# Best Online Community Management Software for Small Business - Page 2

## How Many Online Community Management Software Products Does G2 Track?

**Total Products under this Category:** 207

### Category Stats (Aug 2026)

- **Average Rating:** 4.49/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Disciple (+1.92%) - Among all products in this category, Disciple recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Online Community Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 7,000+ Authentic Reviews
- 207+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Community Management Software
 ![G2 Grid® for Online Community Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-community-management/grids.png?focus%5B%5D=82178&focus%5B%5D=1238701&focus%5B%5D=54410&focus%5B%5D=38066&focus%5B%5D=76395&focus%5B%5D=25642&focus%5B%5D=98309&focus%5B%5D=1313544)

Highlighted products: Mighty Networks, Circle, Webex Events & Webinars, Hivebrite, Bevy, Glue Up, Bettermode, and Nas.io.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-community-management/grids.json?focus%5B%5D=mighty-networks&focus%5B%5D=circle-so-circle&focus%5B%5D=webex-events-webinars&focus%5B%5D=hivebrite&focus%5B%5D=bevy&focus%5B%5D=glue-up&focus%5B%5D=bettermode&focus%5B%5D=nas-io&segment=small-business)

**Sponsored**

### Brand24

Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=297&secure%5Bchosen_at%5D=2026-08-09T11%3A11%3A58Z&secure%5Bdisplayable_resource_id%5D=297&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=297&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5791&secure%5Bresource_id%5D=297&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-community-management%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=a92139ac4970ff2963374d3c689aef78f0d0ff807810e92d7187d65424ca1e4e&secure%5Burl%5D=https%3A%2F%2Fapp.brand24.com%2Fuser%2Fregister-account%2F%3Fcustom_form%3D506%26utm_source%3Dg2.com%26utm_medium%3Dcpc%26utm_campaign%3Dlistings&secure%5Burl_type%5D=custom_url)

### [Swarm](https://www.g2.com/products/swarm-to/reviews)

Swarm outshines other community platforms with its video-centric approach that guarantees twice the engagement. Experience the difference today. Join leading coaches, creators, and experts who are earning full-time incomes on Swarm!

**Average Rating:** 4.8/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Swarm?

- **Community Feeds & Discussions:** 9.5/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 5.5/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.5/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Swarm?

- **Seller:** [Swarm](https://www.g2.com/sellers/swarm-ae83bcc7-0f2f-416f-b93e-3c68c223a39a)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Professional Training & Coaching
- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Swarm?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **excellent customer support** from Swarm, noting its responsiveness and dedication to user feedback.
- Users appreciate the **intuitive interface** of Swarm, making it easy to navigate and engage effectively.
- Users love the **high level of customization** in Swarm, allowing tailored solutions for client engagement and communication.
- Users appreciate the **outstanding community support and customer service** of Swarm, fostering a collaborative and enriching experience.
- Users praise the **outstanding support** from Swarm.to's team, enhancing their coaching experience and client engagement.

##### Cons

- Users desire a few **missing features** in Swarm, such as better post scheduling and user customization options.
- Users experience a **difficult learning process** with Swarm due to inadequate onboarding for new clients.
- Users experience a **difficult setup** with Swarm, particularly for clients less familiar with web-based applications.
- Users find the **frequent changes** in Swarm potentially frustrating, especially for those preferring stability over updates.
- Users find the **limited customization options** of Swarm hinder their ability to tailor the platform to their needs.

#### What Are Recent G2 Reviews of Swarm?

**["The Video-Powered Community Platform That Transforms Online Engagement"](https://www.g2.com/survey_responses/swarm-review-11123344)**

**Rating:** 4.5/5.0 stars

_— Anneloes Z._

[Read full review](https://www.g2.com/survey_responses/swarm-review-11123344)

**["Outstanding Community and Support That Truly Empower Creators"](https://www.g2.com/survey_responses/swarm-review-12196146)**

**Rating:** 5.0/5.0 stars

_— Jilly D._

[Read full review](https://www.g2.com/survey_responses/swarm-review-12196146)

### [Memberium](https://www.g2.com/products/memberium/reviews)

Memberium is a premium WordPress plugin that allows you to build powerful, automated membership sites and online courses that work closely with your businesses CRM platform. Currently we have versions available for Keap (formerly Infusionsoft) and ActiveCampaign.

**Average Rating:** 4.6/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate Memberium?

- **Community Feeds & Discussions:** 8.1/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.9/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.1/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Memberium?

- **Seller:** [Memberium](https://www.g2.com/sellers/memberium)
- **Year Founded:** 2014
- **HQ Location:** Spanish Fork, Utah
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=de7bd22d9cb1d967cc771cb10e59a8481411339fd8da40df7b8691e105329145&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmemberium%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** E-Learning
- **Company Size:** 93% Small, 7% Medium

#### What Do G2 Reviewers Say About Memberium?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **exceptional customer support** of Memberium, highlighting reliability and willingness to help.
- Users praise the **ease of use** of Memberium, enjoying seamless setup and integration with Keap/Infusionsoft.
- Users find the **easy setup** of Memberium incredibly helpful for integrating with Keap/Infusionsoft effortlessly.
- Users find Memberium to be **highly reliable** , praised for excellent support and seamless integration with Keap/Infusionsoft.
- Users praise the **exceptional staff support** , noting their reliability and dedication to solving problems efficiently.

