Our use of Adeptia allows us to very quickly code/integration to a number of different vendor formats. This allows Orion to set up a data flow between Orion and a vendor within weeks, instead of relying on our development pipeline, which would typically take many months. The GUI funcationality of all of the configurations allows us to bypass a developer's time and effort, and allows employees with less technical skills to take the place of developer effort. This makes Orion more efficient, and will save Orion costs in the long term.
Orion has also been very happy with the customer support provided by Adeptia, as the support is always very timely and when we've had production incident, the Adeptia team was there to support 24/7. Review collected by and hosted on G2.com.
Most of our concerns are very minor, so finding something to dislike is rather difficult. If we had to find something that challenges us, its the mapping functionality in data transformation. While working in mapping, we often get errors that are hard to troubleshoot, and there are even times when we creating errors through mapping expressions that are not evident or defined by Adeptia Connect, leaving us a little lost in how to correct the error we have created. Review collected by and hosted on G2.com.
Thank you so much for taking the time to share this updated review! We are absolutely thrilled to hear that Adeptia is helping Orion bypass long development pipelines and deploy critical vendor feeds in weeks rather than months. Empowering your non-technical team members to manage these flows while freeing up your developers for internal priorities is exactly what we design our platform to do.We are also incredibly proud of our 24/7 support team, and we will be sure to pass along your kind words to them! Knowing they’ve been there to help you resolve production incidents quickly means the world to us.
We also appreciate your candid feedback regarding the mapping expressions and data transformation troubleshooting. Our mapping tool has actually come a long way since your initial setup. We have major, AI-guided mapping enhancements coming soon that are designed specifically to make troubleshooting, data validation, and error resolution completely intuitive.Your account manager will be reaching out shortly to give you a first look at these recent mapping updates and preview the upcoming troubleshooting enhancements with you. We’d also love to gather any specific examples of the vague errors you ran into to ensure our upcoming releases address them directly.
Thank you again for your partnership and for helping us continually improve Adeptia!