Best IT Asset Management Software - Page 4

How Many IT Asset Management Software Products Does G2 Track?

Total Products under this Category: 287

Category Stats (Sep 2026)

  • Average Rating: 4.51/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Flexera One (+1.21%) - Among all products in this category, Flexera One recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank IT Asset Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 22,100+ Authentic Reviews
  • 287+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for IT Asset Management Software

G2 Grid® for IT Asset Management Software plotting products by satisfaction and market presence

Highlighted products: NinjaOne, ServiceNow IT Asset Management, Deel IT, Remote Monitoring and Management, Flexera One, Tanium, Ivanti Autonomous Endpoint Management, and TeamViewer.

Underlying data: [Grid® JSON](https://www.g2.com/categories/it-asset-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=servicenow-it-asset-management&focus%5B%5D=deel-it&focus%5B%5D=remote-monitoring-and-management&focus%5B%5D=flexera-one&focus%5B%5D=tanium&focus%5B%5D=ivanti-autonomous-endpoint-management&focus%5B%5D=teamviewer)

Josys

Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has made identity the fastest-growing attack surface — and the hardest to govern. Josys discovers, governs, and secures every identity - human, machine, and AI agent - across every application in the enterprise. Built on policy-led governance, Josys lets security and IT teams define access policies once and enforce them autonomously: risk is surfaced, access is controlled, and identity threats are remediated in real time, without manual oversight. Trusted by over 1,000 organizations and MSPs worldwide, Josys turns identity from the fastest-growing attack surface into an autonomously governed advantage. For more information, visit josys.com.

Average Rating: 4.3/5.0

Total Reviews: 130

How Do G2 Users Rate Josys?

  • Ease of Use: 8.4/10 (Category avg: 8.9/10)
  • Quality of Support: 9.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Asset Policy Management: 7.5/10 (Category avg: 8.3/10)

Who Is the Company Behind Josys?

  • Seller: Josys Inc.
  • Company Website:
  • Year Founded: 2021
  • HQ Location: Tokyo, JP
  • LinkedIn® Page: www.linkedin.com
    200 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Manager, manager
  • Top Industries: Computer Software, Information Services
  • Company Size: 72% Medium, 24% Small

What Do G2 Reviewers Say About Josys?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless ease of use in Josys, streamlining IT asset and employee management effortlessly.
  • Users value the easy management of IT assets and devices, streamlining administrative tasks with integrated systems.
  • Users value the centralized management of Josys, which enhances operational efficiency and simplifies asset management significantly.
  • Users find device management efficiency significantly improved with JOSYS, allowing seamless handling of numerous devices on one screen.
  • Users value the intuitive UI and centralized device management, enhancing efficiency in managing accounts and security.
Cons
  • Users note the missing features such as limited SaaS integrations and insufficient meeting options, impacting usability.
  • Users find the insufficient information regarding device visibility limits the efficiency and understanding of Josys.
  • Users face integration issues with limited SaaS support, hoping for broader compatibility and improvements over time.
  • Users find the limited features of Josys frustrating, wishing for more options and better stability in performance.
  • Users desire more SaaS integrations with Josys, noting limited APIs and the need for manual adjustments.

What Are Recent G2 Reviews of Josys?

