G2

Verified User in Insurance

Mid-Market (51-1000 emp.)

7/9/2026

"Highly Customizable Mappings and Process Flows, with Easy Logic Testing"

5/5

What do you like best about Adeptia?

Mappings and Process Flows are highly customizable. It’s easy to test logic within a mapping activity without needing to run an entire process flow. The support team is responsive and generally helpful. We also have a dedicated account manager who assists with general product questions and can help escalate support issues when needed. Review collected by and hosted on G2.com.

What do you dislike about Adeptia?

Some of our processes that handle large amounts of data can take many hours to run.

There's a bit of a learning curve to understand all the little quirks and nuances of the product. Review collected by and hosted on G2.com.

What problems is Adeptia solving and how is that benefiting you?

Adeptia saves our Data Services department many hours of manual work every day from comparing, modifying, and creating files to uploading clean data to external systems. We're able to automate processes that were previously manual and create efficiencies, allowing for a much healthier work-life balance as our workload grows.

We only have two developers actively working in Adeptia (among other responsibilities), and multiple departments benefit from the time savings of process automation that Adeptia makes possible. Review collected by and hosted on G2.com.

Response from Jill Ransome of Adeptia

edit

Thank you for the thoughtful review. We really appreciate it.

Glad to hear the mapping customization and quick logic testing are paying off day to day, and that support and your account manager have been there when you needed them. Also appreciate the honesty on the learning curve and runtime on larger data volumes. I'll pass that along to our product team.

Mostly, it's great to hear the automation is giving your team real time back, especially running lean with two developers supporting multiple departments. That's exactly what we're going for. Thanks again for being a customer.