--- title: Prove Reviews meta_title: 'Prove Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 43 reviews by the users' company size, role or industry to find out how Prove works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 43 scale: '5' date_modified: '2026-06-23' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Prove Reviews **Vendor:** Prove **Category:** [Fraud Detection Software](https://www.g2.com/categories/fraud-detection) **Average Rating:** 4.5/5.0 **Total Reviews:** 43 ## About Prove Prove makes identity work – verifying real people, businesses and agents in real time without friction or guesswork. Trusted by 19 of the top 20 U.S. banks and more than 1,500 leading brands worldwide, Prove helps the biggest names in banking, fintech, crypto, gaming, commerce, insurance, and healthcare grow with confidence. Prove’s identity verification and authentication solutions help organizations onboard more users, reduce fraud, and deliver seamless experiences across channels, turning identity into an enabler of customer acquisition and long-term growth. With Prove, identity is no longer a question; it’s proven. The foundational layer of Prove's solutions is the Prove Identity Graph - a global identity fabric, built by fusing identity, authentication keys, and behavioral signals into one persistent, deterministic network. It’s already operating at a massive scale: nearly half of the world’s population – 2.5 of the 5.5 billion adults in the world, 10 billion devices, 15 billion emails, in 227 countries and territories. The Identity Graph powers Prove Solutions that build trust and loyalty across the customer journey: - Welcome: Prove Pre-Fill® eliminates form friction by securely pre-filling trusted identity data, while Prove Identity® verifies users using only a phone - driving 79% faster onboarding and 35% lower drop-off on average. - Know: Prove Verified Users®, Prove Unified Auth®, and Prove Identity Manager® enable persistent, passive, and proven cross-channel authentication - so our clients can recognize trusted users across sessions and channels without reintroducing friction. - Grow: ProveX℠ enables enterprises to instantly access verified data and credentials from trusted partners, while maintaining confidence across every interaction. Learn more at www.prove.com. ## Prove Pros & Cons **What users like:** - Users highlight the **ease of use** of Prove, appreciating its intuitive onboarding and support for seamless integration. (7 reviews) - Users appreciate **Prove's innovative identity verification** , enhancing trust and reducing fraud with real-time mobile signals. (6 reviews) - Users value the **enhanced security** of Prove, feeling protected while accessing private and confidential information. (6 reviews) - Users value the **excellent customer support** from Prove, highlighting their responsiveness and helpfulness throughout onboarding and integration. (4 reviews) - Users value the **easy integrations** of Prove, finding onboarding and setup to be smooth and efficient. (4 reviews) - Easy Setup (4 reviews) - Integrations (4 reviews) - Users commend Prove's **reliable identity verification** solutions, enhancing trust while reducing fraud risks effectively. (4 reviews) - Risk Assessment (4 reviews) - Autofill Feature (3 reviews) **What users dislike:** - Users mention **insufficient information** on features and complexity, hindering understanding and use of Prove effectively. (3 reviews) - Users report **poor customer support** for Prove, highlighting inconsistencies and a need for improvements in service quality. (3 reviews) - Users find the **complexity of APIs** makes quick access unnecessarily complicated and time-consuming. (2 reviews) - Users find Prove to be **expensive** , especially with additional costs for essential historical data analyses. (2 reviews) - Users find the **inconvenience** of accessing quick information more involved and time-consuming than expected. (2 reviews) - Insufficient Data (2 reviews) - Limited Features (2 reviews) - Technical Issues (2 reviews) - Complexity Issues (1 reviews) - Users find the **additional costs for retro studies** on Prove frustrating, limiting deeper analysis and collaboration. (1 reviews) ## Prove Reviews ### 1. Reliable and secure non-doc verification using SSN and phone number **Rating:** 4.5/5.0 stars **Reviewed by:** Aazim A. | Senior Compliance Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Prove?** The non-doc verification solution based on SSN and phone number is amazing! **What do you dislike about Prove?** They can be a bit on the expensive side but you get what you pay for **What problems is Prove solving and how is that benefiting you?** Prove is helping us address our U.S. customer onboarding challenge by offering a non-doc solution. Previously, we required users to upload their IDs, which many saw as too much hassle—especially when they were out and about. Not everyone carries an ID with them, so when they were prompted to take a photo of it to get verified, they often abandoned the verification flow. As a result, we lost a lot of potential customers. Prove solved this by verifying new users using only their SSN and phone number, which made the onboarding flow seamless and significantly boosted new customer onboarding in the U.S. ### 2. Easy Onboarding, Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Chad N. | Vice President Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Prove?