I find eZCom Software EDI easy to use, helpful, and fast, and the customer service is very good. I appreciate its versatility and the many options for solving EDI problems. POs are easy to put together, I can easily enter labeling information, and automatic invoicing helps speed up sending invoices to vendors. The way I navigate the system has stayed consistent for years, so I know what to expect when running EDI for labels. Customer service also made setup extremely easy; the initial setup worked just fine, and I only had to do it once. I stuck with eZCom because of its reliability and the help from customer service, and it is the best system I know among the competitors. Review collected by and hosted on G2.com.
I don’t think eZCom Software EDI is as easy to use for every user as some other systems, and sometimes the options can feel a little hidden. Once I know the system, though, it works very well. Review collected by and hosted on G2.com.
Thank you for your thoughtful review and continued trust in eZCom! We're delighted to hear that our platform's reliability, versatility, and ease of use, along with our responsive Support team, have made a positive difference in your EDI operations.
We also appreciate your feedback on navigation and are excited to share that we've recently introduced a modernized Lingo interface designed to improve the user experience. Our Support team would be happy to help you make the switch.
Thank you for your loyalty and partnership. We look forward to supporting your continued success!