USU Software Asset Management

USU is a software provider headquartered in Möglingen, Germany, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organizations across North America and Europe. The company’s offerings cater to various stakeholder groups, including IT, Finance, Procurement, Customer Service, and Cloud Operations. By providing system-wide visibility and reducing costs, USU empowers organizations to effectively navigate the complexities of hybrid and multi-cloud environments. Trusted by Fortune 500 companies and recognized in multiple Gartner Market Guides, USU is dedicated to fostering partnerships that ensure customers achieve and sustain meaningful results across their entire IT landscape. The USU product suite includes: - IT Asset Management - SaaS Management - Multicloud Monitoring - FinOps - Customer Service Knowledge Management Each solution is designed to address specific challenges faced by organizations, particularly those operating in complex IT environments. This targeted approach allows USU to meet the diverse needs of its clients, ensuring that every department can benefit from enhanced visibility and control over their IT assets. IT Asset Management (ITAM) offers comprehensive visibility and control over software licensing and cloud entitlements. By combining a proven ITAM platform with certified managed services, USU delivers automation, AI-powered analytics, and expert advisory in one integrated model. This approach enables organizations to reduce software overspend by up to 30%, mitigate audit risks, and enhance negotiation outcomes, making it especially beneficial for IT departments. SaaS Management is another key offering that provides organizations with complete visibility and control over their SaaS ecosystem. This solution is tailored for IT, Finance, and Procurement teams, helping them reduce costs, improve governance, and streamline renewals. Key capabilities of the SaaS Management solution include auto-discovery of all SaaS applications, including shadow IT, monitoring usage to eliminate underused licenses, centralizing renewals and contract data, and controlling access while enforcing policies. These features collectively enable organizations to save 15-25% on SaaS spending, reduce tool sprawl, and enhance SaaS governance. The unique selling points of USU’s solutions lie in their ability to integrate advanced analytics and automation with expert advisory services. This combination not only enhances operational efficiency but also provides organizations with the insights needed to make informed decisions regarding their IT assets and SaaS applications. By addressing the specific needs of various departments and offering tailored solutions, USU stands out in the market as a reliable partner for organizations looking to optimize their IT landscape and achieve sustainable financial management.

Average Rating: 4.5/5.0

Total Reviews: 42

How Do G2 Users Rate USU Software Asset Management?

  • Ease of Use: 8.3/10 (Category avg: 8.9/10)
  • Quality of Support: 9.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.9/10 (Category avg: 8.3/10)

Who Is the Company Behind USU Software Asset Management?

  • Seller: USU
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Möglingen, Germany
  • LinkedIn® Page: www.linkedin.com
    421 employees on LinkedIn®
  • Ownership: ETR: OSP2

Who Uses This Product?

  • Top Industries: Consumer Services, Computer Software
  • Company Size: 58% Large, 35% Small

What Do G2 Reviewers Say About USU Software Asset Management?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional quality of USU Software Asset Management, noting its reliability and in-depth analysis across platforms.
  • Users value the comprehensive asset management capabilities of USU Software Asset Management for effective lifecycle management.
  • Users find the ease of use of USU Software Asset Management enhances management and reporting of assets effectively.
  • Users value the seamless integrations with RMM and cloud services, enhancing monitoring and efficiency significantly.
  • Users value the exceptional monitoring capabilities of USU Software Asset Management, appreciating its seamless integration and analysis depth.
Cons
  • Users find the initial setup complicated and require significant internal resources, affecting efficiency and support processes.
  • Users find the inadequate reporting capabilities challenging, as creating custom reports is cumbersome and time-consuming.
  • Users express concerns over integration issues with USU, highlighting the need for improvements in technical support efficiency.
  • Users feel that limited automation in USU Software Asset Management hinders efficiency in managing obsolete data cleanup.
  • Users find the limited customization in USU Software Asset Management hinders efficient reporting and creates inefficiencies in workflow.

What Are Recent G2 Reviews of USU Software Asset Management?

Workwize

Workwize is the global IT hardware lifecycle management platform, named a Representative Vendor in the 2026 Gartner® Market Guide for Hardware Asset Management Tools. Built for IT teams managing distributed and remote workforces, Workwize automates the full IT asset lifecycle. Designed for global scalability, Workwize enables IT managers to autonomously manage the entire IT asset lifecycle. Workwize provides IT managers with the tools necessary to autonomously oversee the entire lifecycle of IT assets, from procurement and deployment to retrieval and decommissioning. By integrating these functions into a single platform, Workwize enhances operational efficiency and reduces the complexity often associated with managing IT resources. Targeted primarily at IT departments and HR teams, Workwize is particularly beneficial for organizations with a global presence. With support in over 100 countries, qith 82+ HRIS integrations available, it is an ideal choice for companies with distributed teams and remote employees. The platform simplifies the management of various assets, including laptops, tech equipment, and even office furniture, ensuring that all necessary resources are readily available for your new hires. Workwize stands out in the IT asset management category by offering a holistic solution that addresses the unique challenges of managing IT resources in a global context. They are ideal for IT managers and IT directors at companies with 150+ employees operating across multiple countries, looking to replace manual spreadsheets, multiple vendors, or fragmented procurement processes with a single automated platform.

