--- title: Adeptia Reviews meta_title: 'Adeptia Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how Adeptia works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 25 scale: '5' date_modified: '2026-11-01' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Adeptia Reviews & Product Details

Pricing

Pricing provided by Adeptia.

Basic

Starting at $60,000.00
2 Workload

Adeptia Reviews (25)

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Reviews

Adeptia Reviews (25)

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4.3
25 reviews

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CH
Cale H.
Manager - Product Management
Enterprise (> 1000 emp.)
"Orion Advisor Solutions Adeptia Review"
4.5/5
What do you like best about Adeptia?

Our use of Adeptia allows us to very quickly code/integration to a number of different vendor formats. This allows Orion to set up a data flow between Orion and a vendor within weeks, instead of relying on our development pipeline, which would typically take many months. The GUI funcationality of all of the configurations allows us to bypass a developer's time and effort, and allows employees with less technical skills to take the place of developer effort. This makes Orion more efficient, and will save Orion costs in the long term.

Orion has also been very happy with the customer support provided by Adeptia, as the support is always very timely and when we've had production incident, the Adeptia team was there to support 24/7. Review collected by and hosted on G2.com.

What do you dislike about Adeptia?

Most of our concerns are very minor, so finding something to dislike is rather difficult. If we had to find something that challenges us, its the mapping functionality in data transformation. While working in mapping, we often get errors that are hard to troubleshoot, and there are even times when we creating errors through mapping expressions that are not evident or defined by Adeptia Connect, leaving us a little lost in how to correct the error we have created. Review collected by and hosted on G2.com.

Response from Jill Ransome of Adeptia

Thank you so much for taking the time to share this updated review! We are absolutely thrilled to hear that Adeptia is helping Orion bypass long development pipelines and deploy critical vendor feeds in weeks rather than months. Empowering your non-technical team members to manage these flows while freeing up your developers for internal priorities is exactly what we design our platform to do.We are also incredibly proud of our 24/7 support team, and we will be sure to pass along your kind words to them! Knowing they’ve been there to help you resolve production incidents quickly means the world to us.

We also appreciate your candid feedback regarding the mapping expressions and data transformation troubleshooting. Our mapping tool has actually come a long way since your initial setup. We have major, AI-guided mapping enhancements coming soon that are designed specifically to make troubleshooting, data validation, and error resolution completely intuitive.Your account manager will be reaching out shortly to give you a first look at these recent mapping updates and preview the upcoming troubleshooting enhancements with you. We’d also love to gather any specific examples of the vague errors you ran into to ensure our upcoming releases address them directly.

Thank you again for your partnership and for helping us continually improve Adeptia!

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Highly Customizable Mappings and Process Flows, with Easy Logic Testing"
5/5
What do you like best about Adeptia?

Mappings and Process Flows are highly customizable. It’s easy to test logic within a mapping activity without needing to run an entire process flow. The support team is responsive and generally helpful. We also have a dedicated account manager who assists with general product questions and can help escalate support issues when needed. Review collected by and hosted on G2.com.

What do you dislike about Adeptia?

Some of our processes that handle large amounts of data can take many hours to run.

There's a bit of a learning curve to understand all the little quirks and nuances of the product. Review collected by and hosted on G2.com.

Response from Jill Ransome of Adeptia

Thank you for the thoughtful review. We really appreciate it.

Glad to hear the mapping customization and quick logic testing are paying off day to day, and that support and your account manager have been there when you needed them. Also appreciate the honesty on the learning curve and runtime on larger data volumes. I'll pass that along to our product team.

Mostly, it's great to hear the automation is giving your team real time back, especially running lean with two developers supporting multiple departments. That's exactly what we're going for. Thanks again for being a customer.

Thoms S.
TS
Thoms S.
Senior Consultant
Small-Business (50 or fewer emp.)
"Extremely Collaborative Support and a Fast, On-Time Adeptia Implementation"
5/5
What do you like best about Adeptia?

