897c7140c711174cddac2af3363ec5532f5b0ba46c2fa230fde5273&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F841640%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,140 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community-Manager
- **Top Industries:** Computersoftware, Informationstechnologie und Dienstleistungen
- **Company Size:** 57% Medium, 25% Large

#### What Do G2 Reviewers Say About Gainsight Customer Communities?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer heben die **Benutzerfreundlichkeit** der Gainsight Customer Communities hervor, die das Kundenengagement und den Support effizient erleichtert.
- Benutzer schätzen die **einfache Konnektivität und den Community-Support** der Gainsight-Kunden-Communities, was die Zusammenarbeit und den Wissensaustausch verbessert.
- Benutzer schätzen die **Markenanpassung** in Gainsight Customer Communities, was das Kundenengagement verbessert und die Markenloyalität fördert.
- Benutzer schätzen das **sinnvolle Engagement** in Gainsight-Kunden-Communities, um Einblicke zu teilen und die Produktentwicklung zu beeinflussen.
- Benutzer schätzen das **aktive Engagement der Community** in Gainsight-Kunden-Communities zur Problemlösung und effektiven Priorisierung von Funktionen.

##### Cons

- Benutzer finden, dass die **begrenzten Anpassungsoptionen** in Gainsight Customer Communities die Funktionalität und Benutzererfahrung einschränken.
- Benutzer finden das **schlechte Schnittstellendesign** der Gainsight Customer Communities macht die Erfahrung weniger einladend und benutzerfreundlich.
- Benutzer finden den **schwierigen Lernprozess** frustrierend, da neue Produkteinführungen eine ständige Anpassung an unbekannte Inhalte erfordern.
- Benutzer finden den **schwierigen Einrichtungsprozess** zeitaufwendig, was die anfängliche Nutzung und die allgemeine Zufriedenheit mit Gainsight Customer Communities beeinträchtigt.
- Benutzer finden Gainsight Customer Communities **teuer** , wobei begrenzte budgetfreundliche Optionen ihre allgemeine Zufriedenheit beeinträchtigen.

#### What Are Recent G2 Reviews of Gainsight Customer Communities?

**["Vielseitiges und effektives Werkzeug für die Kundenbindung"](https://www.g2.com/de/survey_responses/gainsight-customer-communities-review-12892645)**

**Rating:** 5.0/5.0 stars

_— Harshil B._

[Read full review](https://www.g2.com/de/survey_responses/gainsight-customer-communities-review-12892645)

**["Außergewöhnliche Gainsight Community-Plattform für digitalen Kundensupport"](https://www.g2.com/de/survey_responses/gainsight-customer-communities-review-13057691)**

**Rating:** 4.5/5.0 stars

_— Alexis B._

[Read full review](https://www.g2.com/de/survey_responses/gainsight-customer-communities-review-13057691)

#### What Are G2 Users Discussing About Gainsight Customer Communities?

- [Wofür wird die inSided Online-Community-Plattform verwendet?](https://www.g2.com/de/discussions/what-is-insided-online-community-platform-used-for)
- [Was macht die inSided Online-Community-Plattform?](https://www.g2.com/de/discussions/what-does-insided-online-community-platform-do) - 1 comment
- [What is tribe so?](https://www.g2.com/de/discussions/insided-online-community-platform-what-is-tribe-so)
- [What is a community platform?](https://www.g2.com/de/discussions/insided-online-community-platform-what-is-a-community-platform) - 1 comment
- [What is inSided?](https://www.g2.com/de/discussions/what-is-insided)

### [Heartbeat](https://www.g2.com/products/heartbeat-chat-heartbeat/reviews)

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business&nbsp;—&nbsp;discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

**Average Rating:** 4.8/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Heartbeat?

- **Community Feeds & Discussions:** 9.4/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.1/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.7/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Heartbeat?