Average Rating: 4.2/5.0

Total Reviews: 20

How Do G2 Users Rate Workwize?

  • Ease of Use: 8.4/10 (Category avg: 8.9/10)
  • Quality of Support: 8.6/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Asset Policy Management: 6.3/10 (Category avg: 8.3/10)

Who Is the Company Behind Workwize?

  • Seller: Workwize
  • Company Website:
  • Year Founded: 2021
  • HQ Location: Amsterdam, North Holland, Netherlands
  • LinkedIn® Page: www.linkedin.com
    165 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 55% Medium, 27% Large

What Do G2 Reviewers Say About Workwize?

AI-generated summary from verified user reviews

Pros
  • Users highlight the seamless integrations of Workwize, significantly enhancing efficiency in managing IT and HR processes.
  • Users highlight the time-saving capabilities of Workwize, streamlining management tasks and enhancing overall efficiency.
  • Users value the seamless application integrations of Workwize, enhancing efficiency across multiple hotel locations and systems.
  • Users find Workwize to be easy to use, saving time through seamless integrations and structured management processes.
  • Users value the centralized information in Workwize, which simplifies management and streamlines processes effectively.
Cons
  • Users feel there is limited customization in reporting dashboards for multi-location operations, though updates are on the way.
  • Users experience poor customer support, with delays and unresponsive service causing significant frustration during implementation.
  • Users face difficult navigation due to long implementation times and lack of meaningful updates on their orders.
  • Users find Workwize expensive when managing multiple devices or regions, impacting overall affordability.
  • Users experience significant implementation delays and inconsistent service, especially outside the US, complicating the process.

What Are Recent G2 Reviews of Workwize?

First Plug

First Plug helps companies with remote and distributed teams purchase, deploy, and manage hardware across multiple countries, covering the entire employee lifecycle—from onboarding new hires to offboarding and device recovery. As remote work continues to scale globally, many technology companies struggle with hardware logistics, asset visibility, and operational control across regions. First Plug was built to solve that exact problem. We specialize in Latin America while operating in more than 170 countries, offering companies a reliable way to equip their teams without dealing with fragmented vendors, complex logistics, or slow, bureaucratic processes. Our service combines hands-on operational support with a centralized asset management platform. Through a single dashboard, companies can track devices, locations, assignments, and hardware status in real time. This visibility allows HR, IT, and operations teams to manage laptops and equipment more efficiently, reduce asset loss, and maintain control as their teams grow across borders. First Plug supports hardware procurement, international delivery, storage, device recovery, redeployment, and technical support—adapting each operation to the local context of every country. Instead of fixed plans, we offer flexible, usage-based services that scale with each company’s needs, ensuring cost efficiency and operational simplicity. What sets First Plug apart is our focus on personalized service. We work closely with our clients, providing direct communication, fast execution, and end-to-end responsibility for the hardware lifecycle. By combining regional expertise, global coverage, and a practical asset management platform, First Plug enables companies to scale remote teams confidently while keeping hardware operations simple, visible, and under control.

Average Rating: 4.8/5.0

Total Reviews: 17

How Do G2 Users Rate First Plug?

  • Ease of Use: 9.7/10 (Category avg: 8.9/10)
  • Quality of Support: 10.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Asset Policy Management: 10.0/10 (Category avg: 8.3/10)

Who Is the Company Behind First Plug?

Who Uses This Product?

  • Company Size: 59% Medium, 41% Small

What Are Recent G2 Reviews of First Plug?