** I find Prove easy to use and easy to onboard, which is really important for our team. The support team is really good and stays on top of our needs, sharing updates on what they're working on. From a partnership perspective, it's been fantastic. When working with their team and their integrations, everything was easy. On the consumer side, the ease of onboarding stands out, with Prove providing a lot of prefill opportunities, which is significant for our business. Also, the initial setup was pretty easy. The API documentation was useful, and the Prove team was very helpful, making it very easy for us and our dev team. **What do you dislike about Prove?** I don't have much to say of Prove not working. Everything we've used it for seems to be providing the value we're looking for. From a consumer-facing perspective, there's always cosmetic or UX opportunities, but nothing that stands out as Prove not working. **What problems is Prove solving and how is that benefiting you?** Prove helps ensure we're speaking with the correct person who consented and helps to removes friction in our processes, making it easier for clients to complete thier auto loan refinance. ### 3. Efficient Onboarding, Needs Feature Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Tony W. **Reviewed Date:** February 13, 2026 **What do you like best about Prove?** I like how Prove efficiently identifies consumers based on their phone number and provides prefilled information to make our onboarding process as easy as possible. It reduces friction in our sign-up funnel, allowing us to onboard more customers in less time. **What do you dislike about Prove?** Sometimes we don't understand all of the product features, availability, and not at all times is that brought to our attention when there are extra services that we could be using that could improve our security posture. **What problems is Prove solving and how is that benefiting you?** Prove reduces the effort for users during sign-up by efficiently identifying consumers via phone numbers and providing prefilled information, making onboarding easy and reducing friction, allowing us to onboard more customers quickly. ### 4. Market Leader in Seamless Financial Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Michael H. **Reviewed Date:** February 04, 2026 **What do you like best about Prove?** Prove is a market leader solving a problem that the competition hasn't caught up to. I find it a huge value add to work with an innovative solution like Prove to help financial institutions onboard clients more effectively with less risk. Prove does a fantastic job supporting its partners and clients. The initial setup was very efficient. **What do you dislike about Prove?** Expanding the mobile operating network to all the mobile providers across the US. **What problems is Prove solving and how is that benefiting you?** Prove enables seamless and safe bank account openings with its IDV verification. It's a market leader helping financial institutions onboard clients more effectively and with less risk. Also, it offered a solution that other providers did not solve. ### 5. Effective Data for Fraud Prevention **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew C. **Reviewed Date:** February 04, 2026 **What do you like best about Prove?** I appreciate the data that Prove provides. It helps us manage fraud risk on applications and ties physical addresses to phone numbers, allowing us to validate addresses and issue more accounts. **What do you dislike about Prove?** I feel that there could be more information on the phone numbers. **What problems is Prove solving and how is that benefiting you?** I use Prove for phone number data to prevent ID theft and manage fraud risk. It helps tie physical addresses to phone numbers, enabling address validation and issuing more accounts. ### 6. Outstanding Support and Documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Kumail Z. | Sr Director of Fraud, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Prove?** The support staff and the documentation they provide **What do you dislike about Prove?** There could be more in-depth education about the intent of each product and some more details about how the data is obtained and used for more efficient results. **What problems is Prove solving and how is that benefiting you?** Prove helps us validate our customers identity based on their phone number. Directly helps tackle ID theft fraud. ### 7. Great experience so far **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Prove?** As someone deeply involved in fraud strategy, I appreciate how Prove's identity verification and authentication solutions go beyond static identifiers by leveraging real-time mobile signals. This approach drastically reduces false positives while enhancing user trust—a rare combination in the fraud prevention space. Their ability to provide deterministic identity signals using the mobile device as a proxy for trust is game-changing, especially in an era where synthetic identity fraud and account takeover attempts are increasing. Prove’s Trust Score and passive identity verification not only streamline the customer onboarding process but also help businesses make smarter, risk-aware decisions without sacrificing conversion rates. **What do you dislike about Prove?** One aspect I dislike about Prove is the additional cost associated with retro studies or historical data analyses. In many cases, these studies are essential for evaluating performance, tuning fraud strategies, or building a business case for continued investment. Charging separately for retro studies—especially after already paying for the core product—can feel restrictive and may discourage deeper analytical exploration or collaboration between teams. **What problems is Prove solving and how is that benefiting you?