- **Seller:** [Heartbeat Chat](https://www.g2.com/sellers/heartbeat-chat)
- **Year Founded:** 2020
- **HQ Location:** Sandy Springs, Georgia
- **Twitter:** @HeartbeatChat  
409 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d44310ebc60ec6539dff79c1c6de46fdba8f7bda78b891d7d3859ee44c70cd1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fheartbeatchat%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Professional Training & Coaching
- **Company Size:** 87% Small, 10% Medium

#### What Do G2 Reviewers Say About Heartbeat?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Heartbeat, enjoying its straightforward navigation and helpful resources.
- Users commend Heartbeat for its **dedicated community and robust support** , enjoying a seamless, ad-free environment.
- Users appreciate the **easy setup** of Heartbeat, allowing for a quick and smooth initiation of the platform.
- Users enjoy the **navigation ease** of Heartbeat, finding it straightforward and user-friendly like a social network.
- Users value how Heartbeat enhances **communication and emotional stability** with easy, instant check-ins throughout the day.

##### Cons

- Users report **glitches and bugs** in Heartbeat that need addressing, but see potential for improvement.
- Users find the **difficult setup** of Heartbeat requires significant study and possibly third-party solutions for efficiency.
- Users feel that the **expensive plans** of Heartbeat hinder accessibility and lack trial opportunities for proper evaluation.
- Users face **integration issues** with Heartbeat, making it hard to effectively embed features and manage community joins.
- Users find the **lack of integrations** frustrating, limiting their ability to trial features effectively before commitment.

#### What Are Recent G2 Reviews of Heartbeat?

**["Effortless Community Management, Stellar Support"](https://www.g2.com/survey_responses/heartbeat-review-13112292)**

**Rating:** 5.0/5.0 stars

_— Amanda H._

[Read full review](https://www.g2.com/survey_responses/heartbeat-review-13112292)

**["Minimalist Feel with Powerful Functionality"](https://www.g2.com/survey_responses/heartbeat-review-12702982)**

**Rating:** 5.0/5.0 stars

_— Katerina P._

[Read full review](https://www.g2.com/survey_responses/heartbeat-review-12702982)

### [Website Toolbox Forums](https://www.g2.com/products/website-toolbox-forums/reviews)

The easiest way to create your community forum in the cloud. No coding, software, or servers required. Fully customizable, single sign on, embedded into your website, robust security controls, and monetization via fees or ads. Typical forum systems have hundreds of settings that take a lifetime to understand and manage. Great software should be intuitive. It shouldn't take days of your life to set up and manage. We make forums simple, easy, and user-friendly. Find out more by taking the features tour.

**Average Rating:** 4.4/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Website Toolbox Forums?

- **Community Feeds & Discussions:** 8.3/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 7.2/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.8/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Website Toolbox Forums?

- **Seller:** [Website Toolbox](https://www.g2.com/sellers/website-toolbox)
- **Year Founded:** 2008
- **HQ Location:** Noida, Uttar Pradesh
- **Twitter:** @websitetoolboxx  
2,703 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=466289a699c27b598793250a59bc3763c7003d72cd56da6274e5e3ecfaa68f6a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1681324%2F&secure%5Burl_type%5D=linkedin_company_website)  
58 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 86% Small, 14% Medium

#### What Are Recent G2 Reviews of Website Toolbox Forums?

**["Easy to use, very customizable. "](https://www.g2.com/survey_responses/website-toolbox-forums-review-3719923)**

**Rating:** 5.0/5.0 stars

_— Zachary O._

[Read full review](https://www.g2.com/survey_responses/website-toolbox-forums-review-3719923)

**["A community of magicians..."](https://www.g2.com/survey_responses/website-toolbox-forums-review-3771528)**

**Rating:** 5.0/5.0 stars

_— Rudy T._

[Read full review](https://www.g2.com/survey_responses/website-toolbox-forums-review-3771528)

#### What Are G2 Users Discussing About Website Toolbox Forums?

- [What is Website Toolbox Forums used for?](https://www.g2.com/discussions/what-is-website-toolbox-forums-used-for)