SymphonyAI IT Service Management

SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automate 60% of service requests, achieve a 50% faster resolution, and realize a 30% savings on hardware and software costs using our ITSM platform. We are recognized as a Gartner Customers’ Choice, featured as a leader and significant player in many leading analyst reports. Leading global companies like KPMG, Toyota, Trelix, Ameritas, Hershey’s, Smart & Final, are SymphonyAI customers. SymphonyAI ITSM can generate significant cost savings and a faster time to value compared to any leading players in the market.

Average Rating: 4.6/5.0

Total Reviews: 66

How Do G2 Users Rate SymphonyAI IT Service Management?

  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Quality of Support: 8.4/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Asset Policy Management: 7.2/10 (Category avg: 8.3/10)

Who Is the Company Behind SymphonyAI IT Service Management?

  • Seller: SymphonyAI
  • Year Founded: 2017
  • HQ Location: Palo Alto, California
  • Twitter: @SymphonySummit
    470 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,087 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Automotive
  • Company Size: 68% Large, 32% Medium

What Do G2 Reviewers Say About SymphonyAI IT Service Management?

AI-generated summary from verified user reviews

Pros
  • Users find the automation of service request creation via email to be an excellent efficiency booster.
  • Users commend the automation efficiency of SymphonyAI, simplifying service request management through seamless email integration.
  • Users find configuring service requests incredibly simple, highlighting the configuration ease of SymphonyAI IT Service Management.
  • Users find SymphonyAI's customizability excellent, allowing easy configuration and automation of service requests via email.
  • Users find SymphonyAI IT Service Management to offer exceptional ease of use for service request configuration and automation.
Cons
  • Users find the complex configuration of SymphonyAI IT Service Management challenging and seek simpler backend setups.
  • Users find the complexity of backend configurations challenging and seek a more streamlined experience.
  • Users find the complex setup of SymphonyAI IT Service Management challenging and time-consuming to manage.
  • Users find the expensive subscription model and missing features like screenshots and approval mechanisms frustrating.
  • Users face challenges with filtering issues that restrict the exclusion of specific email addresses.

What Are Recent G2 Reviews of SymphonyAI IT Service Management?

What Are G2 Users Discussing About SymphonyAI IT Service Management?

GLPI

Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available

Average Rating: 4.5/5.0

Total Reviews: 40

How Do G2 Users Rate GLPI?

  • Ease of Use: 8.6/10 (Category avg: 8.9/10)
  • Quality of Support: 8.3/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Asset Policy Management: 9.3/10 (Category avg: 8.3/10)

Who Is the Company Behind GLPI?

  • Seller: TECLIB
  • Year Founded: 2015
  • HQ Location: Paris, Île-de-France
  • Twitter: @Teclib
    405 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    39 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 36% Medium, 31% Small

What Do G2 Reviewers Say About GLPI?

AI-generated summary from verified user reviews

Pros
  • Users find GLPI to be easy to use, enhancing the support experience with its clear and powerful features.
  • Users appreciate the powerful asset management features of GLPI, finding it both easy to implement and use.
  • Users commend the continuous improvement of GLPI, benefiting from powerful features and extensive plugin integration.
  • Users value the easy-to-use customer support of GLPI, appreciating its clarity and open-source nature.
  • Users value the dashboard customization in GLPI, enhancing their ability to manage tickets and information effectively.
Cons
  • Users find maintenance challenging after adjusting GLPI to their needs, complicating overall usage and updates.
  • Users feel that reporting capabilities in GLPI need significant improvement for better analysis and usability.

What Are Recent G2 Reviews of GLPI?

What Are G2 Users Discussing About GLPI?