#### What Are Recent G2 Reviews of Memberium?

**["Outstanding membership software and outstanding customer support."](https://www.g2.com/survey_responses/memberium-review-10610888)**

**Rating:** 5.0/5.0 stars

_— Pete R._

[Read full review](https://www.g2.com/survey_responses/memberium-review-10610888)

**["Effective Membership Integration with a Few Hiccups"](https://www.g2.com/survey_responses/memberium-review-12460607)**

**Rating:** 4.5/5.0 stars

_— Brett M._

[Read full review](https://www.g2.com/survey_responses/memberium-review-12460607)

#### What Are G2 Users Discussing About Memberium?

- [How do you use Memberium?](https://www.g2.com/discussions/how-do-you-use-memberium)
- [Does Memberium work with KEAP?](https://www.g2.com/discussions/does-memberium-work-with-keap) - 1 comment
- [Is Memberium free?](https://www.g2.com/discussions/is-memberium-free) - 1 comment
- [What does Memberium do?](https://www.g2.com/discussions/what-does-memberium-do) - 1 comment

### [Viafoura](https://www.g2.com/products/viafoura/reviews)

Viafoura's Community Operating System (CommunityOS) is the managed infrastructure 1000+ media brands rely on to build direct, owned audience relationships. Most media brands today are set up for consumption. Readers come in, read, and leave, and the value of that interaction is lost. CommunityOS changes that. Every on-site interaction (real-time conversations, Live Q&As, personalized notifications, community feeds) builds a richer picture of each audience member, turning passive visitors into active and loyal community members. Underneath every engagement tool is the infrastructure that makes it work at scale: open APIs and first-party data integration, 24/7 AI and human content moderation customized to each media brand's community standards, and assigned Customer Experience Managers who handle everything from onboarding to ongoing strategy. The result: a direct, owned relationship with your audience and a compounding asset your media brand controls.

**Average Rating:** 4.6/5.0

**Total Reviews:** 142

#### How Do G2 Users Rate Viafoura?

- **Community Feeds & Discussions:** 9.0/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.3/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.9/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Viafoura?

- **Seller:** [Viafoura](https://www.g2.com/sellers/viafoura)
- **Company Website:** www.viafoura.com
- **Year Founded:** 2012
- **HQ Location:** Toronto, Ontario
- **Twitter:** @viafoura  
1,768 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=612113319ee75588318d99fc1e3dc6b22eff85c762308c101b751820f41cb5a8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1183543%2F&secure%5Burl_type%5D=linkedin_company_website)  
59 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, Community Moderator
- **Top Industries:** Online Media, Newspapers
- **Company Size:** 61% Medium, 22% Large

#### What Do G2 Reviewers Say About Viafoura?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Viafoura's **exceptional customer support** , highlighting their responsiveness and commitment to client success.
- Users find Viafoura incredibly **easy to use** , simplifying the moderation of comments with its intuitive interface and support.
- Users value the **dedicated partnership** and support from Viafoura, enhancing online engagement and maintaining healthy discussions.
- Users find the **easy setup** of Viafoura highly beneficial, appreciating smooth integration and excellent customer support.
- Users appreciate the **dedicated partnership and excellent moderation** Viafoura provides, enhancing community engagement and content quality.

##### Cons

- Users find the **red tape** in Viafoura's content management process frustrating, hindering timely adjustments and improvements.
- Users find the **analytics dashboard confusing** , especially for newcomers, hindering effective reporting and usage.
- Users note **limited features** in Viafoura's product suite, which can hinder performance analysis and ease of use.
- Users note **missing features** like better polls functionality and an improved admin panel for streamlined interactions.
- Users often face **technical glitches** with Viafoura, impacting efficiency during development and moderation tasks.

#### What Are Recent G2 Reviews of Viafoura?

**["Reliable, Customizable, and Engaging Commenting Platform"](https://www.g2.com/survey_responses/viafoura-review-13080142)**

**Rating:** 5.0/5.0 stars

_— Kyle H._

[Read full review](https://www.g2.com/survey_responses/viafoura-review-13080142)

**["Attentive Support and Insightful Progress Reports"](https://www.g2.com/survey_responses/viafoura-review-13112892)**

**Rating:** 5.0/5.0 stars

_— Verified User in Online Media_

[Read full review](https://www.g2.com/survey_responses/viafoura-review-13112892)

#### What Are G2 Users Discussing About Viafoura?

- [What does Viafoura do?](https://www.g2.com/discussions/what-does-viafoura-do)
- [What are the features of Viafoura?](https://www.g2.com/discussions/what-are-the-features-of-viafoura)
- [What is Viafoura?](https://www.g2.com/discussions/what-is-viafoura)
- [What is Viafoura used for?](https://www.g2.com/discussions/what-is-viafoura-used-for)

### [Zapnito](https://www.g2.com/products/zapnito/reviews)

Zapnito is the community platform built for personalized knowledge sharing. Maximize customer lifetime value by connecting customers to trusted knowledge and people — at the right time. With Zapnito, you can build a custom branded community platform and host discussions, content, courses, events and more – under one domain. To ensure your community’s long-term success – engagement dashboards help drive ROI, and our team of UK-based experts provide essential strategic guidance. Since 2015, Zapnito has helped industry leading B2B brands to transform millions of customers into community participants – making us the perfect technology partner to power community-led growth. In addition to providing a leading online community platform, Zapnito also offers expert strategic support and the Zapnito Community brings together 500+ community leaders to learn, share and connect.

