It's been two months since this profile received a new review

RingCaptcha Reviews & Product Details

RingCaptcha offers phone 2FA, OTP, SMS, voice API to help companies verify, engage, and retain end-users - 'Real Users, Real Contact'. With RingCaptcha, you integrate once with us and gain access to the best routes for sending OTP or SMS notifications reliably through Twilio, MessageBird, Infobip, Nexmo, etc., RingCaptcha builds additional security and reliability layer on top of all global and regional OTP & SMS providers to mitigate against fraud using machine-learning, and reliably send OTPs and SMS notifications through best routes chosen based-on real-time data, as well as auto-resend through alternative routes to further increase reliability. With our OTP & SMS marketplace, you get the best price with no provider lock-in. Best of all integration is a breeze - just cut-and-paste some code or call our single REST API endpoint.

Seller

RingCaptcha

Product Description

RingCaptcha is a simple, secure and reliable phone verification platform based on 2FA OTP through SMS, voice, missed call technology. RingCaptcha is resilient against attacks and operates reliably in all corners of the world, for people from all walks of life. The universally accessibility of the phone identity makes it mandatory for businesses that are powered by masses, such as, sharing economy, marketplace, cryptocurrency, etc.

Overview by

Accounts Ringcaptcha

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

Top-Rated Alternatives

LastPass

4.4/5

(1,912)

Vonage Communications APIs

View All Alternatives

RingCaptcha Media

RingCaptcha Demo - RingCaptcha Delivers Your OTP & SMS Notifications Through Best Route

As RingCaptcha continuously sends OTPs and SMSes through multiple providers, we continuously measure and figure out the best path for each country/carrier that you are sending OTP and SMS notifications to.

RingCaptcha Demo - Why Decide On A Provider When You Can Have Them All Through RingCaptcha

With a single integration to RingCaptcha, you gain access to all major global and regional providers. This drastically reduces any possibility of downtime, and also improves reliability as followup OTPs or SMS notifications can be sent through alternate paths

RingCaptcha Reviews (44)

G2 reviews are authentic and verified.

Here's how.

Mike O.

Small-Business (50 or fewer emp.)

3/6/2023

"Great service with excellent delivery rates"

5/5

What do you like best about RingCaptcha?

It just works like I need it to. I tried to build my own system and our delivery rates were horrible to certain places, but RingCaptcha hits nearly 100% to everywhere in the world. My only wish is that I found them sooner so I wouldn't have wasted my time trying to do it myself. Review collected by and hosted on G2.com.

What do you dislike about RingCaptcha?

So far, there isn't anything I dislike about RingCaptcha. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

4/30/2020

"Nice interface but not reliable in production"

0.5/5

What do you like best about RingCaptcha?

Looks great and works with ease when their systems are working fine. Review collected by and hosted on G2.com.

What do you dislike about RingCaptcha?

There is a constant failure in delivery of SMS. It's blamed on users not inputting their codes in the app, however my messages sent per day and confirmation rate remains pretty steady, with spikes in failures - showing downtime.

I'll get no complaints from users, then for 2-3 days my support queue will be filled with users complaining that no confirmation codes are being received. This is my main complaint. Another time they had almost 2 days of downtime where their widget didn't even show - after chasing them up, they told me they were performing maintenance - yet informed nobody via email.

The next issue is they they've double billed me multiple times. If I didn't spot it on my bank, they wouldn't have notified me as it certainly doesn't show in my balance. I'm made to reach out multiple times and chase up with with these problems - with my support messages usually left on "Read". An apology for any of the above would have been appreciated, but not being overbilled and the system just working would be better. Review collected by and hosted on G2.com.

Alphones H.

Information Technology Support Specialist

Computer Software

Mid-Market (51-1000 emp.)

8/6/2019

"Excellent client verification software. "

5/5

What do you like best about RingCaptcha?

This software is easy to use with simple dashboard, and most of all the integration process is very smooth and support services are really awesome. Whenever we sent support requirements, you resolved that promptly which is very good. Review collected by and hosted on G2.com.

What do you dislike about RingCaptcha?

The only thing I feel can be a drawback is the pricing plan which is a bit high and needs to be considered regulating for small companies. Review collected by and hosted on G2.com.

Recommendations to others considering RingCaptcha:

My experience with RingCaptcha is amazing so far. It gets our job done and I don't hesitate recommending it to other companies. It is a great software. Review collected by and hosted on G2.com.

What problems is RingCaptcha solving and how is that benefiting you?

This software system has helps our organisation to carry out functions that would have taken multiple apps to deliver. With the nature of our brand dependent on constantly keeping tabs with clients, customers and prospects, this software makes it easier and smarter to keep up with them, close deals quicker than usual, and increase our revenue. It makes our clients do their work on timely basis that as they don't have issues with the users. Review collected by and hosted on G2.com.

Norton A.

Self taught computer engineer

Small-Business (50 or fewer emp.)

3/20/2019

"Great tool for verifying users"

4.5/5

What do you like best about RingCaptcha?