Saner CVEM

Prevention-first Vulnerability and Exposure Management for unified visibility, prioritization, compliance, and remediation Saner Continuous Vulnerability and Exposure Management unifies asset exposure, posture anomaly detection, vulnerability assessment, compliance management, risk prioritization, patching, and endpoint actions in one dashboard. Saner CVEM is built to help teams continuously detect, assess, prioritize, and remediate vulnerabilities and other security risks from a unified console Why Choose Saner CVEM? • Unified dashboard with interactive views across visibility, detection, prioritization, and remediation for a single source of truth • Complete asset visibility across endpoint and non-endpoint devices, operating system applications, third-party applications, and lifecycle changes • Continuous risk discovery with rapid scans, daily-updated risk intelligence, and posture anomaly detection that helps surface outliers and misconfigurations faster • Context-driven prioritization with SSVC categories such as Act, Attend, Track, and Track* so teams can focus on the risks that deserve action first. • Continuous compliance management with built-in templates, customizable profiles, daily checks, and deviation tracking across common frameworks. • Integrated patching and remediation with vulnerability-to-patch mapping, automated deployment workflows, and endpoint actions from the same ecosystem. • Machine-learning-assisted analysis to identify deeper risk patterns, detect unusual posture, and support smarter remediation decisions. • Customizable, audit-ready reporting for security, IT, and compliance teams that need clearer evidence and easier tracking. • Flexible deployment on cloud or on-premises, with remediation support across Windows, Linux, macOS, and AIX environments.

Average Rating: 4.5/5.0

Total Reviews: 72

How Do G2 Users Rate Saner CVEM?

  • Ease of Use: 8.6/10 (Category avg: 8.9/10)
  • Quality of Support: 9.2/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.4/10 (Category avg: 8.3/10)

Who Is the Company Behind Saner CVEM?

  • Seller: SecPod
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Redwood City, California
  • Twitter: @secpod
    542 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    182 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 41% Small, 38% Medium

What Do G2 Reviewers Say About Saner CVEM?

AI-generated summary from verified user reviews

Pros
  • Users value the automatic security updates from Saner CVEM, ensuring timely compliance for remote workforce systems.
  • Users appreciate the advanced automation features of Saner CVEM, streamlining security patch management for remote systems.
  • Users value the seamless integrations of Saner CVEM, enhancing operational efficiency and strengthening digital security across IT processes.
  • Users value the automated compliance management of Saner CVEM, enhancing efficiency and reducing manual intervention significantly.
  • Users highlight the exceptional customer support from Saner CVEM, enhancing security and helping organizations stay protected.
Cons
  • Users often face integration issues with Saner CVEM, leading to frustrations during setup and ongoing maintenance.
  • Users note limited features in Saner CVEM, especially in multi-tenant support and integration capabilities, impacting efficiency.
  • Users experience slow performance when loading large data sets and during initial setup, affecting usability.
  • Users experience slow scanning, especially with initial dashboard load times and large data sets affecting daily checks.
  • Users find the limited cloud integration challenging, requiring workarounds and custom scripts for effective use.

What Are Recent G2 Reviews of Saner CVEM?

What Are G2 Users Discussing About Saner CVEM?

Teqtivity

Teqtivity is a cloud-based IT asset management software that helps you track your IT hardware from procurement to end of life. You don't have time to waste on a run-of-the-mill product. Our development team customizes Teqtivity to fit your specific business requirements, so you can maximize your ROI. Whether you need unique status rules, custom reports, or integrations with other business tools, our team of experts can help you get it done.

Average Rating: 4.7/5.0

Total Reviews: 11

How Do G2 Users Rate Teqtivity?

  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Quality of Support: 9.8/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Asset Policy Management: 7.5/10 (Category avg: 8.3/10)

Who Is the Company Behind Teqtivity?

  • Seller: Teqtivity Inc.
  • Year Founded: 2017
  • HQ Location: Cerritos, US
  • Twitter: @teqtivity
    63 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 55% Medium, 18% Large

What Do G2 Reviewers Say About Teqtivity?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless integration of Teqtivity with existing IT infrastructure, simplifying asset management significantly.
  • Users value the helpful customer support from Teqtivity, efficiently resolving issues and enhancing the user experience.
  • Users value the ease of use of Teqtivity, thanks to its seamless integration and automated asset management.
  • Users value the implementation ease of Teqtivity, noting its quick adaptation to company needs and responsiveness.
  • Users value the easy integrations of Teqtivity with existing IT systems, simplifying asset management significantly.
Cons
  • Users experience integration issues as the system doesn't reliably ensure proper asset assignments, requiring manual verification.

