# Best Enterprise IT Resilience Orchestration Automation (ITRO) Software

*By [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi)*


Products classified in the overall IT Resilience Orchestration Automation (ITRO) category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business IT Resilience Orchestration Automation (ITRO) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2&#39;s buying advisors to find the right solutions within the Enterprise Business IT Resilience Orchestration Automation (ITRO) category.

In addition to qualifying for inclusion in the IT Resilience Orchestration Automation (ITRO) Software category, to qualify for inclusion in the Enterprise Business IT Resilience Orchestration Automation (ITRO) Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.






## G2 Grid® for IT Resilience Orchestration Automation (ITRO) Software
![G2 Grid® for IT Resilience Orchestration Automation (ITRO) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/it-resilience-orchestration-automation-itro/grids.png?focus%5B%5D=146593&focus%5B%5D=7374&focus%5B%5D=1916&focus%5B%5D=20659&focus%5B%5D=1567)
Highlighted products: VMware Live Recovery (VLR), Veeam Data Platform, IBM Storage Protect, Zerto, and Unitrends Backup and Recovery.
Underlying data: [Grid® JSON](https://www.g2.com/categories/it-resilience-orchestration-automation-itro/grids.json?focus%5B%5D=vmware-live-recovery-vlr&amp;focus%5B%5D=veeam-data-platform&amp;focus%5B%5D=ibm-storage-protect&amp;focus%5B%5D=zerto&amp;focus%5B%5D=unitrends-backup-and-recovery&amp;segment=enterprise)


## How Many IT Resilience Orchestration Automation (ITRO) Software Products Does G2 Track?
**Total Products under this Category:** 24

### Category Stats (Jul 2026)
- **Average Rating**: 4.16/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: BMC AMI Data (+0.07%) - Among all products in this category, BMC AMI Data recorded the largest rating increase compared to last month
*Last updated: July 15, 2026*


## How Does G2 Rank IT Resilience Orchestration Automation (ITRO) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,600+ Authentic Reviews
- 24+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



---

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### Arpio

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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=1476&amp;secure%5Bchosen_at%5D=2026-07-15T22%3A27%3A05Z&amp;secure%5Bdisplayable_resource_id%5D=1476&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=1476&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=145786&amp;secure%5Bresource_id%5D=1476&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fit-resilience-orchestration-automation-itro%2Fenterprise&amp;secure%5Btoken%5D=f5ea08757c912521ba52ea52ad14b846ccee51c28d91dace1a12c2a4e00d9916&amp;secure%5Burl%5D=https%3A%2F%2Farpio.io%2Frequest-a-demo%2F&amp;secure%5Burl_type%5D=custom_url)

---

## What Are the Top-Rated IT Resilience Orchestration Automation (ITRO) Software Products in 2026?
### 1. [VMware Live Recovery (VLR)](https://www.g2.com/products/vmware-live-recovery-vlr/reviews)
Protect your data, minimize downtime and reduce costs with optimized disaster recovery (DR) that’s easily accessible on demand and delivered as a SaaS solution. VMware Live Recovery&#39;s ransomware recovery feature ensures confident ransomware recovery with a plan that rapidly restores critical apps and supports resiliency. Efficiently identify points of recovery to run rapid recovery point validations.


**Average Rating:** 4.5/5.0
**Total Reviews:** 131
**How Do G2 Users Rate VMware Live Recovery (VLR)?**

- **Ease of Use:** 8.7/10 (Category avg: 7.9/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.0/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.3/10)

**Who Is the Company Behind VMware Live Recovery (VLR)?**

- **Seller:** [Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166)
- **Year Founded:** 1991
- **HQ Location:** San Jose, CA
- **Twitter:** @broadcom (63,909 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/broadcom/ (55,094 employees on LinkedIn®)
- **Ownership:** NASDAQ: CA

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 41% Mid-Market, 40% Enterprise


#### What Are VMware Live Recovery (VLR)'s Pros and Cons?

**Pros:**

- Recovery Ease (10 reviews)
- Ease of Use (7 reviews)
- Recovery Speed (6 reviews)
- Automation (3 reviews)
- Easy Integrations (3 reviews)

**Cons:**

- Complex Setup (6 reviews)
- Licensing Issues (4 reviews)
- Expensive (3 reviews)
- Difficult Learning Process (2 reviews)
- Pricing Issues (2 reviews)


### What Do G2 Reviewers Say About VMware Live Recovery (VLR)?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of recovery** with VMware Live Recovery, enabling seamless recovery planning and testing.
- Users praise the **ease of use** of VMware Live Recovery, finding it simple to manage and configure environments.
- Users appreciate the **fast recovery speed** of VMware Live Recovery, making management and configuration effortless.
- Users value the **full automation for disaster recovery** in VMware Live Recovery, simplifying the process significantly.
- Users value the **easy integrations** of VMware Live Recovery, making implementation and management straightforward within their VMware environment.

