Top Free Conversational Marketing Software - Page 6

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 676

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 85,600+ Authentic Reviews
  • 676+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Tidio, and knock-ai.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=tidio&focus%5B%5D=knock-ai-knock-ai)

Captiwate

Your best prospects are on your website right now. Are you talking to them? Most companies lose 98% of website visitors because they can't identify them or engage fast enough. Your sales team is stuck cold-calling last month's form fills while high-intent buyers are researching you today. Captiwate lets you connect with prospects at peak buying intent—while they're still on your site. Know Who's Browsing Visitor identification shows company names, contact details, and behavioral signals before prospects identify themselves. See when target accounts hit pricing pages, compare features, or return multiple times. Start Conversations in Seconds One-click video or chat connects your reps with engaged visitors instantly. No forms to kill momentum. No "schedule a demo for next week" delays. Just real conversations when interest is highest. Give Reps Full Context Every conversation starts with complete intelligence: pages viewed, time spent, previous visits, and intent signals. Your team knows exactly what to say before "hello." Measure What Matters Track revenue back to specific campaigns, channels, and touchpoints through real conversations. Prove which marketing investments drive pipeline, not just vanity metrics. Built for Speed 5-minute setup. Native integrations with HubSpot and Salesforce. Instant alerts when target accounts show buying signals. Results: Increase booked demos by 30%. Customers see 391% higher conversion when responding in under 1 minute. Try it free—no credit card required.

Average Rating: 4.6/5.0

Total Reviews: 4

How Do G2 Users Rate Captiwate?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Captiwate?

  • Seller: Captiwate
  • Year Founded: 2024
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Captiwate?

Docket

Docket is The Demand Agent, an Agentic Marketing platform designed to assist modern B2B teams in navigating the evolving landscape of buyer engagement. In an era where buyers no longer announce their intent through traditional means such as filling out forms, Docket serves as an Inbound Demand Platform that seamlessly integrates your website, inbox, and product into a cohesive inbound motion. This continuous operation ensures that your brand remains consistent while engaging potential buyers around the clock. Targeted primarily at marketing, demand generation, growth, and marketing operations leaders, as well as the sales teams they support, Docket addresses the challenges posed by today's anonymous buyers. These buyers often conduct extensive research without revealing their identities, making it difficult for traditional demand marketing efforts to convert interest into actionable leads. Docket captures every interaction and analyzes buyer behavior across various touchpoints, providing teams with critical insights that help tailor follow-up strategies. The Buyer Context Graph maintains a persistent record of buyer interactions, ensuring that agents recognize returning visitors and remember previous signals. One of Docket's key features is its seamless integration with existing CRM systems, which allows for the automatic organization and capture of every Agent Qualified Lead (AQL), conversation, and buyer signal. Docket's agents draw from a centralized Sales Knowledge Lake, ensuring that responses are accurate and aligned with your products and approved content. Additionally, Docket supports engagement in over 40 languages, making it an ideal solution for global teams operating in diverse markets. The platform is also built with enterprise-grade security, safeguarding sensitive customer data and adhering to industry compliance standards. Docket's unique advantage lies in its ability to engage buyers at the moment they visit your website, capitalizing on their immediate interest. By understanding intent and qualifying leads in real time, sales teams can act quickly before potential buyers leave the site. Each AQL arrives with comprehensive briefings that include the buyer's needs, fit, questions, objections, and agreed next steps, streamlining the sales process. This approach not only enhances the buyer experience by providing relevant answers without requiring them to repeat information but also enables marketing teams to generate higher-quality pipelines from existing traffic. By consolidating various tools and processes into a single, continuous inbound system, Docket transforms how demand is converted into pipeline. It automates the journey from initial conversation to booked meeting, providing teams with valuable insights into buyer needs. This efficiency allows marketing and sales to collaborate more effectively, ultimately driving revenue growth from the demand they have already generated. Docket empowers organizations to harness their existing demand and convert it into tangible results.

Average Rating: 4.8/5.0

Total Reviews: 55

How Do G2 Users Rate Docket?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Lead Gathering: 6.7/10 (Category avg: 8.5/10)
  • Audience Targeting: 6.7/10 (Category avg: 8.7/10)
  • Analytics: 6.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Docket?

  • Seller: Docket.io
  • Company Website:
  • Year Founded: 2023
  • HQ Location: Palo Alto, US
  • LinkedIn® Page: www.linkedin.com
    72 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 47% Medium, 25% Large

What Do G2 Reviewers Say About Docket?