What Are Recent G2 Reviews of Teqtivity?

Device42, A Freshworks Company

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

Average Rating: 4.7/5.0

Total Reviews: 48

How Do G2 Users Rate Device42, A Freshworks Company?

  • Ease of Use: 8.8/10 (Category avg: 8.9/10)
  • Quality of Support: 9.5/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.3/10 (Category avg: 8.3/10)

Who Is the Company Behind Device42, A Freshworks Company?

  • Seller: Device42
  • Year Founded: 2010
  • HQ Location: West Haven, CO
  • Twitter: @device42
    1,688 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    72 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 44% Large, 37% Medium

What Do G2 Reviewers Say About Device42, A Freshworks Company?

AI-generated summary from verified user reviews

Pros
  • Users value the clear visibility of IT assets and dependencies that Device42 provides, enhancing tracking and troubleshooting.
  • Users highlight the ease of use of Device42, simplifying IT asset tracking and troubleshooting significantly.
  • Users value the productivity improvement offered by Device42, as it simplifies infrastructure tracking and troubleshooting.
  • Users value the advanced asset management capabilities of Device42, particularly its comprehensive hybrid IT discovery.
  • Users value the easy tracking of IT assets with Device42, simplifying infrastructure management and troubleshooting significantly.
Cons
  • Users find Device42 to have a complex setup and navigation, which can be challenging for smaller teams initially.
  • Users experience latency issues, particularly when handling large data sets or multiple requests, affecting performance.
  • Users find the learning curve steep for Device42, making setup and navigation challenging for smaller teams.
  • Users find navigation issues in Device42 challenging, particularly during initial setup for smaller teams.
  • Users experience occasional performance issues when handling large data sets or requests, impacting overall efficiency.

What Are Recent G2 Reviews of Device42, A Freshworks Company?

What Are G2 Users Discussing About Device42, A Freshworks Company?

ALVAO Asset Management

ALVAO IT Asset Management (ITAM) gives organizations full lifecycle visibility and control of IT hardware and software, cutting down manual work with an intuitive tree-structured interface. With real‑time discovery via network monitoring systems, Agent, SNMP, Intune, and SCCM integration, it simplifies audits, optimizes licenses (including Microsoft 365), and supports compliance with Cyber Essentials, NIST, NIS2, and DORA. A visual CMDB maps dependencies for faster incident resolution and change planning, helping IT teams stay efficient, compliant, and cost-effective. For more information visit www.alvao.com

Average Rating: 4.7/5.0

Total Reviews: 48

How Do G2 Users Rate ALVAO Asset Management?

  • Ease of Use: 8.7/10 (Category avg: 8.9/10)
  • Quality of Support: 9.5/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.8/10 (Category avg: 8.3/10)

Who Is the Company Behind ALVAO Asset Management?

  • Seller: ALVAO
  • Year Founded: 1999
  • HQ Location: Brno, CZ
  • LinkedIn® Page: www.linkedin.com
    56 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 65% Medium, 31% Large

What Do G2 Reviewers Say About ALVAO Asset Management?

AI-generated summary from verified user reviews

Pros
  • Users value the clarity and comprehensive overview provided by ALVAO Asset Management for effective asset tracking.
  • Users find ALVAO Asset Management to be easy to use, providing a smooth experience and efficient asset management.
  • Users appreciate the user-friendly interface of ALVAO Asset Management, enhancing both admin and end-user experiences.
  • Users value the automation of ALVAO Asset Management, drastically enhancing efficiency and providing reliable asset visibility.
  • Users value the flexible customizability of ALVAO Asset Management, tailoring views and attributes to meet their needs.
Cons
  • Users express concerns over missing features in ALVAO Asset Management, particularly regarding accessibility and interface design.
  • Users find the poor interface design cumbersome, making it difficult to navigate and access features efficiently.
  • Users find the lack of SSO support and overall app complexity somewhat cumbersome for access control.
  • Users find the ALVAO Asset Management app slightly cumbersome and lacking SSO support, impacting user experience.
  • Users find the app to be slightly cumbersome and note the lack of SSO support as a drawback.