**Cons:**

- Users find VMware Live Recovery&#39;s **complex setup** a barrier, requiring specialized knowledge and complicating deployment and operation.
- Users find the **licensing complexity** of VMware Live Recovery frustrating, especially compared to previous products.
- Users find VMware Live Recovery **expensive** , with high licensing costs limiting access for smaller organizations.
- Users find the **difficult learning process** challenging due to complexities in deployment and operation requiring specialized knowledge.
- Users find the **high licensing costs** of VMware Live Recovery challenging for small and medium-sized enterprises.

#### What Are Recent G2 Reviews of VMware Live Recovery (VLR)?

**"[Seamless VMware Disaster Recovery Automation](https://www.g2.com/survey_responses/vmware-live-recovery-vlr-review-12278584)"**

**Rating:** 5.0/5.0 stars
*— Ashish G.*

[Read full review](https://www.g2.com/survey_responses/vmware-live-recovery-vlr-review-12278584)

---

**"[Effortless Disaster Recovery, Seamless Management](https://www.g2.com/survey_responses/vmware-live-recovery-vlr-review-11594240)"**

**Rating:** 5.0/5.0 stars
*— Alberto B.*

[Read full review](https://www.g2.com/survey_responses/vmware-live-recovery-vlr-review-11594240)

---


#### What Are G2 Users Discussing About VMware Live Recovery (VLR)?

- [What is VMware Cloud Director Availability used for?](https://www.g2.com/discussions/what-is-vmware-cloud-director-availability-used-for) - 1 comment
- [What is SRM replication?](https://www.g2.com/discussions/what-is-srm-replication)
- [What is the difference between vCloud director and vCenter?](https://www.g2.com/discussions/what-is-the-difference-between-vcloud-director-and-vcenter)
- [What are the most important VMware disaster recovery virtualization technologies?](https://www.g2.com/discussions/what-are-the-most-important-vmware-disaster-recovery-virtualization-technologies)
- [What is SRM in networking?](https://www.g2.com/discussions/what-is-srm-in-networking)

### 2. [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews)
#1 Global Leader in Data Resilience We keep businesses worldwide up and running From secure backups to intelligent data insights, Veeam Data Platform is engineered to tackle the realities of today’s threat landscape. With built-in defenses against evolving cyberattacks, cleanroom recovery validation, and a streamlined software appliance, your data stays protected, recoverable, and adaptable. Veeam delivers a simple yet powerful data resilience platform that goes beyond backup, giving businesses reliable protection, orchestrated and verifiable recovery, and frictionless operations. Organizations gain confidence knowing their data is secure, always available, and ready to restore with precision, empowering them to stay resilient no matter what comes their way.


**Average Rating:** 4.6/5.0
**Total Reviews:** 682
**How Do G2 Users Rate Veeam Data Platform?**

- **Ease of Use:** 9.1/10 (Category avg: 7.9/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.0/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.3/10)

**Who Is the Company Behind Veeam Data Platform?**

- **Seller:** [Veeam](https://www.g2.com/sellers/veeam)
- **Company Website:** https://www.veeam.com
- **Year Founded:** 2006
- **HQ Location:** Kirkland, WA
- **Twitter:** @veeam (51,541 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/veeam-software/ (7,174 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Computer &amp; Network Security
- **Company Size:** 59% Mid-Market, 23% Small-Business


#### What Are Veeam Data Platform's Pros and Cons?

**Pros:**

- Ease of Use (114 reviews)
- Backup Solutions (110 reviews)
- Reliability (74 reviews)
- Backup Frequency (69 reviews)
- Easy Setup (63 reviews)

**Cons:**

- Backup Issues (37 reviews)
- Expensive (36 reviews)
- Licensing Issues (27 reviews)
- Complex Setup (24 reviews)
- Backup Problems (21 reviews)


### What Do G2 Reviewers Say About Veeam Data Platform?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of Veeam Data Platform, appreciating its simple setup and straightforward implementation.
- Users praise Veeam Data Platform for its **immutable backups and excellent customer support** , enhancing overall satisfaction and efficiency.
- Users appreciate the **dependable and adaptable reliability** of Veeam Data Platform for seamless data protection and recovery.
- Users value the **frequent backup frequency** of Veeam Data Platform for its rapid and easy recovery options.
- Users appreciate the **easy setup** of Veeam Data Platform, simplifying backup and recovery tasks effortlessly.

