--- title: Spur Reviews meta\_title: 'Spur Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how Spur works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Spur Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Spur but has limited features. Are you part of the Spur team? [Upgrade your plan](https://my.g2.com/spurtastic-tech-spur/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! A chat automation platform that helps businesses streamline communications and build a seamless shopping experience across messaging channels. * * * Seller [Spurtastic Tech](https://www.g2.com/sellers/spurtastic-tech) Discussions [Spur Community](https://www.g2.com/products/spurtastic-tech-spur/discuss) Languages Supported English Overview by Royal Tomar Show More ## Top-Rated Alternatives [ ![Wati](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wati") Wati 4.6/5(500) ](https://www.g2.com/products/wati/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Paylocity](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paylocity") Paylocity 4.4/5(6,155) ](https://www.g2.com/products/paylocity/reviews) [ View All Alternatives ](https://www.g2.com/products/spurtastic-tech-spur/competitors/alternatives) ## User Insights Average based on 13 real user reviews. [Log in to unlock pricing and user insights](/login) ## Spur Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews) Show More ![ram .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ram .") R ram . Small-Business (50 or fewer emp.) 6/4/2026 "Effortless Access and Swift Support" 4/5 What do you like best about Spur? I appreciate Spur's good service and features. I love how their support is responsive, as they've answered my problems instantly. I find it easy to access, and the broadcasting feature is valuable to me. The initial setup was too easy to connect. Review collected by and hosted on G2.com. What do you dislike about Spur? marketing massege price was high Review collected by and hosted on G2.com. What problems is Spur solving and how is that benefiting you? I like Spur for its instant responses to my problems and easy access. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite AR Athul R. Founder & CEO Small-Business (50 or fewer emp.) 9/16/2025 "The best UX software with a great team for help for any problems" 5/5 What do you like best about Spur? The UI UX of the software/Website is just next level, the quick response team is very genuine and quick to help, even the AI chatbot in WhatsApp is very humane and helpful, the pricing also is very reasonable, honestly, after shifting to Spur, our social media automation has become very easy Review collected by and hosted on G2.com. What do you dislike about Spur? There were a few glitches in the initial stages, but as soon as we raised complain against the same, it was fixed immediately with very quick responses and actions Review collected by and hosted on G2.com. What problems is Spur solving and how is that benefiting you? it helps us automate Instagram and WhatsApp DMS, especially the comment to DM automation plus now they have added a new feature where it even helps me Tata to send signal back to META, giving it key insights about the valuable clients and non-valuable clients, so improving our cost per Click Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Vyshakh N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vyshakh N.") VN Vyshakh N. Founder | Head of Growth Small-Business (50 or fewer emp.) 4/22/2025 "Best customer/ tech support team" 5/5 What do you like best about Spur? Spur is setting the bar for what a great startup should be. As a proud user of their product, I can confidently say they are leading the way with innovation. But what truly sets them apart is their support team. It’s not just about fixing issues—they get to the heart of the problem immediately. You never have to waste time explaining your issue over and over again. Their team listens, understands, and solves it right from the get-go. You can tell they’ve built their support system with the same care and expertise as their product. It’s clear they’re not just ticking off tickets—they genuinely care about providing the right solution, fast. It’s a rare and refreshing experience in today’s tech world. With Spur, I have complete trust in their innovative capabilities and know they’re always a step ahead. Proud to be a user, and I can’t recommend them enough!" This highlights both the innovative product Review collected by and hosted on G2.com. What do you dislike about Spur? nothing wrong here. they know what they are doing. Review collected by and hosted on G2.com. What problems is Spur solving and how is that benefiting you? customer support , automation and segmenting users Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Team O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Team O.") TO Team O. Head of growth Small-Business (50 or fewer emp.) 8/12/2025 "I used for 2 months and moved to annual" 5/5 What do you like best about Spur? Have used manychat before and many other platforms, I finally chose to work with Spur because their features are easy to implement and support is great. They are coming up with some really good innovative features. Existing features makes my business really easy. Review collected by and hosted on G2.com. What do you dislike about Spur? Nothing. its all great . Their support is awesome Review collected by and hosted on G2.com. What problems is Spur solving and how is that benefiting you? Customer support automtion. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Saatvik A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saatvik A.") SA Saatvik A. Director Mid-Market (51-1000 emp.) 11/28/2024 "Best experience I’ve had with a Meta services provider" 5/5 What do you like best about Spur? It's a great all in one platforms for all things meta. The UI is the best part. Very user-friendly. Customer support is easily accessible. Review collected by and hosted on G2.com. What do you dislike about Spur? There can occasionally be a bug, but they're quick to fix it Review collected by and hosted on G2.com. What problems is Spur solving and how is that benefiting you? WhatsApp API for communicating with my customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RR Ranjan Kumar R. Admin Consumer Services Small-Business (50 or fewer emp.) 10/4/2024 "Spur is Great app to Generate Revenue" 5/5 What do you like best about Spur? "We are incredibly grateful for your remarkable app that has revolutionized WA Marketing, helping us generate revenue faster than ever. Your team's support and dedication have been outstanding, and we couldn't be happier to be a part of this amazing journey with