What Are Recent G2 Reviews of ALVAO Asset Management?

What Are G2 Users Discussing About ALVAO Asset Management?

Vivantio

Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time. Teams use Vivantio to implement faster, standardize workflows, automate manual work, and continuously improve service performance across departments. Key capabilities include: Fast, structured implementation Flexible workflows, forms, and processes Role-based workspaces and automation Reporting and dashboards for service improvement Self-service, knowledge management, and omni-channel support Vivantio is a strong fit for organizations that need powerful service management without forcing teams into rigid, overbuilt systems.

Average Rating: 4.3/5.0

Total Reviews: 294

How Do G2 Users Rate Vivantio?

  • Ease of Use: 8.6/10 (Category avg: 8.9/10)
  • Quality of Support: 9.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Asset Policy Management: 7.9/10 (Category avg: 8.3/10)

Who Is the Company Behind Vivantio?

  • Seller: Vivantio
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • Twitter: @Vivantio
    110 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager
  • Top Industries: Information Technology and Services, Outsourcing/Offshoring
  • Company Size: 58% Medium, 28% Large

What Do G2 Reviewers Say About Vivantio?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Vivantio, benefiting from its user-friendly features and effective support systems.
  • Users value Vivantio's helpful and reliable customer support, enhancing their incident management and overall operational efficiency.
  • Users value the customizability of Vivantio, enjoying tailored dashboards and effortless integration of personal changes.
  • Users value the extensive customization options in Vivantio, enhancing workflows and improving incident management processes.
  • Users appreciate the efficiency of Vivantio, maximizing productivity and automating complex tasks seamlessly within their workflow.
Cons
  • Users report poor performance with Vivantio, especially under heavy ticket volumes and large database usage.
  • Users find the complexity of setup and customization overwhelming, particularly when managing large ticket volumes.
  • Users experience slow loading issues with Vivantio, particularly when handling large volumes of tickets and databases.
  • Users report slow performance with Vivantio, particularly when handling large volumes of tickets and complex matters.
  • Users find the learning curve steep with Vivantio, requiring time and expertise to navigate its complexities.

What Are Recent G2 Reviews of Vivantio?

What Are G2 Users Discussing About Vivantio?

ManageEngine Asset Explorer

ManageEngine Asset Explorer comprehensive ITAM solution that lets IT teams discover, track, and manage all the IT hardware and software assets in their organization.

Average Rating: 4.2/5.0

Total Reviews: 13

How Do G2 Users Rate ManageEngine Asset Explorer?

  • Ease of Use: 8.9/10 (Category avg: 8.9/10)
  • Quality of Support: 8.2/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 9.1/10)
  • Asset Policy Management: 7.9/10 (Category avg: 8.3/10)

Who Is the Company Behind ManageEngine Asset Explorer?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Company Size: 62% Medium, 38% Large

What Are Recent G2 Reviews of ManageEngine Asset Explorer?

Faddom

Faddom is an agentless Application Dependency Mapping (ADM) platform designed for complex hybrid environments. In less than 60 minutes, Faddom automatically discovers and continuously maps infrastructure, business applications, and dependencies across on-premises and cloud environments without deploying agents. By enriching infrastructure visibility with real-time business application context, organizations gain actionable insights into how their environments truly operate. Faddom eliminates the need for outdated spreadsheets, siloed visibility, and complex deployments by creating a continuously updated single source of truth for Security, Cloud, and IT teams. Organizations worldwide use Faddom to simplify change management, accelerate cloud and data center migration planning, strengthen security posture, support compliance initiatives, and improve operational resilience through accurate, real-time infrastructure visibility.

Average Rating: 4.5/5.0

Total Reviews: 108

How Do G2 Users Rate Faddom?

  • Ease of Use: 8.9/10 (Category avg: 8.9/10)
  • Quality of Support: 9.2/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Asset Policy Management: 7.5/10 (Category avg: 8.3/10)

Who Is the Company Behind Faddom?

