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Zapnito

By Zapnito

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Zapnito Reviews & Product Details

Pricing

Pricing provided by Zapnito.

Starter plan

Starting at £13,200.00
Per Year

Enterprise

Contact Us
Per Year

Zapnito Media

Zapnito Demo - Personalized Knowledge Hub
Build a branded one-stop destination for your community to access personalized knowledge sharing experiences
Zapnito Demo - Public/Private Rooms
Organize your community with dedicated public, private or secret containers for curated content and discussions
Zapnito Demo - Discussions
Drive valuable peer-to-peer knowledge sharing with custom discussion types, upvotes, likes, nested replies and @mentions
Zapnito Demo - Courses & Certification
Build guided learning journeys through a series of content pieces with tracked progress and completion certificates
Zapnito Demo - Profiles & Directories
Connect members and organizations to follow or collaborate with each other via personalized profile pages
Zapnito Demo - Events
Create a hub for members to browse, RSVP and save past or upcoming in-person or virtual events
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Zapnito Reviews (15)

Reviews

Zapnito Reviews (15)

4.6
15 reviews

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Matthias G.
MG
Founder
Small-Business (50 or fewer emp.)
"Zapnito has become central to our engagement strategy"
What do you like best about Zapnito?

The concept of putting the expert front and center is great and we really like the Netflix-like experience as well as the the video-first approach. The best digital experience today wins. Review collected by and hosted on G2.com.

What do you dislike about Zapnito?

Zapnito does not offer an app version which to us is the biggest draw back. In today's times apps are a must and expected by everyone. They are a key driver for making the community more engaged and sticky. But I believe the app version is on their roadmap and will hopefully be released soon. Review collected by and hosted on G2.com.

SM
Small-Business (50 or fewer emp.)
"Zapnito is everything you need (and more) - no plugins or integrations required!"
What do you like best about Zapnito?

For some time Winmark has been looking at substantially improving its digital offering for its members. The impact of Covid-19 accelerated this process due to the urgency created by the resulting financial crisis across all markets, and the impact of social distancing on face-to-face events.

Agility

In the first 2 weeks, we took a MVP approach and delivered a solution with more than enough features to support the initial MVP as to provide feedback for future development and prioritised enhancements for weeks 2-4, including member experience needs and opportunities. Their 'agile' methodology, enabled a more dynamic approach, resulting in frequent deliveries (soft to hard launch), enhanced benefits (stuff we hadn't thought of), more relevant prioritisation and further embedding of 'agile' within Winmark.

Exceptional Customer Service

Zapnito prides themselves on the high-quality support they provide each and every one of their valued clients. I couldn’t agree more - this was apparent from day 1. Their highly skilled team personally guided us ‘step-by-step’ through the development of our new online community and always picked up the phone to call us if we sent an email. I was particularly impressed with their personalised training sessions and the fact that their CEO, Charles Thiede always made a point of attending! Review collected by and hosted on G2.com.

What do you dislike about Zapnito?

I was going to mention the ability to provide a platform to support existing business processes but on reflection, Zapnito is sufficiently flexible to enable future change and promote continuous improvement (which it has delivered so far). Review collected by and hosted on G2.com.

KE
Small-Business (50 or fewer emp.)
"Zapnito is helping us expand our network and reach new audiences"
What do you like best about Zapnito?

First, the team at Zapnito are highly responsive, creative, and committed to our success. Next, the platform itself is easy to learn and manage as an administrator, and is easy for our content partners to contribute their expertise. Plus there are additional features for us to learn so that we can grow our offerings as we evolve our strategy. Review collected by and hosted on G2.com.

What do you dislike about Zapnito?

So far I haven't run into anything that I dislike about the platform. In fact, I asked if a particular feature was available and it wasn't something other clients had asked them about. One week later, that feature became available! The Zapnito team is listening to their clients! Review collected by and hosted on G2.com.

Bri B.
BB
Director of Marketing
Small-Business (50 or fewer emp.)
"Amazing customer service and willingness to work with you!"
What do you like best about Zapnito?

I like how involved the team is to helping your business achieve success. Your success is their success - they are great at listening to your needs and working with you. Review collected by and hosted on G2.com.