** Prove solves key challenges in identity verification and fraud prevention by leveraging mobile intelligence and real-time trust signals. This enables us to reduce synthetic and third-party fraud, minimize false positives, and streamline customer onboarding with passive, frictionless verification. As a result, we make faster, more accurate decisions while improving both fraud capture and user experience. ### 8. Strong Reach for Our USA User Base **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Prove?** Their Reach for our USA user base of users **What do you dislike about Prove?** The complexity of many APIs and many information spread **What problems is Prove solving and how is that benefiting you?** Improved onboarding data that will allow us to skip some other checks ### 9. Great partnership + cutting edge tech **Rating:** 4.5/5.0 stars **Reviewed by:** John S. | Senior Manager, Product, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Prove?** The partnership we at BetMGM have with Prove is my favorite part. They are an awesome group of people and loads of fun. On top of that, they are extremely knowledgeable about all their solutions. **What do you dislike about Prove?** Not that much... One thing on my wish list is perhaps a little more proactive with getting in front and scheduling Quarterly Business Reviews. **What problems is Prove solving and how is that benefiting you?** Customer friction and the ability to find higher risk customers right at the front door. ### 10. Prove is supporting Elo to built a great ecosystem in Brazil. **Rating:** 5.0/5.0 stars **Reviewed by:** Leandro Marcelo L. | Director of Product | Payments • Digital Security • Loyalty Platforms • Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Prove?** The solution meets the customer’s expectations **What do you dislike about Prove?** We could built more products to enhance the customer loyalty. **What problems is Prove solving and how is that benefiting you?** Sim swap ### 11. Great product/service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Prove?** Great for identity proofing employees and customers **What do you dislike about Prove?** We did not have any downsides. We implemented for a client and they love it. **What problems is Prove solving and how is that benefiting you?** Great for identity proofing employees and customers ### 12. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Prove?** I like that authentify allows you to skip filling out lengthy forms and that you can verify different businesses like websites or apps that partner with them. It feels safe and trusted **What do you dislike about Prove?** Sometimes there is limited availability with what is offered on Authentify, and there can be some tech issues sometimes. I'm usually not worried about privacy concerns but that could be something that comes up too **What problems is Prove solving and how is that benefiting you?** It allows for faster sign up, and easier verification. It helps save time and is more convenient and feels secure. It's nice to have an extra layer of security ### 13. Authentify for identity verification solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jitender A. | Software Tester, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Prove?** I love to use authentify which provides solution to organization for identity verifactions **What do you dislike about Prove?** Nothing like dislike about authentify , all are fine in this **What problems is Prove solving and how is that benefiting you?** Authentify provides advanced authentication service at higher level of security ### 14. My secure authentication experience **Rating:** 4.5/5.0 stars **Reviewed by:** Shivangi A. | Sales and Marketing Support Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Prove?** okay so first of all, as far as i know about this software. This is all related to the authentication of virtual world for example it will authenticate your data, contacts, Leads and everything so that your all data will be secure and safe. it is easy to install or implement. so many feauture you can explore. and the cutomer support that is very good. **What do you dislike about Prove?** according to me its quite expensive. other than that everything is fine. **What problems is Prove solving and how is that benefiting you?** In my business leads and data are most important factor and every company has some fear to lost their data so mine too. but this software helped us out and we secured our data and leads too. ### 15. Best way to protect and authenticate your identity **Rating:** 4.5/5.0 stars **Reviewed by:** Nathalie M. | Tax Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Prove?** Once installed, it's user friendly and the application is compatible with my smart phone. I feel like there is an added layer of protection when trying to access my private and confidential information **What do you dislike about Prove?** There isn't much I dislike, only that it renders accessing something that should be quick more involved **What problems is Prove solving and how is that benefiting you?** Authentify is helping solve fraudulent access and potential hacks into personal and sensitive data by verifying identity. As consumerism and businesses go more and more online, the risk for cybercrime increases exponentially and as a result, consumers need applications that can protect their identity ### 16. Authentify Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2024 **What do you like best about Prove?** I have using Authentify from past 2 weeks, it is very easy to use and implement. AS it provides number of features, i have use it for Risk factor authentication.The ease of integration with my codebase is very seemless. I have use it frequently. **What do you dislike about Prove?** I have seen that customer support is not good for Authentify. It can be improved. **What problems is Prove solving and how is that benefiting you?