### [AtomChat](https://www.g2.com/de/products/atomchat/reviews)

AtomChat bietet schnelle Chat-Lösungen für Ihre Website. Mit Echtzeit-Text-, Audio- und Videoanrufoptionen. Wir sind eine einsatzbereite Chat-Anwendung/Plugin, die sich problemlos in mehr als 30 Plattformen integriert und Ihre Website in wenigen Minuten chatbereit macht! Das Plugin bietet Ihnen auch Funktionen wie: Gruppen- oder privater Text - Dies ermöglicht es Ihren Nutzern, Einzelgespräche zu führen oder eine Gruppentextkette zu starten! Sprach- und Videoanrufe - Jetzt können Sie Ihren Nutzern die Möglichkeit geben, mit nur einem einfachen Klick auf eine Schaltfläche einen Sprach- oder Videoanruf zu starten, mit Hilfe von AtomChat! Wir garantieren eine sichere und zuverlässige Verbindung, um sicherzustellen, dass Ihre Nutzer ohne Unterbrechungen miteinander sprechen können! Kollaborative Funktionen - AtomChat ist auch mit Funktionen ausgestattet, die Ihren Nutzern helfen, miteinander zu kollaborieren und die Arbeit unterhaltsam zu gestalten! Ihre Nutzer können entweder das Whiteboard im Plugin nutzen oder ihren Bildschirm miteinander teilen, um das Teilen von Ideen und Dokumenten einfacher und schneller zu machen! Mehrsprachige Integration - Was, wenn Ihre Nutzer aus verschiedenen Teilen der Welt stammen und unterschiedliche Sprachen sprechen? Keine Sorge! Mit AtomChat kann Ihre gesamte Community jetzt in Echtzeit miteinander kommunizieren, ohne sich um Sprachbarrieren kümmern zu müssen! Wir bieten Echtzeit-Übersetzung und auch ein Admin-Panel, über das Sie AtomChat so konfigurieren können, dass es mit Ihren Nutzern in ihrer Sprache spricht! Monetarisierung mit gestuftem Zugang und Werbung - Bei AtomChat erkennen wir, dass Chat in der heutigen Welt eine Premium- und dennoch notwendige Funktion ist. Daher geben wir Ihnen auch die Möglichkeit, es zu verkaufen und daraus monetäre Gewinne zu erzielen! Sie können rollenbasierten Zugang für Ihre Nutzer erlauben. Sie können auch das Kreditableitungssystem nutzen und pro Minute/pro Nachricht berechnen und Ihre Nutzer mehr zahlen lassen, um mehr zu nutzen! Sie könnten auch benutzerdefinierte Anzeigen auf AtomChat schalten und monetarisieren! Kommunikation ist in der heutigen Welt von größter Bedeutung. Missverständnisse oder mangelnde Kommunikation können zu Missverständnissen führen, die zu einem Mangel an Produktivität führen können! Da kommen wir ins Spiel! AtomChat als Produkt hilft Ihnen nicht nur, Chat in Ihre Website zu integrieren, sondern aufgrund der Funktionen, die es besitzt, hilft es Ihren Nutzern, klare und präzise Gespräche zu führen! Dies wird nicht nur dazu beitragen, dass Ihre Website an Zugkraft gewinnt, sondern Ihnen auch helfen, neue Nutzer zu gewinnen! Wir bei AtomChat bieten unseren Kunden auch niedrige Kosten und Integrationsunterstützung, die Ihre Reise vom Kauf bis zur Nutzung erheblich erleichtert! Wir bieten auch eine 14-tägige kostenlose Testversion an, die Ihnen helfen würde, AtomChat und seine Anwendungen besser zu verstehen! So sind Sie vollständig überzeugt und überzeugt von dem Produkt, bevor Sie es kaufen!

**Average Rating:** 4.7/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate AtomChat?

- **Community-Feeds & Diskussionen:** 8.3/10 (Category avg: 8.4/10)
- **All-in-One-Dashboard:** 9.7/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 7.1/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 9.7/10 (Category avg: 9.1/10)

#### Who Is the Company Behind AtomChat?

- **Verkäufer:** [AtomChat](https://www.g2.com/de/sellers/atomchat)
- **Gründungsjahr:** 2019
- **Hauptsitz:** Simpsonville, US
- **Twitter:** @atomchatapp  
100 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=829758b50989793f550e6ad59bab91957a009a970740c428fa80866eefac55f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fteam-atomchat%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing und Werbung
- **Company Size:** 92% Small, 8% Medium

#### What Are Recent G2 Reviews of AtomChat?

**["Professionelles Chatsystem mit Hervorragendem Support"](https://www.g2.com/de/survey_responses/atomchat-review-12928188)**