AI-generated summary from verified user reviews

Pros
  • Users value Docket.io for its accuracy in understanding intent and delivering precise, contextually aware responses.
  • Users value the time-saving capabilities of Docket.io, effortlessly organizing documents and enhancing daily workflows.
  • Users love the seamless integration of Docket.io, finding it effortless to organize and retrieve documents efficiently.
  • Users value the time-saving capabilities of Docket.io, which drastically reduces time spent searching for information.
  • Users appreciate the efficiency of Docket.io, as it seamlessly engages visitors and qualifies leads quickly.
Cons
  • Users experience inaccuracy issues with Docket.io, leading to potential impacts on decision-making and the need for double-checking.
  • Users experience frustrating AI limitations with processing speed and gaps in information accuracy during critical tasks.
  • Users face lack of information from Docket.io, leading to frustrations during critical situations and outdated responses.
  • Users find the setup complexity of Docket.io requires initial effort but ultimately leads to a satisfying experience.
  • Users note a learning curve with Docket.io due to initial setup efforts, but found the experience rewarding overall.

What Are Recent G2 Reviews of Docket?

GoSite

GoSite creates simplified technology for small businesses that drive America's economy. Our software empowers them to have everything they need in one place to connect with their customers in the digital era. Our cloud-based suite of mobile and web tools transforms the way our customers run their business, on the go, and everywhere.

Average Rating: 3.9/5.0

Total Reviews: 25

How Do G2 Users Rate GoSite?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.2/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind GoSite?

  • Seller: gosite
  • Year Founded: 2013
  • HQ Location: San Diego, CA
  • LinkedIn® Page: www.linkedin.com
    49 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 52% Medium, 48% Small

What Are Recent G2 Reviews of GoSite?

What Are G2 Users Discussing About GoSite?

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JeffreyAI

JeffreyAI is an AI-driven business automation software designed to enhance sales and marketing efforts. It offers solutions for lead generation, email automation, social media posting, WhatsApp marketing, and SMS marketing. Additionally, it provides tools for organizing workflows, engaging clients through dynamic capabilities, and automating various tasks to transform business strategies. By integrating advanced AI features, JeffreyAI aims to streamline operations, improve efficiency, and drive business growth, allowing users to focus on relationship building and deal negotiations. * Marketing Automation * Sales Automation * CRM (Customer Relationship Management) * Email Marketing * Social Media Management * SMS & WhatsApp Marketing Tools * AI Sales Assistant * Workflow Automation * Business Intelligence * Conversational Marketing * Lead Generation * Sales Acceleration Software

Average Rating: 4.8/5.0

Total Reviews: 4

Who Is the Company Behind JeffreyAI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of JeffreyAI?

Makerobos

Makerobos™ offers a powerful generative AI chatbot, Frontman, designed to resolve customer queries with precision and ease. Trusted by industry leaders, this platform allows businesses to create custom AI personalities through its Instinct AI module, which uses your data sources for training. The chatbot can be tailored to match your brand's look and feel and can be easily integrated into any website. Frontman’s AI can adopt various humanlike personalities, from professional and efficient to friendly and humorous, ensuring an engaging user experience. It supports over 50 integrations, including Google Drive, Amazon S3, and Microsoft OneDrive, ensuring seamless access to all your knowledge sources. Key features include intelligent semantic searching, auto-synced data sources, and an agentic framework for specialized tasks. The platform also offers AI response trace monitoring and performance analytics to optimize accuracy and effectiveness. With a no-code flow builder and deep document understanding, Frontman simplifies the deployment of AI chatbots. It integrates with popular tools like Shopify and Salesforce, enhancing business processes. Frontman’s application suite includes features like a persistent menu and broadcast messaging, making it a comprehensive solution for customer support, marketing, and sales automation.

Average Rating: 4.9/5.0

Total Reviews: 4

How Do G2 Users Rate Makerobos?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 9.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Makerobos?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Makerobos?

AI-generated summary from verified user reviews

Pros
  • Users praise Makerobos for its reliable automation that saves time and enhances personal customer interactions.
  • Users praise Makerobos for its incredibly reliable platform that automates lead collection and enhances customer communication.
  • Users value the human-like interactions and personalized communication on Makerobos, making it essential for their business.
  • Users find that Makerobos offers time-saving automation, significantly reducing effort in collecting leads and enhancing communication.

What Are Recent G2 Reviews of Makerobos?

What Are G2 Users Discussing About Makerobos?

Rasa

Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scale. Combining pro-code and no-code options, our platform allows cross-team collaboration for smarter and faster AI assistant building to accelerate time-to-value significantly. Our unique approach transparently leverages an LLM-native dialogue engine that makes Rasa a reliable and innovative partner for enterprises seeking to significantly enhance their customer interactions with seamless conversational experiences. Rasa provides the data privacy, security, and scalability our Fortune 500 enterprise customers need.

