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Cutover Reviews & Product Details

Cutover is the AI-powered platform for enterprise IT operations execution. Cutover’s dynamic runbooks simplify complex work, connect siloed teams, and dramatically increase visibility. Transform your IT disaster recovery, major incident management, and cloud migration to reduce risk and boost efficiency by connecting people, technology, and systems. Standardize and automate global communications to ensure the right people are engaged at the right time and stakeholders are always informed. Real-time dashboards provide an immediate view of status. The immutable, auto-generated audit trail simplifies event post-mortems, regulatory reporting, and compliance. Cutover integrates seamlessly with core tools, including ITSM (e.g. ServiceNow), BCM (e.g. Archer IRM), IaC (e.g. Ansible, Jenkins), monitoring & DevOps (e.g Amazon Cloud, Azure), and communication tools (e.g. Slack, Microsoft Teams). Cutover AI reduces manual work and transforms automated runbooks with speed and efficiency. Cutover’s AI can create runbooks from various data sources in seconds, suggest runbook improvements for greater efficiency, and generate runbook descriptions. Cutover runbooks support AI agents to autonomously carry out actions while maintaining oversight and control. Cutover is trusted by world-leading institutions, including the three largest US banks and three of the world’s five largest investment banks. Cutover Respond reduces mean time to resolution (MTTR) in major incident management with rapid mobilization, seamless visibility, automation, AI agents, and post-incident learning. How Cutover Respond compares to competitors ServiceNow Service Operations Workspace Major Incident Management module: While ServiceNow is the system of record, Cutover is the system of action. We enhance your ServiceNow investment with deep integration and orchestration of real-time incident response, bringing structure to the chaos of major incidents and driving down your MTTR. incident.io: Cutover Respond is built for regulated, large-scale application environments and contains highly customizable templates, runbooks, and workflows. The Cutover platform provides deep compliance, audit, and process orchestration. Cutover Recover for IT DR helps organizations recover their applications faster and meet recovery time objectives (RTOs) with more confidence and ensure they can achieve regulatory compliance. How Cutover Recover compares to competitors Fusion RM: Cutover is best for enterprise IT teams managing DR plans, playbooks, failover and recovery, while Fusion RM focuses on business continuity and operational risk. While Fusion provides planning and tracking, Cutover has active task management and collaboration, with a greater focus on recovery execution in a live outage. ServiceNow BCM: While ServiceNow has a focus on tracking and documenting DR plans, Cutover is built to execute DR plans under pressure via an orchestrated, live collaboration environment which automates repetitive and complex tasks. Cutover Migrate helps enterprises orchestrate large-scale and complex cloud migrations. As AWS Technology Partner, Cutover works closely with Amazon Web Services, and has achieved the AWS Migration and Modernization Competency. The Cutover Migrate solution is tightly integrated with multiple AWS services including AWS Application Migration Service, and AWS Database Migration Service. Cutover Migrate is also part of the AWS ProServe Rapid Migration offering, helping enterprises automate large-scale migrations. www.cutover.com

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Seller

Cutover

Discussions

Cutover Community

Languages Supported

English

Overview by

Eva Sulirova

Cutover Integrations

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Verified by Cutover

Cutover Media

Cutover Demo - Dynamic, automated runbooks

Cutover's automated runbooks sequence the set of tasks and dependencies to complete an operation such as a cyber/IT disaster recovery, cloud migration, release management or technology implementation. They are dynamic and can be easily changed during execution.

Clearly visualize the flow of work as a networked set of processes to identify parallel tasks and dependencies, manage the critical path, and stay on schedule.

Real-time visibility of runbook tasks enables you to monitor the status of work across your organization, identify areas that require immediate attention, and continuously improve internal processes. Easily share dashboards with external team members or stakeholders that need to view progress.

All operational tasks are automatically recorded by the Cutover platform, facilitating in-depth analysis and improvement, while also satisfying regulatory and compliance requirements with an immutable and auto-generated audit log.

Enable your DevOps teams to easily build simple or sophisticated integrations to your technology stack or use our REST APIs to to remove repetitive processes and unlock productivity across your teams. Full flexibility to build simple integrations or sophisticated workflows through a REST API or...