** It reduces the risk and provides the authentication for me with helps me to analyze things. ### 17. Authentify API FLOW Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Prove?** I have been using authentify on daily basis. It is easy to implement the flow of the APis and it provides number of features which i have used in my codebase.The intergration with my codebase is vary smooth. **What do you dislike about Prove?** The customer support is no so good as it very fluctuating **What problems is Prove solving and how is that benefiting you?** I have able to reduce the risk associated with the authentication. ### 18. My experience with Authentify **Rating:** 4.0/5.0 stars **Reviewed by:** Ragul U. | Frontend Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Prove?** Authentify's Multi factor authentication comes really handy while dealing with the security related tasks while developing an application that is fully focused on the users data. **What do you dislike about Prove?** There can be more improvements with the current environment we are in. Since, technology is constantly evolving, there will be lot of security related risks which Authentify has to address and provide solution. **What problems is Prove solving and how is that benefiting you?** Authentify is helping to validate the users who are logging in our application and also provides multi factor authentication with its tools for increased security. ### 19. Good Securing Information **Rating:** 5.0/5.0 stars **Reviewed by:** Paras S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Prove?** I like the company prespective to save user identity **What do you dislike about Prove?** so far everything is good, i dont have anything bad to say **What problems is Prove solving and how is that benefiting you?** They will have mfa in all my accounts and i like it ### 20. Helps identify who you are. **Rating:** 2.5/5.0 stars **Reviewed by:** Denise B. | Mortgage Loan Originator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Prove?** Identifies who you are. Helps make sure you don't get your identity stolen. **What do you dislike about Prove?** It was a lot of steps to get authenticated. **What problems is Prove solving and how is that benefiting you?** Mortgage Lending. ### 21. Prove stops fraud! **Rating:** 5.0/5.0 stars **Reviewed by:** Martin S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Prove?** Prove PRO model represents the best technology in the marketplace that can stop fraud. The concept of using phone-centric identity verification is extremely effective in fighting fraud. **What do you dislike about Prove?** The current integration of the product is too cumbersome. The. Prove the onboarding team is very knowledgeable and compensates for the lack of automation. Ideally Prove would offer a widget or self-service portal allowing its clients to onboard with ease. **What problems is Prove solving and how is that benefiting you?** Prove helps to solve all the issues when it comes to fraud. Their technology when implemented fully will stop all fraud and helps you identify the real users and their identities. ### 22. Excellent Device and Possession Device Authentication Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Prove?** Prove is excellent in minimizing spoofed applicants. With every digital application we receive, we know whether the user's telephone number is in service and if they have possession of the phone. We also receive other demographic information about the applicant that help authenticate the user. **What do you dislike about Prove?** The integration side is complex and challenging. Not only do you have to tie into their API, but you also have a text solution in place. Ensure your development team is up to the task and that you test each potential response you receive from Prove. **What problems is Prove solving and how is that benefiting you?** Prove helps minimize the number of fraudulent or spoofed applications we receive. In turn, we see few fraudulent applications and make better underwriting decisions. In short, it helps minimize losses due to fraud. ### 23. Solid service with excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Gary P. | VP, CIAM Technology Leader, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Prove?** The support is excellent, including a highly professional CSM assigned to our account. **What do you dislike about Prove?** Contract negotiations could proceed faster and more smoothly. **What problems is Prove solving and how is that benefiting you?** Prove is helping us to better know our customers and validate that phone numbers provided by our customers are actually aligned to the customers and trustable. ### 24. Enhanced customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul G. | Product Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2022 **What do you like best about Prove?** There is a clear correlation between some of the information provided to us and fraud. The parameter additionalinfo tells us that at Prove's end there is a mismatch between phone and ssn. This helps us in mitigating risk. We also use prove to auto-fill the application form, reducing the chances of manual errors by customers. **What do you dislike about Prove?** We have observed that Trust Score is sometimes very high value but the customer was a fraud case. There should me more indicators which should give us more insights on how trust scores are calculated. **Recommendations to others considering Prove:** Prove can help in mitigating the risks and auto-filling the application. So it is helpful for both customers and business. **What problems is Prove solving and how is that benefiting you?