Average Rating: 4.0/5.0

Total Reviews: 12

How Do G2 Users Rate Rasa?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.2/10)

Who Is the Company Behind Rasa?

  • Seller: Rasa
  • Year Founded: 2016
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    187 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 17% Large

What Are Recent G2 Reviews of Rasa?

What Are G2 Users Discussing About Rasa?

Zendesk Contact Center

Zendesk for Contact Center is built with AI at its core to remove the gaps between channels, agents, and systems so every contact gets resolved faster across voice, self-service, and digital. Powered by the Zendesk Resolution Platform, it simplifies operations, accelerates service, and eliminates the fragility of legacy stacks and bolted-on tools. AI is embedded across every channel to accelerate agents and deflect the rest. Voice is native with AI Agents and Voice Copilot. And AI powered WFM, QA and reporting are included, no vendors to chase, no code to manage. Whether you're scaling quickly, expanding globally, or ditching a cobbled-together stack, Zendesk equips you to deliver faster service, better experiences, and leaner operations from day one.

Average Rating: 4.5/5.0

Total Reviews: 321

How Do G2 Users Rate Zendesk Contact Center?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Zendesk Contact Center?

  • Seller: Zendesk
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    7,537 employees on LinkedIn®
  • Ownership: NYSE: ZEN

Who Uses This Product?

  • Who Uses This: Team Lead
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 57% Medium, 29% Small

What Do G2 Reviewers Say About Zendesk Contact Center?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive design of Zendesk Contact Center, making it easy for support teams to manage interactions.
  • Users value the efficiency of Zendesk's unified communication, which streamlines support across various channels effectively.
  • Users appreciate the visibility Zendesk Contact Center provides, enhancing workflow management and team responsiveness significantly.
  • Users value the unified omnichannel support of Zendesk Contact Center, streamlining communication and enhancing responsiveness for better service.
  • Users value the exceptional customer support from Zendesk, with 24/7 assistance and extensive resources for troubleshooting.
Cons
  • Users face a inefficient workflow in Zendesk Contact Center, complicating tasks and escalating the learning curve.
  • Users face workflow disruption due to complexity and inconsistency, impacting efficiency and increasing the learning curve.
  • Users experience inefficiency due to inconsistent workflows and complex performance tracking that slows down daily operations.
  • Users express frustration over missing notification features for tickets and interactions, impacting workflow efficiency.
  • Users find the process complexity of Zendesk Contact Center challenging, impacting usability and requiring significant effort for management.

What Are Recent G2 Reviews of Zendesk Contact Center?

What Are G2 Users Discussing About Zendesk Contact Center?

Hoory AI

Hoory AI is an all-in-one platform for customer support automation designed to provide 24/7 streamlined customer communications for businesses of all sizes. Hoory AI provides Live Chat, AI Assistant, Chatbot Builder, Call Center, and many other solutions to enhance support operations and boost customer satisfaction. By leveraging conversational AI, machine learning, and natural language processing, Hoory AI automates repetitive support tasks and delivers instant, personalized responses. Pricing starts at just $6 per user per month. Key Features Omnichannel Inbox - Manage and track all customer interactions from a single dashboard - Allow your agents to seamlessly take over conversations from your AI assistant - Access detailed customer conversation histories and data, including contact information, location, and other identifiers - Filter conversations by tags, status, assignees, location, and more - Organize conversations efficiently by adding tags and notes Multilingual Support - Working in a multilingual market? Let Hoory AI conquer language and cultural barriers with ease - Provide multilingual text and audio support in over 120 languages - Simply train your assistant in one language, and it will seamlessly respond to customers in their preferred language, ensuring smooth and effective communication every time. Training in Real Time - Easily train your AI assistant to provide accurate and efficient support to your customers - Make conversations more interactive and purposeful by adding buttons, links and images Team Collaboration - Invite team members to utilize your AI assistant together and support customers collaboratively - Manage individual permissions and assign specific tasks to the right agents Customizable Widget - Style Hoory AI to match your brand identity by naming your widget, choosing one of the many avatar options and setting up the right color scheme Automation - Define rules and execute automated tasks to improve your workflow Analytics - Get insightful reports to achieve a deeper understanding of customer behavior

Average Rating: 4.9/5.0

Total Reviews: 5

How Do G2 Users Rate Hoory AI?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Lead Gathering: 9.2/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Hoory AI?