you!" Review collected by and hosted on G2.com. What do you dislike about Spur? Nothing to dislike the app . This app is amazing Review collected by and hosted on G2.com. What problems is Spur solving and how is that benefiting you? Spur is Generating more revenue to us and solving the query through chatbot and automation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics") UC Verified User in Cosmetics Small-Business (50 or fewer emp.) 8/2/2024 "About Spur" 5/5 What do you like best about Spur? Service and attention in resolving all necessary issues so we can use the system. We are from Brazil, we have tried literally dozens of tools, and one point that stands out in Spur is the way I receive the service. My first issue was about the tool not being translated into Brazilian Portuguese. Promptly, a request was opened to have this feature, which will be a great differentiator for Spur to be in Brazil. We have been using the tool for a few days and I hope that the way things are will only improve. The tool is very simple to use and integrate. Review collected by and hosted on G2.com. What do you dislike about Spur? I believe I need more days to be able to talk about this. Review collected by and hosted on G2.com. What problems is Spur solving and how is that benefiting you? Cart recovery with Shopify, customer service across multiple channels. I believe that if Spur had the possibility to integrate payment methods like MercadoPago, it would be a differentiator, as the current payment method does not apply in Brazil, which limits us a bit. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Taru S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taru S.") TS Taru S. Small-Business (50 or fewer emp.) 3/4/2024 "The best app to optimise whatsapp, and social channels" 5/5 What do you like best about Spur? We had a unique experience with Spur, for several important reasons: 1. Continued Innovation: Spur constantly introduces new information and features that improve our sales performance, positioning us as a leader in product innovation. 2. Excellent Customer Support: Their team is always available, promptly addressing all queries and providing on-call assistance when needed, ensuring a smooth process. 3. Easy integration with Shopify: Integration with our Shopify website was effortless, simplifying our processes and increasing productivity. Overall, Spur has dramatically increased our ROI and is a platform we use frequently and wholeheartedly recommend to others. Review collected by and hosted on G2.com. What do you dislike about Spur? While Spur is user-friendly, initial implementation can pose some challenges when figuring it out on our own. However, the team is always readily available to offer assistance and streamline the process. Review collected by and hosted on G2.com. What problems is Spur solving and how is that benefiting you? Chat Bot makes the automation process seamless ensuring we are required to spend less time manually replying to each customer Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Simran B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simran B.") SB Simran B. LLMO and Tech Writer Marketing and Advertising Small-Business (50 or fewer emp.) 2/24/2024 "Love it, Great tool, especially for beginners" 5/5 What do you like best about Spur? Easy to understand and the automated "reply-to-comment" feature Review collected by and hosted on G2.com. What do you dislike about Spur? Some titles are difficult to understand at first but the team listens to all feedbacks and implement them quickly so no worries! Review collected by and hosted on G2.com. What problems is Spur solving and how is that benefiting you? As a small business owner, I had to face a lot of difficulty in providing my customers with fulfilment status and going back to query distinguishing between the type of queries that they have, replying to comments and so many so many questions but helped me in automating that entire process. From sharing fulfilment, updates, to responding to comments, shooting broadcast to categorise or segmented customers, which will ideally reduce my broadcasting or advertising charges So overall it is very cheap and a great service bought for beginners because they also give you customised plan for the number of contacts that you’re using, and not just a rigid plan which is expensive for you as a small business owner Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JV Jaykrishnan V. Mid-Market (51-1000 emp.) 4/29/2024 "Team is supportive in all situations and is good even for non-technical people to handle." 4.5/5 What do you like best about Spur? The Team. Very supportive on all various occasions. Review collected by and hosted on G2.com. What do you dislike about Spur? May be a bit on the expensive side compared to other service providers Review collected by and hosted on G2.com. What problems is Spur solving and how is that benefiting you? Spur is helping in sending Whatsapp messages by segmenting the existing customers with ease. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/spurtastic-tech-spur/pricing) ##### ##### Spur Features Responses Customization Control Route To Human Platform Live chat Integrations Branding [ View More Features ](https://www.g2.com/products/spurtastic-tech-spur/features) ##### Categories on G2 [Chatbots](https://www.g2.com/categories/chatbots) ##### Explore More [What's the best mobile marketing platform for avoiding unsubscribe spikes caused by poor personalisation and over-messaging?](https://www.g2.com/discussions/what-s-the-best-mobile-marketing-platform-for-avoiding-unsubscribe-spikes-caused-by-poor-personalisation-and-over-messaging)[Which Oracle PeopleSoft resellers provide a clear modernisation path for legacy HR systems without disrupting payroll and talent operations during transition?](https://www.g2.com/discussions/which-oracle-peoplesoft-resellers-provide-a-clear-modernisation-path-for-legacy-hr-systems-without-disrupting-payroll-and-talent-operations-during-transition)[Best Inbound Call Tracking Software](https://www.g2.com/discussions/looking-for-best-inbound-call-tracking-software-in-2025-what-s-worth-checking-out) [Which WYSIWYG editor solutions address drag-and-drop editing without requiring extensive technical expertise?](https://www.g2.com/discussions/which-wysiwyg-editor-solutions-address-drag-and-drop-editing-without-requiring-extensive-technical-expertise)[Which is the best AI chatbot platform for customer engagement?](https://www.g2.com/discussions/which-is-the-best-ai-chatbot-platform-for-customer-engagement)[Pros and Cons Details](https://www.g2.com/products/spurtastic-tech-spur/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)