What is Electronic Data Interchange (EDI) Software?

Electronic data interchange (EDI) software was created to lessen the procedural demand around industry trading processes such as shipping and mass product purchasing, purchase order (PO) generation, etc. Initially, invoices, POs, supply chain shipping information, and the like were manually generated and was time consuming to share between trading partners. EDI software is a simple and secure solution that significantly shortens the time taken in the purchasing process, as well as reduce the costs associated with manual entry using automation. It facilitates the exchange of such business documents in an electronic real-time format between trading partners and across a variety of platforms and programs. It allows automation for generating electronic documents like POs, invoices, advance ship notices (ASN), and inventory levels. Presently, EDI has expanded beyond trade. Documents and data exchanged using EDI can still be trade transactions, but now they also can involve health care data (e.g., patient electronic health records), transportation information (e.g., mass shipping data), construction workflows, and more. When selecting EDI software, it is critical to understand the format of the information that is being sent, and the format the target receiver can accept. For example, UN/EDIFACT is an international standard format and predominantly used within the U.K., but transmissions in the U.S. typically follow the ANSI ASC X12 standard. If the sender and receptor data EDI formats do not match, the information will not be received. EDI software also integrates well with other software solutions. Many EDI buyers are looking to integrate with a warehouse management system (WMS), an enterprise resource planning (ERP) system, SAP services, or other data processing systems. What Does EDI Stand For? EDI stands for electronic data interchange. However, electronic file transfer is only one of many things that this software can do. It also offers features that can help businesses by lowering costs and improving speed, accuracy, and business efficiency. EDI is used to electronically transfer business documents such as POs, supply chain invoices, shipping bills, and communicate with one another. A specified format which is known as EDI standards is set by both parties to facilitate the transmission of information. Traders use EDI to exchange financial information in electronic form. What Types of Electronic Data Interchange (EDI) Software Exist? On-premises vs. cloud-based EDI software A cloud-based solution will make important data readily available to any permitted users with an internet connection, enabling remote business partners to access data regardless of their location. Conversely, an on-premises solution will be accessible from one location or server but tends to allow more overall control and security. Some EDIs offer both cloud and on-premises options, allowing the buyer to choose their deployment preference. However, some EDIs only exist as either a cloud-based or on-premises system. An important determining factor would be to verify whether existing software easily integrates with an on-premise or cloud-based solution. Additionally, it is helpful to consider the preferences of business partners and clients. How do they prefer to access files and media? Some corporations prefer data that can be accessed through real-time, web-based services. This question also requires an organization to consider their security preferences. Although cloud solutions do have defensive security features, some companies might prefer controlled access to files, which on-premises solutions readily offer. Integration capabilities EDI software is able to integrate quickly with other tools, such as those that help manage back-end processes. After integration, processes that were once manual become automated tasks, allowing companies to shift their focus toward other important efforts. Potential buyers should consider their integration requirements and ensure the product they choose will work well with the processes they already have in place.

What are the Common Features of Electronic Data Interchange (EDI) Software?

To maximize the strategic value and return on investment (ROI) of an EDI software investment, buyers should opt for solutions that enable robust business document transfer automation, minimize manual intervention, and can smoothly and seamlessly scale as the needs grow. The following are some core features within EDI software: Data exchange: Data exchange capabilities of EDI software enable electronic document transfer between businesses and trading partners. Data mapping: EDI software can translate the data back and forth, converting internal data format into the EDI standard format. Workflow management: The workflow scheduler feature enables end-to-end automation of key EDI processes without any user intervention. Exception handling: EDI solutions detect the errors and instantly notifies and alerts the transmission issue. Communication protocols: The software supports encrypted file transfer protocols like VAN, AS2, FTP/sFTP, and HTTPS. Real-time reporting: Real-time reporting features within an EDI software provides a real-time customizable dashboard that allows users to track, monitor, and manage transactions. EDI standards: This software provides built-in support for agreed-upon EDI standards to send and receive business documents. Transfer methods: This software allows the company to exchange data directly, through a value-added network (VAN), or sometimes both. VAN is a hosted data-sharing service. Secure exchange: EDI software facilitates the safe exchange of data between endpoints since EDI transmission data should stay secure in the sharing network. Integration: The software easily integrates with different systems or software to create a smoother workflow experience. Data tracking: Data tracking feature aggregates and generates details surrounding data transmissions. Solutions will typically offer dashboards or reporting features to evaluate transactions. EDI software allows users to use this data to plan projects, map documents, and optimize transfers. EDI testing: The software creates a test environment for EDI transactions to verify them and ensure they adhere to industry compliance requirements.

What are the Benefits of Electronic Data Interchange (EDI) Software?

EDI solutions are highly efficient in business process automation, is entirely paperless, and require little to no human intervention. Deploying an EDI system not only saves time and money, but it also enables close collaboration between trading partners and helps build customer satisfaction and loyalty. Time savings: EDI changes transmission time from days to minutes so users can get more done, quicker. Additionally, improved accuracy of EDIs let teams spend less time making corrections to invoices and other pieces of data. Cost savings: Order processing can be costly. By cutting the costs associated with sending physical documentation, EDI software reduces the spending related to generating and distributing data. Efficiency and accuracy: EDI software improves the accuracy of data transmissions. Between slimmed-down processes and increased accuracy, teams will have more time for other tasks. In addition, EDI increases transparency in B2B interactions, offering greater insight into entire transactions for auditing purposes. Improved timelines: EDI solutions reduce the time taken in manually sending and receiving documents in real time. It also reduces the time taken to manually create invoices and process POs.