  • Seller: Faddom
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Tel Aviv
  • Twitter: @faddommapping
    57 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    76 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 44% Large, 41% Medium

What Do G2 Reviewers Say About Faddom?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use and intuitive UI of Faddom, facilitating efficient network mapping and troubleshooting.
  • Users praise Faddom for its user-friendly interface and efficient network mapping, greatly enhancing their network management capabilities.
  • Users value the effective tracking capabilities of Faddom, aiding in network monitoring and asset management.
  • Users commend Faddom's exceptional customer support, highlighting their availability and effectiveness in assisting with onboarding and troubleshooting.
  • Users appreciate Faddom's integration options, which streamline deployment and enhance visibility across networks and systems.
Cons
  • Users note a learning difficulty with Faddom's terminology and features, requiring time and effort to master.
  • Users find the limited features of Faddom restrict usability, particularly in complex environments requiring deeper customization.
  • Many users find Faddom's pricing challenging, especially for smaller organizations with limited budgets and growing needs.
  • Users face integration issues with Faddom, as it lacks native remediation and struggles in complex environments.
  • Users face a steep learning curve with Faddom's terminology and initial setup, affecting ease of use.

What Are Recent G2 Reviews of Faddom?

What Are G2 Users Discussing About Faddom?

GroWrk

Established in 2019, GroWrk specializes in providing comprehensive end-to-end IT equipment solutions tailored for distributed teams across more than 150 countries. Our innovative platform streamlines the entire process of device procurement, deployment, retrieval, and support, enabling companies to manage their global IT inventory from a single, user-friendly dashboard. This efficient approach ensures prompt and effective employee onboarding and equipment management, regardless of location.

Average Rating: 4.4/5.0

Total Reviews: 36

How Do G2 Users Rate GroWrk?

  • Ease of Use: 8.9/10 (Category avg: 8.9/10)
  • Quality of Support: 9.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.2/10 (Category avg: 8.3/10)

Who Is the Company Behind GroWrk?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 72% Medium, 11% Small

What Do G2 Reviewers Say About GroWrk?

AI-generated summary from verified user reviews

Pros
  • Users rave about GroWrk's fantastic customer support, highlighting its effectiveness in addressing various needs seamlessly.
  • Users value the ease of use of GroWrk, enjoying its streamlined processes for managing devices across multiple locations.
  • Users value the centralized device management of GroWrk, enhancing convenience for international device retrieval and inventory management.
  • Users commend GroWrk for its excellent product quality, facilitating efficient inventory management and customer support globally.
  • Users value the effortless management GroWrk provides for IT asset lifecycles across multiple countries.
Cons
  • Users experience frustrating delays in the retrieval process and shipping times, impacting their overall efficiency.
  • Users find GroWrk to be substantially more expensive than alternative options, affecting overall cost-effectiveness.
  • Users feel there is significant improvement needed in inventory flow, account management, and reporting features.
  • Users feel that GroWrk lacks essential AI features, particularly for global address filling and inventory management integration.
  • Users frequently experience poor customer support, leading to delays and miscommunication during their purchasing process.

What Are Recent G2 Reviews of GroWrk?

LogMeIn Central

LogMeIn Central is a remote monitoring and management (RMM) platform for IT teams and managed service providers. It enables remote access, endpoint monitoring, patch management, task automation, and reporting from a centralized dashboard. The platform supports Windows and Mac environments and includes antivirus management powered by Bitdefender.

Average Rating: 4.2/5.0

Total Reviews: 203

How Do G2 Users Rate LogMeIn Central?

  • Ease of Use: 8.8/10 (Category avg: 8.9/10)
  • Quality of Support: 8.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.1/10)
  • Asset Policy Management: 7.7/10 (Category avg: 8.3/10)

Who Is the Company Behind LogMeIn Central?

  • Seller: GoTo
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • Twitter: @goto
    41,211 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    993 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Network Administrator
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 51% Small, 38% Medium

What Are Recent G2 Reviews of LogMeIn Central?

Tian Lin
TL
Researched and written by Tian Lin
Updated October 3, 2024