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Do G2 Reviewers Say About Hoory AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate Hoory AI for its communication improvement, enhancing customer interactions and optimizing engagement strategies effectively.
  • Users value the personalized recommendations from Hoory AI, enhancing strategy optimization and client results.
  • Users find that Hoory AI offers effective automation, simplifying customer communications and streamlining repetitive tasks.
  • Users love the easy chatbot development with Hoory AI, enhancing customer support with tailored knowledge bases.
  • Users value Hoory AI for its easy and efficient communication, enhancing customer interactions and lead generation.
Cons
  • Users experience occasional connectivity issues during high call usage, impacting overall functionality and integration with third-party software.

What Are Recent G2 Reviews of Hoory AI?

Navu

Navu is the AI companion built specifically for business websites. It lives directly on your site as a smart, self-serve sidebar that helps buyers get the answers they need, explore your product, and convert without ever filling out a form or waiting to talk to sales. Today’s buyers want to do their own research and move at their own pace. Navu makes that easy by transforming your existing content into a guided experience that’s fast, helpful, and always relevant. Installing Navu takes just a few minutes. With a simple line of code, it becomes part of your website and immediately begins pulling from your product pages, blog posts, PDFs, and other resources. When a prospect lands on your site, Navu uses AI to understand what they’re looking for and offers personalized guidance in real time. Whether someone is comparing solutions, evaluating features, or learning about integrations, Navu makes sure the most relevant content is right at their fingertips. Unlike traditional chatbots, Navu isn’t there to gatekeep or follow a rigid script. It acts more like a product-savvy teammate, guiding buyers through their journey and pointing them to high-value actions like booking a demo, downloading a case study, or starting a free trial. It is designed to support real buying intent and help visitors take confident steps toward conversion. For marketing teams, Navu is also a powerful source of insight. It shows you what buyers are searching for, which content performs best, and where engagement is falling short. These analytics help you fine-tune messaging, identify content gaps, and improve the experience continuously without needing more tools or manual tagging. Navu is built to be turnkey and lightweight. It works with any CMS or tech stack, requires zero ongoing engineering effort, and automatically gets smarter as you update or add new content. There is no need for a redesign or a new funnel strategy. Navu helps the content you already have work harder, right where buyers are looking. For companies who want to meet buyers on their terms and drive more pipeline from their website, Navu is a simple, effective way to modernize the experience and turn interest into action.

Average Rating: 4.8/5.0

Total Reviews: 5

How Do G2 Users Rate Navu?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Navu?

  • Seller: Navu
  • Year Founded: 2023
  • HQ Location: Palo Alto, US
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 80% Small

What Do G2 Reviewers Say About Navu?

AI-generated summary from verified user reviews

Pros
  • Users find Navu to be exceptionally helpful, providing clear educational content and reducing customer service volume effectively.
  • Users commend Navu's incredible customer support, consistently receiving prompt responses and assistance when needed.
  • Users find Navu's ease of use remarkable, appreciating its seamless integration and straightforward functionality for customer support.
  • Users highlight the easy setup of Navu, enjoying its out-of-the-box functionality and seamless integration.
  • Users value Navu's efficiency in providing clear education, reducing service volume, and maximizing web content utilization.
Cons
  • Users note a steep learning curve with Navu's backend, wishing for a more user-friendly interface and better integration.
  • Users find the difficult learning curve of Navu challenging, wishing for a more intuitive and user-friendly experience.
  • Users find the difficult navigation in Navu frustrating, despite some support available for assistance.
  • Users note the limited features of Navu, wishing for greater integration with platforms like Shopify for convenience.
  • Users find the backend of Navu not intuitive, desiring a more user-friendly experience and better integration with Shopify.

What Are Recent G2 Reviews of Navu?

