--- title: USU Software Asset Management Reviews meta\_title: 'USU Software Asset Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 43 reviews by the users' company size, role or industry to find out how USU Software Asset Management works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 43 scale: '5' date\_modified: '2026-08-26' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # USU Software Asset Management Reviews & Product Details Visit Website USU is a software provider headquartered in Möglingen, Germany, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organizations across North America and Europe. The company’s offerings cater to various stakeholder groups, including IT, Finance, Procurement, Customer Service, and Cloud Operations. By providing system-wide visibility and reducing costs, USU empowers organizations to effectively navigate the complexities of hybrid and multi-cloud environments. Trusted by Fortune 500 companies and recognized in multiple Gartner Market Guides, USU is dedicated to fostering partnerships that ensure customers achieve and sustain meaningful results across their entire IT landscape. The USU product suite includes: - IT Asset Management - SaaS Management - Multicloud Monitoring - FinOps - Customer Service Knowledge Management Each solution is designed to address specific challenges faced by organizations, particularly those operating in complex IT environments. This targeted approach allows USU to meet the diverse needs of its clients, ensuring that every department can benefit from enhanced visibility and control over their IT assets. IT Asset Management (ITAM) offers comprehensive visibility and control over software licensing and cloud entitlements. By combining a proven ITAM platform with certified managed services, USU delivers automation, AI-powered analytics, and expert advisory in one integrated model. This approach enables organizations to reduce software overspend by up to 30%, mitigate audit risks, and enhance negotiation outcomes, making it especially beneficial for IT departments. SaaS Management is another key offering that provides organizations with complete visibility and control over their SaaS ecosystem. This solution is tailored for IT, Finance, and Procurement teams, helping them reduce costs, improve governance, and streamline renewals. Key capabilities of the SaaS Management solution include auto-discovery of all SaaS applications, including shadow IT, monitoring usage to eliminate underused licenses, centralizing renewals and contract data, and controlling access while enforcing policies. These features collectively enable organizations to save 15-25% on SaaS spending, reduce tool sprawl, and enhance SaaS governance. The unique selling points of USU’s solutions lie in their ability to integrate advanced analytics and automation with expert advisory services. This combination not only enhances operational efficiency but also provides organizations with the insights needed to make informed decisions regarding their IT assets and SaaS applications. By addressing the specific needs of various departments and offering tailored solutions, USU stands out in the market as a reliable partner for organizations looking to optimize their IT landscape and achieve sustainable financial management. * * * Product Website USU Software Asset Management Seller [USU](https://www.g2.com/sellers/usu) Discussions [USU Software Asset Management Community](https://www.g2.com/products/usu-software-asset-management/discuss) Languages Supported German, English, French, Italian Solution Type All-in-One Overview by Lisa Leidl-Hawrylow Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/usu-software-asset-management/pricing) SH Sergio H. Principal Consultant Mid-Market (51-1000 emp.) 1/13/2026 "Exceptional Analysis and Customization, Exceeds Expectations" 5/5 What do you like best about USU Software Asset Management? The depth and reliability of its analysis truly stand out, making this a product of exceptional quality. It is capable of processing and analyzing data thoroughly, and the tools provided for data ingestion are outstanding. I also value its responsiveness and flexibility, as it enables the creation of customized views tailored to specific requirements. Review collected by and hosted on G2.com. What do you dislike about USU Software Asset Management? So far, I haven't found anything to dislike. Everything has worked as expected, and I haven't encountered any problems. Honestly, I have no complaints about the product. Review collected by and hosted on G2.com. What problems is USU Software Asset Management solving and how is that benefiting you? This tool has provided me with clear information about implementations and has become an essential resource for management. I find it extremely helpful when handling customer data, as it saves me a significant amount of time. Additionally, it has automated several analysis tasks, making my workflow much more efficient. Review collected by and hosted on G2.com. Show More Response from Jillian Bamforth of USU Software Asset Management [Editedit](https://www.g2.com/survey_responses/usu-software-asset-management-review-12209169/official_response/edit) Thank you for your glowing review! We're thrilled to hear that USU has exceeded your expectations with its exceptional analysis capabilities and customization options. We're delighted that the tools for data ingestion have been outstanding and that you find the product responsive and flexible. We're glad to hear that you haven't encountered any issues with USU and that it has become an essential resource for your management tasks. It's fantastic to hear that it's saving you time and streamlining your workflow with automated analysis tasks. If you ever have any questions or need assistance with anything related to USU, please don't hesitate to reach out. We're here to help and support you every step of the way. Thank you for choosing USU! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller DS Darryl S. Associate Software Engineer Mid-Market (51-1000 emp.) 1/15/2026 "Exceptional Reliability and Deep Analysis with Seamless RMM Integration" 5/5 What do you like best about USU Software Asset Management? This monitoring platform delivers a consistent experience on both Mac and PC. The depth of its analysis, along with its overall reliability, is genuinely exceptional. I also appreciate that it can integrate with my RMM and pull the data I need. Review collected by and hosted on G2.com. What do you dislike about USU Software Asset Management? With this platform, I’m able to identify and recover unused software licenses. The features are exactly what we were looking for, and it fits our needs perfectly. I honestly don’t have anything negative to say—everything has worked smoothly and without any issues. Review collected by and hosted on G2.com. What problems is USU Software Asset Management solving and how is that benefiting you? We use it to monitor the status of computers, such as malware and hard drives. We also us it to monitor backups. It is capable of thoroughly processing and analyzing data and provides clear reports on all incidents related to any problem in advance. Review collected by and hosted on G2.com. Show More Response from Jillian Bamforth of USU Software Asset Management [Editedit](https://www.g2.com/survey_responses/usu-software-asset-management-review-12220203/official_response/edit) Thank you for your glowing review! We are thrilled to hear that you are enjoying the seamless experience and deep analysis capabilities of our platform. It's fantastic to know that USU is meeting your needs perfectly and helping you monitor the status of your computers effectively. We are always here to support you, so please don't hesitate to reach out if you have any questions or need assistance. Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional service. Thank you for choosing USU! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AH Andrew H. technical Consultant Mid-Market (51-1000 emp.) 1/10/2026 "Seamless Automation and Governance for Cloud Services" 5/5 What do you like best about USU Software Asset Management? I appreciate how it brings together automation and governance. Its integration for monitoring and optimizing the use of SaaS and cloud services, like AWS and Azure, is also impressive. I have noticed significant and rapid improvements in these areas. Review collected by and hosted on G2.com. What do you dislike about USU Software Asset Management? The features have seamlessly met our requirements, working without any issues. It has been instrumental in helping us standardize and automate cloud provisioning across both hybrid and multicloud environments. Review collected by and hosted on G2.com. What problems is USU Software Asset Management solving and how is that benefiting you? Overall, this solution streamlines our operations, enhances regulatory compliance, and instills greater confidence in both the IT department and the company when it comes to managing cloud resources. It assists us in properly sizing our resources, which in turn helps to lower costs. Review collected by and hosted on G2.com. Show More Response from Jillian Bamforth of USU Software Asset Management [Editedit](https://www.g2.com/survey_responses/usu-software-asset-management-review-12198145/official_response/edit) Thank you for sharing your positive experience with USU! We are thrilled to hear that our solution has helped streamline your operations, improve regulatory compliance, and boost confidence in managing cloud resources. It's fantastic to know that our automation and governance features have been instrumental in standardizing and optimizing your use of SaaS and cloud services. If you ever have any questions or need further assistance, please don't hesitate to reach out. We are here to support you every step of the way. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ZZ Zara Z. Corporate Services Manager Small-Business (50 or fewer emp.) 12/1/2025 "Robust License Management and Seamless Cloud Optimization" 4.5/5 What do you like best about USU Software Asset Management? I am highly impressed by the robustness of this solution when it comes to managing complex licenses. Additionally, its integration for monitoring and optimizing the use of SaaS and cloud services, such as AWS and Azure, has demonstrated significant and swift improvement. This progress is essential for efficiently keeping rising costs under control in these environments. Review collected by and hosted on G2.com. What do you dislike about USU Software Asset Management? The primary issue I encounter is that the user experience (UX) is not always intuitive, since some parts of the interface could benefit from a visual refresh. Review collected by and hosted on G2.com. What problems is USU Software Asset Management solving and how is that benefiting you? One of the primary advantages is the reduction of costs by preventing unnecessary license purchases, which also helps lower the risk of audits. Furthermore, the solution offers a unified, comprehensive overview of all assets, ranging from servers to mobile devices. Review collected by and hosted on G2.com. Show More Response from Jillian Bamforth of USU Software Asset Management [Editedit](https://www.g2.com/survey_responses/usu-software-asset-management-review-12031164/official_response/edit) We're glad to hear that you are impressed with our robust license management and cloud optimization capabilities. We appreciate your feedback about the user experience and will take it into consideration for future improvements. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CL Carte L. IT Asset Manager Small-Business (50 or fewer emp.) 11/11/2025 "Unmatched License Management and Cost Savings" 4.5/5 What do you like best about USU Software Asset Management? I really appreciated how it can automatically apply usage metrics from top manufacturers to our inventory data. This feature is unmatched. I also enjoy managing remote desktop and contact center software licenses with it. USU does more than just count software licenses and installations—it also identifies underutilized licenses, allowing us to collect and reallocate them, which leads to budget savings. Review collected by and hosted on G2.com. What do you dislike about USU Software Asset Management? The initial setup was quite complicated and demanded a considerable investment of our internal resources. Review collected by and hosted on G2.com. What problems is USU Software Asset Management solving and how is that benefiting you? USU is considered the industry standard. It delivers the level of detail and algorithmic rigor that we required. Although the implementation process was complex, the platform has proven to be very useful and offers the features we needed for our Asset Management tools. Overall, our experience has been very positive. Review collected by and hosted on G2.com. Show More Response from Jillian Bamforth of USU Software Asset Management [Editedit](https://www.g2.com/survey_responses/usu-software-asset-management-review-11944723/official_response/edit) Thank you for sharing your positive experience with USU! We're thrilled to hear that our license management features have been beneficial for your inventory data and cost savings. We understand that the initial setup may have been challenging, and we appreciate your feedback. We continuously strive to improve our onboarding process to make it more user-friendly. If you have any further questions or need assistance with USU, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing USU as your industry-standard asset management solution! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AS Ahmed S. Senior consultant Small-Business (50 or fewer emp.) 8/7/2024 "It is a very detailed tool to show license compliance" 5/5 What do you like best about USU Software Asset Management? I like that I can observe the environment and perform various sandbox activities. It also has the ability to handle large volumes of data and generate reports with good product content. I also like that it has many of the features we need to get up and running right away, such as covering license types and metrics. Review collected by and hosted on G2.com. What do you dislike about USU Software Asset Management? After having seen other tools with the same purpose, I still think that USU is one of the best and I have nothing negative to say about this platform, I love working with it and everything I have been able to achieve thanks to it. Review collected by and hosted on G2.com. What problems is USU Software Asset Management solving and how is that benefiting you? The tool uses multiple data sources, one of the main reasons we chose USU is the ability to manage all our different data sources. In addition, it proved to have unique SAM capabilities and advanced features that perfectly meet the needs of the organization's structure. Review collected by and hosted on G2.com. Show More Response from Jillian Bamforth of USU Software Asset Management [Editedit](https://www.g2.com/survey_responses/usu-software-asset-management-review-9976577/official_response/edit) Thank you for your detailed feedback on USU (formerly Aspera)! We are thrilled to hear that you are enjoying the platform's observability, sandbox activities, and robust reporting capabilities. It's great to know that USU is meeting your needs by providing essential features for license compliance and handling large volumes of data effectively. We appreciate your positive comments and are delighted that USU has been instrumental in helping you achieve your goals. If you ever have any questions or need further assistance with the platform, please don't hesitate to reach out. We are here to support you every step of the way. Thank you for choosing USU! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller FD Forrest D. Tax Manager Small-Business (50 or fewer emp.) 8/21/2024 "Leading provider of software and services for IT management" 4.5/5 What do you like best about USU Software Asset Management? I like it primarily because it is feature-rich, they really put effort into taking feedback into account and improving their product. I also like that although it requires a bit of effort, it can be customized to meet the needs of most organizations and their asset management requirements. Review collected by and hosted on G2.com. What do you dislike about USU Software Asset Management? The operation of USU, since we started using this platform, has been excellent. For some of the people without IT experience, it was a little overwhelming at first, but in a short time everyone adapted perfectly. Review collected by and