Cutover Demo - Post-implementation review

Get a clear picture of how your event has performed to evaluate whether objectives were met, how effectively a program was executed and future actions required to make improvements.

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Verified User in Financial Services

Mid-Market (51-1000 emp.)

8/11/2025

"Streamlined and collaborative project execution tool"

4/5

What do you like best about Cutover?

Cutover makes coordinating complex projects much easier. The live dashboards and task timelines help keep everyone on the same page, and the real-time updates mean we can adapt quickly when priorities shift. The interface is intuitive, and onboarding new team members is straightforward. I particularly like how it centralises communication and reduces the need for endless email chains. Review collected by and hosted on G2.com.

What do you dislike about Cutover?

While powerful, some customisation options feel limited — especially around reporting formats and integrations with smaller third-party tools. The mobile experience, though functional, can be a bit clunky compared to the desktop version. Also, initial setup takes some time to get just right for your workflow. Review collected by and hosted on G2.com.

What problems is Cutover solving and how is that benefiting you?

Cutover has significantly improved our ability to coordinate disaster recovery events across multiple teams and time zones. Previously, communication breakdowns and fragmented tracking slowed our response. Now, we can assign, monitor, and adjust tasks in real time, reducing downtime and ensuring stakeholders are always informed. Review collected by and hosted on G2.com.

Verified User in Consulting

Small-Business (50 or fewer emp.)

12/15/2025

"Intuitive Design and Excellent Runbook Visualization"

4.5/5

What do you like best about Cutover?

Very well designed making for easy user access and understanding, and great visualisation when presenting Runbook status to others. Review collected by and hosted on G2.com.

What do you dislike about Cutover?

Could make things easier to have an option for aligning task ID in Cutover to task ID in Excel. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

12/19/2025

"Flexible and Feature-Rich Platform for Diverse Workflows"

4.5/5

What do you like best about Cutover?

Very flexible in it's ability to support technical and business workflows, feature rich interface. Review collected by and hosted on G2.com.

What do you dislike about Cutover?

Interface can feel quite 'click heavy' and not the smoothest or most intuitive when adding in lots of manual steps. Review collected by and hosted on G2.com.

Oluwafemi A.

Cyber Security Consultant

Small-Business (50 or fewer emp.)

8/13/2025

"User friendly and Streamlined Disaster Recovery Platform"

3.5/5

What do you like best about Cutover?

Cutover has an excellent customer support service. it provides real time updates and tracking processing. it also has a clear user interface and guidance on its workflow page. Review collected by and hosted on G2.com.

What do you dislike about Cutover?

nothing major other than some modification in regards to setup for a better workflow Review collected by and hosted on G2.com.

Buddhi W.

System Engineer

Mid-Market (51-1000 emp.)

8/11/2025

"We have experienced of executing seamless transition to backup env's with minimal downtime"

4.5/5

What do you like best about Cutover?

it provides real time visibility for production technology transitions Review collected by and hosted on G2.com.

What do you dislike about Cutover?

Complex for new users. and definitly need some trainings Review collected by and hosted on G2.com.

Lakshman M.

Cloud Engineer

Mid-Market (51-1000 emp.)

10/12/2024

"Describe about Cutover"

4/5

What do you like best about Cutover?

Enhanced visibility and control

Collaboration and coordination

Automation and integration

Risk reduction Review collected by and hosted on G2.com.

What do you dislike about Cutover?

Learning curve

Cost

Integration challenges

Dependancey on runbooks Review collected by and hosted on G2.com.

Grace B.

Mid-Market (51-1000 emp.)

12/7/2023

"Essential in ensuring success/co-ordination within our project. Quick and easy platform to master."

4.5/5

What do you like best about Cutover?

It is quick and easy to pick up the skill required to efficiently and effectively nagivate Cutover. Any small queries were quickly answered/resolved by the support team. During the period I was using the paltform there were multiple updates, providing even more beneficial fixes/services, which increased the interaction between our teams and Cutover. Would highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Cutover?