** Fraud prevention and auto-filling the application form. We sometimes also use it for deeper analysis on customer if we detect that customer may be a fraud case. ### 25. Filter out bad actors for your application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Prove?** Prove will help filter out fraudsters from your application. Using their APIs you can make sure your potential users possess the mobile device tied to the actual phone number. After this step, there are a few options. You can check how reliable the phone number is tied to that mobile device. You can also pre-fill address information and verify user-submitted data. Every situation is different, and you can configure the API to return more details on a certain step. For example, when verifying users, it may be that Prove's requirements are too strict for your app. You can have the API return more details about a rejected data set and then write custom logic to take your own action. Their API also includes sending text messages to mobile phones. We didn't have to add Twilio or another provider. **What do you dislike about Prove?** The documentation was not the greatest. When receiving the guide and example documentation it is not clear how to achieve the sample applications using the APIs provided in the example. I ended up ignoring their recommended steps, which in my opinion were not sufficient to implement our use cases. Instead, I looked through their APIs and came up with custom work to get a solution going. Luckily they linked us to a customer that was live with Prove and from their webpage I was able to figure out what a potential implementation would look like. **Recommendations to others considering Prove:** * Consider that good actors may be blocked using Prove * Get testing scenarios set up with Prove early * Custom logic may be required if default solution needs changing for your situation **What problems is Prove solving and how is that benefiting you?** We want to keep fraudsters out of our application. With Prove, this is easier. There will always be a balance of filtering out some good actors with the bad. But you can create your own custom logic to work with this. A lot of fraudsters fail our Prove verification. This helps free up our team to work on other things. The amount of fraud we have is manageable so far. ### 26. Great customer support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2022 **What do you like best about Prove?** Prove has been a reliable source of information for our fraud prevention product, helping us identify potential fraudsters ahead of time and preventing abuse of our customer's systems. The support we get from our Customer Service Manager is good, and any questions about integration is readily answered in their documentation. **What do you dislike about Prove?** The documentation is password-protected, which can make things a little inconvenient when I need to look something up quickly. The slight overlap in Trust vs Verify occasionally makes me do a double take on where I should be looking for information - better or more clear separation between the two product offerings may be helpful. **What problems is Prove solving and how is that benefiting you?** Customer onboarding is the main problem we use to solve with Prove, and Prove has reliably been able to provide us with the information we need to check and validate onboarding customers. ### 27. Excellent customer service, somewhat complicated implementation and technical flow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Prove?** The integration team was quite helpful through a very challenging integration. The customer service continues to be excellent. **What do you dislike about Prove?** The API configuration is somewhat confusing and cumbersome. In addition, understanding the flow of trust scores vs. verified is very challenging and has created issues as our team has worked to implement and augment our registration process. **What problems is Prove solving and how is that benefiting you?** We are solving mobile verification and reputation. The reason codes are quite helpful in assessing the challenges of our marketing in terms of the people we are attracting. ### 28. Prove has provided an outstanding product and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Prove?** The tools themselves are industry leading and have enabled our organization to improve authentication rates and performance over our previous provider substantially. **What do you dislike about Prove?** Have not yet identified any downsides; any issues have been resolved promptly and accurately. **Recommendations to others considering Prove:** Prove brings a wealth of experience in mobile phone authentication and applicable use cases. They have outstanding coverage in US and CN and are great partners to work with. **What problems is Prove solving and how is that benefiting you?** Solving for authentication of identity and other potential fraud risk concerns in a digital environment. We have been able to improve our authentication rates by almost 10% allowing us to book more loans and revenue. Instant lnk technology has also enabled a more customer-friendly experience vs. previous voice-based solutions. ### 29. Excellent Identity, Phone Number Verification & Authentication Products **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about Prove?** Prove's frictionless approach to new account registrations via Pre-Fill and engagement via Fonebook has provided smooth experiences and security for our users. Prove can provide the freshest phone number data on an individual via Prove's Fonebook, as well as authenticate users every time they come back with Mobile Authentication and Behavioral Biometrics **What do you dislike about Prove?