**Average Rating:** 4.6/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Zapnito?

- **Community Feeds & Discussions:** 7.0/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 5.6/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 7.7/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Zapnito?

- **Seller:** [Zapnito](https://www.g2.com/sellers/zapnito)
- **Year Founded:** 2014
- **HQ Location:** London, England
- **Twitter:** @zapnito  
1,162 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6dacac7553d9c9693c783494b807865cbf3b10b3047b1fb20e4124812496eaf9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2863601%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small, 13% Medium

#### What Are Recent G2 Reviews of Zapnito?

**["Zapnito is everything you need (and more) - no plugins or integrations required!"](https://www.g2.com/survey_responses/zapnito-review-4247247)**

**Rating:** 5.0/5.0 stars

_— Stephen M._

[Read full review](https://www.g2.com/survey_responses/zapnito-review-4247247)

**["Zapnito has become central to our engagement strategy"](https://www.g2.com/survey_responses/zapnito-review-4234832)**

**Rating:** 5.0/5.0 stars

_— Matthias G._

[Read full review](https://www.g2.com/survey_responses/zapnito-review-4234832)

#### What Are G2 Users Discussing About Zapnito?

- [What is Zapnito used for?](https://www.g2.com/discussions/what-is-zapnito-used-for)

### [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews)

Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as a trusted partner, serving more than 3,000 customers and facilitating over 350,000 online communities globally. This platform supports more than 200 million users across 42 countries, making it a significant player in the realm of community engagement and marketing. The Higher Logic Thrive portfolio consists of three primary products. The Higher Logic Thrive Community is an engagement solution that fosters connections, resource sharing, and discussions among members. This product is particularly beneficial for organizations looking to enhance member interaction and create a vibrant online community. By providing a space for community members to engage, Higher Logic Thrive Community helps build stronger relationships and increase member satisfaction. In addition to community engagement, Higher Logic Thrive Marketing serves as the go-to marketing and communications software for associations. With an impressive 99% deliverability rate, this tool ensures that messages reach the intended audience effectively. Leverage this software to deliver targeted communications, enhancing member engagement and ensuring that the right information is shared at the right time. This capability is essential for organizations aiming to maintain strong connections with their members and keep them informed about relevant events and initiatives. The Higher Logic Thrive Platform integrates the functionalities of both the Community and Marketing solutions, creating a cohesive experience that enhances member engagement. This platform is designed to scale alongside an organization's growth, allowing for the addition of various add-ons and third-party integrations with CRM, AMS, and LMS providers. This flexibility ensures that customers can customize their experience to meet their evolving needs. Furthermore, Higher Logic provides expert Advisors to assist in implementation, ensuring that customers can quickly get up and running. Users also benefit from the Higher Logic Users Group (HUG), which offers a network of support and shared knowledge. This combination of robust features, scalability, and community support positions Higher Logic as a valuable resource for organizations looking to enhance their member engagement and marketing efforts.

**Average Rating:** 4.4/5.0

**Total Reviews:** 427

#### How Do G2 Users Rate Higher Logic Thrive?

- **Community Feeds & Discussions:** 7.6/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 7.2/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.0/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Higher Logic Thrive?

- **Seller:** [Higher Logic](https://www.g2.com/sellers/higher-logic)
- **Company Website:** www.higherlogic.com
- **Year Founded:** 2007
- **HQ Location:** Arlington, VA
- **Twitter:** @HigherLogic  
3,559 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=df1ba212d056d8f17b8b6dda9fdf0e2f2d7f076978406c055093700178e2c4a6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhigher-logic%2F&secure%5Burl_type%5D=linkedin_company_website)  
339 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Coordinator
- **Top Industries:** Non-Profit Organization Management, Hospital & Health Care
- **Company Size:** 55% Small, 40% Medium

#### What Do G2 Reviewers Say About Higher Logic Thrive?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** from Higher Logic Thrive, with dedicated staff enhancing their experience and engagement.
- Users enjoy the **intuitive user interaction** of Higher Logic Thrive, enhancing community engagement and connectivity effectively.
- Users value the **customer engagement features** of Higher Logic Thrive, fostering vibrant community interactions and discussions.
- Users love the **flexibility and customization options** of Higher Logic Thrive, enhancing member engagement and communication.
- Users highlight the **exceptional support** from the Thrive team, enhancing member engagement and networking within their community.

##### Cons

- Users note the **poor interface design** of Higher Logic Thrive, finding it clunky and not intuitive for navigation.
- Users often face a **steep learning curve** with Higher Logic Thrive, requiring significant time to master its features.
- Users find **limited customization** options in Higher Logic Thrive, impacting design flexibility and user experience.
- Users find **limited features** in Higher Logic Thrive, particularly noting clunkiness and the absence of a mobile app.
- Users find the **missing features** frustrating, as key functionalities often lack applicability to their specific needs.