**Rating:** 4.5/5.0 stars

_— Andy M._

[Read full review](https://www.g2.com/de/survey_responses/atomchat-review-12928188)

**["Atomchat Bewertung"](https://www.g2.com/de/survey_responses/atomchat-review-8519349)**

**Rating:** 5.0/5.0 stars

_— Sajjat H._

[Read full review](https://www.g2.com/de/survey_responses/atomchat-review-8519349)

#### What Are G2 Users Discussing About AtomChat?

- [Wofür wird AtomChat verwendet?](https://www.g2.com/de/discussions/what-is-atomchat-used-for)

### [ToucanTech](https://www.g2.com/products/toucantech-2024-11-15/reviews)

ToucanTech is all-in-one community software, used by more than 400 organisations across 30 countries to bring their database, website, emails, events and fundraising into one connected platform. Built for alumni offices, development teams, charity fundraisers and membership managers, ToucanTech replaces the disconnected tools most community organizations rely on — database, CRM, member portal, directory, email, events, forms and payments — with a single, purpose-built system, accelerated by AI-enabled workflows and automations that cut down daily admin. The result is one source of truth for every member, alumni, donor and supporter: accurate records, personalized communications, and clear reporting on what's working. Schools, universities, professional associations and charities use ToucanTech to grow engagement, raise more, and retire the legacy systems they've outgrown. ToucanTech securely manages $4.5 billion in donation data, hosts 5 million community member records, and processes over $13 million in online payments every year. ToucanTech integrates with Stripe, PayPal, GoCardless, Xero, iSAMS and more.

**Average Rating:** 5.0/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate ToucanTech?

- **Community Feeds & Discussions:** 9.1/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.6/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.5/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind ToucanTech?

- **Seller:** [ToucanTech](https://www.g2.com/sellers/toucantech)
- **Company Website:** toucantech.com
- **Year Founded:** 2014
- **HQ Location:** London, GB
- **Twitter:** @ToucanTech\_  
281 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27e2d77313695854cec66d4b9c1c7890cea5626d883f98d316257202ac6a09f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftoucantech%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Education Management, Primary/Secondary Education
- **Company Size:** 55% Small, 42% Medium

#### What Do G2 Reviewers Say About ToucanTech?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **fantastic customer support** from ToucanTech, which enhances their overall experience and usability.
- Users appreciate the **comprehensive suite of features** in ToucanTech, enhancing community engagement and operational efficiency.
- Users appreciate ToucanTech's **centralized donor management** , facilitating seamless access to community and fundraising information.
- Users value the **ease of use** of ToucanTech, appreciating its straightforward setup and accessible features for all skill levels.
- Users praise the **easy setup** of ToucanTech, allowing quick access and management with minimal technical skills required.

##### Cons

- Users find the **learning curve challenging** , but discover the platform's depth and features ultimately rewarding with time.
- Users find **limited customization** options in ToucanTech, restricting personalized styling and layout choices.
- Users find **design and customization options limited** , impacting the ability for bespoke styling and layout choices.
- Users often find the **overwhelming options** in ToucanTech challenging initially, but become adept over time with support.
- Users find the **setup process time-consuming** , often experiencing delays due to overseas communication and overwhelming features.

#### What Are Recent G2 Reviews of ToucanTech?

**["User-Friendly and Seamlessly Connected, with Lifesaving Customer Support"](https://www.g2.com/survey_responses/toucantech-review-12869944)**

**Rating:** 5.0/5.0 stars

_— Amy ._

[Read full review](https://www.g2.com/survey_responses/toucantech-review-12869944)

**["Easy-to-Learn Backend and Fast, Helpful Support"](https://www.g2.com/survey_responses/toucantech-review-12857009)**

**Rating:** 4.5/5.0 stars

_— Eileen H._

[Read full review](https://www.g2.com/survey_responses/toucantech-review-12857009)