**Cons:**

- Users often face **backup issues** , like massive backup sizes and unclear job statuses, complicating the overall experience.
- Users feel the **pricing is too high** for Veeam Data Platform, especially compared to other alternatives.
- Users find the **licensing issues** of Veeam Data Platform problematic, especially for smaller organizations and large virtual machine setups.
- Users find the **initial setup complex** , which may overwhelm beginners and affect their experience with Veeam Data Platform.
- Users face **backup problems** with Veeam, including job failures and limitations on file retention and deduplication.

#### What Are Recent G2 Reviews of Veeam Data Platform?

**"[Rock-Solid Backups and Instant Recovery That Just Work](https://www.g2.com/survey_responses/veeam-data-platform-review-12936526)"**

**Rating:** 4.5/5.0 stars
*— Guru prasanth S.*

[Read full review](https://www.g2.com/survey_responses/veeam-data-platform-review-12936526)

---

**"[Fast, Flexible Data Protection with Near-Instant Recovery](https://www.g2.com/survey_responses/veeam-data-platform-review-12684942)"**

**Rating:** 5.0/5.0 stars
*— Aaron G.*

[Read full review](https://www.g2.com/survey_responses/veeam-data-platform-review-12684942)

---


#### What Are G2 Users Discussing About Veeam Data Platform?

- [What is new in Veeam v10?](https://www.g2.com/discussions/what-is-new-in-veeam-v10) - 1 comment
- [What is included in Veeam Availability Suite?](https://www.g2.com/discussions/what-is-included-in-veeam-availability-suite)
- [What does Veeam Software Do?](https://www.g2.com/discussions/veeam-one-what-does-veeam-software-do) - 2 comments
- [What does Veeam Software Do?](https://www.g2.com/discussions/what-does-veeam-software-do) - 4 comments
- [What is Veeam one monitor?](https://www.g2.com/discussions/what-is-veeam-one-monitor)

### 3. [IBM Storage Protect](https://www.g2.com/products/ibm-storage-protect/reviews)
IBM® Storage Protect™ can simplify data protection, whether data is hosted in physical, virtual, software-defined or cloud environments. With IBM Storage Protect, organizations can choose the right software to manage and protect their data—while also simplifying backup administration, improving efficiency, delivering scalable capacity and enabling advanced capabilities.


**Average Rating:** 4.1/5.0
**Total Reviews:** 59
**How Do G2 Users Rate IBM Storage Protect?**

- **Ease of Use:** 7.3/10 (Category avg: 7.9/10)
- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.0/10)
- **Ease of Admin:** 7.2/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.3/10)

**Who Is the Company Behind IBM Storage Protect?**

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity (74,660 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®)
- **Ownership:** SWX:IBM

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services, Hospital &amp; Health Care
- **Company Size:** 58% Enterprise, 30% Mid-Market


#### What Are IBM Storage Protect's Pros and Cons?

**Pros:**

- Reliability (2 reviews)
- App Accessibility (1 reviews)
- Backup Options (1 reviews)
- Backup Solutions (1 reviews)
- Data Recovery (1 reviews)

**Cons:**

- Compatibility Issues (1 reviews)
- Complex Setup (1 reviews)
- Difficult Learning (1 reviews)
- Difficult Setup (1 reviews)
- Inefficiency (1 reviews)


### What Do G2 Reviewers Say About IBM Storage Protect?
*AI-generated summary from verified user reviews*

**Pros:**

- Users highlight the **reliability** of IBM Storage Protect, ensuring secure data access and recovery from anywhere.
- Users find IBM Storage Protect&#39;s **app accessibility** invaluable, enabling remote access and file recovery for data security.
- Users value the **variety of backup options** in IBM Storage Protect, enhancing their resiliency and capabilities.
- Users appreciate the **data security and remote access** capabilities of IBM Storage Protect, enhancing their data management experience.
- Users value the **data recovery capabilities** of IBM Storage Protect, ensuring secure and accessible file restoration.