** Some of Prove's products rely on third-party data such as Mobile Network Operations (MNOs) and Credit Bureaus, but their latest mobile-first products do not have this dependency and rely only on data gathered via SDK. **What problems is Prove solving and how is that benefiting you?** I am solving the problem of completing long forms for new account registrations using Pre-Fill, increasing doubling pass rates and increasing conversions. I am also saving time on contact centers by relying on Fonebook's authentication mechanisms instead of using the traditional knowledge-based questions. This saves both the user's and the agent's time. ### 30. Prove **Rating:** 4.5/5.0 stars **Reviewed by:** Omar M. | Lead Product Designer, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Prove?** Helps speed up KYC for our customers as well as prevents us to send potential failed customers through our banking KYC. **What do you dislike about Prove?** Limited customization on the design side. You are forced to use their iframe form fields. **What problems is Prove solving and how is that benefiting you?** KYC pre-screening saves us money so we don't have to send all KYC through our banking partner. ### 31. Prove is a top company poised for growth in the new Digital Age of Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Prove?** The robust array of products they offer, from Payfone Pre-fill to soft Authentication like Payfone TrustScore & others like it, to even more Friction induced Authentication products like Instant Link, are quickly in my eyes becoming staples in which the future of the digital age will require. Which makes me even happier that we have them as our partner/vendor. **What do you dislike about Prove?** Nothing comes to my mind, as from my point of view I think they are doing a fantastic job when it comes to supporting our usages, are quick/responsive with their timing, and have frequent touchpoints in which they are checking in with our usage of the products that we are using. **What problems is Prove solving and how is that benefiting you?** Our company is using Payfone Pre-Fill and other Authentication products to help drive up applications and drive down Fraud (for Authentication pieces). ### 32. Improved our user experience and increased signups by 22% **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2021 **What do you like best about Prove?** Prove Pre-fill is API-based so implementation was fast and fairly simple. We did have to do some customization, which took additional time but was worth it. Prove also had a CX consultant firm help us optimize our experience as an additional service, which was appreciated. We saw an almost immediate lift in completed registrations after implementing the Pre-fill API. Their customer support is also very good and attentive (good response time). **What do you dislike about Prove?** It seems like they are trying to keep their documentation very lean (Apple-style), which I get because it's a modern company. However, I would appreciate a little more documentation/materials. They have been rolling out more documentation and making enhancements so that's good. **What problems is Prove solving and how is that benefiting you?** The problem we had was that we saw potential users navigate to our signup form and then abandon. From our analytics, it appeared that users were abandoning due to a lengthy form and also our identity verification process. We used Prove Pre-fill to authenticate users with less steps/frustration and also auto-fill the form with verified info. Since implementing, we've seen a 22% increase in signups. ### 33. Implementation team was very responsive and gave our team solutions for our specific use case **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Prove?** the team likes having additional contact information available to them without having to do the searching themselves **What do you dislike about Prove?** The downside currently is not having the reachability score. but that is something Prove is already working on **What problems is Prove solving and how is that benefiting you?** Prove is enabling our organization to reach the 10% of patients we previously did not have phone numbers available for. ### 34. Good solid product for our security needs, good support and documentation on services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Prove?** Good support, client relations. Service is reliable and always up. **What do you dislike about Prove?** Pricing is a bit high based on our volume. **What problems is Prove solving and how is that benefiting you?** We can verify customers applying for banking services confidently using a cellphone. Prove's services allow us to minimize application time. ### 35. Unique offering for phone-based MFA **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Prove?** Prove focuses on phone-based authentication and has the best solution suite for automatically authenticating someone based on a phone number. **What do you dislike about Prove?** The pricing is unclear and is not public. **What problems is Prove solving and how is that benefiting you?** We are solving multifactor authentication for validating user identities with a phone number. ### 36. Prove Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Prove?** The ability to leverage a unique tool to drive increased patient engagement for our telephonic clinical services. **What do you dislike about Prove?** Not currently aware of anything that I dislike. **What problems is Prove solving and how is that benefiting you?