### [TrueLoyal](https://www.g2.com/products/trueloyal/reviews)

Loyalty isn’t a strategy or a program — it’s earned through experience. TrueLoyal helps brands turn consumer engagement into loyalty and measurable business growth. The platform enables brands to create experiences that encourage participation, strengthen relationships, and reward meaningful consumer actions. By combining loyalty programs, fan communities, gamification, and consumer-generated content (UGC), TrueLoyal helps brands engage their audiences in ways that go beyond simple transactions. These experiences don’t just deepen relationships with existing customers — they also help attract new ones. When engaged consumers share content, participate in communities, and advocate for brands they love, they naturally influence and convert new audiences through trusted peer voices. TrueLoyal connects these experiences across both digital and offline touchpoints. With built-in receipt scanning technology, brands can capture in-store and online purchase activity to gain a more complete view of how consumers interact with their brand. By bringing engagement, participation, and loyalty together, TrueLoyal helps brands drive repeat purchase, influence key behaviors, deepen customer relationships, and acquire new consumers through authentic advocacy.

**Average Rating:** 4.6/5.0

**Total Reviews:** 157

#### How Do G2 Users Rate TrueLoyal?

- **Community Feeds & Discussions:** 8.7/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 7.8/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.8/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)

#### Who Is the Company Behind TrueLoyal?

- **Seller:** [TrueLoyal](https://www.g2.com/sellers/trueloyal)
- **Company Website:** www.trueloyal.com
- **Year Founded:** 2008
- **HQ Location:** San Antonio, Texas
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=77ecaeff57dbed7e6a2b34146a26b4a2cc928ba6bed087b93587b8c7a3f97794&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrue-loyal&secure%5Burl_type%5D=linkedin_company_website)  
85 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 54% Small, 30% Medium

#### What Do G2 Reviewers Say About TrueLoyal?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of TrueLoyal, facilitating smooth onboarding and efficient program management.
- Users praise the **exceptional customer support** of TrueLoyal, appreciating prompt responses and proactive assistance at all times.
- Users value the **rewards based on loyalty** , finding it easy to navigate and beneficial for their business.
- Users find the **setup process easy** , praising the efficient onboarding and supportive customer service from TrueLoyal.
- Users appreciate the **rewards based on loyalty** , enhancing engagement and offering tailored benefits for a user-friendly experience.

##### Cons

- Users report occasional **bug issues** that hinder the experience, impacting overall satisfaction with TrueLoyal.
- Users face **integration issues** with TrueLoyal, making it challenging to connect with other platforms like Facebook or YouTube.
- Users face **lack of integrations** with TrueLoyal, making it challenging to connect with platforms like Facebook and YouTube.
- Users find the **poor usability** of TrueLoyal frustrating, experiencing outdated design and slow support responses.
- Users find the **technical issues** with TrueLoyal frustrating, particularly the challenging integrations and outdated interface.

#### What Are Recent G2 Reviews of TrueLoyal?

**["Extremely Helpful Team and a Breeze to Implement"](https://www.g2.com/survey_responses/trueloyal-review-12461536)**

**Rating:** 4.5/5.0 stars

_— Jenny T._

[Read full review](https://www.g2.com/survey_responses/trueloyal-review-12461536)

**["Effective Loyalty Solution with Minor Integration Glitches"](https://www.g2.com/survey_responses/trueloyal-review-12705848)**

**Rating:** 4.0/5.0 stars

_— Abdullah A._

[Read full review](https://www.g2.com/survey_responses/trueloyal-review-12705848)

#### What Are G2 Users Discussing About TrueLoyal?

- [What is Zinrelo Loyalty Rewards Platform used for?](https://www.g2.com/discussions/what-is-zinrelo-loyalty-rewards-platform-used-for) - 1 comment

### [Orbiit](https://www.g2.com/products/orbiit/reviews)

Orbiit is an AI-powered matchmaking SaaS platform powering curated introductions at scale. Organizations can seamlessly invite audiences of choice to opt-into regular, personalized 1:1 or peer group connections and Orbiit handles all communication, matching, scheduling, feedback collection and analytics. Leading companies and communities (e.g. Atlassian, First Round Capital, Medical Alley Association, etc) using Orbiit report 87 NPS, tangible outcomes for the participants and strong ROI on these connections.

**Average Rating:** 4.6/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Orbiit?

- **Community Feeds & Discussions:** 7.9/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.2/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.5/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Orbiit?