What do you dislike about Zapnito?

Wish there was more of a "forum" style available and a direct chat function so people wouldn't have to email or go to another site to connect. Review collected by and hosted on G2.com.

Jasmine W.
JW
Content Editor
Mid-Market (51-1000 emp.)
"Intuitive, user friendly interface and excellent customer support"
What do you like best about Zapnito?

Zapnito is a well built platform that allows us to build community platforms, which can showcase expert content and build professional networks. It is intuitive and user friendly, with a wealthy supply of tutorials at every step. The most outstanding feature is the customer support - they are extremely quick to respond and willing to assist every request. I never feel like I am alone in the process, or left waiting around for answers to queries. Review collected by and hosted on G2.com.

What do you dislike about Zapnito?

Not much to complain about - the team are helpful and quick to assist, and eager to adapt the product to best suit our needs. Review collected by and hosted on G2.com.

Nikol C.
NC
Marketing and Design
Small-Business (50 or fewer emp.)
"Awesome team with a wonderfully executed vision!"
What do you like best about Zapnito?

I absolutely love Zapnito's mission of creating highly engaged online communities, which is exactly what they let us do. The team is incredible at helping us when it comes to figuring out how to use their platform to achieve maximum success - they offer excellent support and are always eager to provide guidance on optimising the way we use the site.

I also love that Zapnito continually seeks to improve their platform and takes customer feedback very seriously. They are always rolling out new features that make it easier to create engagement and increase the sense of community on the site, conduct webinars and post regular updates, and often ask us for feedback.

Overall, Zapnito's team is amazingly helpful, their mission & vision are incredibly focused and well executed. Review collected by and hosted on G2.com.

What do you dislike about Zapnito?

Since the team is always looking to improve their site and test out new features, sometimes we encounter a few bugs here and there which may be frustrating. Saying that, the support team provides very quick service, and the bugs quickly get resolved. Review collected by and hosted on G2.com.

Pablo M.
PM
Adjunct Instructor, Arts and Sciences Division; Instructor Evaluator, Human Resources
Small-Business (50 or fewer emp.)
"A Review og Zapnito-Based Open Research Community"
What do you like best about Zapnito?

This is a dedicated platform for expert community building. It promises to be highly scalable. It provides a one-stop-shop solution for multiple functions as well, such as in relation to design and newsletters. Creating a comparable platform from scratch would have demanded more time and resources dedicated to that. Zapnito also provides continuous support for its platform so that technical issues can be easily addressed. Review collected by and hosted on G2.com.

What do you dislike about Zapnito?

This platform is different from WordPress. There is a learning curve that the platform management involves. Zapnito updates periodically its platform and its features. It would be great to see a faster pace of its development and new management features added. Review collected by and hosted on G2.com.

MW
Small-Business (50 or fewer emp.)
"Very comprehensive offering"
What do you like best about Zapnito?

Well thought out suite of tools that integrate well.

Product can be completely adapted to our brand.

A membership engine PLUS a virtual event platform.

Great customer care and support Review collected by and hosted on G2.com.

What do you dislike about Zapnito?

Higher price point than the generic tools we have used before but you get what you pay for Review collected by and hosted on G2.com.

Sven F.
SF
Small-Business (50 or fewer emp.)
"Great solution for the post-COVID age"
What do you like best about Zapnito?

A complete suite of solutions, great UX, easy to implement Review collected by and hosted on G2.com.

What do you dislike about Zapnito?

Me and my team are really happy with the Zapnito software Review collected by and hosted on G2.com.

Melanie L.
ML
Project Manager
Mid-Market (51-1000 emp.)
"Professional, creative, knowledgeable"
What do you like best about Zapnito?

Zapnito team are knowledgeable of their product, creative in developing a client solution, and professional in their client interaction while still being personable and approachable. They pulled out all the stops to help us achieve our go-live deadline. Review collected by and hosted on G2.com.

What do you dislike about Zapnito?

Post implementation, it took long to resolve bugs and minor fixes. None of them were show-stoppers, but it did delay the project phase close-out. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Zapnito.

Starter plan

Starting at £13,200.00
Per Year

Enterprise

Contact Us
Per Year

Scale plan

Contact Us
Per Year
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