**Cons:**

- Users face **compatibility issues** with IBM Storage Protect due to a limited options list in the GUI.
- Users find the initial experience with IBM Storage Protect **frustrating and time-consuming** , impacting their first impressions.
- Users find the **difficult learning curve** of IBM Storage Protect frustrating and time-consuming for first-time use.
- Users find the **difficult setup** of IBM Storage Protect frustrating and time-consuming during initial use.
- Users find the initial setup of IBM Storage Protect **frustrating and time-consuming** , impacting the overall experience.

#### What Are Recent G2 Reviews of IBM Storage Protect?

**"[One stop solution for data backup and recovery.](https://www.g2.com/survey_responses/ibm-storage-protect-review-8979932)"**

**Rating:** 4.5/5.0 stars
*— Vinit G.*

[Read full review](https://www.g2.com/survey_responses/ibm-storage-protect-review-8979932)

---

**"[Ultimate solution to protect data and easy recovery](https://www.g2.com/survey_responses/ibm-storage-protect-review-9400810)"**

**Rating:** 4.5/5.0 stars
*— Kanchan K.*

[Read full review](https://www.g2.com/survey_responses/ibm-storage-protect-review-9400810)

---


#### What Are G2 Users Discussing About IBM Storage Protect?

- [What is IBM Spectrum Protect used for?](https://www.g2.com/discussions/what-is-ibm-spectrum-protect-used-for)

### 4. [Zerto](https://www.g2.com/products/zerto/reviews)
Zerto, a Hewlett Packard Enterprise company, empowers customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications. Zerto’s cloud data management and protection platform eliminates the risks and complexity of modernization and cloud adoption across private, public, and hybrid deployments. The simple, software-only platform uses continuous data protection at scale to converge disaster recovery, backup, and data mobility. Zerto is trusted by over 9,500 customers globally and is powering offerings for Microsoft Azure, IBM Cloud, AWS, Google Cloud, Oracle Cloud, and more than 350 managed service providers. Learn more at www.zerto.com


**Average Rating:** 4.7/5.0
**Total Reviews:** 69
**How Do G2 Users Rate Zerto?**

- **Ease of Use:** 9.3/10 (Category avg: 7.9/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.0/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.3/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.3/10)

**Who Is the Company Behind Zerto?**

- **Seller:** [Zerto](https://www.g2.com/sellers/zerto)
- **Year Founded:** 2009
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @Zerto (8,902 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1033481 (333 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services, Hospital &amp; Health Care
- **Company Size:** 47% Enterprise, 45% Mid-Market


#### What Are Zerto's Pros and Cons?

**Pros:**

- Disaster Recovery (1 reviews)
- Features (1 reviews)
- Replication (1 reviews)
- Reporting (1 reviews)
- Solution Completeness (1 reviews)

**Cons:**

- Data Limitations (1 reviews)
- Storage Limitations (1 reviews)


### What Do G2 Reviewers Say About Zerto?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **robust disaster recovery** capabilities of Zerto, enhancing protection for critical business applications.
- Users appreciate the **robust DR solution** for business-critical applications, highlighting the impressive simulations and reports.
- Users praise Zerto&#39;s **robust replication features** , enhancing disaster recovery for critical business applications with impressive simulations and reports.
- Users praise Zerto for its **excellent reporting capabilities** , enhancing disaster recovery for critical applications with impressive simulations.
- Users praise Zerto&#39;s **solution completeness** for robust disaster recovery and impressive simulations and reporting capabilities.

**Cons:**

- Users report **data limitations** with Zerto due to rapidly increasing storage needs from continuous replication journals.
- Users face **storage limitations** as replication journals rapidly increase, requiring more passive storage solutions.