They have been extremely collaborative and supportive during our transition and in production. They finished our implementation on an extremely tight schedule. Review collected by and hosted on G2.com.

What do you dislike about Adeptia?

They could resolve issues a bit faster, but that's industry wide, not just them. Review collected by and hosted on G2.com.

Pete R.
PR
Pete R.
Senior Application Integration Manager
Small-Business (50 or fewer emp.)
"Incredibly Flexible Tool for Many Tasks"
5/5
What do you like best about Adeptia?

This tool is very flexible, and I can use it for many different tasks and purposes. Review collected by and hosted on G2.com.

What do you dislike about Adeptia?

The learning curve is steep. It’s easy to handle the basics, but it takes some time to figure out the more difficult features and workflows. Review collected by and hosted on G2.com.

Response from Jill Ransome of Adeptia

Thank you for the review. We love honest feedback. Stay tuned for improvements to the UI coming soon!

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Comprehensive Support and a Full-Featured EDI/ETL Engine with a Clear AI Roadmap"
4.5/5
What do you like best about Adeptia?

Comprehensive product support and service backed by professional services team. Extremely customer service oriented, and focused on providing support whenever unanticipated need arises. Product supports full featured EDI/ETL engine with newly added AI features with a well defined roadmap. Review collected by and hosted on G2.com.

What do you dislike about Adeptia?

1. Lack of hook functions 2. Lacks tight integration with SCM tools like Github/Git, primarily because, it lacks the ability to maintain textual code for mapping (XML Maps) and java functions that can be easily pulled up, edited, compiled, etc. 3. Lacks full featured debugging abilities esp. the ability to easily trace errors in custom implementations. Review collected by and hosted on G2.com.

Response from Jill Ransome of Adeptia

Thank you for your review. We are really glad to hear the support and services experience has been solid, and that the roadmap resonates. We hear you on the tooling gaps you called out, and it's exactly the kind of feedback that shapes what we build next. But we also want to mention that we do have Git integrations for all of our activity types but we do ask the user to modify them inside of product and then check them back into version control. Appreciate you taking the time.

Tiffany Z.
TZ
Tiffany Z.
President and Founder
Mid-Market (51-1000 emp.)
"Unmatched Versatility in Data Transformation"
5/5
What do you like best about Adeptia?

I like the usability of Adeptia Automate for the end user. Not only does it have systematic automations, but even when manual intervention is needed, the system displays information in a non-technical and user-friendly way. I find the possibilities with this system are endless, and while there are proven use cases, it's the foundation for automation through data transformation. I appreciate Adeptia's ability to adapt to upcoming needs, proving they are one of the best partners. Review collected by and hosted on G2.com.

What do you dislike about Adeptia?

n/a Review collected by and hosted on G2.com.

Response from Lauren Davis of Adeptia

Thank you so much for your feedback, Tiffany!

We put decades of industry experience and analysis into building Adeptia Automate to handle use cases exactly like yours, so we're thrilled to hear about your success firsthand. Please don't hesitate to reach out if we can be helpful as your needs evolve in the future.

Verified User in Insurance
II
Verified User in Insurance
Enterprise (> 1000 emp.)
"Empowering Citizen Integration with a Well-Designed, Comprehensive Solution"
4.5/5
What do you like best about Adeptia?

Creates the ability to enable "citizen integration", reducing skill requirements for integration staff and putting some integration capability into the hands of business folks who have the actual data context. Well designed, comprehensive solution with well documented capability and implementation approach. Review collected by and hosted on G2.com.

What do you dislike about Adeptia?

Not necessarily an issue of the platform, but because of it's flexibility there is a risk of implementing in a way that gets in the way of future use cases. Takes good forethought to ensure that you don't create technical debt while still managing ease of use for a given problem. Review collected by and hosted on G2.com.

Response from Lauren Davis of Adeptia

This is great feedback, thank you!

