GoSite Reviews & Product Details

I liked not receiving a call from them every day. But it wasn't worth it. Review collected by and hosted on G2.com.

After asking to be taken off the calling list dozens of times, Arleigh broke me down and got me to purchase services. I just needed a couple of days in a row that I didn't get a call from gosite so that I could manage my business. BIG MISTAKE! They offer nothing more than Godaddy.com but charge four times as much! It has been a NIGHTMARE from the beginning. I purchased my Domain from google domains, and somehow, they have gained admin control and have suspended MY domain. HOW? I don't know, but it was never theirs. They have made NO PAYMENTS to have that domain.

ZERO STARS TO ARLEIGH

ZERO STARS TO GOSITE Review collected by and hosted on G2.com.

I was able to get my website setup the way I wanted and someone always emailed me back. Any technical support was fixed and explained and overall easy to use Review collected by and hosted on G2.com.

There is nothing I dislike all is well the issues were resolved Review collected by and hosted on G2.com.

Eric and Jeff have been great to work with. They have guided us through the process and itemized all the action steps with defined responsibilities so we can easily track our progress. We are currently working with Jeff to gain access to one of our branch’s review platforms that we didn’t previously have access to through Google, and he has been incredibly helpful showing us exactly what is needed. Both Eric and Jeff are knowledgeable and communicate frequently, making this a seamless onboarding experience. GoSite's dashboard is extremely intuitive and will save our team a considerable amount of time handling the reviews generated across various online channels. We're excited to use the service and generate more positive reviews for our organization - GoSite couldn't make it any easier! Review collected by and hosted on G2.com.

There is nothing at this time that we don't like. Review collected by and hosted on G2.com.

MESSAGES ABILITY TO SEND AND RECEIVE MESSAGES Review collected by and hosted on G2.com.

GOES DOWN AND DISRUPTS OUR BUSINESS FLOW Review collected by and hosted on G2.com.

GoSite forces the user to use their preferred gateway. I was informed of this after my down payment. After informing GoSite support that I did not have 3 months of business checking because this was a new venture, I was told they could not do anything about it, and I would not be getting a refund. I asked to speak to someone who could make that request happen and was told that they would bounce it off management. Again, a hard no. Review collected by and hosted on G2.com.

They force you to use their preferred (Getting a kickback from, I am sure.) gateway that requires 3 months of business checking records to get approved. I was informed of this fact after I gave them the down payment for my site after informing GoSite support that I did not have three months of business checking because this was a new venture. I was told they could not do anything about it, and I would not be getting a refund. Since I felt like this was a case of them not being able to complete the service I requested, I asked to speak to someone who could make that request happen. I was told that they would bounce it off upper management. After three days, I was told this was a hard no. I am very disappointed and feel like they stole my money since I was given nothing in return. Although the more I think about it, I feel like I slipped out of a bad situation. Then, add unethical upper management with spines like a wet noodle, who will not speak to their customers directly, but hide behind the service techs, as being a pretty cheap lesson to learn. Furthermore, this entire time, I was never contacted by a developer, nor was my site changed in any way. Review collected by and hosted on G2.com.

There sales techniques are much different then most company's. They are very respectful of your time and do not blow your phone up! Mitch was very helpful and worked around my schedule! Review collected by and hosted on G2.com.

If I had to say I disliked something it would definitely be that the price was a little high. But Mitch worked with me and I feel i got a very fair price for the package I choose. Review collected by and hosted on G2.com.

Not available at this time. Not happy with our service. Review collected by and hosted on G2.com.

No follow up. No response to questions. Not feeling like we are taken care of any longer. Review collected by and hosted on G2.com.

GoSite has been a dream to work with. I feel like I have a team working to improve the effectiveness of my website. I have worked with a salesperson, an implementation specialist, and a payments expert. GoSite has a complete suite of products. Review collected by and hosted on G2.com.

I wish GoSite worked with/integrated with more social media properties. At present, they integrate with Google and Facebook. I wish Twitter, LinkedIn, and Instagram were also included. The tool that GoSite has to post to Google and Facebook is simple and easy to use. Review collected by and hosted on G2.com.

The ability to manage all 7 of our business listings in one place is HUGE! We also like that we can see and manage all of our reviews in one place as well. Having one platform for placement and reviews is so much more efficient and allows us to focus our time on other projects. Our main goal is to improve our SEO and visibility online, and GoSite has helped us achieve that!

Shoutout to Mikaela for being the BEST account manager! She made onboarding and implementation seamless. She has had so many great ideas for helping us utilize the product and grow our digital presence.

We highly recommend GoSite! Review collected by and hosted on G2.com.

Nothing so far! We are relatively new to the product and do not have anythign that we dislike. Review collected by and hosted on G2.com.

I think the ability to run your business from your pocket is what I like best. That is very useful for a local service business who is always on the go! Review collected by and hosted on G2.com.

I think previously they didn't include a way to directly accept credit card payments but I see they've released a new payments tool that allows this so I'll try it out. Review collected by and hosted on G2.com.