#### What Are Recent G2 Reviews of Higher Logic Thrive?

**["Connects Members Nationwide and Encourages Engagement"](https://www.g2.com/survey_responses/higher-logic-thrive-review-12701586)**

**Rating:** 5.0/5.0 stars

_— Molly B._

[Read full review](https://www.g2.com/survey_responses/higher-logic-thrive-review-12701586)

**["Engaging Online Community for Discussions, Resources, and Events"](https://www.g2.com/survey_responses/higher-logic-thrive-review-12706307)**

**Rating:** 4.0/5.0 stars

_— Judy C._

[Read full review](https://www.g2.com/survey_responses/higher-logic-thrive-review-12706307)

#### What Are G2 Users Discussing About Higher Logic Thrive?

- [What is Higher Logic Thrive used for?](https://www.g2.com/discussions/what-is-higher-logic-thrive-used-for) - 1 comment
- [What is an online community platform?](https://www.g2.com/discussions/what-is-an-online-community-platform) - 1 comment
- [What is the main function of online community groups?](https://www.g2.com/discussions/what-is-the-main-function-of-online-community-groups) - 1 comment
- [How much does higher logic cost?](https://www.g2.com/discussions/how-much-does-higher-logic-cost) - 1 comment
- [What benefits do these users get from the online community?](https://www.g2.com/discussions/what-benefits-do-these-users-get-from-the-online-community) - 1 comment

### [Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews)

Gainsight Customer Communities is a custom-branded online hub where customers can ask questions, learn from peers, explore product updates, and even influence product direction in one connected space. As teams strive to make the most of their time and resources, Gainsight CC makes it easy for customers to find answers quickly with multilingual capabilities, federated search, a robust knowledge base, and community forums. Customer Communities enhances admin and end-user experiences through intuitive integrations with Gainsight Customer Success, Skilljar by Gainsight, Gainsight Product Experience, and your broader tech stack to create a unified experience and automated workflows. With AI supporting search, personalization, translation, moderation, content creation, and analytics, Gainsight CC makes every interaction smarter while improving discoverability across AEO and SEO. By transforming everyday customer conversations into meaningful moments of connection, Gainsight CC drives deeper engagement, stronger adoption, and long-term retention.

**Average Rating:** 4.4/5.0

**Total Reviews:** 272

#### How Do G2 Users Rate Gainsight Customer Communities?

- **Community Feeds & Discussions:** 8.2/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.1/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.1/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Gainsight Customer Communities?

- **Seller:** [Gainsight Inc.](https://www.g2.com/sellers/gainsight-inc)
- **Company Website:** www.gainsight.com
- **Year Founded:** 2009
- **HQ Location:** San Francisco, CA
- **Twitter:** @GainsightHQ  
13,119 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85a34abb9897c7140c711174cddac2af3363ec5532f5b0ba46c2fa230fde5273&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F841640%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,140 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 57% Medium, 25% Large

#### What Do G2 Reviewers Say About Gainsight Customer Communities?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Gainsight Customer Communities, facilitating customer engagement and support efficiently.
- Users appreciate the **easy connectivity and community support** of Gainsight Customer Communities, enhancing collaboration and knowledge-sharing.
- Users value the **branding customization** in Gainsight Customer Communities, enhancing customer engagement and fostering brand loyalty.
- Users value the **meaningful engagement** in Gainsight Customer Communities for sharing insights and influencing product development.
- Users value the **active community engagement** in Gainsight Customer Communities for problem-solving and prioritizing features effectively.

##### Cons

- Users find the **limited customization options** in Gainsight Customer Communities restricts functionality and user experience.
- Users find the **poor interface design** of Gainsight Customer Communities makes the experience less inviting and user-friendly.
- Users find the **difficult learning process** frustrating, as new product releases require continual adaptation to unfamiliar content.
- Users find the **difficult setup** process time-consuming, affecting initial usage and overall satisfaction with Gainsight Customer Communities.
- Users find Gainsight Customer Communities **expensive** , with limited budget-friendly options impacting their overall satisfaction.

#### What Are Recent G2 Reviews of Gainsight Customer Communities?

**["Versatile and effective tool for customer engagement"](https://www.g2.com/survey_responses/gainsight-customer-communities-review-12892645)**

**Rating:** 5.0/5.0 stars

_— Harshil B._

[Read full review](https://www.g2.com/survey_responses/gainsight-customer-communities-review-12892645)

**["Exceptional Gainsight Community Platform for Digital Customer Support"](https://www.g2.com/survey_responses/gainsight-customer-communities-review-13057691)**

**Rating:** 4.5/5.0 stars

_— Alexis B._

[Read full review](https://www.g2.com/survey_responses/gainsight-customer-communities-review-13057691)

#### What Are G2 Users Discussing About Gainsight Customer Communities?

- [What is inSided Online Community Platform used for?](https://www.g2.com/discussions/what-is-insided-online-community-platform-used-for)
- [What does inSided Online Community Platform do?](https://www.g2.com/discussions/what-does-insided-online-community-platform-do) - 1 comment
- [What is tribe so?](https://www.g2.com/discussions/insided-online-community-platform-what-is-tribe-so)
- [What is a community platform?](https://www.g2.com/discussions/insided-online-community-platform-what-is-a-community-platform) - 1 comment
- [What is inSided?](https://www.g2.com/discussions/what-is-insided)

### [Heartbeat](https://www.g2.com/products/heartbeat-chat-heartbeat/reviews)

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

**Average Rating:** 4.8/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Heartbeat?

- **Community Feeds & Discussions:** 9.4/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.1/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.7/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Heartbeat?