Pendula

Pendula is an enterprise customer engagement platform designed to help organisations maximise Customer Lifetime Value and foster stronger connections with their audience. By focusing on "moments that matter," Pendula enables businesses to engage customers in a personalised way, optimising conversion rates and enhancing the overall experience across every touchpoint. This platform is especially beneficial for businesses aiming to streamline communication processes without requiring extensive technical knowledge. With no coding skills necessary, Pendula supports automated and personalised two-way communication across multiple channels, including mobile, SMS, email, social messaging, and even fax. Now with RCS (Rich Communication Services) as a new channel, Pendula’s platform provides even more flexibility, allowing customers to receive interactive, media-rich messages on compatible devices. This channel range ensures that customers receive messages at their convenience, regardless of location or preferred method of communication, and supports an omnichannel marketing approach. Pendula’s robust suite of engagement and workflow automation tools empowers organisations to understand and respond to customer behaviour effectively. Key features include real-time analytics, omnichannel engagement across mobile, in-app, and web platforms, and a user-friendly interface that enables rapid campaign creation and delivery. Pendula also integrates seamlessly with over 80 systems via a rich API and native-built integrations, making it adaptable to various organisational needs. Pendula’s advanced Intelligence Suite brings new dimensions to customer engagement with the use of Artificial Intelligence (AI), offering tools such as sentiment analysis, data classification, and categorisation. This suite enables businesses to gain deeper insights into customer preferences, attitudes, and needs, providing critical intelligence that allows organisations to deliver timely and relevant content tailored to their audience. By leveraging these insights, businesses can anticipate customer behaviours and respond in a proactive and personalised way, enhancing engagement across the customer journey. Pendula’s criteria segmentation and event-based flows give businesses granular control over their communication strategies. This means organisations can drill down within a flow, enabling the creation of targeted customer journeys that respond to specific customer segments. By tailoring messages to unique audiences based on behaviours, attributes, or past interactions, Pendula empowers businesses to ensure the right message reaches the right person at the right time. This degree of customisation is essential for driving meaningful engagement, as customers increasingly expect brands to interact with them in ways that are personalised and relevant. Moreover, Pendula’s workflow automation capabilities enable seamless updates to billing systems, CRM, and other source data, automatically triggering next best actions based on customer interactions. By integrating directly with platforms like Salesforce and Zuora, Pendula ensures that every customer interaction is seamlessly linked to relevant data, providing a comprehensive view of each customer’s journey. This unified data stream supports informed decision-making and allows businesses to optimise their engagement strategies over time. Trusted by clients such as Shippit, amaysim, Origin Energy, and the University of London, Pendula has demonstrated its ability to elevate customer engagement strategies across diverse industries.

Average Rating: 4.5/5.0

Total Reviews: 25

How Do G2 Users Rate Pendula?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)
  • Lead Gathering: 6.7/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Pendula?

  • Seller: Pendula
  • Year Founded: 2017
  • HQ Location: Surry Hills, New South Wales
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications
  • Company Size: 64% Medium, 24% Small

What Do G2 Reviewers Say About Pendula?

AI-generated summary from verified user reviews

Pros
  • Users commend Pendula for its ease of use, which facilitates quick execution and efficient communication scaling.
  • Users value the automation capabilities of Pendula, enabling seamless communication and personalized marketing strategies.
  • Users value the excellent customer support of Pendula, ensuring timely assistance and peace of mind during operations.
  • Users value Pendula's seamless integration with Salesforce, enhancing communication and simplifying management of marketing strategies.
  • Users value easy integration with Salesforce, enhancing workflow efficiency and communication in their daily operations.
Cons
  • Users feel the missing features in Pendula hinder usability, especially with character counting and recipient tracking.
  • Users face limitations in chat functionality, such as a single mobile number and inability to manage SMS interactions effectively.
  • Users highlight UI shortcomings and suggest improvements for smoother integration and advanced messaging features.
  • Users note a challenging learning curve when starting with Pendula, despite the availability of helpful resources.
  • Users find reporting visibility limited, particularly in complex journey comparisons and customer segment analysis.

What Are Recent G2 Reviews of Pendula?

What Are G2 Users Discussing About Pendula?

Pipes.ai

Pipes.ai helps businesses turn leads into real conversations—fast. Our AI-driven platform automates outbound calls and SMS, ensuring potential customers connect with your team at the right time. Whether you're looking to boost conversions, reduce lead waste, or improve customer retention, Pipes.ai keeps engagement running 24/7 with intelligent automation and real-time insights.
 Key Features: AI-Driven Calls and SMS: Pipes.ai utilizes advanced AI to automate inbound phone calls and text messages, delivering personalized content that resonates with each lead, with a warm transfer to your sales team. Continuous Engagement: Operating around the clock, the platform ensures that no opportunity is missed, engaging leads and customers at optimal times to enhance conversion rates. Enhanced Customer Journeys: Beyond initial contact, Pipes.ai employs intelligent follow-up strategies to nurture leads through the sales funnel, fostering long-term customer relationships. Compliance and Accuracy: With built-in lead verification and adherence to regulations like the Do Not Call (DNC) list, Pipes.ai maintains high standards of compliance, ensuring outreach efforts are both effective and lawful. Seamless Integrations: The platform effortlessly integrates with existing CRM and marketing tools, providing a cohesive workflow that enhances operational efficiency. Pipes.ai not only enhances customer engagement but also streamlines operations by reducing unproductive interactions, allowing sales teams to focus on higher-value opportunities. The implementation of this Voice AI service has led to significant outcomes, including: Cost Efficiency: Achieving up to 70% lower costs with greater savings potential as call volumes scale. Increased Conversion Rates: Realizing a 10-15% increase in conversion rates overall, despite a 30% reduction in calls, thereby improving conversion while maximizing efficiency. Reduced Opt-Out Rates: Experiencing a 30-40% reduction in opt-out rates, directly improving customer engagement. Pipes.ai optimizes every interaction, focusing on the full customer journey to achieve remarkable efficiency at scale without compromising the customer experience. This holistic approach enables businesses to automate customer interactions and optimize lead conversions, overcoming challenges like slow follow-ups, high operational costs, and repetitive tasks—freeing up resources for more impactful, value-driven work through innovation and scalable AI solutions.
 Empower your team with Pipes.ai's AI-driven platform to transform lead conversion and customer retention, ensuring that every interaction is timely, personalized, and effective.