We really like the way RingCaptcha works as it helps our business a lot. RingCaptcha is a unique platform to onboard users and get them instant notification about various events and actions.We are getting more verified users into our system by integrating RingCaptcha. It is very easy to integrate along side with other with system Review collected by and hosted on G2.com.

What do you dislike about RingCaptcha?

the number of of messages sent should be limited and precise Review collected by and hosted on G2.com.

Recommendations to others considering RingCaptcha:

I will advise others to use the product if not fully on trial and I know they gonna stuck to it. Review collected by and hosted on G2.com.

What problems is RingCaptcha solving and how is that benefiting you?

We were using this product to help improve customer retention by sending out text messages to our clients. It help us to tell others that we are in the system. With previous OTP it was very hard to work and integrate it along our system and database we have set up Review collected by and hosted on G2.com.

Olaide A.

Small-Business (50 or fewer emp.)

3/29/2019

"Superb Customer Service Response"

3.5/5

What do you like best about RingCaptcha?

Ringcaptcha is probably one of the best SaaS company I know what actually capitalizes on the service part of SaaS.I like how elaborate and comprehensive their responsiveness yet they manage to make it simple for us to understand and the execution was easy Review collected by and hosted on G2.com.

What do you dislike about RingCaptcha?

I guess the spam filters can be limiting but it's like a 2-edged sword. It's helps with fraudulent access and though I trust they know what they're doing. Review collected by and hosted on G2.com.

Nash Stephanie M.

Consultant - Meditation Teacher Certification

Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

3/8/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Straightforward integration process and ease of use"

5/5

What do you like best about RingCaptcha?

I like that the user/customer doesn't have to be a coding genius to be able to integrate it. That's what impressed me so much. The integration process was smooth and seamless. I hate it when I try to integrate something and have to go back and forth with customer support. This wasn't the case with Ringcaptcha. Review collected by and hosted on G2.com.

What do you dislike about RingCaptcha?

As long as it keeps serving its purpose, I really don't have problems. Review collected by and hosted on G2.com.

What problems is RingCaptcha solving and how is that benefiting you?

I've been looking for a 2FA service for one of my clients as they're based in Thailand and we didn't really have a lot of options that would make business sense cost-wise and also process-wise. I found out about Ringcaptcha when I started working with them and recommended it to my other clients. Review collected by and hosted on G2.com.

Kirsten R.

Realtor

Farming

Small-Business (50 or fewer emp.)

1/22/2019

"Excellent product, but not what we needed"

5/5

What do you like best about RingCaptcha?

The best thing that we used was the text messaging to our customers. Not everyone check their email everyday and emails tend to get lost, but most people carry their phones with them. Review collected by and hosted on G2.com.

What do you dislike about RingCaptcha?

The pricing formatting wasn't very good. It was too expensive for a small business to afford. Review collected by and hosted on G2.com.

Recommendations to others considering RingCaptcha:

Great product if you can afford to put it in your budget. There are lots of other great uses and features available, but we just didn't have a use for them at the time. It is definitely something we will try again in the future. Review collected by and hosted on G2.com.

What problems is RingCaptcha solving and how is that benefiting you?

We were using this product to help improve customer retention by sending out text messages to people in our database. It did help remind people we are here and get them to come in more often, but being a small business it just wasn't in our budget to continue. Review collected by and hosted on G2.com.

Michael W.

Founder

Mid-Market (51-1000 emp.)

6/12/2019

"Great Ease to Mult-tasking made Simple by RingCaptcha"

5/5

What do you like best about RingCaptcha?

I use it to multi task. I can go about doing different task or focusing on clients while the RingCaptcha software handles the rest. Review collected by and hosted on G2.com.

What do you dislike about RingCaptcha?

Nothing specifically. Everything has been fine since I have been using it. Review collected by and hosted on G2.com.

Jordan F.

Jordan Freeman

Mid-Market (51-1000 emp.)

7/2/2019

"The unbeatable and classic tools"

5/5

What do you like best about RingCaptcha?

Their incomparable services

Their ease of usage and their attitude towards any suspicious log in into our server Review collected by and hosted on G2.com.

What do you dislike about RingCaptcha?

Sometimes their unmeasurable SMS do disturb but they are still the bestj Review collected by and hosted on G2.com.

Oyeniran K.

Team member (Credit Control), Credit Risk Mgt Division

Banking

Small-Business (50 or fewer emp.)

3/28/2019

"Cost effective, Faster and Ease of use."

5/5

What do you like best about RingCaptcha?

The fact that it helps us reach out to our customers faster and easier via text message makes us opt for Ringcaptcha. It makes customer engagement easier, prompt and most importantly at a friendly cost. Review collected by and hosted on G2.com.

What do you dislike about RingCaptcha?

The non-toll free customer service. Calling an international number can be quite expensive especially when one has myriad and urgent issues to resolve. Review collected by and hosted on G2.com.

Response from SoonHin Khor of RingCaptcha

edit

Thank you for your feedback Oyeniran.

We understand your concerns about the expensive non-toll free customer service therefore we have live chat on our website as well. Please try it!