And your callout is a fair one. Flexibility without discipline can create downstream drag. One best practice we often share: keep each process flow focused on solving a single problem, and call one flow from another when you need to compose behavior. It's the integration equivalent of not duplicating code, and it pays dividends every time a new use case lands.

JG
Jason G.
Small-Business (50 or fewer emp.)
"Adeptia Connect Review"
4/5
What do you like best about Adeptia?

The automation it can provide. We have not run into a scenario yet where we could not achieve what we were looking to achieve. It is a solution outside of our own application that can be managed independently and provide value to our own application. Review collected by and hosted on G2.com.

What do you dislike about Adeptia?

The complexity or size of the solution that needs to be built for seemingly simple tasks Review collected by and hosted on G2.com.

Response from Jill Ransome of Adeptia

Recognizing it has been a while since you left this review, we wanted to let you know that we took it straight to heart. Our solution has evolved tremendously since this review was posted. In fact, we are about to launch Adeptia Automate version 5.3 in October. A major focus of this upcoming release is removing historical complexities by introducing streamlined, self-service automation wizards. These updates are built specifically to drastically cut down the steps and "footprint" required to build out straightforward data imports and exports.We would love to show you how far the platform has come and preview the 5.3 enhancements with your team, if you have not seen it yet. Please reach out to your account manager or contact us directly. We’d love to connect!

Verified User in Insurance
II
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Adeptia Connect"
4.5/5
What do you like best about Adeptia?

Adeptia Connect flexible deployment options which allowed me to fulfill all the security, HA and DR requirements set by the company standards. Great technical support Rich in integration methods Review collected by and hosted on G2.com.

What do you dislike about Adeptia?

There isn't anything I dislike about the platform. Review collected by and hosted on G2.com.

Response from Jill Ransome of Adeptia

Going back a bit - But we are thrilled to hear that you have found nothing to dislike about the platform and that Adeptia meets your strict enterprise standards for security, high availability (HA), and disaster recovery (DR).

Ensuring critical data transfers remain secure across all deployment options is our top priority. We are proud to share that our ongoing commitment to security has recently earned us an "A" rating on SecurityScorecard, reflecting our rigorous data protection standards and robust infrastructure.We are also glad to hear our technical support team has provided great service alongside our wide range of integration methods. Thank you for your continued partnership and trust in Adeptia to protect and power your data ecosystem!

Verified User in Financial Services
IF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Using Adeptia to address our commercial client needs"
4.5/5
What do you like best about Adeptia?

Adeptia enables to solve various needs of clients by supporting multiple file formats and integration options Review collected by and hosted on G2.com.

What do you dislike about Adeptia?

Adeptia requires good amount of technical skills to build mapping and error handling functions Review collected by and hosted on G2.com.

Response from Jill Ransome of Adeptia

Thank you so much for taking the time to share this updated review!

We are happy to hear that Adeptia is helping Orion bypass long development pipelines and deploy critical vendor feeds in weeks rather than months. Empowering your non-technical team members to manage these flows while freeing up your developers for internal priorities is exactly what we design our platform to do.We are also incredibly proud of our 24/7 support team, and we will be sure to pass along your kind words to them! Knowing they’ve been there to help you resolve production incidents quickly means the world to us.

We also appreciate your candid feedback regarding the mapping expressions and data transformation troubleshooting. Our mapping tool has actually come a long way since your initial setup. We have major, AI-guided mapping enhancements coming soon that are designed specifically to make troubleshooting, data validation, and error resolution completely intuitive.Your account manager will be reaching out shortly to give you a first look at these recent mapping updates and preview the upcoming troubleshooting enhancements with you. We’d also love to gather any specific examples of the vague errors you ran into to ensure our upcoming releases address them directly.

Thank you again for your partnership and for helping us continually improve Adeptia!

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GU
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Last activity 4 months ago

What is Adeptia Connect used for?

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Pricing Options

Pricing provided by Adeptia.

Basic

Starting at $60,000.00
2 Workload

Professional (Popular)

Starting at $90,000.00
4 Workload

Enterprise

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7 Workload
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