# Best IT Resilience Orchestration Automation (ITRO) Software for Small Business

  *By [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi)*

   Products classified in the overall IT Resilience Orchestration Automation (ITRO) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business IT Resilience Orchestration Automation (ITRO) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business IT Resilience Orchestration Automation (ITRO) category.

In addition to qualifying for inclusion in the IT Resilience Orchestration Automation (ITRO) Software category, to qualify for inclusion in the Small Business IT Resilience Orchestration Automation (ITRO) Software category, a product must have at least 10 reviews left by a reviewer from a small business.




  
## How Many IT Resilience Orchestration Automation (ITRO) Software Products Does G2 Track?
**Total Products under this Category:** 23

### Category Stats (May 2026)
- **Average Rating**: 4.15/5 (↑0.01 vs Apr 2026)
- **New Reviews This Quarter**: 3
- **Buyer Segments**: Mid-Market 57% │ Small-Business 43%
- **Top Trending Product**: Arcserve Replication and High Availability (RHA) (+0.105)
*Last updated: May 20, 2026*

  
## How Does G2 Rank IT Resilience Orchestration Automation (ITRO) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,400+ Authentic Reviews
- 23+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
  
  ## What Are the Top-Rated IT Resilience Orchestration Automation (ITRO) Software Products in 2026?
### 1. [IBM Concert platform](https://www.g2.com/products/ibm-concert-platform/reviews)
  IBM Concert® is an agentic IT Ops platform that creates an adaptable, unified operational layer across your environment. It connects signals, generates shared context, and coordinates action across teams and tools, so your entire system operates as one. With cross-domain intelligence, Concert helps you reduce risk, maintain business continuity, improve performance, and optimize cost across the stack. Powered by agentic AI, it surfaces what matters, prioritizes business impact, and orchestrates action through governed workflows. 


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 23
**How Do G2 Users Rate IBM Concert platform?**

- **Ease of Use:** 7.3/10 (Category avg: 7.8/10)
- **Quality of Support:** 7.3/10 (Category avg: 8.3/10)

**Who Is the Company Behind IBM Concert platform?**

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** https://www.ibm.com
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity (74,796 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 43% Small-Business, 35% Mid-Market


#### What Are IBM Concert platform's Pros and Cons?

**Pros:**

- Ease of Use (13 reviews)
- Insights (11 reviews)
- Automation (8 reviews)
- Easy Setup (8 reviews)
- Problem Solving (5 reviews)

**Cons:**

- Learning Difficulty (6 reviews)
- Complex Setup (4 reviews)
- Learning Curve (4 reviews)
- Integration Issues (3 reviews)
- Limited Customization (3 reviews)

### 2. [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews)
  #1 Global Leader in Data Resilience We keep businesses worldwide up and running From secure backups to intelligent data insights, Veeam Data Platform is engineered to tackle the realities of today’s threat landscape. With built-in defenses against evolving cyberattacks, cleanroom recovery validation, and a streamlined software appliance, your data stays protected, recoverable, and adaptable. Veeam delivers a simple yet powerful data resilience platform that goes beyond backup, giving businesses reliable protection, orchestrated and verifiable recovery, and frictionless operations. Organizations gain confidence knowing their data is secure, always available, and ready to restore with precision, empowering them to stay resilient no matter what comes their way.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 676
**How Do G2 Users Rate Veeam Data Platform?**

- **Ease of Use:** 9.1/10 (Category avg: 7.8/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 7.9/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.2/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.3/10)

**Who Is the Company Behind Veeam Data Platform?**

- **Seller:** [Veeam](https://www.g2.com/sellers/veeam)
- **Company Website:** https://www.veeam.com
- **Year Founded:** 2006
- **HQ Location:** Columbus, OH
- **Twitter:** @veeam (51,584 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/veeam-software/ (7,230 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** IT Manager, System Administrator
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 60% Mid-Market, 23% Small-Business


#### What Are Veeam Data Platform's Pros and Cons?

**Pros:**

- Ease of Use (114 reviews)
- Backup Solutions (110 reviews)
- Reliability (74 reviews)
- Backup Frequency (69 reviews)
- Easy Setup (63 reviews)

**Cons:**

- Backup Issues (37 reviews)
- Expensive (36 reviews)
- Licensing Issues (27 reviews)
- Complex Setup (24 reviews)
- Backup Problems (21 reviews)

### 3. [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews)
  Unitrends Data Center Backup and Recovery offers a Unified BCDR solution enabling our users to address the challenges of today with a complete, agile solution designed to backup, secure and recover all workloads. The platform encompasses protection for traditional data center infrastructure as well as cloud-based IaaS workloads, SaaS applications and the data being generated on endpoint devices such as laptops and PCs. Purposeful integrations with security tools provide end-to-end protection against cybercrime and human error, while automation and artificial intelligence is injected into the platform to simplify complex systems and provide a unified experience with visibility across a complete backup infrastructure.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 437
**How Do G2 Users Rate Unitrends Backup and Recovery?**

- **Ease of Use:** 8.5/10 (Category avg: 7.8/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 7.9/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.2/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.3/10)

**Who Is the Company Behind Unitrends Backup and Recovery?**

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** https://www.kaseya.com/
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp (17,425 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,512 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** IT Manager, Network Administrator
  - **Top Industries:** Information Technology and Services, Hospital & Health Care
  - **Company Size:** 62% Mid-Market, 27% Small-Business


#### What Are Unitrends Backup and Recovery's Pros and Cons?

**Pros:**

- Ease of Use (6 reviews)
- Reliability (6 reviews)
- Backup Solutions (5 reviews)
- Backup Frequency (4 reviews)
- Customer Support (4 reviews)

**Cons:**

- Poor Customer Support (6 reviews)
- Poor Interface Design (5 reviews)
- Backup Issues (4 reviews)
- Missing Features (3 reviews)
- Needs Improvement (3 reviews)


    ## What Is IT Resilience Orchestration Automation (ITRO) Software?
  [IT Management Software](https://www.g2.com/categories/it-management)
  ## What Software Categories Are Similar to IT Resilience Orchestration Automation (ITRO) Software?
    - [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery)
    - [Data Replication Software](https://www.g2.com/categories/data-replication)