Average Rating: 4.9/5.0

Total Reviews: 31

How Do G2 Users Rate Pipes.ai?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)
  • Lead Gathering: 5.6/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.2/10 (Category avg: 8.7/10)
  • Analytics: 7.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Pipes.ai?

  • Seller: Pipes.ai
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Austin, Texas
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 50% Small, 31% Medium

What Do G2 Reviewers Say About Pipes.ai?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support of Pipes.ai, highlighting responsiveness and effective problem-solving throughout their experience.
  • Users value the automation capabilities of Pipes.ai, enhancing speed to lead and improving efficient lead management.
  • Users value the efficiency of Pipes.ai, noting its reliability in enhancing lead engagement and streamlining their sales process.
  • Users appreciate the efficient lead management and automations of Pipes.ai, enhancing their sales process significantly.
  • Users value the exceptional customer support from Pipes.ai, enhancing their overall experience and problem-solving capabilities.
Cons
  • Users face functionality issues with Pipes.ai, particularly in extracting essential information for effective tracking and automation.
  • Users find the inadequate activity tracking frustrating, as it hinders monitoring leads and KPIs effectively.
  • Users experience a lack of guidance in extracting information, hindering effective tracking of important metrics.
  • Users find the missing features in Pipes.ai hinder effective tracking of leads and cross-platform KPI automation.
  • Users find the dull UI of Pipes.ai lacking, desiring a more advanced dashboard with better insights.

What Are Recent G2 Reviews of Pipes.ai?

What Are G2 Users Discussing About Pipes.ai?

Sobot Nexus

Sobot Nexus is an AI-first customer engagement platform that unifies messaging, voice, WhatsApp, and ticketing in one intelligent workspace. It connects 10+ digital and voice channels—including web, app, WhatsApp, Facebook, mini-programs, and inbound and outbound calls—while maintaining unified customer context across every interaction. Nexus brings together omnichannel messaging, an AI cloud contact center, WhatsApp Business, and enterprise ticketing. Teams can manage conversations across channels, route customers to the right agents, handle voice interactions with live transcription and Smart IVR, automate ticket assignment and SLA management, and support proactive outreach, broadcasts, and verification through WhatsApp—all from one platform. AI is embedded throughout Nexus to automate service and assist human agents. Sobot AI Agents can autonomously handle common requests such as order inquiries, address changes, and refunds, while sentiment-aware routing enables seamless handoffs when human support is needed. For agents, AI Copilot provides reply suggestions, instant knowledge lookup, conversation summaries, and recommended next actions to help resolve issues faster. By connecting channels, customer context, AI, and workflows in one platform, Nexus helps businesses reduce operational complexity, improve agent productivity, and deliver faster, more personalized customer experiences at scale. It also enables teams to turn service interactions into growth opportunities through targeted engagement, product recommendations, and in-chat conversion.

Average Rating: 4.9/5.0

Total Reviews: 39

How Do G2 Users Rate Sobot Nexus?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Sobot Nexus?

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Computer Software, Financial Services
  • Company Size: 57% Medium, 48% Small

What Do G2 Reviewers Say About Sobot Nexus?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the centralization of customer conversations, facilitating efficient management and high-quality support across multiple channels.
  • Users value the centralized management of customer conversations in Sobot Omnichannel Suite for efficient and consistent support.
  • Users value the ease of use of Sobot Nexus, appreciating its intuitive interface and straightforward setup for managing conversations.
  • Users value the efficiency of Sobot Nexus in managing high volumes of customer interactions seamlessly and reliably.
  • Users value the efficient customer support Sobot Nexus provides through automation and centralized conversation management.
Cons
  • Users find the limited customization options challenging, particularly for advanced workflows and reporting setups without dedicated support.
  • Users desire more built-in templates in Sobot Nexus, finding current manual setups time-consuming and challenging for specific needs.
  • Users find the learning curve steep for advanced workflows and custom reports, which require considerable time and effort.
  • Users express a desire for more built-in templates and customizable reporting options to enhance Sobot Nexus functionality.
  • Users find the steep learning curve for advanced workflows and custom reports challenging without dedicated admin support.