#### What Are Recent G2 Reviews of Zerto?

**"[Near-Zero Replication and Fast Orchestration](https://www.g2.com/survey_responses/zerto-review-10338861)"**

**Rating:** 5.0/5.0 stars
*— Md. Monir H.*

[Read full review](https://www.g2.com/survey_responses/zerto-review-10338861)

---

**"[Robust DR with Amazing Simulations and Reports](https://www.g2.com/survey_responses/zerto-review-12393905)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Pharmaceuticals*

[Read full review](https://www.g2.com/survey_responses/zerto-review-12393905)

---


#### What Are G2 Users Discussing About Zerto?

- [What is Zerto used for?](https://www.g2.com/discussions/what-is-zerto-used-for)
- [How do you install zerto?](https://www.g2.com/discussions/how-do-you-install-zerto) - 1 comment
- [Does zerto support physical servers?](https://www.g2.com/discussions/does-zerto-support-physical-servers)
- [How does zerto replication work?](https://www.g2.com/discussions/how-does-zerto-replication-work)
- [What is zerto software?](https://www.g2.com/discussions/what-is-zerto-software)

### 5. [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews)
Unitrends Data Center Backup and Recovery offers a Unified BCDR solution enabling our users to address the challenges of today with a complete, agile solution designed to backup, secure and recover all workloads. The platform encompasses protection for traditional data center infrastructure as well as cloud-based IaaS workloads, SaaS applications and the data being generated on endpoint devices such as laptops and PCs. Purposeful integrations with security tools provide end-to-end protection against cybercrime and human error, while automation and artificial intelligence is injected into the platform to simplify complex systems and provide a unified experience with visibility across a complete backup infrastructure.


**Average Rating:** 4.2/5.0
**Total Reviews:** 440
**How Do G2 Users Rate Unitrends Backup and Recovery?**

- **Ease of Use:** 8.5/10 (Category avg: 7.9/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.0/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.3/10)

**Who Is the Company Behind Unitrends Backup and Recovery?**

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** https://www.kaseya.com/
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp (17,411 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,471 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** IT Manager, Network Administrator
- **Top Industries:** Information Technology and Services, Hospital &amp; Health Care
- **Company Size:** 62% Mid-Market, 27% Small-Business


#### What Are Unitrends Backup and Recovery's Pros and Cons?

**Pros:**

- Ease of Use (6 reviews)
- Reliability (6 reviews)
- Backup Solutions (5 reviews)
- Backup Frequency (4 reviews)
- Customer Support (4 reviews)

**Cons:**

- Poor Customer Support (6 reviews)
- Poor Interface Design (5 reviews)
- Backup Issues (4 reviews)
- Missing Features (3 reviews)
- Needs Improvement (3 reviews)


### What Do G2 Reviewers Say About Unitrends Backup and Recovery?
*AI-generated summary from verified user reviews*

**Pros:**

- Users commend the **ease of use** of Unitrends Backup and Recovery, enhancing their recovery experience significantly.
- Users value the **reliability** of Unitrends Backup and Recovery, with consistent performance and minimal intervention required.
- Users praise the **flawless backup functionality** of Unitrends Backup, appreciating its comprehensive support for virtual environments.
- Users value the **frequent and reliable backups** provided by Unitrends, ensuring data protection with ease.
- Users commend the **exceptional customer support** of Unitrends Backup and Recovery, noting quick and professional assistance.

**Cons:**

- Users face **poor customer support** , with frustrating troubleshooting processes and a lack of helpful information for issues.
- Users struggle with the **poor interface design** of Unitrends Backup and Recovery, finding it unintuitive and difficult to navigate.
- Users report **backup issues** due to a confusing UI and lack of effective troubleshooting, leading to frequent complications.
- Users frequently experience **missing features** that hinder usability, requiring frequent adjustments and complicating troubleshooting processes.
- Users suggest that the **UI needs improvement** for enhanced navigation and better report customization options.

#### What Are Recent G2 Reviews of Unitrends Backup and Recovery?

**"[Unitrends Backup and Recovery](https://www.g2.com/survey_responses/unitrends-backup-and-recovery-review-12813216)"**

**Rating:** 4.0/5.0 stars
*— D S.*

[Read full review](https://www.g2.com/survey_responses/unitrends-backup-and-recovery-review-12813216)

---

**"[Reliable Backup and Recovery for Mixed Environments](https://www.g2.com/survey_responses/unitrends-backup-and-recovery-review-12847734)"**

**Rating:** 4.0/5.0 stars
*— Jonathan N.*

[Read full review](https://www.g2.com/survey_responses/unitrends-backup-and-recovery-review-12847734)