- **Seller:** [Hivebrite](https://www.g2.com/sellers/hivebrite)
- **Year Founded:** 2015
- **HQ Location:** Paris, France
- **Twitter:** @hivebrite  
1,082 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec7e826af6657975da1fe9b426677c1d56d5c0a6ecd3d868a30ecba406c7a814&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10317653%2F&secure%5Burl_type%5D=linkedin_company_website)  
143 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Venture Capital & Private Equity
- **Company Size:** 70% Small, 27% Medium

#### What Are Recent G2 Reviews of Orbiit?

**["Orbiit Enables Seamless Community Building"](https://www.g2.com/survey_responses/orbiit-review-8700930)**

**Rating:** 5.0/5.0 stars

_— Steph J._

[Read full review](https://www.g2.com/survey_responses/orbiit-review-8700930)

**["Effortless Alumni-Student Mentoring Matches"](https://www.g2.com/survey_responses/orbiit-review-12587280)**

**Rating:** 4.5/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/orbiit-review-12587280)

#### What Are G2 Users Discussing About Orbiit?

- [What is Orbiit used for?](https://www.g2.com/discussions/what-is-orbiit-used-for)

### [Discourse](https://www.g2.com/de/products/discourse/reviews)

Discourse hilft Unternehmen, vertrauenswürdige Online-Communities aufzubauen, in denen Engagement die Bindung, Unterstützung und den Wissensaustausch fördert. Es ist skalierbar und leicht anpassbar, bietet volle Datenkontrolle und leistungsstarke Moderation.

**Average Rating:** 4.0/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate Discourse?

- **Community-Feeds & Diskussionen:** 8.2/10 (Category avg: 8.4/10)
- **All-in-One-Dashboard:** 8.6/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.8/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 9.2/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Discourse?

- **Verkäufer:** [Discourse](https://www.g2.com/de/sellers/discourse)
- **Gründungsjahr:** 2012
- **Hauptsitz:** El Cerrito, CA
- **Twitter:** @discourse  
11,890 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb492459a2d58e06a06b2b5bf4be697a8e44e91a8a6aaddba6726b6f8f980df5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcivilized-discourse-construction-kit-inc%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
226 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computersoftware, Informationstechnologie und Dienstleistungen
- **Company Size:** 41% Small, 37% Medium

#### What Do G2 Reviewers Say About Discourse?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen das **vollständige Funktionsset** von Discourse, das eine einfache Datensuche und effektive Zusammenarbeit ermöglicht.
- Benutzer schätzen die **Benutzerfreundlichkeit** in Discourse, profitieren von nahtloser Navigation und umfassendem Datenbankzugriff.
- Benutzer schätzen die **Wissensaustausch** -Fähigkeiten von Discourse, die offene Diskussionen und Zusammenarbeit zu relevanten Themen fördern.
- Benutzer schätzen die **intuitive Benutzerinteraktion** von Discourse, die Zusammenarbeit und Kommunikation unter Teammitgliedern mühelos macht.
- Benutzer schätzen die **benutzerfreundlichen Content-Management-Funktionen** von Discourse, die die Zusammenarbeit unter Teammitgliedern verbessern.

##### Cons

- Benutzer finden **duplizierte Inhalte** problematisch in Discourse, da sie ihre Fähigkeit beeinträchtigen, die neuesten oder verifizierten Antworten zu finden.
- Benutzer stehen vor Herausforderungen mit **doppeltem Inhalt** und unzuverlässigen Benachrichtigungen, was die Informationsbeschaffung und -validierung erschwert.
- Benutzer kämpfen mit **irrelevantem Inhalt** aufgrund von doppelten Informationen, was ihre Suche nach validierten Antworten erschwert.
- Benutzer finden, dass die **begrenzte Anpassung** von Discourse zu verwirrenden und redundanten Funktionen in der Benutzeroberfläche führt.
- Benutzer stehen vor **Benachrichtigungsproblemen** , die die Kommunikation behindern und den Prozess der Suche nach genauen Informationen erschweren.