- **Seller:** [Heartbeat Chat](https://www.g2.com/sellers/heartbeat-chat)
- **Year Founded:** 2020
- **HQ Location:** Sandy Springs, Georgia
- **Twitter:** @HeartbeatChat  
409 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d44310ebc60ec6539dff79c1c6de46fdba8f7bda78b891d7d3859ee44c70cd1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fheartbeatchat%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Professional Training & Coaching
- **Company Size:** 87% Small, 10% Medium

#### What Do G2 Reviewers Say About Heartbeat?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Heartbeat, enjoying its straightforward navigation and helpful resources.
- Users commend Heartbeat for its **dedicated community and robust support** , enjoying a seamless, ad-free environment.
- Users appreciate the **easy setup** of Heartbeat, allowing for a quick and smooth initiation of the platform.
- Users enjoy the **navigation ease** of Heartbeat, finding it straightforward and user-friendly like a social network.
- Users value how Heartbeat enhances **communication and emotional stability** with easy, instant check-ins throughout the day.

##### Cons

- Users report **glitches and bugs** in Heartbeat that need addressing, but see potential for improvement.
- Users find the **difficult setup** of Heartbeat requires significant study and possibly third-party solutions for efficiency.
- Users feel that the **expensive plans** of Heartbeat hinder accessibility and lack trial opportunities for proper evaluation.
- Users face **integration issues** with Heartbeat, making it hard to effectively embed features and manage community joins.
- Users find the **lack of integrations** frustrating, limiting their ability to trial features effectively before commitment.

#### What Are Recent G2 Reviews of Heartbeat?

**["Effortless Community Management, Stellar Support"](https://www.g2.com/survey_responses/heartbeat-review-13112292)**

**Rating:** 5.0/5.0 stars

_— Amanda H._

[Read full review](https://www.g2.com/survey_responses/heartbeat-review-13112292)

**["Minimalist Feel with Powerful Functionality"](https://www.g2.com/survey_responses/heartbeat-review-12702982)**

**Rating:** 5.0/5.0 stars

_— Katerina P._

[Read full review](https://www.g2.com/survey_responses/heartbeat-review-12702982)

### [Website Toolbox Forums](https://www.g2.com/products/website-toolbox-forums/reviews)

The easiest way to create your community forum in the cloud. No coding, software, or servers required. Fully customizable, single sign on, embedded into your website, robust security controls, and monetization via fees or ads. Typical forum systems have hundreds of settings that take a lifetime to understand and manage. Great software should be intuitive. It shouldn't take days of your life to set up and manage. We make forums simple, easy, and user-friendly. Find out more by taking the features tour.

**Average Rating:** 4.4/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Website Toolbox Forums?

- **Community Feeds & Discussions:** 8.3/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 7.2/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.8/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Website Toolbox Forums?

- **Seller:** [Website Toolbox](https://www.g2.com/sellers/website-toolbox)
- **Year Founded:** 2008
- **HQ Location:** Noida, Uttar Pradesh
- **Twitter:** @websitetoolboxx  
2,703 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=466289a699c27b598793250a59bc3763c7003d72cd56da6274e5e3ecfaa68f6a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1681324%2F&secure%5Burl_type%5D=linkedin_company_website)  
58 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 86% Small, 14% Medium

#### What Are Recent G2 Reviews of Website Toolbox Forums?

**["Easy to use, very customizable. "](https://www.g2.com/survey_responses/website-toolbox-forums-review-3719923)**

**Rating:** 5.0/5.0 stars

_— Zachary O._

[Read full review](https://www.g2.com/survey_responses/website-toolbox-forums-review-3719923)

**["A community of magicians..."](https://www.g2.com/survey_responses/website-toolbox-forums-review-3771528)**

**Rating:** 5.0/5.0 stars

_— Rudy T._

[Read full review](https://www.g2.com/survey_responses/website-toolbox-forums-review-3771528)

#### What Are G2 Users Discussing About Website Toolbox Forums?

- [What is Website Toolbox Forums used for?](https://www.g2.com/discussions/what-is-website-toolbox-forums-used-for)

### [AtomChat](https://www.g2.com/products/atomchat/reviews)

AtomChat provides quick chat solutions for your website. With real time text, audio as well as video calling options. We are a ready to use chat application/plugin which easily integrates with more than 30 platforms and makes your website chat ready in minutes! The plugin also provides you with features such as: Group or Private Text - This enables your users to have one on one conversations or start a group text chain! Voice & Video Calling - Now you can provide your users the power to jump on a voice or video call with just a simple click of a button with the help of AtomChat! We guarantee a secure and reliable connection to ensure your users can talk to each other without any interruptions! Collaborative Features - AtomChat also comes equipped with features to help your users collaborate with each other and make work fun! Your users can either make use of the whiteboard on the plugin or can also share their screen with one another to make sharing of ideas and documents easier and quicker! Multilingual Integration - What if your community of users belong to different parts of the world and speak different languages? Not to worry! With AtomChat, your whole community can now converse with each other in real time without having to worry about the language barrier! We provide real time translation and also an Admin Panel through which you can configure AtomChat to speak to your users in their language! Monetize with tiered access and ads - At AtomChat we realize chat is a premium yet necessary feature in today’s world. Hence, we also give you the power to sell it and make monetary gains from it! You can allow role based access to your users. You can also take advantage of the credit deduction system and charge per minute/charge per message and have your users pay more to use more! You could also run custom ads on AtomChat and monetize! Communication in today’s world is of utmost importance. Miscommunication or lack of communication can cause misunderstanding which can lead to a lack of productivity! That’s where we come in! AtomChat as a product helps you not only integrate chat to your website but because of the features it possesses helps your users have clear and precise conversations! This will not only help in your site getting traction but will also help you gain new users! We at AtomChat also provide our customers with low costs and integration assistance which helps your journey from buying to using that much easier! We also provide a 14-day free trial which would help you understand AtomChat and its uses better! So that you are completely sold and convinced about the product before purchasing it!

