G2

osman y.

Project Manager

Small-Business (50 or fewer emp.)

11/21/2025

"Integrated and Powerful Solution in IT Asset Management"

4.5/5

What do you like best about Device42, A Freshworks Company?

Enhances IT asset management capabilities designed to provide customers with a single and integrated platform.

New features help customers reduce risks and resolve incidents faster. Review collected by and hosted on G2.com.

What do you dislike about Device42, A Freshworks Company?

It is priced separately as an add-on, not as a product. Review collected by and hosted on G2.com.

What problems is Device42, A Freshworks Company solving and how is that benefiting you?

In today’s ever-changing digital world, IT teams play a major role in delivering business value with speed and responsiveness being critical for success. Upon the integration of Freshworks and Device42 solutions, customers will be able to benefit from a unified platform that delivers enhanced ITSM (IT Service Management) and ITAM (IT Asset Management Software) capabilities including advanced asset discovery and application dependency mapping, enabling them to anticipate risks better and resolve incidents faster. Review collected by and hosted on G2.com.