Electronic Data Interchange (EDI) Software | EDI and Business-System Integration

Cleo Integration Cloud

Cleo Integration Cloud is a B2B integration and EDI platform built for companies that need to automate trading partner transactions, connect ERP and supply chain systems, and manage exceptions across high-volume order to-cash and procure-to-pay workflows. Cleo helps teams automate common EDI document flows including purchase orders, acknowledgments, ASNs, invoices, shipment status updates, and other X12/EDIFACT transactions across retail, manufacturing, logistics, wholesale distribution, food and beverage, and healthcare ecosystems. The platform supports EDI, API, AS2, SFTP, MFT, and other B2B connectivity patterns so businesses can exchange data securely with customers, suppliers, carriers, marketplaces, 3PLs, and internal applications. Cleo Integration Cloud is designed for teams that need more than basic EDI compliance. It provides trading partner onboarding, EDI mapping and transformation, real-time transaction visibility, exception monitoring, AI assisted issue resolution, and flexible service models for self-service, managed service, or blended integration teams. Companies use Cleo to replace legacy EDI tools, reduce manual partner work, improve document traceability, connect ERP/TMS/WMS/eCommerce systems, and scale B2B automation as transaction volume and partner complexity grow.

Average Rating: 4.4/5.0

Total Reviews: 596

How Do G2 Users Rate Cleo Integration Cloud?

EDI Testing: 9.1/10 (Category avg: 9.0/10)
Data Exchange: 9.4/10 (Category avg: 9.3/10)
Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
Data Mapping: 9.2/10 (Category avg: 9.1/10)

Who Is the Company Behind Cleo Integration Cloud?

Seller: Cleo
Company Website:
Year Founded: 1976
HQ Location: Rockford, IL
LinkedIn® Page: www.linkedin.com
581 employees on LinkedIn®

Who Uses This Product?

Who Uses This: EDI Analyst, EDI Manager
Top Industries: Transportation/Trucking/Railroad, Logistics and Supply Chain
Company Size: 50% Medium, 29% Large

What Do G2 Reviewers Say About Cleo Integration Cloud?

AI-generated summary from verified user reviews

Pros

Users appreciate the integration capabilities of Cleo Integration Cloud, finding it easy to connect and manage EDI files.
Users value the excellent customer support of Cleo Integration Cloud, appreciating timely updates and problem-solving assistance.
Users appreciate the easy integrations of Cleo Integration Cloud, facilitating smooth connections and efficient operations in logistics.
Users value the seamless connectivity of Cleo Integration Cloud, enabling easy integration and management of multiple trading partners.
Users value the efficiency of Cleo Integration Cloud, achieving smooth integrations and high success rates in automation.

Cons

Users find the difficult learning process a challenge, requiring significant time and resources for effective integration.
Users face integration issues with Cleo Integration Cloud, noting slow updates and insufficient documentation for effective implementation.
Users find the complexity of the software leads to a steep learning curve and inadequate training resources.
Users feel the pricing is too high, leading to concerns about feasibility and costs for smaller businesses.
Users find that CIC's monitoring tools are lacking, leading to a challenging and lengthy integration process.

What Are Recent G2 Reviews of Cleo Integration Cloud?

"Clean, Easy Mapping in CIC Studio with Excellent Cleo Support"

Rating: 4.5/5.0 stars

— Verified User in Logistics and Supply Chain

Product	Best for	User Review
SPS Commerce Fulfillment EDI 4.3/5(738)	Multi-retailer EDI fulfillment with ERP integration	"Well-Designed Dashboard, Insightful Reporting, and Excellent Training"
Celigo 4.6/5(1,132)	NetSuite-native EDI and API integration automation	"Dependable Salesforce–NetSuite Backbone with Standout Cash Application Automation"
TrueCommerce EDI 4.4/5(472)	PO-to-invoice EDI automation with ERP integration	"Intuitive Interface and Fast, Efficient Order Processing"
Cleo 4.4/5(612)	Multi-partner EDI onboarding with self-service mapping	"Clean, Easy Mapping in CIC Studio with Excellent Cleo Support"
MuleSoft Anypoint Platform 4.4/5(894)	API-led EDI and enterprise system integration	"MuleSoft Anypoint Platform: Unified, Scalable API-Led Integration That Speeds Delivery"
Boomi 4.4/5(513)	Low-code B2B EDI and application integration	"Simplifies Data Integration, But Needs Better Troubleshooting"
SAP Integration Suite 4.3/5(376)	SAP-native EDI and B2B integration flows	"Very User-Friendly Tool That’s Easy to Use"
eZCom Software EDI 4.7/5(286)	Retail EDI compliance with guided trading-partner onboarding	"Versatile EDI Made Easy, Backed by Excellent Support"
IBM webMethods B2B 4.5/5(57)	Multi-standard EDI with automated partner onboarding	"Strongly recommend to use"
IBM Sterling B2B... 4.5/5(52)	Multi-format EDI translation with trading-partner onboarding	"Great swiss army knife application"

Best Electronic Data Interchange (EDI) Software with EDI and Business-System Integration Capabilities

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G2 Grid® for Electronic Data Interchange (EDI) Software

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