**Average Rating:** 4.7/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate AtomChat?

- **Community Feeds & Discussions:** 8.3/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.7/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 7.1/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)

#### Who Is the Company Behind AtomChat?

- **Seller:** [AtomChat](https://www.g2.com/sellers/atomchat)
- **Year Founded:** 2019
- **HQ Location:** Simpsonville, US
- **Twitter:** @atomchatapp  
100 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=829758b50989793f550e6ad59bab91957a009a970740c428fa80866eefac55f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fteam-atomchat%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 92% Small, 8% Medium

#### What Are Recent G2 Reviews of AtomChat?

**["atomchat review"](https://www.g2.com/survey_responses/atomchat-review-8519349)**

**Rating:** 5.0/5.0 stars

_— Sajjat H._

[Read full review](https://www.g2.com/survey_responses/atomchat-review-8519349)

**["Professional chat system with excellent support"](https://www.g2.com/survey_responses/atomchat-review-12928188)**

**Rating:** 4.5/5.0 stars

_— Andy M._

[Read full review](https://www.g2.com/survey_responses/atomchat-review-12928188)

#### What Are G2 Users Discussing About AtomChat?

- [What is AtomChat used for?](https://www.g2.com/discussions/what-is-atomchat-used-for)

### [ToucanTech](https://www.g2.com/products/toucantech-2024-11-15/reviews)

ToucanTech is all-in-one community software, used by more than 400 organisations across 30 countries to bring their database, website, emails, events and fundraising into one connected platform. Built for alumni offices, development teams, charity fundraisers and membership managers, ToucanTech replaces the disconnected tools most community organizations rely on — database, CRM, member portal, directory, email, events, forms and payments — with a single, purpose-built system, accelerated by AI-enabled workflows and automations that cut down daily admin. The result is one source of truth for every member, alumni, donor and supporter: accurate records, personalized communications, and clear reporting on what's working. Schools, universities, professional associations and charities use ToucanTech to grow engagement, raise more, and retire the legacy systems they've outgrown. ToucanTech securely manages $4.5 billion in donation data, hosts 5 million community member records, and processes over $13 million in online payments every year. ToucanTech integrates with Stripe, PayPal, GoCardless, Xero, iSAMS and more.

**Average Rating:** 5.0/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate ToucanTech?

- **Community Feeds & Discussions:** 9.1/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.6/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.5/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind ToucanTech?

- **Seller:** [ToucanTech](https://www.g2.com/sellers/toucantech)
- **Company Website:** toucantech.com
- **Year Founded:** 2014
- **HQ Location:** London, GB
- **Twitter:** @ToucanTech\_  
281 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27e2d77313695854cec66d4b9c1c7890cea5626d883f98d316257202ac6a09f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftoucantech%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Education Management, Primary/Secondary Education
- **Company Size:** 55% Small, 42% Medium

#### What Do G2 Reviewers Say About ToucanTech?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **fantastic customer support** from ToucanTech, which enhances their overall experience and usability.
- Users appreciate the **comprehensive suite of features** in ToucanTech, enhancing community engagement and operational efficiency.
- Users appreciate ToucanTech's **centralized donor management** , facilitating seamless access to community and fundraising information.
- Users value the **ease of use** of ToucanTech, appreciating its straightforward setup and accessible features for all skill levels.
- Users praise the **easy setup** of ToucanTech, allowing quick access and management with minimal technical skills required.

##### Cons

- Users find the **learning curve challenging** , but discover the platform's depth and features ultimately rewarding with time.
- Users find **limited customization** options in ToucanTech, restricting personalized styling and layout choices.
- Users find **design and customization options limited** , impacting the ability for bespoke styling and layout choices.
- Users often find the **overwhelming options** in ToucanTech challenging initially, but become adept over time with support.
- Users find the **setup process time-consuming** , often experiencing delays due to overseas communication and overwhelming features.

#### What Are Recent G2 Reviews of ToucanTech?

**["User-Friendly and Seamlessly Connected, with Lifesaving Customer Support"](https://www.g2.com/survey_responses/toucantech-review-12869944)**

**Rating:** 5.0/5.0 stars

_— Amy ._

[Read full review](https://www.g2.com/survey_responses/toucantech-review-12869944)

**["Easy-to-Learn Backend and Fast, Helpful Support"](https://www.g2.com/survey_responses/toucantech-review-12857009)**

**Rating:** 4.5/5.0 stars

_— Eileen H._

[Read full review](https://www.g2.com/survey_responses/toucantech-review-12857009)

### [TrueLoyal](https://www.g2.com/products/trueloyal/reviews)

Loyalty isn’t a strategy or a program — it’s earned through experience. TrueLoyal helps brands turn consumer engagement into loyalty and measurable business growth. The platform enables brands to create experiences that encourage participation, strengthen relationships, and reward meaningful consumer actions. By combining loyalty programs, fan communities, gamification, and consumer-generated content (UGC), TrueLoyal helps brands engage their audiences in ways that go beyond simple transactions. These experiences don’t just deepen relationships with existing customers — they also help attract new ones. When engaged consumers share content, participate in communities, and advocate for brands they love, they naturally influence and convert new audiences through trusted peer voices. TrueLoyal connects these experiences across both digital and offline touchpoints. With built-in receipt scanning technology, brands can capture in-store and online purchase activity to gain a more complete view of how consumers interact with their brand. By bringing engagement, participation, and loyalty together, TrueLoyal helps brands drive repeat purchase, influence key behaviors, deepen customer relationships, and acquire new consumers through authentic advocacy.