What Are Recent G2 Reviews of Sobot Nexus?

Spur

Spur, a Meta Business Partner and Shopify Partner, is a multi-channel AI agent for marketing and customer support on WhatsApp, Instagram, Messenger, email and live chat. It helps businesses sell more and support better. Spur's AI agents answer customer questions 24/7, recommend products, track orders and qualify leads, and hand a conversation to your team whenever a person should take over. With Spur you can: - Send broadcasts on the official WhatsApp Business API to segments built from your customer data - Automate abandoned cart, cash-on-delivery confirmation and COD-to-prepaid messages for Shopify stores - Turn Instagram comments into DMs and automate Click-to-WhatsApp and Click-to-Instagram-Direct ads - Answer every WhatsApp, Instagram, Messenger, email and live chat conversation from one shared inbox, with the AI agent replying in each channel - Take WhatsApp calls from customers, collect details with WhatsApp Flows forms, and sell with the WhatsApp catalog and payments - Grow your WhatsApp list with opt-in popups and get help with WhatsApp blue tick verification - Build automations with a no-code builder, and send shipping updates through Shiprocket and Shipdelight - Track your team's performance with inbox analytics - Connect Spur to Claude or ChatGPT and ask it to build segments, write templates, launch broadcasts and more Spur integrates with Shopify, WooCommerce, Razorpay, Stripe, Shiprocket, Shipdelight, Zoho CRM, LeadSquared, Sell.Do, Return Prime, Nector, eWards and many more. Spur is rated 5.0 on the Shopify App Store. Plans start at $15 a month, with a 14-day free trial and no credit card required.

Average Rating: 4.9/5.0

Total Reviews: 13

How Do G2 Users Rate Spur?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Spur?

Who Uses This Product?

  • Company Size: 85% Small, 15% Medium

What Do G2 Reviewers Say About Spur?

AI-generated summary from verified user reviews

Pros
  • Users commend Spur for their exceptional customer support, emphasizing its efficiency and genuine care in problem-solving.
  • Users value the easy-to-implement features of Spur, enhancing their business efficiency and overall experience.
  • Users value the ease of implementation of Spur, finding it simple to integrate features into their business operations.
  • Users commend Spur for their exceptional support team, who understand and resolve issues efficiently and effectively.
  • Users appreciate the implementation ease of Spur, enhancing their business operations effortlessly with strong support.
Cons
  • Users report occasional software bugs, but appreciate the quick response and fixes provided by Spur.

What Are Recent G2 Reviews of Spur?