We had a few technical difficulties within the platform in the first few weeks of setting it up. Some of the key functionalities that Cutover offers, that sets it apart from other platforms, weren't available to us. However, these issues were resolved relatively quickly by the Cutover team. The customer service team is very responsive. Review collected by and hosted on G2.com.

Verified User in Investment Management

Small-Business (50 or fewer emp.)

12/4/2023

"Cutover - The number one tool for runbook management"

4.5/5

What do you like best about Cutover?

I utlised Cutover at a previous company and when i then started a new role at a new company, working on the Migration Project Team, I was determined to get the application onboarded.

As expected it has proven invaluable since we acquired Cutover, using it to support many Dry Runs and Dress Rehearsals, refining each iteration as we progressed. Review collected by and hosted on G2.com.

What do you dislike about Cutover?

Certain limitations on the MI dashbaords has resulted in creating MI outside of the application which is unfortunate, With Phase 2 of the project on the horizon hopefully there will be scope to address this. Review collected by and hosted on G2.com.

Utkarsh Y.

Business Intelligence Analyst

Mid-Market (51-1000 emp.)

2/21/2023

"Cutover - Application Orchestration Review"

2.5/5

What do you like best about Cutover?

Cutover is a technology platform designed to help organizations plan, orchestrate, and manage critical events such as software releases, data center migrations. Features I personally like are - Enhanced risk management and Real-time visibility and control. Review collected by and hosted on G2.com.

What do you dislike about Cutover?

Cost: Cutover is a subscription-based platform, which means that organizations must pay a fee to use it. Depending on the size of the organization and the number of events being managed, this cost may be significant.

Integration with existing systems: Cutover may need to integrate with other systems or tools that are already in use by an organization, such as IT service management (ITSM) or project management tools. This integration may require additional setup and configuration work.

Reliance on technology: Cutover is a technology platform, and as such, organizations may be vulnerable to technology failures or interruptions. This can be mitigated with appropriate backup plans and contingencies, but it is a risk to consider. Review collected by and hosted on G2.com.

Jasbir S.

Sr Tech lead

Enterprise (> 1000 emp.)

2/12/2023

"G2 Review"

5/5

What do you like best about Cutover?

Cutover is a highly regarded platform that provides organizations with an efficient and streamlined approach to managing their critical change, incident, and problem processes. It offers a range of features that allow teams to plan, manage, and execute change management activities in a coordinated manner, ensuring minimal downtime and reducing the risk of errors. The platform is designed to be user-friendly and flexible, allowing teams to adapt it to their specific requirements and workflows. Review collected by and hosted on G2.com.

What do you dislike about Cutover?

Users have reported challenges with the platform's customization options and user interface. Some users have also expressed the need for better integration with other tools and systems. However, it is important to keep in mind that these are subjective opinions and the experience may vary depending on the individual user and their specific use case. Additionally, Cutover has a dedicated support team and a customer-focused approach, so any issues or challenges can often be resolved quickly. Review collected by and hosted on G2.com.

What problems is Cutover solving and how is that benefiting you?

Cutover is designed to solve common challenges that organizations face when managing critical change, incident, and problem processes. These processes can be complex and time-consuming, and they often involve multiple teams and stakeholders, making coordination and communication difficult. Cutover helps organizations overcome these challenges by providing a centralized platform for managing these processes, including tools for planning, execution, and reporting.

The benefits of using Cutover include:

Streamlined Processes: Cutover provides a standardized and streamlined approach to change, incident, and problem management, reducing the risk of errors and minimizing downtime.

Improved Coordination: Cutover enables teams to work together more effectively, improving communication and collaboration and reducing the risk of conflicting changes.

Increased Visibility: Cutover provides real-time updates and status information, allowing teams to stay informed and take timely and informed decisions.

Enhanced Reporting: Cutover provides a comprehensive reporting framework, including custom reports, real-time dashboards, and historic data analytics, enabling teams to track progress, identify trends, and make informed decisions.

These are just a few examples of the benefits that organizations can realize from using Cutover. By solving common challenges and improving the efficiency and effectiveness of change, incident, and problem management processes, Cutover can help organizations to reduce downtime and minimize the risk of errors, resulting in a more resilient and responsive IT environment. Review collected by and hosted on G2.com.