hosted on G2.com. What problems is USU Software Asset Management solving and how is that benefiting you? One of the main reasons we chose USU is because it gives us the ability to manage all of our different data sources in one place, without having to buy another detection tool. It has allowed our internal department to manage the platform and tailor its services to our specific needs. Review collected by and hosted on G2.com. Show More Response from Jillian Bamforth of USU Software Asset Management [Editedit](https://www.g2.com/survey_responses/usu-software-asset-management-review-10034999/official_response/edit) Thank you for sharing your positive experience with USU (formerly Aspera)! We are thrilled to hear that you appreciate our feature-rich software and our commitment to incorporating user feedback. We understand that the initial learning curve may have been overwhelming for some users, but we are glad to hear that everyone adapted quickly. It's great to know that USU has been able to help you manage all your data sources in one place and customize the platform to meet your organization's specific needs. If you ever need further assistance or have any feedback to share, please don't hesitate to reach out. We are here to support you every step of the way. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller VT Vinay T. Corporate Engineer Small-Business (50 or fewer emp.) 8/16/2024 "Excellent display of the linking status of using the device and the application" 4.5/5 What do you like best about USU Software Asset Management? I really like the Easy App Integration feature. And I love that cumbersome tasks have been automated, greatly reducing the time and effort required for manual checks. It's a great place to have a good support system and be able to respond immediately. Review collected by and hosted on G2.com. What do you dislike about USU Software Asset Management? I would like to see the sorting and filtering features be easier to use. I would also like to see better quality control because sometimes the filters don't reflect or behave differently. Review collected by and hosted on G2.com. What problems is USU Software Asset Management solving and how is that benefiting you? With formerly Aspera it is now easier to see which items are installed in which room. I find this very useful, especially the ability to delete accounts etc. From the Formerly Aspera screen. This tool allows us to identify and delete unnecessary accounts, avoid mistakes when deleting former employee accounts and ultimately reduce costs. Review collected by and hosted on G2.com. Show More Response from Jillian Bamforth of USU Software Asset Management [Editedit](https://www.g2.com/survey_responses/usu-software-asset-management-review-10016053/official_response/edit) Thank you for sharing your positive experience with our Easy App Integration feature and the automation of tasks. We appreciate your feedback on the sorting and filtering features, and we will work on making them more user-friendly. Quality control is essential to us, and we will investigate the issues you mentioned with the filters. We are glad to hear that our tool has been beneficial in helping you manage installed items and accounts effectively. If you have any more suggestions or encounter any issues, please feel free to reach out to us. We are here to support you and ensure a seamless experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller HR Hudson R. Systems Administrator Small-Business (50 or fewer emp.) 8/14/2024 "Fast and transparent update for the end user" 4.5/5 What do you like best about USU Software Asset Management? Formerly Aspera is an amazing tool which helps to discover all the attributes like servers, IP addresses and all the details related to the servers. I also like that it is used in projects during sales phases to discover the client environment for solution design. Review collected by and hosted on G2.com. What do you dislike about USU Software Asset Management? I think it would be nice to have more disk storage. Also, the price may be a bit high for some small businesses. Apart from these two comments, I have nothing else to add, the tool does its job. Review collected by and hosted on G2.com. What problems is USU Software Asset Management solving and how is that benefiting you? It is very easy to install, configure and maintain, so it is not a problem to adapt to the use of this software. It is an incredible program that allows you to know, practically in real time, the status of your company's IT assest. Review collected by and hosted on G2.com. Show More Response from Jillian Bamforth of USU Software Asset Management [Editedit](https://www.g2.com/survey_responses/usu-software-asset-management-review-10006146/official_response/edit) Thank you for sharing your positive feedback about USU (formerly Aspera)! We're thrilled to hear that you find it helpful in discovering server details and client environments. We appreciate your suggestions for more disk storage and pricing considerations for small businesses. Your input is valuable to us as we strive to improve our services. If you have any further feedback or need assistance, please feel free to reach out to us. We're here to help and ensure your experience with our tool remains positive. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AH Amelle H. Systems Administrator Small-Business (50 or fewer emp.) 8/13/2024 "Formerly Aspera is a very simple tool that provides us with all our assets in one place" 4.5/5 What do you like best about USU Software Asset Management? I like that this tool makes it easy to use and track the lifecycle of our assets. And I love that the team is always on top of new features and announcements. Formerly Aspera has been a helpful tool to ensure everything stays organized and accouted for. Review collected by and hosted on G2.com. What do you dislike about USU Software Asset Management? I sometimes find that deployment takes a bit longer to reach production. And I find that the documentation could be more accurate and up-to-date for integrations and complex workflow development. Review collected by and hosted on G2.com. What problems is USU Software Asset Management solving and how is that benefiting you? This tool is great as it is a combination of hardware and software assets. Flexibility and simplicity are key features of this tool. Designed in a way that saves time and effort, it does not require much manual work. We have been able to recognize our warehouses and assets with ease. Review collected by and hosted on G2.com. Show More Response from Jillian Bamforth of USU Software Asset Management [Editedit](https://www.g2.com/survey_responses/usu-software-asset-management-review-10001168/official_response/edit) Thank you for sharing your feedback on USU (formerly Aspera). We're thrilled to hear that you find our tool easy to use and that it helps you track the lifecycle of your assets effectively. We appreciate your suggestions regarding deployment speed and documentation accuracy, and we will definitely look into improving these areas to enhance your experience further. It's fantastic to hear that USU (formerly Aspera) has been beneficial in organizing and accounting for your assets, providing flexibility and simplicity. If you have any specific concerns or need assistance with integrations or workflows, please feel free to reach out to our support team. We're here to help and ensure you get the most out of our tool. Thank you for choosing USU! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 16 months [ View More Pricing Information ](https://www.g2.com/products/usu-software-asset-management/pricing) USU Software Asset Management Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b72a15e3a4bec3e7dc649c37c8559ab3/servicenow-software-asset-management.png "Product Avatar Image") ServiceNow Software Asset... 4.4/5(59) [ Compare Now ](https://www.g2.com/compare/servicenow-software-asset-management-vs-usu-software-asset-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1ad3ee8d1366097f20e37b4e54f060bb/flexnet-manager.jpg "Product Avatar Image") FlexNet Manager 4.1/5(78) [ Compare Now ](https://www.g2.com/compare/flexnet-manager-vs-usu-software-asset-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_986c7fb26f44ed54abe12ac843527bab/snow-commander.png "Product Avatar Image") Snow Software 4.2/5(22) [ Compare Now ](https://www.g2.com/compare/snow-commander-vs-usu-software-asset-management) ##### ##### USU Software Asset Management Features Functionality Software inventory and lifecycle management License entitlement and usage management Vendor management and compliance Risk assessment Shadow IT detection Software vulnerability assessment Redundant software functionality identification [ View More Features ](https://www.g2.com/products/usu-software-asset-management/features) ## Top-Rated Alternatives [ ![ServiceNow IT Asset Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceNow IT Asset Management") ServiceNow IT Asset Management 4.3/5(511) ](https://www.g2.com/products/servicenow-it-asset-management/reviews) [ ![Freshservice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshservice") Freshservice 4.6/5(1,351) ](https://www.g2.com/products/freshservice/reviews) [ ![SolarWinds Service Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SolarWinds Service Desk") SolarWinds Service Desk 4.3/5(786) ](https://www.g2.com/products/solarwinds-service-desk/reviews) [ View All Alternatives ](https://www.g2.com/products/usu-software-asset-management/competitors/alternatives) ##### Categories on G2 [IT Asset Management](https://www.g2.com/categories/it-asset-management)[Software Asset Management Tools](https://www.g2.com/categories/software-asset-management-tools) ##### Explore More [Which Google Workspace academic platforms have the highest user satisfaction ratings and strongest team adoption across organizations?](https://www.g2.com/discussions/which-google-workspace-academic-platforms-have-the-highest-user-satisfaction-ratings-and-strongest-team-adoption-across-organizations)[Best AI image generation platforms for creating high-converting ad creatives](https://www.g2.com/discussions/best-ai-image-generation-platforms-for-creating-high-converting-ad-creatives)[Best container monitoring solutions for hybrid cloud deployments](https://www.g2.com/discussions/best-container-monitoring-solutions-for-hybrid-cloud-deployments) [Configit vs Threekit for B2B product configuration: one is built around rules logic, the other around 3D visuals, which matters more to buyers?](https://www.g2.com/discussions/configit-vs-threekit-for-b2b-product-configuration-one-is-built-around-rules-logic-the-other-around-3d-visuals-which-matters-more-to-buyers)[What's the most trusted Policy Management software among compliance professionals and teams, based on verified user reviews?](https://www.g2.com/discussions/what-s-the-most-trusted-policy-management-software-among-compliance-professionals-and-teams-based-on-verified-user-reviews)[Pros and Cons Details](https://www.g2.com/products/usu-software-asset-management/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)