#### What Are Recent G2 Reviews of Discourse?

**["meine Erfahrung mit der Nutzung von Discourse."](https://www.g2.com/de/survey_responses/discourse-review-10575412)**

**Rating:** 4.0/5.0 stars

_— Aboelhassan A._

[Read full review](https://www.g2.com/de/survey_responses/discourse-review-10575412)

**["Open Source und Anpassbar, Fordere die Installation heraus"](https://www.g2.com/de/survey_responses/discourse-review-12064022)**

**Rating:** 4.0/5.0 stars

_— Leonardo C._

[Read full review](https://www.g2.com/de/survey_responses/discourse-review-12064022)

#### What Are G2 Users Discussing About Discourse?

- [Wofür wird Discourse verwendet?](https://www.g2.com/de/discussions/what-is-discourse-used-for)
- [How do I set up a forum discourse?](https://www.g2.com/de/discussions/how-do-i-set-up-a-forum-discourse) - 1 comment
- [Wie viel kostet Discourse?](https://www.g2.com/de/discussions/how-much-does-discourse-cost) - 1 comment
- [Was ist ein Diskurs-Server?](https://www.g2.com/de/discussions/what-is-a-discourse-server) - 1 comment
- [Was ist die Discourse-App?](https://www.g2.com/de/discussions/what-is-discourse-app) - 1 comment

### [Lounjee](https://www.g2.com/products/lounjee/reviews)

Lounjee connects the members of your community or the attendees at your events based on their professional goals and interests. It is an all-in-one community platform that gives you all the tools you need to manage, engage and monetize your community. Members can chat, create group chats, book meetings and have 1-1 or multi-person video calls within the platform. Lounjee provides you with a dashboard to manage communications, reporting and memberships. Lounjee also provides webinar and virtual event functionality, allowing you to host unlimited events all year-round, engaging your community and creating sponsorship and ticket sales opportunities. Lounjee allows you to have all your community, content and events on a single platform.

**Average Rating:** 4.9/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Lounjee?

- **Community Feeds & Discussions:** 9.0/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.7/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.4/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Lounjee?

- **Seller:** [Lounjee](https://www.g2.com/sellers/lounjee)
- **Year Founded:** 2017
- **HQ Location:** Paris, FR
- **Twitter:** @lounjee  
939 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fd82aa95e925dd21d3b50f20c818c1b3e7c70f6ca16521d883e76cf042833e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flounjee&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 87% Small, 7% Large

#### What Are Recent G2 Reviews of Lounjee?

**["Great product"](https://www.g2.com/survey_responses/lounjee-review-6815159)**

**Rating:** 5.0/5.0 stars

_— Verified User in Management Consulting_

[Read full review](https://www.g2.com/survey_responses/lounjee-review-6815159)

**["perfect networking app"](https://www.g2.com/survey_responses/lounjee-review-5179325)**

**Rating:** 5.0/5.0 stars

_— Rene D._

[Read full review](https://www.g2.com/survey_responses/lounjee-review-5179325)

#### What Are G2 Users Discussing About Lounjee?

- [What is Lounjee used for?](https://www.g2.com/discussions/what-is-lounjee-used-for)

### [ProBoards](https://www.g2.com/products/proboards/reviews)

ProBoards is a tech company that allows consumers to create online communities and forums.

**Average Rating:** 4.0/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate ProBoards?

- **Community Feeds & Discussions:** 8.3/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.0/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.7/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind ProBoards?

- **Seller:** [ProBoards](https://www.g2.com/sellers/proboards-07fc38af-7d3a-445b-a6c6-0db656c9ce73)
- **Year Founded:** 2000
- **HQ Location:** Foothill Ranch
- **Twitter:** @proboards  
3,255 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=535e9ef56ad5d630dcda634a7318e110d7888d91c55dcb7bf60059bc22505cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7693670%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 73% Small, 27% Medium

#### What Are Recent G2 Reviews of ProBoards?

**["communicative community"](https://www.g2.com/survey_responses/proboards-review-1822186)**

**Rating:** 5.0/5.0 stars

_— katys m._

[Read full review](https://www.g2.com/survey_responses/proboards-review-1822186)

**["Pro Boards is useful to connect with others like you"](https://www.g2.com/survey_responses/proboards-review-1810452)**

**Rating:** 4.5/5.0 stars

_— Natalie R._

[Read full review](https://www.g2.com/survey_responses/proboards-review-1810452)

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