**Average Rating:** 4.6/5.0

**Total Reviews:** 157

#### How Do G2 Users Rate TrueLoyal?

- **Community Feeds & Discussions:** 8.7/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 7.8/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.8/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)

#### Who Is the Company Behind TrueLoyal?

- **Seller:** [TrueLoyal](https://www.g2.com/sellers/trueloyal)
- **Company Website:** www.trueloyal.com
- **Year Founded:** 2008
- **HQ Location:** San Antonio, Texas
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=77ecaeff57dbed7e6a2b34146a26b4a2cc928ba6bed087b93587b8c7a3f97794&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrue-loyal&secure%5Burl_type%5D=linkedin_company_website)  
85 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 54% Small, 30% Medium

#### What Do G2 Reviewers Say About TrueLoyal?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of TrueLoyal, facilitating smooth onboarding and efficient program management.
- Users praise the **exceptional customer support** of TrueLoyal, appreciating prompt responses and proactive assistance at all times.
- Users value the **rewards based on loyalty** , finding it easy to navigate and beneficial for their business.
- Users find the **setup process easy** , praising the efficient onboarding and supportive customer service from TrueLoyal.
- Users appreciate the **rewards based on loyalty** , enhancing engagement and offering tailored benefits for a user-friendly experience.

##### Cons

- Users report occasional **bug issues** that hinder the experience, impacting overall satisfaction with TrueLoyal.
- Users face **integration issues** with TrueLoyal, making it challenging to connect with other platforms like Facebook or YouTube.
- Users face **lack of integrations** with TrueLoyal, making it challenging to connect with platforms like Facebook and YouTube.
- Users find the **poor usability** of TrueLoyal frustrating, experiencing outdated design and slow support responses.
- Users find the **technical issues** with TrueLoyal frustrating, particularly the challenging integrations and outdated interface.

#### What Are Recent G2 Reviews of TrueLoyal?

**["Extremely Helpful Team and a Breeze to Implement"](https://www.g2.com/survey_responses/trueloyal-review-12461536)**

**Rating:** 4.5/5.0 stars

_— Jenny T._

[Read full review](https://www.g2.com/survey_responses/trueloyal-review-12461536)

**["Effective Loyalty Solution with Minor Integration Glitches"](https://www.g2.com/survey_responses/trueloyal-review-12705848)**

**Rating:** 4.0/5.0 stars

_— Abdullah A._

[Read full review](https://www.g2.com/survey_responses/trueloyal-review-12705848)

#### What Are G2 Users Discussing About TrueLoyal?

- [What is Zinrelo Loyalty Rewards Platform used for?](https://www.g2.com/discussions/what-is-zinrelo-loyalty-rewards-platform-used-for) - 1 comment

### [Orbiit](https://www.g2.com/products/orbiit/reviews)

Orbiit is an AI-powered matchmaking SaaS platform powering curated introductions at scale. Organizations can seamlessly invite audiences of choice to opt-into regular, personalized 1:1 or peer group connections and Orbiit handles all communication, matching, scheduling, feedback collection and analytics. Leading companies and communities (e.g. Atlassian, First Round Capital, Medical Alley Association, etc) using Orbiit report 87 NPS, tangible outcomes for the participants and strong ROI on these connections.

**Average Rating:** 4.6/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Orbiit?

- **Community Feeds & Discussions:** 7.9/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.2/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.5/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Orbiit?

- **Seller:** [Hivebrite](https://www.g2.com/sellers/hivebrite)
- **Year Founded:** 2015
- **HQ Location:** Paris, France
- **Twitter:** @hivebrite  
1,082 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec7e826af6657975da1fe9b426677c1d56d5c0a6ecd3d868a30ecba406c7a814&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10317653%2F&secure%5Burl_type%5D=linkedin_company_website)  
143 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Venture Capital & Private Equity
- **Company Size:** 70% Small, 27% Medium

#### What Are Recent G2 Reviews of Orbiit?

**["Orbiit Enables Seamless Community Building"](https://www.g2.com/survey_responses/orbiit-review-8700930)**

**Rating:** 5.0/5.0 stars

_— Steph J._

[Read full review](https://www.g2.com/survey_responses/orbiit-review-8700930)

**["Effortless Alumni-Student Mentoring Matches"](https://www.g2.com/survey_responses/orbiit-review-12587280)**

**Rating:** 4.5/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/orbiit-review-12587280)

#### What Are G2 Users Discussing About Orbiit?

- [What is Orbiit used for?](https://www.g2.com/discussions/what-is-orbiit-used-for)

### [Discourse](https://www.g2.com/products/discourse/reviews)

Discourse helps businesses build trusted online communities where engagement drives retention, support, and knowledge sharing. Designed to scale and easy to adapt, it offers full data control and powerful moderation.

**Average Rating:** 4.0/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate Discourse?

- **Community Feeds & Discussions:** 8.2/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.6/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.8/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Discourse?