** For MTM programs, a fair proportion of data we receive contains incorrect or missing phone numbers for patients. The ability to reach more patients through identifying accurate phone numbers through Prove allows our team to reach more patients to improve overall outcomes. ### 37. Best-in-class solutions for streamlining and securing digital onboarding and servicing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2021 **What do you like best about Prove?** Prove has a sophisticated solution suite allowing our enterprise to not only securitize our current processes but also has a robust product & features roadmap to keep our company's processes secure, streamlined, and future-proof **What do you dislike about Prove?** Global coverage for all products is in the works **What problems is Prove solving and how is that benefiting you?** Customer Onboarding Customer Servicing Increasing Pass Rates Reducing OPEX Reducing CX Inefficiencies Lowering Fraud ### 38. Strong MFA suite of products **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2021 **What do you like best about Prove?** Prove's strong comprehensive suite of MFA products from OTPs to Behavioral Biometrics. Choose strong Passive and Active/Dynamic authenticators. **What do you dislike about Prove?** No complaints so far, this is the best we've seen in the market. No other vendor has been able to offer us this full suite at a good cost and ease of setup. **What problems is Prove solving and how is that benefiting you?** Securing customer logins and updates with MFA. We love the strong advantage of being able to access the full range of solutions for the particular security use case. ### 39. Marketer in Healthcare **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2021 **What do you like best about Prove?** This is unique technology that adds to our competitive advantage by helping us reach more members via telephone. **What do you dislike about Prove?** I have not experienced anything to dislike. **What problems is Prove solving and how is that benefiting you?** We are able to retrieve more complete member phone numbers to help us reach members and improve outcomes. ### 40. SVP Operations - COO SRx **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Prove?** Prove is very Flexibility and collaboration **What do you dislike about Prove?** Prove is great. No dislikes i can think of. **What problems is Prove solving and how is that benefiting you?** Ability the get accurate contact information to reach out patients ### 41. Helped drive 15% increase in customer applications! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2021 **What do you like best about Prove?** Prove's Pre-fill product helped streamline our onboarding process to <1 min and this UX improvement actually increased our customer applications while decreasing fraud rates **What do you dislike about Prove?** Not applicable (N/A) we are very pleased with Prove **What problems is Prove solving and how is that benefiting you?** Customer onboarding - streamlining the application process. We've seen a 15% increase in applications while fraud rates have dramatically decreased. ### 42. Prove helped reduce our OPEX by 20%+ **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2021 **What do you like best about Prove?** Prove's Fonebook solution streamlined our customer contactability immensely, reducing reliance on human call center intervention...all while lowering our frad rates! **What do you dislike about Prove?** We'd love to see a Fonebook consortium or more turnkey way of setup **What problems is Prove solving and how is that benefiting you?** Customer servicing - we've seen 20%+ OPEX reduction in our call center ### 43. Data is totally secure! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2019 **What do you like best about Prove?** Never had any issues protecting data and the use is fairly easy. **What do you dislike about Prove?** Doesn't update security policies as frequent as one would hope. **Recommendations to others considering Prove:** Nothing to say at this time **What problems is Prove solving and how is that benefiting you?** Simple processes enabling the consumer to protect their information and or device. ## Prove Discussions - [What is Prove used for?](https://www.g2.com/discussions/what-is-prove-used-for) - [What is the best way to read Trust Score](https://www.g2.com/discussions/what-is-the-best-way-to-read-trust-score) - 1 upvote - [View Prove pricing details and edition comparison](https://www.g2.com/products/prove/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+07%3A19%3A59+-0500&secure%5Bsession_id%5D=c44155bf-ad4d-493d-a801-b7abeec1ed40&secure%5Btoken%5D=fc02ffe1c641c6242f2cc2cc8e3a6acf7705a0ae4f967defa90a60381e098704&format=llm_user) ## Prove Integrations - [Accertify](https://www.g2.com/products/accertify/reviews) - [Oscilar](https://www.g2.com/products/oscilar/reviews) - [Outseer Risk Engine](https://www.g2.com/products/outseer-risk-engine/reviews) ## Prove Features **Authentication type** - SMS-Based - Voice-Based Telephony - Biometric Factor - Mobile-Push - Risk-Based Authentication **Detection** - Bot Mitigation - Real-Time Monitoring - Alerts **Functionality** - FIDO2-compliant - Works with hardware security keys - Multiple authentication methods - Offline or no-phone solution **Functionality** - Backup **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Analysis ** - ID Analytics - Incident Reports **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Administration** - Transaction Scoring **Implementation** - Easy Setup - Mobile SDK - Web SDK **Response** - Device Tracking - Bot Mitigation **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making ## Top Prove Alternatives - [LastPass](https://www.g2.com/products/lastpass/reviews) - 4.5/5.0 (2,031 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (500 reviews) - [Signifyd](https://www.g2.com/products/signifyd/reviews) - 4.6/5.0 (331 reviews)