---


#### What Are G2 Users Discussing About Unitrends Backup and Recovery?

- [What does Unitrends Backup do?](https://www.g2.com/discussions/what-does-unitrends-backup-do) - 2 comments
- [What is the use of Unitrends Backup?](https://www.g2.com/discussions/what-is-the-use-of-unitrends-backup)
- [What are the 3 best Unitrends features that help combat ransomware or other malwares?](https://www.g2.com/discussions/what-are-the-3-best-unitrends-features-that-help-combat-ransomware-or-other-malwares)


## What Is IT Resilience Orchestration Automation (ITRO) Software?

[IT Management Software](https://www.g2.com/categories/it-management)

## What Software Categories Are Similar to IT Resilience Orchestration Automation (ITRO) Software?

- [Disaster Recovery as a Service (DRaaS) Solutions](https://www.g2.com/categories/disaster-recovery-as-a-service-draas)
- [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery)
- [Data Replication Software](https://www.g2.com/categories/data-replication)


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## What Are the Most Common Questions About IT Resilience Orchestration Automation (ITRO) Software?
*AI-generated · Last updated: June 15, 2026*
### What security and compliance considerations matter when deploying automation orchestration infrastructure before committing to software a multi-year
According to verified users, buyers should look for secure backup design, immutable storage, ransomware protection, audit-ready reporting, and clear recovery controls before making a long-term commitment. Reviews repeatedly highlight the value of centralized visibility, policy management, and dependable restore testing so teams can confirm systems are recoverable before an incident happens. Integration depth also matters, especially where environments span virtual, physical, cloud, or hybrid infrastructure. Reviewers also flag onboarding complexity, documentation gaps, and licensing clarity as practical evaluation points, since those issues can affect long-term adoption. In this category, strong resilience outcomes are tied to operational visibility, predictable recovery workflows, and protection against data loss, outages, and cyber threats.


### How do automation orchestration benefits support system reliability and disaster recovery planning for growing teams
G2 reviewers mention that automation orchestration helps growing teams reduce manual effort, speed up response, and improve consistency during outages or recovery events. Across recent reviews, users value faster root cause analysis, alert correlation, centralized dashboards, and guided recovery workflows that make it easier to coordinate across operations, infrastructure, and security teams. Buyers also point to better business continuity because backups, replication, failover, and restore processes become more repeatable and easier to monitor. For smaller or scaling teams, this matters because fewer people need to manage more systems without losing visibility. Reviewers also note that the tradeoff can be a learning curve during setup, especially when environments are large, hybrid, or highly customized.


### What key capabilities define resilience-focused orchestration platforms for mission-critical operations to support growing teams with
According to verified users, the most valued capabilities include fast recovery, replication, failover and failback orchestration, centralized monitoring, alert prioritization, and clear visibility across applications and infrastructure. Reviews also emphasize immutable backups, ransomware protection, recovery testing, and policy-based management as important for mission-critical operations. Teams describe strong platforms as those that unify data from different systems, simplify backup and restore administration, and help reduce downtime when incidents occur. Integration with virtualization, cloud, storage, and monitoring environments is another recurring requirement. At the same time, buyers should assess usability, reporting flexibility, and setup complexity, since reviewers often mention that advanced resilience features are powerful but may require planning, training, or deeper configuration to use effectively.


### Which best it resilience orchestration automation software products are most often used for disaster recovery and operational resilience
Based on G2 reviews, these products are commonly used for recovery and resilience workflows.

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform) — backup, recovery, and ransomware resilience.
- [VMware Live Recovery](https://www.g2.com/products/vmware-live-recovery) — orchestrated failover for VMware estates.
- [IBM Concert platform](https://www.g2.com/products/ibm-concert-platform) — risk visibility and incident prioritization.


### How does IT resilience orchestration automation integrate with VMware
G2 reviewers mention VMware as one of the most common integration points in this category. Recent reviews describe value from vSphere-native workflows, protection groups, replication setup, recovery plans, and easier management from familiar consoles. Users also call out integration with hypervisors, virtual machines, and broader backup environments as a major factor in simplifying disaster recovery operations. For buyers, the advantage is smoother failover orchestration and faster recovery across virtualized environments without relying on fragmented tooling. The tradeoff noted in reviews is that tight ecosystem alignment can limit flexibility for mixed environments, and some teams report that setup, storage configuration, or failback planning still requires careful implementation work despite otherwise strong day-to-day usability.