- **Seller:** [Discourse](https://www.g2.com/sellers/discourse)
- **Year Founded:** 2012
- **HQ Location:** El Cerrito, CA
- **Twitter:** @discourse  
11,890 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb492459a2d58e06a06b2b5bf4be697a8e44e91a8a6aaddba6726b6f8f980df5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcivilized-discourse-construction-kit-inc%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
226 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 41% Small, 37% Medium

#### What Do G2 Reviewers Say About Discourse?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **complete feature set** of Discourse, enabling easy data search and effective collaboration.
- Users value the **ease of use** in Discourse, benefiting from seamless navigation and comprehensive database access.
- Users value the **knowledge sharing** capabilities of Discourse, fostering open discussions and collaboration on relevant topics.
- Users value the **intuitive user interaction** of Discourse, making collaboration and communication effortless among team members.
- Users appreciate the **easy-to-use content management features** of Discourse, enhancing collaboration among team members.

##### Cons

- Users find **duplicate content** problematic in Discourse, hindering their ability to find the latest or verified answers.
- Users face challenges with **duplicate content** and unreliable notifications, complicating information retrieval and validation.
- Users struggle with **irrelevant content** due to duplicate information, complicating their search for validated answers.
- Users find the **limited customization** of Discourse leads to confusing and redundant functionalities in the user interface.
- Users face **notification issues** that hinder communication and complicate the process of finding accurate information.

#### What Are Recent G2 Reviews of Discourse?

**["my experience in using Discourse."](https://www.g2.com/survey_responses/discourse-review-10575412)**

**Rating:** 4.0/5.0 stars

_— Aboelhassan A._

[Read full review](https://www.g2.com/survey_responses/discourse-review-10575412)

**["Open Source and Customizable, Challenge the Installation"](https://www.g2.com/survey_responses/discourse-review-12064022)**

**Rating:** 4.0/5.0 stars

_— Leonardo C._

[Read full review](https://www.g2.com/survey_responses/discourse-review-12064022)

#### What Are G2 Users Discussing About Discourse?

- [What is Discourse used for?](https://www.g2.com/discussions/what-is-discourse-used-for)
- [How do I set up a forum discourse?](https://www.g2.com/discussions/how-do-i-set-up-a-forum-discourse) - 1 comment
- [How much does Discourse cost?](https://www.g2.com/discussions/how-much-does-discourse-cost) - 1 comment
- [What is a discourse server?](https://www.g2.com/discussions/what-is-a-discourse-server) - 1 comment
- [What is discourse app?](https://www.g2.com/discussions/what-is-discourse-app) - 1 comment

### [Lounjee](https://www.g2.com/products/lounjee/reviews)

Lounjee connects the members of your community or the attendees at your events based on their professional goals and interests. It is an all-in-one community platform that gives you all the tools you need to manage, engage and monetize your community. Members can chat, create group chats, book meetings and have 1-1 or multi-person video calls within the platform. Lounjee provides you with a dashboard to manage communications, reporting and memberships. Lounjee also provides webinar and virtual event functionality, allowing you to host unlimited events all year-round, engaging your community and creating sponsorship and ticket sales opportunities. Lounjee allows you to have all your community, content and events on a single platform.

**Average Rating:** 4.9/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Lounjee?

- **Community Feeds & Discussions:** 9.0/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.7/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.4/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Lounjee?

- **Seller:** [Lounjee](https://www.g2.com/sellers/lounjee)
- **Year Founded:** 2017
- **HQ Location:** Paris, FR
- **Twitter:** @lounjee  
939 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fd82aa95e925dd21d3b50f20c818c1b3e7c70f6ca16521d883e76cf042833e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flounjee&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 87% Small, 7% Large

#### What Are Recent G2 Reviews of Lounjee?

**["Great product"](https://www.g2.com/survey_responses/lounjee-review-6815159)**

**Rating:** 5.0/5.0 stars

_— Verified User in Management Consulting_

[Read full review](https://www.g2.com/survey_responses/lounjee-review-6815159)

**["perfect networking app"](https://www.g2.com/survey_responses/lounjee-review-5179325)**

**Rating:** 5.0/5.0 stars

_— Rene D._

[Read full review](https://www.g2.com/survey_responses/lounjee-review-5179325)

#### What Are G2 Users Discussing About Lounjee?

- [What is Lounjee used for?](https://www.g2.com/discussions/what-is-lounjee-used-for)

### [ProBoards](https://www.g2.com/products/proboards/reviews)

ProBoards is a tech company that allows consumers to create online communities and forums.

**Average Rating:** 4.0/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate ProBoards?

- **Community Feeds & Discussions:** 8.3/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.0/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.7/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind ProBoards?

- **Seller:** [ProBoards](https://www.g2.com/sellers/proboards-07fc38af-7d3a-445b-a6c6-0db656c9ce73)
- **Year Founded:** 2000
- **HQ Location:** Foothill Ranch
- **Twitter:** @proboards  
3,255 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=535e9ef56ad5d630dcda634a7318e110d7888d91c55dcb7bf60059bc22505cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7693670%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 73% Small, 27% Medium

#### What Are Recent G2 Reviews of ProBoards?

**["communicative community"](https://www.g2.com/survey_responses/proboards-review-1822186)**

**Rating:** 5.0/5.0 stars

_— katys m._

[Read full review](https://www.g2.com/survey_responses/proboards-review-1822186)

**["Pro Boards is useful to connect with others like you"](https://www.g2.com/survey_responses/proboards-review-1810452)**

**Rating:** 4.5/5.0 stars

_— Natalie R._

[Read full review](https://www.g2.com/survey_responses/proboards-review-1810452)

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