Verifast AI

Verifast AI is the all-in-one AI chatbot for ecommerce brands - designed to help you convert, support, and grow at scale without hiring extra hands. It combines sales, support, and customer insight, so you can stop juggling tools and start turning conversations into revenue. Trusted by 250+ global D2C brands across beauty, wellness, fitness, and fragrance — verifast's AI chatbot recovers carts, handle post-sale issues, and generate qualified leads without a single manual flow. Everything works out of the box. It connects with Shopify, Gokwik, Zoho, ClickPost, Shiprocket, and more - no code required. Whether you're scaling across Tier 2/3 audience or optimizing for peak sales weekends, the ai sales chatbot works 24/7 across your PDPs, homepages, landing pages, and even WhatsApp. Start your 7 - day free trial — no Credit card required. 💬 Boost Sales • Boost conversions – Recommend the right products based on user goals and behavior • Nudge customers – Trigger contextual nudges (discounts, reviews, urgency) in-chat • Upsell smartly – Auto-suggest bundles and higher-value SKUs during conversations • Recover carts – Detect hesitation and push checkout reminders in real time • Close instantly – Apply discount codes and offers right within the chat 👨🏻‍💻 Automate Support • Resolve 90% of queries – Automate order tracking, returns, cancellations, and more • Offer instant answers – 24/7 replies to product, shipping, and policy questions • Cut support costs – Reduce human load while keeping CSAT consistently high • Escalate smartly – Route only complex tickets to human agents with full context • Go live on all pages – Enable full support across homepage, PDPs, and checkout 🌍 Speak 125+ Languages • Break language barriers – Engage users in Hinglish, Tamil, Marathi, Bengali & more • Auto-detect & switch – Let users chat in their preferred language seamlessly • Build instant trust – Respond with cultural fluency that improves retention • Drive regional conversions – Tailor messages based on local context • Scale globally – One multilingual chatbot to expand across geos without hiring 🔌 Plug & Play Setup • Integrate instantly – Works with Shopify, Gokwik, ClickPost, Shiprocket, Zoho, Zendesk • Sync in real-time – Pull product catalog, order data, and inventory automatically • No dev needed – Setup and go live in under 24 hours • Auto-update daily – Stay current with zero manual work • Omnichannel-ready – Deploy across website, mobile, and WhatsApp 🎨 Match Brand Persona & UI • Customize tone – Playful, premium, clinical, regional—your choice • Design your widget – Floating bot, “Ask Me” bar, influencer avatar, or embedded form • On-brand nudges – Personalize discount popups, offers, and CTAs • Adapt by user type – Show different flows for new vs. returning visitors • Own the experience – Every chat feels like your in-house team talking 🎯 Generate High-Intent Leads • Capture details naturally – Collect emails, phone numbers, and product interests • Qualify mid-convo – Identify buyer intent via chat, not forms • Sync to CRMs – Auto-connect with HubSpot, Zoho, WhatsApp & more • Segment smartly – Group leads by page, concern, or interest for remarketing • Run follow-ups – Use captured data to drive WhatsApp and email campaigns 📊 Unlock Real-Time Insights • Understand your users – Get most-asked queries and top-searched products • Improve conversions – Track where users drop off in the purchase funnel • Boost SEO – Use word clouds and chat data to shape content strategy • Plan smarter – Leverage time heatmaps for campaign scheduling • Refine product strategy – Spot demand trends and concern clusters at SKU level

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Verifast AI?

  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Verifast AI?

  • Seller: Verifast
  • Year Founded: 2023
  • HQ Location: Bengaluru, IN
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Verifast AI?

AI-generated summary from verified user reviews

Pros
  • Users benefit from the automation capabilities of Verifast AI, streamlining launches and enhancing customer interaction effortlessly.
  • Users value the responsive customer support of Verifast AI, noting effective communication and quick implementation of suggestions.
  • Users value the effortless integration of Verifast AI, seamlessly enhancing their daily operations and customer interactions.
  • Users love the ease of use of Verifast AI, seamlessly integrating into workflows with minimal setup required.
  • Users value the easy management of Verifast AI, seamlessly integrating into workflows and enhancing customer interactions.

What Are Recent G2 Reviews of Verifast AI?

Zapify | Instagram DM Automation Tool

Zapify is a Meta verified, Instagram DM automation platform that turns every comment on your posts and Reels into an instant, personalized direct message — automatically, 24/7, without any manual effort. Here's how it works: you post a Reel or photo, someone comments with a keyword like "link" or "info," and Zapify immediately sends them a custom DM with your message, resource, or link. No delays. No copy-pasting. No missed opportunities. Just automated Instagram engagement working in the background while you focus on creating content. Built for content creators, influencers, coaches, and businesses, Zapify is the fastest-growing Instagram comment-to-DM automation tool designed to boost follower growth, increase lead generation, and maximize audience engagement — all from a single dashboard. Key features include: #Comment-to-DM Automation — Trigger personalized DMs from any post or Reel based on specific keywords or any comment #AI Replies — Let AI automatically respond to comments in your brand voice, keeping engagement high hands-free #Lead Capture in DMs — Collect email addresses directly inside Instagram DM conversations #Ask to Follow Before DM — Require followers before delivering the link, supercharging organic follower growth #Instagram Story Automation — Extend automation to Story replies and interactions #Multi-Account Support — Manage up to 6 Instagram profiles from one dashboard #Built-in Instagram Analytics — Track reach, engagement, views, and growth all in one place Since launch, Zapify users have seen results like 70,000+ followers gained, 364,000+ accounts reached, and 2,000+ leads captured from a single post — all through automated DM flows. Whether you're a solo creator looking to grow your Instagram following faster, or a brand trying to convert comments into customers, Zapify transforms passive engagement into an active, always-on Instagram growth and lead generation engine. Stop replying to comments manually. Start automating your Instagram DMs with Zapify.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Zapify | Instagram DM Automation Tool?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Zapify | Instagram DM Automation Tool?

  • Seller: Zapify
  • Year Founded: 2025
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Zapify | Instagram DM Automation Tool?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026